---
description: ¿Qué piensan los usuarios de Ytel? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Ytel gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ytel - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de marcador predictivo](/directory/30597/predictive-dialer/software) > [Ytel](/software/123451/x5-cloud-contact-center) > [Alternativas a Ytel](https://www.capterra.co.cr/alternatives/123451/x5-cloud-contact-center)

# Alternativas a Ytel

Canonical: https://www.capterra.co.cr/alternatives/123451/x5-cloud-contact-center

> Explorar las mejores alternativas a Ytel. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

-----

## Las mejores alternativas

1. **Readymode** — 4.6/5 (142 reviews) — XenCALL es un software de automatización de centro de atención telefónica con marcado predictivo, distribución de clientes potenciales y un plano en vivo del equipo de ventas.
   - [Ver perfil](https://www.capterra.co.cr/software/136728/Readymode)
   - [Comparar con Ytel](https://www.capterra.co.cr/compare/123451/136728/x5-cloud-contact-center/vs/Readymode)
2. **Convoso** — 4.5/5 (387 reviews) — Convoso está diseñado para ventas salientes. Los clientes que usan Convoso han experimentado un aumento del 300% en las tasas de contacto y del 30% en los ingresos.
   - [Ver perfil](https://www.capterra.co.cr/software/76768/cloud-predictive-dialer)
   - [Comparar con Ytel](https://www.capterra.co.cr/compare/76768/123451/cloud-predictive-dialer/vs/x5-cloud-contact-center)
3. **DialedIn CCaaS** — 4.8/5 (324 reviews) — Software para centro de atención telefónica con todas las funciones, flexible y alojado (llamadas entradas y salientes) muy fácil de implementar, gestionar y utilizar en el día a día.
   - [Ver perfil](https://www.capterra.co.cr/software/29589/callcenternow)
   - [Comparar con Ytel](https://www.capterra.co.cr/compare/29589/123451/callcenternow/vs/x5-cloud-contact-center)
4. **Kixie PowerCall** — 4.6/5 (294 reviews) — Kixie es la forma más rápida de hacer más llamadas de ventas. Comienza a hacer llamadas locales o internacionales en 3 minutos con el marcador PowerCall.
   - [Ver perfil](https://www.capterra.co.cr/software/135636/kixie-powercall)
   - [Comparar con Ytel](https://www.capterra.co.cr/compare/123451/135636/x5-cloud-contact-center/vs/kixie-powercall)
5. **Five9** — 4.2/5 (481 reviews) — Centro de contacto en la nube con IA práctica: entrante, saliente, ACD (distribuidor automático de llamadas, por sus siglas en inglés), IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
   - [Ver perfil](https://www.capterra.co.cr/software/132405/five9)
   - [Comparar con Ytel](https://www.capterra.co.cr/compare/123451/132405/x5-cloud-contact-center/vs/five9)
6. **Call Logic** — 4.7/5 (56 reviews) — Llama a los clientes potenciales y cierra más negocios. Supervisa el proceso de tus clientes potenciales a través del proceso de ventas. Obtén una cuenta de prueba gratis de 30 días.
   - [Ver perfil](https://www.capterra.co.cr/software/164101/call-logic)
   - [Comparar con Ytel](https://www.capterra.co.cr/compare/123451/164101/x5-cloud-contact-center/vs/call-logic)
7. **JustCall** — 4.1/5 (224 reviews) — JustCall es un sistema telefónico basado en la nube para que los equipos de ventas y asistencia hagan, reciban, registren o graben llamadas directamente desde un equipo de escritorio o un teléfono.
   - [Ver perfil](https://www.capterra.co.cr/software/157853/justcall)
   - [Comparar con Ytel](https://www.capterra.co.cr/compare/123451/157853/x5-cloud-contact-center/vs/justcall)
8. **Dialshree** — 4.7/5 (74 reviews) — Software de centro de atención telefónica con características adicionales, tales como grabador de voz, voz sobre IP (VoIP), marcador de salida, central IPPBX y solución basada en Asterisk.
   - [Ver perfil](https://www.capterra.co.cr/software/144944/dialshree)
   - [Comparar con Ytel](https://www.capterra.co.cr/compare/123451/144944/x5-cloud-contact-center/vs/dialshree)
9. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
   - [Ver perfil](https://www.capterra.co.cr/software/134775/incontact-call-center-software)
   - [Comparar con Ytel](https://www.capterra.co.cr/compare/123451/134775/x5-cloud-contact-center/vs/incontact-call-center-software)
10. **HoduCC** — 4.6/5 (95 reviews) — Ahorra tiempo, aumenta la productividad e impulsa las ventas con el software de marcador automático. Llamadas entrantes, llamadas salientes, IVR, analíticas y mucho más.
    - [Ver perfil](https://www.capterra.co.cr/software/156136/hoducc)
    - [Comparar con Ytel](https://www.capterra.co.cr/compare/123451/156136/x5-cloud-contact-center/vs/hoducc)
11. **Avaya UCaaS** — 4.4/5 (91 reviews) — Avaya IX Contact Center ayuda a crear conexiones naturales, ya sean humanas o digitales, en todos los canales de comunicación.
    - [Ver perfil](https://www.capterra.co.cr/software/1174/crm-central)
    - [Comparar con Ytel](https://www.capterra.co.cr/compare/1174/123451/crm-central/vs/x5-cloud-contact-center)
12. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
    - [Ver perfil](https://www.capterra.co.cr/software/136894/xcally)
    - [Comparar con Ytel](https://www.capterra.co.cr/compare/123451/136894/x5-cloud-contact-center/vs/xcally)
13. **Dialpad** — 4.2/5 (563 reviews) — Dialpad Sell es un marcador de ventas efectivo que acelera el tiempo de lanzamiento y hace que los representantes de ventas sean más productivos gracias a su tecnología de inteligencia de voz.
    - [Ver perfil](https://www.capterra.co.cr/software/190976/dialpad-sell)
    - [Comparar con Ytel](https://www.capterra.co.cr/compare/123451/190976/x5-cloud-contact-center/vs/dialpad-sell)
14. **CTM** — 4.7/5 (158 reviews) — CallTrackingMetrics captura la trayectoria completa del cliente en los distintos equipos y realiza un seguimiento de todas las conversaciones en una sola plataforma.
    - [Ver perfil](https://www.capterra.co.cr/software/152004/call-tracking-software)
    - [Comparar con Ytel](https://www.capterra.co.cr/compare/123451/152004/x5-cloud-contact-center/vs/call-tracking-software)
15. **Squaretalk** — 4.9/5 (102 reviews) — Squaretalk es una versátil plataforma de comunicaciones en la nube que permite a tus equipos de ventas y asistencia trabajar con eficacia desde cualquier lugar.
    - [Ver perfil](https://www.capterra.co.cr/software/219046/squaretalk-matrix)
    - [Comparar con Ytel](https://www.capterra.co.cr/compare/123451/219046/x5-cloud-contact-center/vs/squaretalk-matrix)

