---
description: ¿Qué piensan los usuarios de HESK? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de HESK gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HESK - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de help desk](/directory/30008/help-desk/software) > [HESK](/software/156452/hesk) > [Alternativas a HESK](https://www.capterra.co.cr/alternatives/156452/hesk)

# Alternativas a HESK

Canonical: https://www.capterra.co.cr/alternatives/156452/hesk

> Explorar las mejores alternativas a HESK. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

-----

## Las mejores alternativas

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.co.cr/software/164283/zendesk)
   - [Comparar con HESK](https://www.capterra.co.cr/compare/156452/164283/hesk/vs/zendesk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.co.cr/software/124981/freshdesk)
   - [Comparar con HESK](https://www.capterra.co.cr/compare/124981/156452/freshdesk/vs/hesk)
3. **Milvus** — 4.8/5 (298 reviews) — Milvus es un HelpDesk inteligente que optimiza los procesos de gestión, aumenta la productividad de su equipo y proporciona eficiencia a su soporte.
   - [Ver perfil](https://www.capterra.co.cr/software/202528/milvus)
   - [Comparar con HESK](https://www.capterra.co.cr/compare/156452/202528/hesk/vs/milvus)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con HESK](https://www.capterra.co.cr/compare/102188/156452/liveagent/vs/hesk)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.co.cr/software/169505/zoho-desk)
   - [Comparar con HESK](https://www.capterra.co.cr/compare/156452/169505/hesk/vs/zoho-desk)
6. **Freshservice** — 4.5/5 (685 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
   - [Ver perfil](https://www.capterra.co.cr/software/132997/freshservice)
   - [Comparar con HESK](https://www.capterra.co.cr/compare/132997/156452/freshservice/vs/hesk)
7. **SysAid** — 4.5/5 (511 reviews) — Administra fácilmente todas las actividades de tu mesa de ayuda con una solución informática de eficacia comprobada. Encontrarás todos los elementos esenciales que necesita en un solo panel.
   - [Ver perfil](https://www.capterra.co.cr/software/107225/sysaid)
   - [Comparar con HESK](https://www.capterra.co.cr/compare/107225/156452/sysaid/vs/hesk)
8. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.co.cr/software/138769/jira-service-management)
   - [Comparar con HESK](https://www.capterra.co.cr/compare/138769/156452/jira-service-management/vs/hesk)
9. **LiveChat** — 4.6/5 (1715 reviews) — 24 000 negocios utilizan Premium Live Chat y Help Desk Software. ¡Prueba LiveChat y convierte a los equipos en rockstars de atención al cliente\!
   - [Ver perfil](https://www.capterra.co.cr/software/62194/livechat)
   - [Comparar con HESK](https://www.capterra.co.cr/compare/62194/156452/livechat/vs/hesk)
10. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — Bomgar es el líder en soluciones de acceso seguro que permite la conexión segura y controlada a cualquier dispositivo en cualquier lugar.
    - [Ver perfil](https://www.capterra.co.cr/software/86962/bomgar)
    - [Comparar con HESK](https://www.capterra.co.cr/compare/86962/156452/bomgar/vs/hesk)
11. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo es un software de escritorio remoto fácil de usar, seguro y compatible con Windows, macOS, iOS, Android y Linux.
    - [Ver perfil](https://www.capterra.co.cr/software/177094/supremo-remote-desktop)
    - [Comparar con HESK](https://www.capterra.co.cr/compare/156452/177094/hesk/vs/supremo-remote-desktop)
12. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — El software de mesa de ayuda de asistencia y la herramienta de gestión de activos incluyen base de conocimiento, gestión de SLA, seguimiento de billetes y gestión de inventarios.
    - [Ver perfil](https://www.capterra.co.cr/software/179501/manageengine-service-desk-plus)
    - [Comparar con HESK](https://www.capterra.co.cr/compare/156452/179501/hesk/vs/manageengine-service-desk-plus)
13. **Desk Manager** — 4.8/5 (106 reviews) — Software de asistencia al cliente que organiza, separa y finaliza llamadas con unos pocos clics.
    - [Ver perfil](https://www.capterra.co.cr/software/173025/help-desk-software)
    - [Comparar con HESK](https://www.capterra.co.cr/compare/156452/173025/hesk/vs/help-desk-software)
14. **ServiceNow** — 4.5/5 (344 reviews) — ServiceNow automatiza las tareas diarias de asistencia y ayuda a supervisar, medir y procesar cualquier unidad de trabajo. Es fácil de usar y de ampliar.
    - [Ver perfil](https://www.capterra.co.cr/software/152871/servicenow)
    - [Comparar con HESK](https://www.capterra.co.cr/compare/152871/156452/servicenow/vs/hesk)
15. **Raiseaticket** — 4.7/5 (46 reviews) — Una solución de help desk basada en la nube, potente, inteligente y fácil de usar.
    - [Ver perfil](https://www.capterra.co.cr/software/182383/raiseaticket)
    - [Comparar con HESK](https://www.capterra.co.cr/compare/156452/182383/hesk/vs/raiseaticket)

