---
description: ¿Qué piensan los usuarios de SysAid? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de SysAid gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SysAid - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de help desk](/directory/30008/help-desk/software) > [SysAid](/software/107225/sysaid) > [Alternativas a SysAid](https://www.capterra.co.cr/alternatives/107225/sysaid)

# Alternativas a SysAid

Canonical: https://www.capterra.co.cr/alternatives/107225/sysaid

> Explorar las mejores alternativas a SysAid. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.co.cr/software/164283/zendesk)
   - [Comparar con SysAid](https://www.capterra.co.cr/compare/107225/164283/sysaid/vs/zendesk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.co.cr/software/124981/freshdesk)
   - [Comparar con SysAid](https://www.capterra.co.cr/compare/107225/124981/sysaid/vs/freshdesk)
3. **Milvus** — 4.8/5 (298 reviews) — Milvus es un HelpDesk inteligente que optimiza los procesos de gestión, aumenta la productividad de su equipo y proporciona eficiencia a su soporte.
   - [Ver perfil](https://www.capterra.co.cr/software/202528/milvus)
   - [Comparar con SysAid](https://www.capterra.co.cr/compare/107225/202528/sysaid/vs/milvus)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con SysAid](https://www.capterra.co.cr/compare/102188/107225/liveagent/vs/sysaid)
5. **Freshservice** — 4.5/5 (685 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
   - [Ver perfil](https://www.capterra.co.cr/software/132997/freshservice)
   - [Comparar con SysAid](https://www.capterra.co.cr/compare/107225/132997/sysaid/vs/freshservice)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.co.cr/software/169505/zoho-desk)
   - [Comparar con SysAid](https://www.capterra.co.cr/compare/107225/169505/sysaid/vs/zoho-desk)
7. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.co.cr/software/138769/jira-service-management)
   - [Comparar con SysAid](https://www.capterra.co.cr/compare/107225/138769/sysaid/vs/jira-service-management)
8. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.co.cr/software/62194/livechat)
   - [Comparar con SysAid](https://www.capterra.co.cr/compare/62194/107225/livechat/vs/sysaid)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo es un software de escritorio remoto fácil de usar, seguro y compatible con Windows, macOS, iOS, Android y Linux.
   - [Ver perfil](https://www.capterra.co.cr/software/177094/supremo-remote-desktop)
   - [Comparar con SysAid](https://www.capterra.co.cr/compare/107225/177094/sysaid/vs/supremo-remote-desktop)
10. **ServiceNow** — 4.5/5 (344 reviews) — ServiceNow automatiza las tareas diarias de asistencia y ayuda a supervisar, medir y procesar cualquier unidad de trabajo. Es fácil de usar y de ampliar.
    - [Ver perfil](https://www.capterra.co.cr/software/152871/servicenow)
    - [Comparar con SysAid](https://www.capterra.co.cr/compare/107225/152871/sysaid/vs/servicenow)
11. **Atera** — 4.5/5 (446 reviews) — Supervisión y gestión remotas (RMM), automatización de servicios profesionales (PSA) y acceso remoto: felicidad informática en un solo lugar.
    - [Ver perfil](https://www.capterra.co.cr/software/144309/atera)
    - [Comparar con SysAid](https://www.capterra.co.cr/compare/107225/144309/sysaid/vs/atera)
12. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — El software de mesa de ayuda de asistencia y la herramienta de gestión de activos incluyen base de conocimiento, gestión de SLA, seguimiento de billetes y gestión de inventarios.
    - [Ver perfil](https://www.capterra.co.cr/software/179501/manageengine-service-desk-plus)
    - [Comparar con SysAid](https://www.capterra.co.cr/compare/107225/179501/sysaid/vs/manageengine-service-desk-plus)
13. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage en la solución ITSM que comprende lo que se necesita para administrar con éxito los activos de TI y no TI en toda tu organización.
    - [Ver perfil](https://www.capterra.co.cr/software/129478/solarwinds-service-desk)
    - [Comparar con SysAid](https://www.capterra.co.cr/compare/107225/129478/sysaid/vs/solarwinds-service-desk)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
    - [Ver perfil](https://www.capterra.co.cr/software/144040/tidio-chat)
    - [Comparar con SysAid](https://www.capterra.co.cr/compare/107225/144040/sysaid/vs/tidio-chat)
15. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Ahorra tiempo y reduce costes con innovaciones que reinventan las relaciones con tus clientes.
    - [Ver perfil](https://www.capterra.co.cr/software/136189/salesforce)
    - [Comparar con SysAid](https://www.capterra.co.cr/compare/107225/136189/sysaid/vs/salesforce)

## Categorías relacionadas

- [Software de help desk](https://www.capterra.co.cr/directory/30008/help-desk/software)
- [Software de gestión de activos informáticos](https://www.capterra.co.cr/directory/30077/it-asset-management/software)
- [Software de ITSM](https://www.capterra.co.cr/directory/30676/itsm/software)
- [Software de service desk](https://www.capterra.co.cr/directory/31027/service-desk/software)
- [Software de gestión del flujo de trabajo (workflow)](https://www.capterra.co.cr/directory/30091/workflow-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/107225/sysaid)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/107225/sysaid)

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