---
description: ¿Qué piensan los usuarios de Hornbill? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Hornbill gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hornbill - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software para servicios informáticos](/directory/30672/it-service/software) > [Hornbill](/software/143649/hornbill) > [Alternativas a Hornbill](https://www.capterra.co.cr/alternatives/143649/hornbill)

# Alternativas a Hornbill

Canonical: https://www.capterra.co.cr/alternatives/143649/hornbill

> Explorar las mejores alternativas a Hornbill. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **NinjaOne** — 4.7/5 (298 reviews) — NinjaOne automatiza la TI para +20.000 equipos informáticos, aumentando la productividad, mitigando riesgos y simplificando la gestión.
   - [Ver perfil](https://www.capterra.co.cr/software/165889/ninjaone)
   - [Comparar con Hornbill](https://www.capterra.co.cr/compare/143649/165889/hornbill/vs/ninjaone)
2. **Freshservice** — 4.6/5 (803 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
   - [Ver perfil](https://www.capterra.co.cr/software/132997/freshservice)
   - [Comparar con Hornbill](https://www.capterra.co.cr/compare/132997/143649/freshservice/vs/hornbill)
3. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Supervisión y gestión remotas (RMM), automatización de servicios profesionales (PSA) y acceso remoto: felicidad informática en un solo lugar.
   - [Ver perfil](https://www.capterra.co.cr/software/144309/atera)
   - [Comparar con Hornbill](https://www.capterra.co.cr/compare/143649/144309/hornbill/vs/atera)
4. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.co.cr/software/138769/jira-service-management)
   - [Comparar con Hornbill](https://www.capterra.co.cr/compare/138769/143649/jira-service-management/vs/hornbill)
5. **SysAid** — 4.5/5 (523 reviews) — Administra fácilmente todas las actividades de tu mesa de ayuda con una solución informática de eficacia comprobada. Encontrarás todos los elementos esenciales que necesita en un solo panel.
   - [Ver perfil](https://www.capterra.co.cr/software/107225/sysaid)
   - [Comparar con Hornbill](https://www.capterra.co.cr/compare/107225/143649/sysaid/vs/hornbill)
6. **BOSSDesk** — 4.7/5 (145 reviews) — BOSS Solutions Suite es una galardonada solución de ITSM totalmente integrada y disponible para instalación tanto local como en la nube.
   - [Ver perfil](https://www.capterra.co.cr/software/144825/boss-solutions)
   - [Comparar con Hornbill](https://www.capterra.co.cr/compare/143649/144825/hornbill/vs/boss-solutions)
7. **InvGate Service Management** — 4.6/5 (108 reviews) — Software intuitivo para gestión de servicio. Fomenta la colaboración de los usuarios con automatizaciones e integraciones clave.
   - [Ver perfil](https://www.capterra.co.cr/software/133392/service-desk)
   - [Comparar con Hornbill](https://www.capterra.co.cr/compare/133392/143649/service-desk/vs/hornbill)
8. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM reúne todo lo necesario para asistencia de TI en una solución centralizada.
   - [Ver perfil](https://www.capterra.co.cr/software/200140/haloitsm)
   - [Comparar con Hornbill](https://www.capterra.co.cr/compare/143649/200140/hornbill/vs/haloitsm)
9. **Deepser** — 4.6/5 (58 reviews) — Deepser es una solución ITSM desarrollada para optimizar la gestión de solicitudes de soporte, procesos organizativos y actividades.
   - [Ver perfil](https://www.capterra.co.cr/software/178946/deepser)
   - [Comparar con Hornbill](https://www.capterra.co.cr/compare/143649/178946/hornbill/vs/deepser)
10. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
    - [Ver perfil](https://www.capterra.co.cr/software/164283/zendesk)
    - [Comparar con Hornbill](https://www.capterra.co.cr/compare/143649/164283/hornbill/vs/zendesk)
11. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — El software de mesa de ayuda de asistencia y la herramienta de gestión de activos incluyen base de conocimiento, gestión de SLA, seguimiento de billetes y gestión de inventarios.
    - [Ver perfil](https://www.capterra.co.cr/software/179501/manageengine-service-desk-plus)
    - [Comparar con Hornbill](https://www.capterra.co.cr/compare/143649/179501/hornbill/vs/manageengine-service-desk-plus)
12. **Hiver** — 4.7/5 (148 reviews) — Hiver te ayuda a administrar la asistencia al cliente y las ventas directamente desde tu cuenta de Gmail. Permite que los equipos colaboren sin esfuerzo en bandejas de entrada compartidas.
    - [Ver perfil](https://www.capterra.co.cr/software/142975/hiver)
    - [Comparar con Hornbill](https://www.capterra.co.cr/compare/142975/143649/hiver/vs/hornbill)
13. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak te ayuda a gestionar los tickets y las solicitudes desde el inicio hasta la resolución. Flexible, personalizable y fácil de usar. En la nube o in situ.
    - [Ver perfil](https://www.capterra.co.cr/software/16499/issuetrak)
    - [Comparar con Hornbill](https://www.capterra.co.cr/compare/16499/143649/issuetrak/vs/hornbill)
14. **TOPdesk** — 4.4/5 (111 reviews) — Software de gestión de servicios con panel de KPI y alineado con ITIL que ayuda a supervisar la carga de trabajo de cada empleado y asignar tareas de manera eficiente.
    - [Ver perfil](https://www.capterra.co.cr/software/127562/topdesk)
    - [Comparar con Hornbill](https://www.capterra.co.cr/compare/127562/143649/topdesk/vs/hornbill)
15. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage en la solución ITSM que comprende lo que se necesita para administrar con éxito los activos de TI y no TI en toda tu organización.
    - [Ver perfil](https://www.capterra.co.cr/software/129478/solarwinds-service-desk)
    - [Comparar con Hornbill](https://www.capterra.co.cr/compare/129478/143649/solarwinds-service-desk/vs/hornbill)

## Categorías relacionadas

- [Software para servicios informáticos](https://www.capterra.co.cr/directory/30672/it-service/software)
- [Software de ITSM](https://www.capterra.co.cr/directory/30676/itsm/software)
- [Software de service desk](https://www.capterra.co.cr/directory/31027/service-desk/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/143649/hornbill)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/143649/hornbill)

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