---
description: ¿Qué piensan los usuarios de Scorebuddy? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Scorebuddy gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Scorebuddy - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [Scorebuddy](/software/124360/scorebuddy) > [Alternativas a Scorebuddy](https://www.capterra.co.cr/alternatives/124360/scorebuddy)

# Alternativas a Scorebuddy

Canonical: https://www.capterra.co.cr/alternatives/124360/scorebuddy

> Explorar las mejores alternativas a Scorebuddy. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Playvox** — 4.8/5 (109 reviews) — Playvox, Suite de Optimización de Agentes para que los equipos de servicio al cliente evalúen y mejoren el desempeño de los agentes,
   - [Ver perfil](https://www.capterra.co.cr/software/164542/playvox)
   - [Comparar con Scorebuddy](https://www.capterra.co.cr/compare/124360/164542/scorebuddy/vs/playvox)
2. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE es una solución integrada de optimización de la fuerza laboral para una estrategia integral de participación del cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/110588/calabrio-one-suite)
   - [Comparar con Scorebuddy](https://www.capterra.co.cr/compare/110588/124360/calabrio-one-suite/vs/scorebuddy)
3. **Five9** — 4.2/5 (481 reviews) — Centro de contacto en la nube con IA práctica; entrante, saliente, ACD, IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
   - [Ver perfil](https://www.capterra.co.cr/software/132405/five9)
   - [Comparar con Scorebuddy](https://www.capterra.co.cr/compare/124360/132405/scorebuddy/vs/five9)
4. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX simplifica las relaciones con los clientes. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/21409/genesys-cloud)
   - [Comparar con Scorebuddy](https://www.capterra.co.cr/compare/21409/124360/genesys-cloud/vs/scorebuddy)
5. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
   - [Ver perfil](https://www.capterra.co.cr/software/134775/incontact-call-center-software)
   - [Comparar con Scorebuddy](https://www.capterra.co.cr/compare/124360/134775/scorebuddy/vs/incontact-call-center-software)
6. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk es un software de centro de contacto intuitivo basado en la nube con funciones avanzadas, creación de informes completos e integraciones sin problemas.
   - [Ver perfil](https://www.capterra.co.cr/software/132852/talkdesk)
   - [Comparar con Scorebuddy](https://www.capterra.co.cr/compare/124360/132852/scorebuddy/vs/talkdesk)
7. **Call Center Studio** — 4.5/5 (47 reviews) — Un CCaaS escalable, intuitivo, basado en IA, fácil de usar y nativo de la nube que garantiza la eficiencia.
   - [Ver perfil](https://www.capterra.co.cr/software/176017/alotech)
   - [Comparar con Scorebuddy](https://www.capterra.co.cr/compare/124360/176017/scorebuddy/vs/alotech)
8. **LiveAgent** — 4.7/5 (1781 reviews) — LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Crea una comunidad de clientes, aumenta la satisfacción del cliente y triunfa.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con Scorebuddy](https://www.capterra.co.cr/compare/102188/124360/liveagent/vs/scorebuddy)
9. **inconnect** — 3.9/5 (19 reviews) — Desde hace 20 años ayudamos a las empresas a gestionar la relación con sus clientes por cualquier canal, transformando cada interacción en una oportunidad de negocio.
   - [Ver perfil](https://www.capterra.co.cr/software/164772/omnichannel)
   - [Comparar con Scorebuddy](https://www.capterra.co.cr/compare/124360/164772/scorebuddy/vs/omnichannel)
10. **Insightful** — 4.8/5 (182 reviews) — Simple, accesible y confiable. Insightful tiene todo lo que necesitas para mejorar la productividad de tu equipo.
    - [Ver perfil](https://www.capterra.co.cr/software/142813/workpuls)
    - [Comparar con Scorebuddy](https://www.capterra.co.cr/compare/124360/142813/scorebuddy/vs/workpuls)
11. **CloudTalk** — 4.4/5 (268 reviews) — CloudTalk es un sistema telefónico basado en la nube para equipos de asistencia y ventas. Hace que llamar sea fácil y divertido. Obtén tu prueba gratis hoy mismo.
    - [Ver perfil](https://www.capterra.co.cr/software/182004/cloudtalk)
    - [Comparar con Scorebuddy](https://www.capterra.co.cr/compare/124360/182004/scorebuddy/vs/cloudtalk)
12. **Nextiva** — 4.6/5 (916 reviews) — Nextiva Chat permite aumentar los ingresos, brindar un servicio más rápido y aumentar la eficiencia. Interactúa fácilmente con clientes y clientes potenciales.
    - [Ver perfil](https://www.capterra.co.cr/software/175788/nextiva)
    - [Comparar con Scorebuddy](https://www.capterra.co.cr/compare/124360/175788/scorebuddy/vs/nextiva)
13. **Balto** — 4.3/5 (11 reviews) — Comprende las conversaciones telefónicas y alerta al instante a los representantes con lo mejor que pueden decir en los puntos de mayor impacto en la llamada.
    - [Ver perfil](https://www.capterra.co.cr/software/169149/balto)
    - [Comparar con Scorebuddy](https://www.capterra.co.cr/compare/124360/169149/scorebuddy/vs/balto)
14. **Zoho Desk** — 4.5/5 (2212 reviews) — Conecta tu número de atención al cliente con Zoho Desk, haz/recibe llamadas en la aplicación y automatiza las operaciones telefónicas.
    - [Ver perfil](https://www.capterra.co.cr/software/169505/zoho-desk)
    - [Comparar con Scorebuddy](https://www.capterra.co.cr/compare/124360/169505/scorebuddy/vs/zoho-desk)

## Categorías relacionadas

- [Software para call center](https://www.capterra.co.cr/directory/30007/call-center/software)
- [Software de gestión de la calidad](https://www.capterra.co.cr/directory/30099/quality-management/software)
- [Software para gestión de reseñas](https://www.capterra.co.cr/directory/31024/review-management/software)
- [Software de gestión de experiencia del cliente](https://www.capterra.co.cr/directory/30671/customer-experience/software)
- [Software de servicio al cliente](https://www.capterra.co.cr/directory/22/customer-service/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/124360/scorebuddy)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/124360/scorebuddy)

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