## Categorías relacionadas

- [Software de marcador predictivo](https://www.capterra.co.cr/directory/30597/predictive-dialer/software)
- [Software para call center](https://www.capterra.co.cr/directory/30007/call-center/software)
- [Sistemas IVR](https://www.capterra.co.cr/directory/30231/ivr/software)
- [Programas para grabar llamadas](https://www.capterra.co.cr/directory/30533/call-recording/software)
- [Software para llamadas automáticas](https://www.capterra.co.cr/directory/30999/auto-dialer/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/123451/x5-cloud-contact-center)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/123451/x5-cloud-contact-center)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.capterra.com.de/alternatives/123451/x5-cloud-contact-center> |
| de-AT | <https://www.capterra.at/alternatives/123451/x5-cloud-contact-center> |
| de-CH | <https://www.capterra.ch/alternatives/123451/x5-cloud-contact-center> |
| en | <https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/123451/x5-cloud-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/123451/x5-cloud-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/123451/x5-cloud-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/123451/x5-cloud-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/123451/x5-cloud-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/123451/x5-cloud-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/123451/x5-cloud-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/123451/x5-cloud-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/123451/x5-cloud-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/123451/x5-cloud-contact-center> |
| es | <https://www.capterra.es/alternatives/123451/x5-cloud-contact-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/123451/x5-cloud-contact-center> |
| es-CL | <https://www.capterra.cl/alternatives/123451/x5-cloud-contact-center> |
| es-CO | <https://www.capterra.co/alternatives/123451/x5-cloud-contact-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/123451/x5-cloud-contact-center> |
| es-DO | <https://www.capterra.do/alternatives/123451/x5-cloud-contact-center> |
| es-EC | <https://www.capterra.ec/alternatives/123451/x5-cloud-contact-center> |
| es-MX | <https://www.capterra.mx/alternatives/123451/x5-cloud-contact-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/123451/x5-cloud-contact-center> |
| es-PE | <https://www.capterra.pe/alternatives/123451/x5-cloud-contact-center> |
| fr | <https://www.capterra.fr/alternatives/123451/x5-cloud-contact-center> |
| fr-BE | <https://fr.capterra.be/alternatives/123451/x5-cloud-contact-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/123451/x5-cloud-contact-center> |
| fr-LU | <https://www.capterra.lu/alternatives/123451/x5-cloud-contact-center> |
| it | <https://www.capterra.it/alternatives/123451/x5-cloud-contact-center> |
| nl | <https://www.capterra.nl/alternatives/123451/x5-cloud-contact-center> |
| nl-BE | <https://www.capterra.be/alternatives/123451/x5-cloud-contact-center> |
| pt | <https://www.capterra.com.br/alternatives/123451/x5-cloud-contact-center> |
| pt-PT | <https://www.capterra.pt/alternatives/123451/x5-cloud-contact-center> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Ytel","description":"Encuentra competidores y alternativas a Ytel en Capterra Costa Rica. Te ayudamos a perfilar tus opciones y a buscar competidores y alternativas. Contacta con varios proveedores y encuentra la solución que estás