---
description: ¿Qué piensan los usuarios de Enghouse Contact Center? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Enghouse Contact Center gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Enghouse Contact Center - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [Enghouse Contact Center](/software/1014147/enghouse-contact-center) > [Alternativas a Enghouse Contact Center](https://www.capterra.co.cr/alternatives/1014147/enghouse-contact-center)

# Alternativas a Enghouse Contact Center

Canonical: https://www.capterra.co.cr/alternatives/1014147/enghouse-contact-center

> Explorar las mejores alternativas a Enghouse Contact Center. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Five9** — 4.2/5 (487 reviews) — Centro de contacto en la nube con IA práctica: entrante, saliente, ACD (distribuidor automático de llamadas, por sus siglas en inglés), IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
   - [Ver perfil](https://www.capterra.co.cr/software/132405/five9)
   - [Comparar con Enghouse Contact Center](https://www.capterra.co.cr/compare/132405/1014147/five9/vs/enghouse-contact-center)
2. **CloudTalk** — 4.4/5 (271 reviews) — CloudTalk es un sistema telefónico basado en la nube para equipos de asistencia y ventas. Hace que llamar sea fácil y divertido. Obtén tu prueba gratis hoy mismo.
   - [Ver perfil](https://www.capterra.co.cr/software/182004/cloudtalk)
   - [Comparar con Enghouse Contact Center](https://www.capterra.co.cr/compare/182004/1014147/cloudtalk/vs/enghouse-contact-center)
3. **Diabolocom** — 4.9/5 (9 reviews) — Diabolocom es un proveedor de software en la nube y operador de telecomunicaciones que ofrece una solución omnicanal para ventas, atención al cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/181150/diabolocom)
   - [Comparar con Enghouse Contact Center](https://www.capterra.co.cr/compare/181150/1014147/diabolocom/vs/enghouse-contact-center)
4. **Squaretalk** — 4.8/5 (127 reviews) — Squaretalk es una versátil plataforma de comunicaciones en la nube que permite a tus equipos de ventas y asistencia trabajar con eficacia desde cualquier lugar.
   - [Ver perfil](https://www.capterra.co.cr/software/219046/squaretalk-matrix)
   - [Comparar con Enghouse Contact Center](https://www.capterra.co.cr/compare/219046/1014147/squaretalk-matrix/vs/enghouse-contact-center)
5. **Genesys Cloud CX** — 4.3/5 (269 reviews) — PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/21409/genesys-cloud)
   - [Comparar con Enghouse Contact Center](https://www.capterra.co.cr/compare/21409/1014147/genesys-cloud/vs/enghouse-contact-center)
6. **inconnect** — 4.0/5 (20 reviews) — Desde hace 20 años ayudamos a las empresas a gestionar la relación con sus clientes por cualquier canal, transformando cada interacción en una oportunidad de negocio.
   - [Ver perfil](https://www.capterra.co.cr/software/164772/omnichannel)
   - [Comparar con Enghouse Contact Center](https://www.capterra.co.cr/compare/164772/1014147/omnichannel/vs/enghouse-contact-center)
7. **LiveAgent** — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con Enghouse Contact Center](https://www.capterra.co.cr/compare/102188/1014147/liveagent/vs/enghouse-contact-center)
8. **JustCall** — 4.1/5 (225 reviews) — JustCall es un sistema telefónico basado en la nube para que los equipos de ventas y asistencia hagan, reciban, registren o graben llamadas directamente desde un equipo de escritorio o un teléfono.
   - [Ver perfil](https://www.capterra.co.cr/software/157853/justcall)
   - [Comparar con Enghouse Contact Center](https://www.capterra.co.cr/compare/157853/1014147/justcall/vs/enghouse-contact-center)
9. **NiCE CXone** — 4.2/5 (582 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
   - [Ver perfil](https://www.capterra.co.cr/software/134775/incontact-call-center-software)
   - [Comparar con Enghouse Contact Center](https://www.capterra.co.cr/compare/134775/1014147/incontact-call-center-software/vs/enghouse-contact-center)
10. **GoTo Connect** — 4.5/5 (671 reviews) — GoToConnect combina la potencia y la confiabilidad de los sistemas de telefonía VoIP en la nube de Jive con las conferencias web.
    - [Ver perfil](https://www.capterra.co.cr/software/163604/GoTo-Connect)
    - [Comparar con Enghouse Contact Center](https://www.capterra.co.cr/compare/163604/1014147/GoTo-Connect/vs/enghouse-contact-center)
11. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk es un software de centro de contacto intuitivo basado en la nube con funciones avanzadas, creación de informes completos e integraciones sin problemas.
    - [Ver perfil](https://www.capterra.co.cr/software/132852/talkdesk)
    - [Comparar con Enghouse Contact Center](https://www.capterra.co.cr/compare/132852/1014147/talkdesk/vs/enghouse-contact-center)
12. **8x8 Contact Center** — 4.3/5 (47 reviews) — Virtual Call Center es un centro de contacto enriquecido y basado en la nube que ofrece una interacción con los clientes flexible, asequible y eficiente.
    - [Ver perfil](https://www.capterra.co.cr/software/161523/contactnow)
    - [Comparar con Enghouse Contact Center](https://www.capterra.co.cr/compare/161523/1014147/contactnow/vs/enghouse-contact-center)
13. **Bright Pattern** — 4.8/5 (104 reviews) — Excelente proveedor global de software omnicanal de centro de contacto basado en la nube.
    - [Ver perfil](https://www.capterra.co.cr/software/130369/bright-pattern)
    - [Comparar con Enghouse Contact Center](https://www.capterra.co.cr/compare/130369/1014147/bright-pattern/vs/enghouse-contact-center)
14. **Dialshree** — 4.7/5 (74 reviews) — Software de centro de atención telefónica con características adicionales, tales como grabador de voz, voz sobre IP (VoIP), marcador de salida, central IPPBX y solución basada en Asterisk.
    - [Ver perfil](https://www.capterra.co.cr/software/144944/dialshree)
    - [Comparar con Enghouse Contact Center](https://www.capterra.co.cr/compare/144944/1014147/dialshree/vs/enghouse-contact-center)
15. **Call Center Studio** — 4.5/5 (47 reviews) — Un CCaaS (centro de contacto como servicio, por sus siglas en inglés) de pago por uso basado en web que ofrece todo lo que necesitas para ofrecer una experiencia de 360 grados a tus clientes.
    - [Ver perfil](https://www.capterra.co.cr/software/176017/alotech)
    - [Comparar con Enghouse Contact Center](https://www.capterra.co.cr/compare/176017/1014147/alotech/vs/enghouse-contact-center)

## Categorías relacionadas

- [Software para call center](https://www.capterra.co.cr/directory/30007/call-center/software)
- [Software de contact center](https://www.capterra.co.cr/directory/32035/contact-center/software)
- [Software de gestión de ventas internas](https://www.capterra.co.cr/directory/30680/inside-sales/software)
- [Software de chat en directo](https://www.capterra.co.cr/directory/30797/live-chat/software)
- [Software para gestión de personal del centro de atención telefónica](https://www.capterra.co.cr/directory/32607/call-center-workforce-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/1014147/enghouse-contact-center)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/1014147/enghouse-contact-center)

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