---
description: ¿Qué piensan los usuarios de Playvox? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Playvox gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Playvox - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de la calidad](/directory/30099/quality-management/software) > [Playvox](/software/164542/playvox) > [Alternativas a Playvox](https://www.capterra.co.cr/alternatives/164542/playvox)

# Alternativas a Playvox

Canonical: https://www.capterra.co.cr/alternatives/164542/playvox

> Explorar las mejores alternativas a Playvox. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
   - [Ver perfil](https://www.capterra.co.cr/software/134775/incontact-call-center-software)
   - [Comparar con Playvox](https://www.capterra.co.cr/compare/134775/164542/incontact-call-center-software/vs/playvox)
2. **Genesys Cloud CX** — 4.3/5 (262 reviews) — PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/21409/genesys-cloud)
   - [Comparar con Playvox](https://www.capterra.co.cr/compare/21409/164542/genesys-cloud/vs/playvox)
3. **LiveAgent** — 4.7/5 (1781 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con Playvox](https://www.capterra.co.cr/compare/102188/164542/liveagent/vs/playvox)
4. **Five9** — 4.2/5 (481 reviews) — Centro de contacto en la nube con IA práctica: entrante, saliente, ACD (distribuidor automático de llamadas, por sus siglas en inglés), IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
   - [Ver perfil](https://www.capterra.co.cr/software/132405/five9)
   - [Comparar con Playvox](https://www.capterra.co.cr/compare/132405/164542/five9/vs/playvox)
5. **Zendesk QA** — 4.9/5 (23 reviews) — Klaus es una herramienta de revisión de conversaciones para equipos de asistencia que hace que dar comentarios a los agentes sea fácil y sistemático.
   - [Ver perfil](https://www.capterra.co.cr/software/180104/klaus)
   - [Comparar con Playvox](https://www.capterra.co.cr/compare/164542/180104/playvox/vs/klaus)
6. **Avaya Cloud Office** — 4.2/5 (45 reviews) — Solución de comunicaciones y colaboración que ayuda a las empresas con funciones de asistentes automáticos, marcado, conferencias y más.
   - [Ver perfil](https://www.capterra.co.cr/software/212483/avaya-ip-office)
   - [Comparar con Playvox](https://www.capterra.co.cr/compare/164542/212483/playvox/vs/avaya-ip-office)
7. **Zoho Desk** — 4.5/5 (2212 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.co.cr/software/169505/zoho-desk)
   - [Comparar con Playvox](https://www.capterra.co.cr/compare/164542/169505/playvox/vs/zoho-desk)
8. **Insightful** — 4.8/5 (182 reviews) — Simple, accesible y confiable. Insightful tiene todo lo que necesitas para mejorar la productividad de tu equipo.
   - [Ver perfil](https://www.capterra.co.cr/software/142813/workpuls)
   - [Comparar con Playvox](https://www.capterra.co.cr/compare/142813/164542/workpuls/vs/playvox)
9. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE es una solución integrada de optimización de la fuerza laboral para una estrategia integral de participación del cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/110588/calabrio-one-suite)
   - [Comparar con Playvox](https://www.capterra.co.cr/compare/110588/164542/calabrio-one-suite/vs/playvox)
10. **Bitrix24** — 4.2/5 (990 reviews) — Solución de gama alta, diseñada para ventas, colaboración, comunicación, redes sociales y gestión de flujos de trabajo.
    - [Ver perfil](https://www.capterra.co.cr/software/113540/bitrix24)
    - [Comparar con Playvox](https://www.capterra.co.cr/compare/113540/164542/bitrix24/vs/playvox)
11. **Call Center Studio** — 4.5/5 (47 reviews) — Un CCaaS (centro de contacto como servicio, por sus siglas en inglés) de pago por uso basado en web que ofrece todo lo que necesitas para ofrecer una experiencia de 360 grados a tus clientes.
    - [Ver perfil](https://www.capterra.co.cr/software/176017/alotech)
    - [Comparar con Playvox](https://www.capterra.co.cr/compare/164542/176017/playvox/vs/alotech)
12. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Ahorra tiempo y reduce costes con innovaciones que reinventan las relaciones con tus clientes.
    - [Ver perfil](https://www.capterra.co.cr/software/136189/salesforce)
    - [Comparar con Playvox](https://www.capterra.co.cr/compare/136189/164542/salesforce/vs/playvox)

## Categorías relacionadas

- [Software de gestión de la calidad](https://www.capterra.co.cr/directory/30099/quality-management/software)
- [Software de contact center](https://www.capterra.co.cr/directory/32035/contact-center/software)
- [Software de servicio al cliente](https://www.capterra.co.cr/directory/22/customer-service/software)
- [Herramientas para medir la satisfacción del cliente](https://www.capterra.co.cr/directory/30541/customer-satisfaction/software)
- [Software de gestión de personal](https://www.capterra.co.cr/directory/30210/workforce-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/164542/playvox)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/164542/playvox)

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