---
description: ¿Qué piensan los usuarios de Focus Desk? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Focus Desk gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Focus Desk - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de help desk](/directory/30008/help-desk/software) > [Focus Desk](/software/155334/focus-desk) > [Alternativas a Focus Desk](https://www.capterra.co.cr/alternatives/155334/focus-desk)

# Alternativas a Focus Desk

Canonical: https://www.capterra.co.cr/alternatives/155334/focus-desk

> Explorar las mejores alternativas a Focus Desk. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear excelentes experiencias para los clientes.
   - [Ver perfil](https://www.capterra.co.cr/software/124981/freshdesk)
   - [Comparar con Focus Desk](https://www.capterra.co.cr/compare/124981/155334/freshdesk/vs/focus-desk)
2. **NinjaOne** — 4.7/5 (298 reviews) — La función de emisión de tickets de Ninja es una solución de help desk de TI flexible, fácil de usar y con automatizaciones robustas que aumenta la eficiencia de los técnicos.
   - [Ver perfil](https://www.capterra.co.cr/software/165889/ninjaone)
   - [Comparar con Focus Desk](https://www.capterra.co.cr/compare/155334/165889/focus-desk/vs/ninjaone)
3. **Freshservice** — 4.6/5 (803 reviews) — (Servicio de asistencia gamificado + administración de activos) - complicaciones = Freshservice. ¡Además, el centro de atención también está preparado para ITIL\!
   - [Ver perfil](https://www.capterra.co.cr/software/132997/freshservice)
   - [Comparar con Focus Desk](https://www.capterra.co.cr/compare/132997/155334/freshservice/vs/focus-desk)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Comienza gratis con LiveAgent y establece grandes relaciones con los clientes con una herramienta de help desk de alto nivel para empresas de todos los tamaños.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con Focus Desk](https://www.capterra.co.cr/compare/102188/155334/liveagent/vs/focus-desk)
5. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Supervisión y gestión remotas (RMM), automatización de servicios profesionales (PSA) y control remoto: la felicidad del cliente en un solo lugar.
   - [Ver perfil](https://www.capterra.co.cr/software/144309/atera)
   - [Comparar con Focus Desk](https://www.capterra.co.cr/compare/144309/155334/atera/vs/focus-desk)
6. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.co.cr/software/138769/jira-service-management)
   - [Comparar con Focus Desk](https://www.capterra.co.cr/compare/138769/155334/jira-service-management/vs/focus-desk)
7. **LiveChat** — 4.6/5 (1728 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.co.cr/software/62194/livechat)
   - [Comparar con Focus Desk](https://www.capterra.co.cr/compare/62194/155334/livechat/vs/focus-desk)
8. **EngageBay CRM** — 4.6/5 (912 reviews) — EngageBay es un software de marketing todo en uno sencillo y asequible para adquirir, atraer, consolidar y cerrar clientes potenciales.
   - [Ver perfil](https://www.capterra.co.cr/software/178819/engagebay-marketing)
   - [Comparar con Focus Desk](https://www.capterra.co.cr/compare/155334/178819/focus-desk/vs/engagebay-marketing)
9. **EZO EAM** — 4.6/5 (1546 reviews) — Software de administración del ciclo de vida de activos creado para las necesidades de seguimiento de activos. Depreciación, códigos de barras y más. Pruébalo gratis.
   - [Ver perfil](https://www.capterra.co.cr/software/124047/ezofficeinventory)
   - [Comparar con Focus Desk](https://www.capterra.co.cr/compare/124047/155334/ezofficeinventory/vs/focus-desk)
10. **SysAid** — 4.5/5 (523 reviews) — SysAid ayuda a los departamentos de TI a trabajar de manera más inteligente, no más difícil, con automatización de help desk basada en una década de información de IA. Pruébalo gratis.
    - [Ver perfil](https://www.capterra.co.cr/software/107225/sysaid)
    - [Comparar con Focus Desk](https://www.capterra.co.cr/compare/107225/155334/sysaid/vs/focus-desk)
11. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk es un sistema de tickets online diseñado para simplificar el trabajo de los equipos. Presta una excelente asistencia al cliente. Sin esfuerzo.
    - [Ver perfil](https://www.capterra.co.cr/software/185973/helpdesk)
    - [Comparar con Focus Desk](https://www.capterra.co.cr/compare/155334/185973/focus-desk/vs/helpdesk)
12. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Conserva la organización de tu equipo, crea soluciones proactivas para los clientes y ten conocimiento del nivel de satisfacción de los clientes con HubSpot Service Hub.
    - [Ver perfil](https://www.capterra.co.cr/software/182476/hubspot-service-hub)
    - [Comparar con Focus Desk](https://www.capterra.co.cr/compare/155334/182476/focus-desk/vs/hubspot-service-hub)
13. **Front** — 4.5/5 (291 reviews) — Convierte tu correo electrónico en una solución de centro de ayuda. Rápido y fácil como el correo electrónico, pero con las herramientas que necesitas para reducir los tiempos de respuesta del agente.
    - [Ver perfil](https://www.capterra.co.cr/software/132901/front)
    - [Comparar con Focus Desk](https://www.capterra.co.cr/compare/132901/155334/front/vs/focus-desk)
14. **Salesforce Starter** — 4.4/5 (226 reviews) — Salesforce Essentials es la solución nueva e innovadora para las pequeñas empresas de CRM n.º 1 del mundo.
    - [Ver perfil](https://www.capterra.co.cr/software/132665/Salesforce-Starter)
    - [Comparar con Focus Desk](https://www.capterra.co.cr/compare/132665/155334/Salesforce-Starter/vs/focus-desk)
15. **Caspio** — 4.6/5 (249 reviews) — Caspio es una de las principales plataformas sin código a nivel mundial para crear aplicaciones de bases de datos online sin necesidad de escribir código.
    - [Ver perfil](https://www.capterra.co.cr/software/137206/caspio)
    - [Comparar con Focus Desk](https://www.capterra.co.cr/compare/137206/155334/caspio/vs/focus-desk)

## Categorías relacionadas

- [Software de help desk](https://www.capterra.co.cr/directory/30008/help-desk/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/155334/focus-desk)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/155334/focus-desk)

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