---
description: ¿Qué piensan los usuarios de Video Call Center? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Video Call Center gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Video Call Center - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [Video Call Center](/software/1013368/video-call-center) > [Alternativas a Video Call Center](https://www.capterra.co.cr/alternatives/1013368/video-call-center)

# Alternativas a Video Call Center

Canonical: https://www.capterra.co.cr/alternatives/1013368/video-call-center

> Explorar las mejores alternativas a Video Call Center. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Talk es un software de centro de atención telefónica integrado en el sistema de tickets de Zendesk.
   - [Ver perfil](https://www.capterra.co.cr/software/164283/zendesk)
   - [Comparar con Video Call Center](https://www.capterra.co.cr/compare/164283/1013368/zendesk/vs/video-call-center)
2. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Impulsa el crecimiento con Sales Cloud 360, una destacada solución de ventas que impulsa la productividad de los representantes en una de las principales plataformas de CRM del mundo.
   - [Ver perfil](https://www.capterra.co.cr/software/61368/salesforce)
   - [Comparar con Video Call Center](https://www.capterra.co.cr/compare/61368/1013368/salesforce/vs/video-call-center)
3. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Crea una comunidad de clientes, aumenta la satisfacción del cliente y triunfa.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con Video Call Center](https://www.capterra.co.cr/compare/102188/1013368/liveagent/vs/video-call-center)
4. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk es una solución moderna de atención al cliente impulsada por IA con capacidades empresariales sin complejidades empresariales.
   - [Ver perfil](https://www.capterra.co.cr/software/124981/freshdesk)
   - [Comparar con Video Call Center](https://www.capterra.co.cr/compare/124981/1013368/freshdesk/vs/video-call-center)
5. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.co.cr/software/62194/livechat)
   - [Comparar con Video Call Center](https://www.capterra.co.cr/compare/62194/1013368/livechat/vs/video-call-center)
6. **Milvus** — 4.8/5 (298 reviews) — Milvus es un HelpDesk inteligente que optimiza los procesos de gestión, aumenta la productividad de su equipo y proporciona eficiencia a su soporte.
   - [Ver perfil](https://www.capterra.co.cr/software/202528/milvus)
   - [Comparar con Video Call Center](https://www.capterra.co.cr/compare/202528/1013368/milvus/vs/video-call-center)
7. **Zoho Desk** — 4.5/5 (2211 reviews) — Conecta tu número de atención al cliente con Zoho Desk, haz/recibe llamadas en la aplicación y automatiza las operaciones telefónicas.
   - [Ver perfil](https://www.capterra.co.cr/software/169505/zoho-desk)
   - [Comparar con Video Call Center](https://www.capterra.co.cr/compare/169505/1013368/zoho-desk/vs/video-call-center)
8. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk es un sistema de tickets online diseñado para simplificar el trabajo de los equipos. Presta una excelente asistencia al cliente. Sin esfuerzo.
   - [Ver perfil](https://www.capterra.co.cr/software/185973/helpdesk)
   - [Comparar con Video Call Center](https://www.capterra.co.cr/compare/185973/1013368/helpdesk/vs/video-call-center)
9. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/156723/gladly)
   - [Comparar con Video Call Center](https://www.capterra.co.cr/compare/156723/1013368/gladly/vs/video-call-center)
10. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud 360, una destacada plataforma de atención al cliente, permite a las empresas impulsar una participación fluida en todo el recorrido del cliente.
    - [Ver perfil](https://www.capterra.co.cr/software/136189/salesforce)
    - [Comparar con Video Call Center](https://www.capterra.co.cr/compare/136189/1013368/salesforce/vs/video-call-center)
11. **Zoho Assist** — 4.7/5 (1375 reviews) — Zoho Assist proporciona una interfaz de usuario simple y directa para conectarse a computadoras remotas en cualquier parte del mundo.
    - [Ver perfil](https://www.capterra.co.cr/software/181775/zoho-assist)
    - [Comparar con Video Call Center](https://www.capterra.co.cr/compare/181775/1013368/zoho-assist/vs/video-call-center)
12. **JustCall** — 4.1/5 (223 reviews) — JustCall es un sistema telefónico basado en la nube para que los equipos de ventas y asistencia hagan, reciban, registren o graben llamadas directamente desde un equipo de escritorio o un teléfono.
    - [Ver perfil](https://www.capterra.co.cr/software/157853/justcall)
    - [Comparar con Video Call Center](https://www.capterra.co.cr/compare/157853/1013368/justcall/vs/video-call-center)
13. **Yonyx** — 4.7/5 (256 reviews) — Guías interactivas basadas en árboles de decisión que se conectan a la mayoría de los sistemas CRM. Sigue los procesos de negocio de manera interactiva.
    - [Ver perfil](https://www.capterra.co.cr/software/130406/agi-self-service)
    - [Comparar con Video Call Center](https://www.capterra.co.cr/compare/130406/1013368/agi-self-service/vs/video-call-center)
14. **Webex Suite** — 4.4/5 (7396 reviews) — Reúnete con cualquier persona en cualquier dispositivo de escritorio, navegador, dispositivo móvil o dispositivo de video en cualquier lugar del mundo.
    - [Ver perfil](https://www.capterra.co.cr/software/733/webex)
    - [Comparar con Video Call Center](https://www.capterra.co.cr/compare/733/1013368/webex/vs/video-call-center)
15. **Superchat** — 4.8/5 (282 reviews) — Superchat brinda a las empresas una forma fácil de comunicarse con los clientes y crear experiencias únicas.
    - [Ver perfil](https://www.capterra.co.cr/software/210968/superchat)
    - [Comparar con Video Call Center](https://www.capterra.co.cr/compare/210968/1013368/superchat/vs/video-call-center)

## Categorías relacionadas

- [Software para call center](https://www.capterra.co.cr/directory/30007/call-center/software)
- [Software de contact center](https://www.capterra.co.cr/directory/32035/contact-center/software)
- [Software de servicio al cliente](https://www.capterra.co.cr/directory/22/customer-service/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/1013368/video-call-center)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/1013368/video-call-center)

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