---
description: ¿Qué piensan los usuarios de ServiceTonic? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ServiceTonic gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceTonic - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de help desk](/directory/30008/help-desk/software) > [ServiceTonic](/software/112516/servicetonic) > [Alternativas a ServiceTonic](https://www.capterra.co.cr/alternatives/112516/servicetonic)

# Alternativas a ServiceTonic

Canonical: https://www.capterra.co.cr/alternatives/112516/servicetonic

> Explorar las mejores alternativas a ServiceTonic. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk ofrece una de las soluciones de atención al cliente líderes en su sector.
   - [Ver perfil](https://www.capterra.co.cr/software/164283/zendesk)
   - [Comparar con ServiceTonic](https://www.capterra.co.cr/compare/112516/164283/servicetonic/vs/zendesk)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Comienza gratis con LiveAgent y establece grandes relaciones con los clientes con una herramienta de help desk de alto nivel para empresas de todos los tamaños.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con ServiceTonic](https://www.capterra.co.cr/compare/102188/112516/liveagent/vs/servicetonic)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de centro de ayuda que te permite proporcionar una excelente asistencia al cliente y generar ventas con bots y chat en vivo.
   - [Ver perfil](https://www.capterra.co.cr/software/144040/tidio-chat)
   - [Comparar con ServiceTonic](https://www.capterra.co.cr/compare/112516/144040/servicetonic/vs/tidio-chat)
4. **Intercom** — 4.5/5 (1131 reviews) — La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
   - [Ver perfil](https://www.capterra.co.cr/software/134347/intercom)
   - [Comparar con ServiceTonic](https://www.capterra.co.cr/compare/112516/134347/servicetonic/vs/intercom)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.co.cr/software/169505/zoho-desk)
   - [Comparar con ServiceTonic](https://www.capterra.co.cr/compare/112516/169505/servicetonic/vs/zoho-desk)
6. **Wati** — 4.6/5 (202 reviews) — Herramienta de gestión de WhatsApp para empresas con un generador de chatbot sin código
   - [Ver perfil](https://www.capterra.co.cr/software/204314/wati)
   - [Comparar con ServiceTonic](https://www.capterra.co.cr/compare/112516/204314/servicetonic/vs/wati)
7. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear excelentes experiencias para los clientes.
   - [Ver perfil](https://www.capterra.co.cr/software/124981/freshdesk)
   - [Comparar con ServiceTonic](https://www.capterra.co.cr/compare/112516/124981/servicetonic/vs/freshdesk)
8. **Yonyx** — 4.7/5 (256 reviews) — Guías interactivas basadas en árboles de decisión que se conectan a la mayoría de los sistemas CRM. Sigue los procesos de negocio de manera interactiva.
   - [Ver perfil](https://www.capterra.co.cr/software/130406/agi-self-service)
   - [Comparar con ServiceTonic](https://www.capterra.co.cr/compare/112516/130406/servicetonic/vs/agi-self-service)
9. **TeamSupport** — 4.5/5 (848 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
   - [Ver perfil](https://www.capterra.co.cr/software/87908/teamsupport)
   - [Comparar con ServiceTonic](https://www.capterra.co.cr/compare/87908/112516/teamsupport/vs/servicetonic)
10. **Hiver** — 4.7/5 (146 reviews) — Hiver te ayuda a administrar la asistencia al cliente y las ventas directamente desde tu cuenta de Gmail. Con Hiver, los equipos pueden colaborar en cuentas de correo electrónico compartidas.
    - [Ver perfil](https://www.capterra.co.cr/software/142975/hiver)
    - [Comparar con ServiceTonic](https://www.capterra.co.cr/compare/112516/142975/servicetonic/vs/hiver)
11. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
    - [Ver perfil](https://www.capterra.co.cr/software/156723/gladly)
    - [Comparar con ServiceTonic](https://www.capterra.co.cr/compare/112516/156723/servicetonic/vs/gladly)
12. **Help Scout** — 4.6/5 (225 reviews) — Help Scout es un centro de ayuda basado en web y diseñado para una excelente experiencia del cliente.
    - [Ver perfil](https://www.capterra.co.cr/software/136909/help-scout)
    - [Comparar con ServiceTonic](https://www.capterra.co.cr/compare/112516/136909/servicetonic/vs/help-scout)
13. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak te ayuda a gestionar los tickets y las solicitudes desde el inicio hasta la resolución. Flexible, personalizable y fácil de usar. En la nube o in situ.
    - [Ver perfil](https://www.capterra.co.cr/software/16499/issuetrak)
    - [Comparar con ServiceTonic](https://www.capterra.co.cr/compare/16499/112516/issuetrak/vs/servicetonic)
14. **Kustomer** — 4.6/5 (79 reviews) — Kustomer es una plataforma help desk omnicanal para empresas centradas en brindar experiencias increíbles, no en resolver tickets.
    - [Ver perfil](https://www.capterra.co.cr/software/158128/kustomer)
    - [Comparar con ServiceTonic](https://www.capterra.co.cr/compare/112516/158128/servicetonic/vs/kustomer)
15. **CXone Mpower** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
    - [Ver perfil](https://www.capterra.co.cr/software/134775/incontact-call-center-software)
    - [Comparar con ServiceTonic](https://www.capterra.co.cr/compare/112516/134775/servicetonic/vs/incontact-call-center-software)

## Categorías relacionadas

- [Software de help desk](https://www.capterra.co.cr/directory/30008/help-desk/software)
- [Software para servicios informáticos](https://www.capterra.co.cr/directory/30672/it-service/software)
- [Software de ITSM](https://www.capterra.co.cr/directory/30676/itsm/software)
- [Software de service desk](https://www.capterra.co.cr/directory/31027/service-desk/software)
- [Software de chat en directo](https://www.capterra.co.cr/directory/30797/live-chat/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/112516/servicetonic)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/112516/servicetonic)

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| en | <https://www.capterra.com/p/112516/ServiceTonic/alternatives/> |
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| en-CA | <https://www.capterra.ca/alternatives/112516/servicetonic> |
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