---
description: ¿Qué piensan los usuarios de 8x8 Contact Center? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de 8x8 Contact Center gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 8x8 Contact Center - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [8x8 Contact Center](/software/161523/contactnow) > [Alternativas a 8x8 Contact Center](https://www.capterra.co.cr/alternatives/161523/contactnow)

# Alternativas a 8x8 Contact Center

Canonical: https://www.capterra.co.cr/alternatives/161523/contactnow

> Explorar las mejores alternativas a 8x8 Contact Center. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **uContact** — 4.5/5 (81 reviews) — Poderosa solución de call center en la nube: Marcadores Automáticos - IVR - Enrutamiento Inteligente - Bots - Integraciones con CRM y mucho más\!
   - [Ver perfil](https://www.capterra.co.cr/software/115213/ucontact)
   - [Comparar con 8x8 Contact Center](https://www.capterra.co.cr/compare/115213/161523/ucontact/vs/contactnow)
2. **Ringover** — 4.7/5 (890 reviews) — Ringover es una solución de comunicación 100% en la nube que integra telefonía, videoconferencia, SMS y mensajería colaborativa.
   - [Ver perfil](https://www.capterra.co.cr/software/169627/ringover)
   - [Comparar con 8x8 Contact Center](https://www.capterra.co.cr/compare/161523/169627/contactnow/vs/ringover)
3. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Crea una comunidad de clientes, aumenta la satisfacción del cliente y triunfa.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con 8x8 Contact Center](https://www.capterra.co.cr/compare/102188/161523/liveagent/vs/contactnow)
4. **HoduCC** — 4.6/5 (99 reviews) — Software de marcación predictiva para gestión de llamadas entrantes y salientes. Características principales: Marcador predictivo, marcador automático, ACD y mucho más.
   - [Ver perfil](https://www.capterra.co.cr/software/156136/hoducc)
   - [Comparar con 8x8 Contact Center](https://www.capterra.co.cr/compare/156136/161523/hoducc/vs/contactnow)
5. **NiCE CXone** — 4.2/5 (582 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
   - [Ver perfil](https://www.capterra.co.cr/software/134775/incontact-call-center-software)
   - [Comparar con 8x8 Contact Center](https://www.capterra.co.cr/compare/134775/161523/incontact-call-center-software/vs/contactnow)
6. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX simplifica las relaciones con los clientes. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/21409/genesys-cloud)
   - [Comparar con 8x8 Contact Center](https://www.capterra.co.cr/compare/21409/161523/genesys-cloud/vs/contactnow)
7. **Five9** — 4.2/5 (487 reviews) — Centro de contacto en la nube con IA práctica; entrante, saliente, ACD, IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
   - [Ver perfil](https://www.capterra.co.cr/software/132405/five9)
   - [Comparar con 8x8 Contact Center](https://www.capterra.co.cr/compare/132405/161523/five9/vs/contactnow)
8. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
   - [Ver perfil](https://www.capterra.co.cr/software/136894/xcally)
   - [Comparar con 8x8 Contact Center](https://www.capterra.co.cr/compare/136894/161523/xcally/vs/contactnow)
9. **Convoso** — 4.5/5 (395 reviews) — ¡No te pierdas esta oferta\! Obtén un 50% de descuento en DID durante 3 meses. Llega a los clientes potenciales en menos de 3 segundos con este software de centro de atención telefónica. Mínimo 20 asientos.
   - [Ver perfil](https://www.capterra.co.cr/software/76768/cloud-predictive-dialer)
   - [Comparar con 8x8 Contact Center](https://www.capterra.co.cr/compare/76768/161523/cloud-predictive-dialer/vs/contactnow)
10. **CallHippo** — 4.4/5 (693 reviews) — Sirve a pequeñas empresas y corporaciones que requieren un sistema de teléfono virtual para gestionar eficazmente la asistencia al cliente desde múltiples ubicaciones.
    - [Ver perfil](https://www.capterra.co.cr/software/159578/callhippo)
    - [Comparar con 8x8 Contact Center](https://www.capterra.co.cr/compare/159578/161523/callhippo/vs/contactnow)
11. **RingCX** — 4.2/5 (263 reviews) — RingCentral Call Centre ofrece capacidades omnicanal que permiten a los clientes decidir cómo quieren interactuar contigo.
    - [Ver perfil](https://www.capterra.co.cr/software/154951/ringcentral-contact-center)
    - [Comparar con 8x8 Contact Center](https://www.capterra.co.cr/compare/154951/161523/ringcentral-contact-center/vs/contactnow)
12. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk es un software de centro de contacto intuitivo basado en la nube con funciones avanzadas, creación de informes completos e integraciones sin problemas.
    - [Ver perfil](https://www.capterra.co.cr/software/132852/talkdesk)
    - [Comparar con 8x8 Contact Center](https://www.capterra.co.cr/compare/132852/161523/talkdesk/vs/contactnow)
13. **Dialpad** — 4.2/5 (571 reviews) — Dialpad Sell es un marcador de ventas efectivo que acelera el tiempo de lanzamiento y hace que los representantes de ventas sean más productivos gracias a su tecnología de inteligencia de voz.
    - [Ver perfil](https://www.capterra.co.cr/software/190976/dialpad-sell)
    - [Comparar con 8x8 Contact Center](https://www.capterra.co.cr/compare/161523/190976/contactnow/vs/dialpad-sell)
14. **CloudTalk** — 4.4/5 (271 reviews) — CloudTalk es un sistema telefónico basado en la nube para equipos de asistencia y ventas. Hace que llamar sea fácil y divertido. Obtén tu prueba gratis hoy mismo.
    - [Ver perfil](https://www.capterra.co.cr/software/182004/cloudtalk)
    - [Comparar con 8x8 Contact Center](https://www.capterra.co.cr/compare/161523/182004/contactnow/vs/cloudtalk)
15. **Squaretalk** — 4.8/5 (127 reviews) — Actualiza tu centro de asistencia, impulsa la gestión de llamadas y reduce costes: utiliza la solución de CCaaS (centro de contacto como servicio, por sus siglas en inglés) preconfigurada, segura y escalable de Squaretalk.
    - [Ver perfil](https://www.capterra.co.cr/software/219046/squaretalk-matrix)
    - [Comparar con 8x8 Contact Center](https://www.capterra.co.cr/compare/161523/219046/contactnow/vs/squaretalk-matrix)

## Categorías relacionadas

- [Software para call center](https://www.capterra.co.cr/directory/30007/call-center/software)
- [Software para llamadas automáticas](https://www.capterra.co.cr/directory/30999/auto-dialer/software)
- [Software para sistemas telefónicos](https://www.capterra.co.cr/directory/31101/business-phone-systems/software)
- [Software de marcador predictivo](https://www.capterra.co.cr/directory/30597/predictive-dialer/software)
- [Soluciones para comunicaciones unificadas](https://www.capterra.co.cr/directory/31035/unified-communications/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/161523/contactnow)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/161523/contactnow)

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