---
description: ¿Qué piensan los usuarios de PhoneCall? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de PhoneCall gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PhoneCall - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [PhoneCall](/software/165366/phonecall) > [Alternativas a PhoneCall](https://www.capterra.co.cr/alternatives/165366/phonecall)

# Alternativas a PhoneCall

Canonical: https://www.capterra.co.cr/alternatives/165366/phonecall

> Explorar las mejores alternativas a PhoneCall. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **VICIdial** — 4.7/5 (264 reviews) — Software de centro de atención telefónica de código abierto con marcador predictivo de salida. También maneja llamadas entrantes y manuales, correo electrónico y chat web.
   - [Ver perfil](https://www.capterra.co.cr/software/135842/vicidial)
   - [Comparar con PhoneCall](https://www.capterra.co.cr/compare/135842/165366/vicidial/vs/phonecall)
2. **DialedIn CCaaS** — 4.8/5 (314 reviews) — Software para centro de atención telefónica con todas las funciones, flexible y alojado (llamadas entradas y salientes) muy fácil de implementar, gestionar y utilizar en el día a día.
   - [Ver perfil](https://www.capterra.co.cr/software/29589/callcenternow)
   - [Comparar con PhoneCall](https://www.capterra.co.cr/compare/29589/165366/callcenternow/vs/phonecall)
3. **Dialpad** — 4.2/5 (562 reviews) — Dialpad Sell es un marcador de ventas efectivo que acelera el tiempo de lanzamiento y hace que los representantes de ventas sean más productivos gracias a su tecnología de inteligencia de voz.
   - [Ver perfil](https://www.capterra.co.cr/software/190976/dialpad-sell)
   - [Comparar con PhoneCall](https://www.capterra.co.cr/compare/165366/190976/phonecall/vs/dialpad-sell)
4. **Aircall** — 4.2/5 (458 reviews) — Aircall permite que los administradores ajusten los equipos instantáneamente, creen números en más de 100 países e integren las herramientas de CRM más útiles.
   - [Ver perfil](https://www.capterra.co.cr/software/144486/aircall)
   - [Comparar con PhoneCall](https://www.capterra.co.cr/compare/144486/165366/aircall/vs/phonecall)
5. **JustCall** — 4.1/5 (223 reviews) — JustCall es un sistema telefónico basado en la nube para que los equipos de ventas y asistencia hagan, reciban, registren o graben llamadas directamente desde un equipo de escritorio o un teléfono.
   - [Ver perfil](https://www.capterra.co.cr/software/157853/justcall)
   - [Comparar con PhoneCall](https://www.capterra.co.cr/compare/157853/165366/justcall/vs/phonecall)
6. **CTM** — 4.6/5 (150 reviews) — Mejora la tecnología del centro de atención telefónica con una plataforma UCaaS (comunicaciones unificadas como servicio, por sus siglas en inglés) llena de funciones e inteligencia de conversación omnicanal.
   - [Ver perfil](https://www.capterra.co.cr/software/152004/call-tracking-software)
   - [Comparar con PhoneCall](https://www.capterra.co.cr/compare/152004/165366/call-tracking-software/vs/phonecall)
7. **Squaretalk** — 4.9/5 (101 reviews) — Actualiza tu centro de asistencia, impulsa la gestión de llamadas y reduce costes: utiliza la solución de CCaaS (centro de contacto como servicio, por sus siglas en inglés) preconfigurada, segura y escalable de Squaretalk.
   - [Ver perfil](https://www.capterra.co.cr/software/219046/squaretalk-matrix)
   - [Comparar con PhoneCall](https://www.capterra.co.cr/compare/165366/219046/phonecall/vs/squaretalk-matrix)
8. **CloudTalk** — 4.4/5 (268 reviews) — CloudTalk es un sistema telefónico basado en la nube para equipos de asistencia y ventas. Hace que llamar sea fácil y divertido. Obtén tu prueba gratis hoy mismo.
   - [Ver perfil](https://www.capterra.co.cr/software/182004/cloudtalk)
   - [Comparar con PhoneCall](https://www.capterra.co.cr/compare/165366/182004/phonecall/vs/cloudtalk)
9. **Ringover** — 4.7/5 (858 reviews) — Ringover es una solución de comunicación 100% en la nube que integra telefonía, videoconferencia, SMS y mensajería colaborativa.
   - [Ver perfil](https://www.capterra.co.cr/software/169627/ringover)
   - [Comparar con PhoneCall](https://www.capterra.co.cr/compare/165366/169627/phonecall/vs/ringover)
10. **RingCX** — 4.2/5 (253 reviews) — RingCentral Call Centre ofrece capacidades omnicanal que permiten a los clientes decidir cómo quieren interactuar contigo.
    - [Ver perfil](https://www.capterra.co.cr/software/154951/ringcentral-contact-center)
    - [Comparar con PhoneCall](https://www.capterra.co.cr/compare/154951/165366/ringcentral-contact-center/vs/phonecall)
11. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX simplifica las relaciones con los clientes. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
    - [Ver perfil](https://www.capterra.co.cr/software/21409/genesys-cloud)
    - [Comparar con PhoneCall](https://www.capterra.co.cr/compare/21409/165366/genesys-cloud/vs/phonecall)
12. **Five9** — 4.2/5 (481 reviews) — Centro de contacto en la nube con IA práctica; entrante, saliente, ACD, IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
    - [Ver perfil](https://www.capterra.co.cr/software/132405/five9)
    - [Comparar con PhoneCall](https://www.capterra.co.cr/compare/132405/165366/five9/vs/phonecall)
13. **CXone Mpower** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
    - [Ver perfil](https://www.capterra.co.cr/software/134775/incontact-call-center-software)
    - [Comparar con PhoneCall](https://www.capterra.co.cr/compare/134775/165366/incontact-call-center-software/vs/phonecall)
14. **Talkdesk** — 4.5/5 (732 reviews) — Talkdesk es un software de centro de contacto intuitivo basado en la nube con funciones avanzadas, creación de informes completos e integraciones sin problemas.
    - [Ver perfil](https://www.capterra.co.cr/software/132852/talkdesk)
    - [Comparar con PhoneCall](https://www.capterra.co.cr/compare/132852/165366/talkdesk/vs/phonecall)
15. **Kixie PowerCall** — 4.6/5 (293 reviews) — Kixie es la forma más rápida de hacer más llamadas de ventas. Comienza a hacer llamadas locales o internacionales en 3 minutos con el marcador PowerCall.
    - [Ver perfil](https://www.capterra.co.cr/software/135636/kixie-powercall)
    - [Comparar con PhoneCall](https://www.capterra.co.cr/compare/135636/165366/kixie-powercall/vs/phonecall)

## Categorías relacionadas

- [Software para call center](https://www.capterra.co.cr/directory/30007/call-center/software)
- [Soluciones de telefonía](https://www.capterra.co.cr/directory/30084/telephony/software)
- [Programas para grabar llamadas](https://www.capterra.co.cr/directory/30533/call-recording/software)
- [Software de marcador predictivo](https://www.capterra.co.cr/directory/30597/predictive-dialer/software)
- [Software de contact center](https://www.capterra.co.cr/directory/32035/contact-center/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/165366/phonecall)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/165366/phonecall)

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