---
description: ¿Qué piensan los usuarios de Zingtree? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Zingtree gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zingtree - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de servicio al cliente](/directory/22/customer-service/software) > [Zingtree](/software/137736/zingtree) > [Alternativas a Zingtree](https://www.capterra.co.cr/alternatives/137736/zingtree)

# Alternativas a Zingtree

Canonical: https://www.capterra.co.cr/alternatives/137736/zingtree

> Explorar las mejores alternativas a Zingtree. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Bitrix24** — 4.2/5 (1005 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
   - [Ver perfil](https://www.capterra.co.cr/software/113540/bitrix24)
   - [Comparar con Zingtree](https://www.capterra.co.cr/compare/113540/137736/bitrix24/vs/zingtree)
2. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Ahorra tiempo y reduce costes con innovaciones que reinventan las relaciones con tus clientes.
   - [Ver perfil](https://www.capterra.co.cr/software/136189/salesforce)
   - [Comparar con Zingtree](https://www.capterra.co.cr/compare/136189/137736/salesforce/vs/zingtree)
3. **NiCE CXone** — 4.2/5 (582 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
   - [Ver perfil](https://www.capterra.co.cr/software/134775/incontact-call-center-software)
   - [Comparar con Zingtree](https://www.capterra.co.cr/compare/134775/137736/incontact-call-center-software/vs/zingtree)
4. **Genesys Cloud CX** — 4.3/5 (269 reviews) — PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/21409/genesys-cloud)
   - [Comparar con Zingtree](https://www.capterra.co.cr/compare/21409/137736/genesys-cloud/vs/zingtree)
5. **Dixa** — 4.3/5 (20 reviews) — Dixa es una plataforma de atención al cliente multicanal basada en la nube que te permite brindar asistencia personal a través de voz, correo electrónico y chat.
   - [Ver perfil](https://www.capterra.co.cr/software/159488/dixa)
   - [Comparar con Zingtree](https://www.capterra.co.cr/compare/137736/159488/zingtree/vs/dixa)
6. **Call Center Studio** — 4.5/5 (47 reviews) — Un CCaaS (centro de contacto como servicio, por sus siglas en inglés) de pago por uso basado en web que ofrece todo lo que necesitas para ofrecer una experiencia de 360 grados a tus clientes.
   - [Ver perfil](https://www.capterra.co.cr/software/176017/alotech)
   - [Comparar con Zingtree](https://www.capterra.co.cr/compare/137736/176017/zingtree/vs/alotech)
7. **LiveAgent** — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con Zingtree](https://www.capterra.co.cr/compare/102188/137736/liveagent/vs/zingtree)
8. **Zoho Desk** — 4.5/5 (2216 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.co.cr/software/169505/zoho-desk)
   - [Comparar con Zingtree](https://www.capterra.co.cr/compare/137736/169505/zingtree/vs/zoho-desk)
9. **Five9** — 4.2/5 (487 reviews) — Centro de contacto en la nube con IA práctica: entrante, saliente, ACD (distribuidor automático de llamadas, por sus siglas en inglés), IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
   - [Ver perfil](https://www.capterra.co.cr/software/132405/five9)
   - [Comparar con Zingtree](https://www.capterra.co.cr/compare/132405/137736/five9/vs/zingtree)
10. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — La gestión de atención al cliente de ServiceNow está diseñada para una economía de servicios digitalmente conectada.
    - [Ver perfil](https://www.capterra.co.cr/software/192052/servicenow-customer-service-management)
    - [Comparar con Zingtree](https://www.capterra.co.cr/compare/137736/192052/zingtree/vs/servicenow-customer-service-management)
11. **Front** — 4.5/5 (290 reviews) — Front es la primera bandeja de entrada compartida que ayuda a los equipos a colaborar en cada correo electrónico con mayor transparencia, responsabilidad y eficiencia.
    - [Ver perfil](https://www.capterra.co.cr/software/132901/front)
    - [Comparar con Zingtree](https://www.capterra.co.cr/compare/132901/137736/front/vs/zingtree)
12. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
    - [Ver perfil](https://www.capterra.co.cr/software/164283/zendesk)
    - [Comparar con Zingtree](https://www.capterra.co.cr/compare/137736/164283/zingtree/vs/zendesk)
13. **Sprinklr** — 4.2/5 (94 reviews) — Sprinklr es una plataforma de software empresarial creada para gestionar las experiencias de los clientes a escala.
    - [Ver perfil](https://www.capterra.co.cr/software/131274/sprinklr-platform)
    - [Comparar con Zingtree](https://www.capterra.co.cr/compare/131274/137736/sprinklr-platform/vs/zingtree)
14. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk es un software de centro de contacto intuitivo basado en la nube con funciones avanzadas, creación de informes completos e integraciones sin problemas.
    - [Ver perfil](https://www.capterra.co.cr/software/132852/talkdesk)
    - [Comparar con Zingtree](https://www.capterra.co.cr/compare/132852/137736/talkdesk/vs/zingtree)
15. **Voiso** — 4.7/5 (30 reviews) — Solución de centro de atención telefónica todo en uno diseñada para aprovechar al máximo cada interacción con el cliente
    - [Ver perfil](https://www.capterra.co.cr/software/203121/voiso)
    - [Comparar con Zingtree](https://www.capterra.co.cr/compare/137736/203121/zingtree/vs/voiso)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.capterra.co.cr/directory/22/customer-service/software)
- [Software para call center](https://www.capterra.co.cr/directory/30007/call-center/software)
- [Software de gestión de procesos](https://www.capterra.co.cr/directory/30010/business-process-management/software)
- [Sistemas de apoyo en la toma de decisiones](https://www.capterra.co.cr/directory/30544/decision-support/software)
- [Software de soporte al cliente](https://www.capterra.co.cr/directory/32315/customer-support/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/137736/zingtree)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/137736/zingtree)

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