## Categorías relacionadas

- [Software de help desk](https://www.capterra.co.cr/directory/30008/help-desk/software)
- [Software de service desk](https://www.capterra.co.cr/directory/31027/service-desk/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/156452/hesk)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/156452/hesk)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.capterra.com.de/alternatives/156452/hesk> |
| de-AT | <https://www.capterra.at/alternatives/156452/hesk> |
| de-CH | <https://www.capterra.ch/alternatives/156452/hesk> |
| en | <https://www.capterra.com/p/156452/HESK/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/156452/hesk> |
| en-AU | <https://www.capterra.com.au/alternatives/156452/hesk> |
| en-CA | <https://www.capterra.ca/alternatives/156452/hesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/156452/hesk> |
| en-IE | <https://www.capterra.ie/alternatives/156452/hesk> |
| en-IL | <https://www.capterra.co.il/alternatives/156452/hesk> |
| en-IN | <https://www.capterra.in/alternatives/156452/hesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/156452/hesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/156452/hesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/156452/hesk> |
| es | <https://www.capterra.es/alternatives/156452/hesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/156452/hesk> |
| es-CL | <https://www.capterra.cl/alternatives/156452/hesk> |
| es-CO | <https://www.capterra.co/alternatives/156452/hesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/156452/hesk> |
| es-DO | <https://www.capterra.do/alternatives/156452/hesk> |
| es-EC | <https://www.capterra.ec/alternatives/156452/hesk> |
| es-MX | <https://www.capterra.mx/alternatives/156452/hesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/156452/hesk> |
| es-PE | <https://www.capterra.pe/alternatives/156452/hesk> |
| fr | <https://www.capterra.fr/alternatives/156452/hesk> |
| fr-BE | <https://fr.capterra.be/alternatives/156452/hesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/156452/hesk> |
| fr-LU | <https://www.capterra.lu/alternatives/156452/hesk> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"HESK","description":"Encuentra competidores y alternativas a HESK en Capterra Costa Rica. Te ayudamos a perfilar tus opciones y a buscar competidores y alternativas. Contacta con varios proveedores y encuentra la solución que estás buscando.","url":"https://www.capterra.co.cr/alternatives/156452/hesk","about":{"@id":"https://www.capterra.co.cr/alternatives/156452/hesk#software"},"breadcrumb":{"@id":"https://www.capterra.co.cr/alternatives/156452/hesk#breadcrumblist"},"@id":"https://www.capterra.co.cr/alternatives/156452/hesk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.cr/#website"},"inLanguage":"es-CR","mainEntity":{"@id":"https://www.capterra.co.cr/alternatives/156452/hesk#software"},"publisher":{"@id":"https://www.capterra.co.cr/#organization"}},{"name":"HESK","url":"https://www.capterra.co.cr/software/156452/hesk","@id":"https://www.capterra.co.cr/software/156452/hesk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.cr/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":8},"offers":{"price":"39.95","@type":"Offer"}},{"@id":"https://www.capterra.co.cr/alternatives/156452/hesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de help desk","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"HESK","position":3,"item":"/software/156452/hesk","@type":"ListItem"},{"name":"Alternativas a HESK","position":4,"item":"https://www.capterra.co.cr/alternatives/156452/hesk","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Alternativas a HESK y competidores - Capterra Costa Rica 2026","@context":"https://schema.org","@id":"https://www.capterra.co.cr/alternatives/156452/hesk#itemlist","@type":"ItemList","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.co.cr/software/164283/zendesk","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.co.cr/software/124981/freshdesk","@type":"ListItem"},{"name":"Milvus","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.co.cr/software/202528/milvus","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.co.cr/software/102188/liveagent","@type":"ListItem"},{"name":"Zoho Desk","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.co.cr/software/169505/zoho-desk","@type":"ListItem"},{"name":"Freshservice","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.co.cr/software/132997/freshservice","@type":"ListItem"},{"name":"SysAid","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.co.cr/software/107225/sysaid","@type":"ListItem"},{"name":"JIRA Service Management","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.co.cr/software/138769/jira-service-management","@type":"ListItem"},{"name":"LiveChat","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.co.cr/software/62194/livechat","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.capterra.co.cr/software/86962/bomgar","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8986544-a070-4ca9-9782-7b69e075ca3e.png","url":"https://www.capterra.co.cr/software/177094/supremo-remote-desktop","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.capterra.co.cr/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Desk Manager","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2057d809-e013-4903-ba4d-39667e840856.png","url":"https://www.capterra.co.cr/software/173025/help-desk-software","@type":"ListItem"},{"name":"ServiceNow","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.capterra.co.cr/software/152871/servicenow","@type":"ListItem"},{"name":"Raiseaticket","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90c02991-bd93-4675-938c-abb9b1fc4ec0.jpeg","url":"https://www.capterra.co.cr/software/182383/raiseaticket","@type":"ListItem"}],"numberOfItems":15}
</script>