---
description: ¿Qué piensan los usuarios de Greenlight CRM? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Greenlight CRM gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Greenlight CRM - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [Greenlight CRM](/software/152888/greenlight-crm) > [Alternativas a Greenlight CRM](https://www.capterra.co.cr/alternatives/152888/greenlight-crm)

# Alternativas a Greenlight CRM

Canonical: https://www.capterra.co.cr/alternatives/152888/greenlight-crm

> Explorar las mejores alternativas a Greenlight CRM. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **uContact** — 4.5/5 (81 reviews) — Poderosa solución de call center en la nube: Marcadores Automáticos - IVR - Enrutamiento Inteligente - Bots - Integraciones con CRM y mucho más\!
   - [Ver perfil](https://www.capterra.co.cr/software/115213/ucontact)
   - [Comparar con Greenlight CRM](https://www.capterra.co.cr/compare/115213/152888/ucontact/vs/greenlight-crm)
2. **Ringover** — 4.7/5 (884 reviews) — Ringover es una solución de comunicación 100% en la nube que integra telefonía, videoconferencia, SMS y mensajería colaborativa.
   - [Ver perfil](https://www.capterra.co.cr/software/169627/ringover)
   - [Comparar con Greenlight CRM](https://www.capterra.co.cr/compare/152888/169627/greenlight-crm/vs/ringover)
3. **VoIP.ms** — 4.8/5 (698 reviews) — Plataforma completa de comunicación de autoservicio que ofrece una solución telefónica alojada y enlace troncal SIP (protocolo de inicio de sesión, por sus siglas en inglés) con un precio de pago por uso.
   - [Ver perfil](https://www.capterra.co.cr/software/203084/voip-ms)
   - [Comparar con Greenlight CRM](https://www.capterra.co.cr/compare/152888/203084/greenlight-crm/vs/voip-ms)
4. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud CX simplifica las relaciones con los clientes. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/21409/genesys-cloud)
   - [Comparar con Greenlight CRM](https://www.capterra.co.cr/compare/21409/152888/genesys-cloud/vs/greenlight-crm)
5. **CTM** — 4.7/5 (159 reviews) — Mejora la tecnología del centro de atención telefónica con una plataforma UCaaS (comunicaciones unificadas como servicio, por sus siglas en inglés) llena de funciones e inteligencia de conversación omnicanal.
   - [Ver perfil](https://www.capterra.co.cr/software/152004/call-tracking-software)
   - [Comparar con Greenlight CRM](https://www.capterra.co.cr/compare/152004/152888/call-tracking-software/vs/greenlight-crm)
6. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
   - [Ver perfil](https://www.capterra.co.cr/software/134775/incontact-call-center-software)
   - [Comparar con Greenlight CRM](https://www.capterra.co.cr/compare/134775/152888/incontact-call-center-software/vs/greenlight-crm)
7. **CallHippo** — 4.4/5 (688 reviews) — Sirve a pequeñas empresas y corporaciones que requieren un sistema de teléfono virtual para gestionar eficazmente la asistencia al cliente desde múltiples ubicaciones.
   - [Ver perfil](https://www.capterra.co.cr/software/159578/callhippo)
   - [Comparar con Greenlight CRM](https://www.capterra.co.cr/compare/152888/159578/greenlight-crm/vs/callhippo)
8. **Aircall** — 4.2/5 (465 reviews) — Aircall permite que los administradores ajusten los equipos instantáneamente, creen números en más de 100 países e integren las herramientas de CRM más útiles.
   - [Ver perfil](https://www.capterra.co.cr/software/144486/aircall)
   - [Comparar con Greenlight CRM](https://www.capterra.co.cr/compare/144486/152888/aircall/vs/greenlight-crm)
9. **MyOperator** — 4.2/5 (69 reviews) — Sistema de gestión de llamadas basado en la nube que proporciona soluciones de optimización de llamadas para empresas.
   - [Ver perfil](https://www.capterra.co.cr/software/159433/myoperator)
   - [Comparar con Greenlight CRM](https://www.capterra.co.cr/compare/152888/159433/greenlight-crm/vs/myoperator)
10. **Ameyo** — 4.2/5 (100 reviews) — Ameyo Call Center Suite es una solución integral de gestión de interacción para centros de contacto y empresas.
    - [Ver perfil](https://www.capterra.co.cr/software/85852/ameyo)
    - [Comparar con Greenlight CRM](https://www.capterra.co.cr/compare/85852/152888/ameyo/vs/greenlight-crm)
11. **Five9** — 4.2/5 (484 reviews) — Centro de contacto en la nube con IA práctica; entrante, saliente, ACD, IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
    - [Ver perfil](https://www.capterra.co.cr/software/132405/five9)
    - [Comparar con Greenlight CRM](https://www.capterra.co.cr/compare/132405/152888/five9/vs/greenlight-crm)
12. **Twilio** — 4.4/5 (507 reviews) — Twilio Flex es una plataforma de centro de contacto en la nube completamente programable que brinda a las empresas el control completo de cada capa de la pila.
    - [Ver perfil](https://www.capterra.co.cr/software/180158/twilio-communications-platform)
    - [Comparar con Greenlight CRM](https://www.capterra.co.cr/compare/152888/180158/greenlight-crm/vs/twilio-communications-platform)
13. **Global Call Forwarding** — 4.9/5 (54 reviews) — Global Call Forwarding proporciona números gratuitos y locales de más de 160 países.
    - [Ver perfil](https://www.capterra.co.cr/software/1013108/global-call-forwarding)
    - [Comparar con Greenlight CRM](https://www.capterra.co.cr/compare/152888/1013108/greenlight-crm/vs/global-call-forwarding)
14. **Zoho Voice** — 4.0/5 (46 reviews) — Simplifica y gestiona las interacciones con los clientes en todo momento y lugar a través de cualquier canal conectado a Internet con Zoho Voice Contact Center.
    - [Ver perfil](https://www.capterra.co.cr/software/1029158/zoho-voice)
    - [Comparar con Greenlight CRM](https://www.capterra.co.cr/compare/152888/1029158/greenlight-crm/vs/zoho-voice)
15. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
    - [Ver perfil](https://www.capterra.co.cr/software/156723/gladly)
    - [Comparar con Greenlight CRM](https://www.capterra.co.cr/compare/152888/156723/greenlight-crm/vs/gladly)

## Categorías relacionadas

- [Software para call center](https://www.capterra.co.cr/directory/30007/call-center/software)
- [Software de marcador predictivo](https://www.capterra.co.cr/directory/30597/predictive-dialer/software)
- [Sistemas IVR](https://www.capterra.co.cr/directory/30231/ivr/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/152888/greenlight-crm)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/152888/greenlight-crm)

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