buscando.","url":"https://www.capterra.co.cr/alternatives/123451/x5-cloud-contact-center","about":{"@id":"https://www.capterra.co.cr/alternatives/123451/x5-cloud-contact-center#software"},"breadcrumb":{"@id":"https://www.capterra.co.cr/alternatives/123451/x5-cloud-contact-center#breadcrumblist"},"@id":"https://www.capterra.co.cr/alternatives/123451/x5-cloud-contact-center#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.co.cr/alternatives/123451/x5-cloud-contact-center#software"},"isPartOf":{"@id":"https://www.capterra.co.cr/#website"},"publisher":{"@id":"https://www.capterra.co.cr/#organization"},"inLanguage":"es-CR"},{"name":"Ytel","url":"https://www.capterra.co.cr/software/123451/x5-cloud-contact-center","@id":"https://www.capterra.co.cr/software/123451/x5-cloud-contact-center#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.cr/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.9,"bestRating":5,"ratingCount":26},"offers":{"price":"100","@type":"Offer"}},{"@id":"https://www.capterra.co.cr/alternatives/123451/x5-cloud-contact-center#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de marcador predictivo","position":2,"item":"/directory/30597/predictive-dialer/software","@type":"ListItem"},{"name":"Ytel","position":3,"item":"/software/123451/x5-cloud-contact-center","@type":"ListItem"},{"name":"Alternativas a Ytel","position":4,"item":"https://www.capterra.co.cr/alternatives/123451/x5-cloud-contact-center","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Alternativas a Ytel y competidores - Capterra Costa Rica 2026","@context":"https://schema.org","@id":"https://www.capterra.co.cr/alternatives/123451/x5-cloud-contact-center#itemlist","@type":"ItemList","itemListElement":[{"name":"Readymode","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/172487cc-dbb2-4d85-9421-97ae609dfd91.png","url":"https://www.capterra.co.cr/software/136728/Readymode","@type":"ListItem"},{"name":"Convoso","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.capterra.co.cr/software/76768/cloud-predictive-dialer","@type":"ListItem"},{"name":"DialedIn CCaaS","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.capterra.co.cr/software/29589/callcenternow","@type":"ListItem"},{"name":"Kixie PowerCall","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d54b99d-d74d-4a6c-99aa-442524562dba.png","url":"https://www.capterra.co.cr/software/135636/kixie-powercall","@type":"ListItem"},{"name":"Five9","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.co.cr/software/132405/five9","@type":"ListItem"},{"name":"Call Logic","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/957ec957-feba-4fd4-b526-d0aefd5f7039.png","url":"https://www.capterra.co.cr/software/164101/call-logic","@type":"ListItem"},{"name":"JustCall","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1acfb633-088b-45d2-a490-0a38fc8bb5af.png","url":"https://www.capterra.co.cr/software/157853/justcall","@type":"ListItem"},{"name":"Dialshree","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cca13c20-b6b9-495a-b6bc-fe2d58900e0f.jpeg","url":"https://www.capterra.co.cr/software/144944/dialshree","@type":"ListItem"},{"name":"NiCE CXone","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.co.cr/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"HoduCC","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/298623cf-974a-499e-b75b-17009eca53f6.png","url":"https://www.capterra.co.cr/software/156136/hoducc","@type":"ListItem"},{"name":"Avaya UCaaS","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/19378a41-5240-4c2a-a90f-82801a633a52.png","url":"https://www.capterra.co.cr/software/1174/crm-central","@type":"ListItem"},{"name":"XCALLY","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45685011-d719-45eb-bdaa-b47fffd94fd0.png","url":"https://www.capterra.co.cr/software/136894/xcally","@type":"ListItem"},{"name":"Dialpad","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.capterra.co.cr/software/190976/dialpad-sell","@type":"ListItem"},{"name":"CTM","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d682ad-dfe6-4cbc-90bc-1f352b9d7c67.png","url":"https://www.capterra.co.cr/software/152004/call-tracking-software","@type":"ListItem"},{"name":"Squaretalk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f097d04-be63-4ea7-ac19-2b5b1619003b.jpeg","url":"https://www.capterra.co.cr/software/219046/squaretalk-matrix","@type":"ListItem"}],"numberOfItems":15}
</script>