---
description: ¿Qué piensan los usuarios de Smartsupp live chat? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Smartsupp live chat gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smartsupp live chat - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de chat en directo](/directory/30797/live-chat/software) > [Smartsupp live chat](/software/136251/smartsupp-live-chat) > [Alternativas a Smartsupp live chat](https://www.capterra.co.cr/alternatives/136251/smartsupp-live-chat)

# Alternativas a Smartsupp live chat

Canonical: https://www.capterra.co.cr/alternatives/136251/smartsupp-live-chat

> Explorar las mejores alternativas a Smartsupp live chat. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Crea una comunidad de clientes, aumenta la satisfacción del cliente y triunfa.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con Smartsupp live chat](https://www.capterra.co.cr/compare/102188/136251/liveagent/vs/smartsupp-live-chat)
2. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que combina chat en vivo y chatbots para mejorar la asistencia al cliente y generar más ventas.
   - [Ver perfil](https://www.capterra.co.cr/software/144040/tidio-chat)
   - [Comparar con Smartsupp live chat](https://www.capterra.co.cr/compare/136251/144040/smartsupp-live-chat/vs/tidio-chat)
3. **HelpCrunch** — 4.8/5 (195 reviews) — Un chat en vivo perfecto, automatización de correo electrónico y un servicio de ayuda sencillo en un software asequible que te encantará.
   - [Ver perfil](https://www.capterra.co.cr/software/146516/helpcrunch)
   - [Comparar con Smartsupp live chat](https://www.capterra.co.cr/compare/136251/146516/smartsupp-live-chat/vs/helpcrunch)
4. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk es un software de servicio al cliente basado en la web y equipado con un widget de chat con IA integrable para tu sitio web y aplicación.
   - [Ver perfil](https://www.capterra.co.cr/software/169505/zoho-desk)
   - [Comparar con Smartsupp live chat](https://www.capterra.co.cr/compare/136251/169505/smartsupp-live-chat/vs/zoho-desk)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk Chat, anteriormente Zopim, te permite supervisar a los visitantes de tu sitio web y chatear con ellos en tiempo real.
   - [Ver perfil](https://www.capterra.co.cr/software/164283/zendesk)
   - [Comparar con Smartsupp live chat](https://www.capterra.co.cr/compare/136251/164283/smartsupp-live-chat/vs/zendesk)
6. **HappyFox Help Desk** — 4.6/5 (93 reviews) — Un software de procesamiento de solicitudes de servicio de asistencia que te ayuda a eliminar el desorden y administrar tus consultas de asistencia al cliente fácilmente desde múltiples canales.
   - [Ver perfil](https://www.capterra.co.cr/software/83211/happyfox)
   - [Comparar con Smartsupp live chat](https://www.capterra.co.cr/compare/83211/136251/happyfox/vs/smartsupp-live-chat)
7. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat permite que los clientes actuales y potenciales se comuniquen con tu empresa a través de tu sitio web y que tú les brindes una experiencia personal en tiempo real.
   - [Ver perfil](https://www.capterra.co.cr/software/62194/livechat)
   - [Comparar con Smartsupp live chat](https://www.capterra.co.cr/compare/62194/136251/livechat/vs/smartsupp-live-chat)
8. **Front** — 4.5/5 (290 reviews) — Responde rápidamente a las necesidades de los clientes con Front para chat en vivo. Obtén respuestas o resuelve problemas con la plataforma de comunicación con los clientes de Front.
   - [Ver perfil](https://www.capterra.co.cr/software/132901/front)
   - [Comparar con Smartsupp live chat](https://www.capterra.co.cr/compare/132901/136251/front/vs/smartsupp-live-chat)
9. **NiCE CXone** — 4.2/5 (582 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
   - [Ver perfil](https://www.capterra.co.cr/software/134775/incontact-call-center-software)
   - [Comparar con Smartsupp live chat](https://www.capterra.co.cr/compare/134775/136251/incontact-call-center-software/vs/smartsupp-live-chat)
10. **Bitrix24** — 4.2/5 (1005 reviews) — Destacado software gratuito de chat en vivo y centro de contacto. Se usa en más de 15 millones de empresas. También viene con CRM y marketing por correo electrónico gratuitos.
    - [Ver perfil](https://www.capterra.co.cr/software/113540/bitrix24)
    - [Comparar con Smartsupp live chat](https://www.capterra.co.cr/compare/113540/136251/bitrix24/vs/smartsupp-live-chat)
11. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Una destacada plataforma de atención al cliente que está diseñada para brindar herramientas innovadoras y datos unificados a los empleados de servicio.
    - [Ver perfil](https://www.capterra.co.cr/software/136189/salesforce)
    - [Comparar con Smartsupp live chat](https://www.capterra.co.cr/compare/136189/136251/salesforce/vs/smartsupp-live-chat)
12. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Combina el chat de clientes y el chat de empleados con la solución integral Genesys PureCloud, que unifica las comunicaciones en tu empresa.
    - [Ver perfil](https://www.capterra.co.cr/software/21409/genesys-cloud)
    - [Comparar con Smartsupp live chat](https://www.capterra.co.cr/compare/21409/136251/genesys-cloud/vs/smartsupp-live-chat)
13. **Help Scout** — 4.6/5 (226 reviews) — Help Scout es un centro de ayuda basado en web y diseñado para una excelente experiencia del cliente.
    - [Ver perfil](https://www.capterra.co.cr/software/136909/help-scout)
    - [Comparar con Smartsupp live chat](https://www.capterra.co.cr/compare/136251/136909/smartsupp-live-chat/vs/help-scout)
14. **Efficy CRM** — 3.9/5 (91 reviews) — Efficy es conocido como el CRM más flexible de Europa. Presenta una gestión totalmente personalizable, consiguiendo así crecer tu empresa.
    - [Ver perfil](https://www.capterra.co.cr/software/149894/efficy-crm)
    - [Comparar con Smartsupp live chat](https://www.capterra.co.cr/compare/136251/149894/smartsupp-live-chat/vs/efficy-crm)
15. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk es una solución moderna de atención al cliente impulsada por IA con capacidades empresariales sin complejidades empresariales.
    - [Ver perfil](https://www.capterra.co.cr/software/124981/freshdesk)
    - [Comparar con Smartsupp live chat](https://www.capterra.co.cr/compare/124981/136251/freshdesk/vs/smartsupp-live-chat)

## Categorías relacionadas

- [Software de chat en directo](https://www.capterra.co.cr/directory/30797/live-chat/software)
- [Software de servicio al cliente](https://www.capterra.co.cr/directory/22/customer-service/software)
- [Software de soporte al cliente](https://www.capterra.co.cr/directory/32315/customer-support/software)
- [Software para chatbots](https://www.capterra.co.cr/directory/32448/chatbot/software)
- [Software de gestión de comunicaciones con los clientes](https://www.capterra.co.cr/directory/31002/customer-communications-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/136251/smartsupp-live-chat)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/136251/smartsupp-live-chat)

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