---
description: ¿Qué piensan los usuarios de Balto? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Balto gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Balto - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de coaching comercial](/directory/31333/sales-coaching/software) > [Balto](/software/169149/balto) > [Alternativas a Balto](https://www.capterra.co.cr/alternatives/169149/balto)

# Alternativas a Balto

Canonical: https://www.capterra.co.cr/alternatives/169149/balto

> Explorar las mejores alternativas a Balto. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Ringover** — 4.7/5 (890 reviews) — Ringover es una solución de comunicación 100% en la nube que integra telefonía, videoconferencia, SMS y mensajería colaborativa.
   - [Ver perfil](https://www.capterra.co.cr/software/169627/ringover)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/169149/169627/balto/vs/ringover)
2. **Convoso** — 4.5/5 (395 reviews) — Convoso está diseñado para ventas salientes. Los clientes que usan Convoso han experimentado un aumento del 300% en las tasas de contacto y del 30% en los ingresos.
   - [Ver perfil](https://www.capterra.co.cr/software/76768/cloud-predictive-dialer)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/76768/169149/cloud-predictive-dialer/vs/balto)
3. **DialedIn CCaaS** — 4.8/5 (335 reviews) — Software para centro de atención telefónica con todas las funciones, flexible y alojado (llamadas entradas y salientes) muy fácil de implementar, gestionar y utilizar en el día a día.
   - [Ver perfil](https://www.capterra.co.cr/software/29589/callcenternow)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/29589/169149/callcenternow/vs/balto)
4. **Nextiva** — 4.6/5 (919 reviews) — Nextiva Chat permite aumentar los ingresos, brindar un servicio más rápido y aumentar la eficiencia. Interactúa fácilmente con clientes y clientes potenciales.
   - [Ver perfil](https://www.capterra.co.cr/software/175788/nextiva)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/169149/175788/balto/vs/nextiva)
5. **LiveAgent** — 4.7/5 (1789 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/102188/169149/liveagent/vs/balto)
6. **Readymode** — 4.6/5 (145 reviews) — XenCALL es un software de automatización de centro de atención telefónica con marcado predictivo, distribución de clientes potenciales y un plano en vivo del equipo de ventas.
   - [Ver perfil](https://www.capterra.co.cr/software/136728/Readymode)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/136728/169149/Readymode/vs/balto)
7. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE es una solución integrada de optimización de la fuerza laboral para una estrategia integral de participación del cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/110588/calabrio-one-suite)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/110588/169149/calabrio-one-suite/vs/balto)
8. **Genesys Cloud CX** — 4.3/5 (269 reviews) — PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/21409/genesys-cloud)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/21409/169149/genesys-cloud/vs/balto)
9. **Five9** — 4.2/5 (487 reviews) — Centro de contacto en la nube con IA práctica: entrante, saliente, ACD (distribuidor automático de llamadas, por sus siglas en inglés), IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
   - [Ver perfil](https://www.capterra.co.cr/software/132405/five9)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/132405/169149/five9/vs/balto)
10. **CallHippo** — 4.4/5 (693 reviews) — Sirve a pequeñas empresas y corporaciones que requieren un sistema de teléfono virtual para gestionar eficazmente la asistencia al cliente desde múltiples ubicaciones.
    - [Ver perfil](https://www.capterra.co.cr/software/159578/callhippo)
    - [Comparar con Balto](https://www.capterra.co.cr/compare/159578/169149/callhippo/vs/balto)
11. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
    - [Ver perfil](https://www.capterra.co.cr/software/164283/zendesk)
    - [Comparar con Balto](https://www.capterra.co.cr/compare/164283/169149/zendesk/vs/balto)
12. **NiCE CXone** — 4.2/5 (582 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
    - [Ver perfil](https://www.capterra.co.cr/software/134775/incontact-call-center-software)
    - [Comparar con Balto](https://www.capterra.co.cr/compare/134775/169149/incontact-call-center-software/vs/balto)
13. **Squaretalk** — 4.8/5 (127 reviews) — Squaretalk es una versátil plataforma de comunicaciones en la nube que permite a tus equipos de ventas y asistencia trabajar con eficacia desde cualquier lugar.
    - [Ver perfil](https://www.capterra.co.cr/software/219046/squaretalk-matrix)
    - [Comparar con Balto](https://www.capterra.co.cr/compare/169149/219046/balto/vs/squaretalk-matrix)
14. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk es un software de centro de contacto intuitivo basado en la nube con funciones avanzadas, creación de informes completos e integraciones sin problemas.
    - [Ver perfil](https://www.capterra.co.cr/software/132852/talkdesk)
    - [Comparar con Balto](https://www.capterra.co.cr/compare/132852/169149/talkdesk/vs/balto)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Ahorra tiempo y reduce costes con innovaciones que reinventan las relaciones con tus clientes.
    - [Ver perfil](https://www.capterra.co.cr/software/136189/salesforce)
    - [Comparar con Balto](https://www.capterra.co.cr/compare/136189/169149/salesforce/vs/balto)

## Categorías relacionadas

- [Software de coaching comercial](https://www.capterra.co.cr/directory/31333/sales-coaching/software)
- [Software para call center](https://www.capterra.co.cr/directory/30007/call-center/software)
- [Software para el control de calidad de centros de contacto](https://www.capterra.co.cr/directory/33415/contact-center-quality-assurance/software)
- [Asistente virtual](https://www.capterra.co.cr/directory/33535/virtual-assistant/software)
- [Software de análisis de voz](https://www.capterra.co.cr/directory/32258/speech-analytics/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/169149/balto)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/169149/balto)

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