---
description: ¿Qué piensan los usuarios de Balto? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Balto gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Balto - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de coaching comercial](/directory/31333/sales-coaching/software) > [Balto](/software/169149/balto) > [Alternativas a Balto](https://www.capterra.co.cr/alternatives/169149/balto)

# Alternativas a Balto

Canonical: https://www.capterra.co.cr/alternatives/169149/balto

> Explorar las mejores alternativas a Balto. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **LiveAgent** — 4.7/5 (1753 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/102188/169149/liveagent/vs/balto)
2. **Ringover** — 4.7/5 (858 reviews) — Ringover es una solución de comunicación 100% en la nube que integra telefonía, videoconferencia, SMS y mensajería colaborativa.
   - [Ver perfil](https://www.capterra.co.cr/software/169627/ringover)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/169149/169627/balto/vs/ringover)
3. **Readymode** — 4.6/5 (136 reviews) — XenCALL es un software de automatización de centro de atención telefónica con marcado predictivo, distribución de clientes potenciales y un plano en vivo del equipo de ventas.
   - [Ver perfil](https://www.capterra.co.cr/software/136728/readymode)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/136728/169149/readymode/vs/balto)
4. **Convoso** — 4.5/5 (386 reviews) — Convoso está diseñado para ventas salientes. Los clientes que usan Convoso han experimentado un aumento del 300% en las tasas de contacto y del 30% en los ingresos.
   - [Ver perfil](https://www.capterra.co.cr/software/76768/cloud-predictive-dialer)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/76768/169149/cloud-predictive-dialer/vs/balto)
5. **DialedIn CCaaS** — 4.8/5 (314 reviews) — Software para centro de atención telefónica con todas las funciones, flexible y alojado (llamadas entradas y salientes) muy fácil de implementar, gestionar y utilizar en el día a día.
   - [Ver perfil](https://www.capterra.co.cr/software/29589/callcenternow)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/29589/169149/callcenternow/vs/balto)
6. **HoduCC** — 4.6/5 (95 reviews) — Ahorra tiempo, aumenta la productividad e impulsa las ventas con el software de marcador automático. Llamadas entrantes, llamadas salientes, IVR, analíticas y mucho más.
   - [Ver perfil](https://www.capterra.co.cr/software/156136/hoducc)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/156136/169149/hoducc/vs/balto)
7. **Avaya UCaaS** — 4.4/5 (91 reviews) — Avaya IX Contact Center ayuda a crear conexiones naturales, ya sean humanas o digitales, en todos los canales de comunicación.
   - [Ver perfil](https://www.capterra.co.cr/software/1174/crm-central)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/1174/169149/crm-central/vs/balto)
8. **Talkdesk** — 4.5/5 (732 reviews) — Talkdesk es un software de centro de contacto intuitivo basado en la nube con funciones avanzadas, creación de informes completos e integraciones sin problemas.
   - [Ver perfil](https://www.capterra.co.cr/software/132852/talkdesk)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/132852/169149/talkdesk/vs/balto)
9. **Voiso** — 4.7/5 (30 reviews) — Solución de centro de atención telefónica todo en uno diseñada para aprovechar al máximo cada interacción con el cliente
   - [Ver perfil](https://www.capterra.co.cr/software/203121/voiso)
   - [Comparar con Balto](https://www.capterra.co.cr/compare/169149/203121/balto/vs/voiso)
10. **3CX** — 4.4/5 (465 reviews) — 3CX es un sistema PBX IP de estándares abiertos que incluye videoconferencia, chat en vivo y aplicaciones móviles. Adecuado para empresas de cualquier tamaño y sector.
    - [Ver perfil](https://www.capterra.co.cr/software/158704/3cx)
    - [Comparar con Balto](https://www.capterra.co.cr/compare/158704/169149/3cx/vs/balto)
11. **Five9** — 4.2/5 (481 reviews) — Centro de contacto en la nube con IA práctica: entrante, saliente, ACD (distribuidor automático de llamadas, por sus siglas en inglés), IVR, marcador predictivo, chat, grabación de llamadas e integración con CRM.
    - [Ver perfil](https://www.capterra.co.cr/software/132405/five9)
    - [Comparar con Balto](https://www.capterra.co.cr/compare/132405/169149/five9/vs/balto)
12. **CXone Mpower** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
    - [Ver perfil](https://www.capterra.co.cr/software/134775/incontact-call-center-software)
    - [Comparar con Balto](https://www.capterra.co.cr/compare/134775/169149/incontact-call-center-software/vs/balto)
13. **Aircall** — 4.2/5 (458 reviews) — Aircall es el sistema telefónico basado en la nube más intuitivo que existe. Experimenta una configuración fácil, sin hardware, y decenas de integraciones con CRM.
    - [Ver perfil](https://www.capterra.co.cr/software/144486/aircall)
    - [Comparar con Balto](https://www.capterra.co.cr/compare/144486/169149/aircall/vs/balto)
14. **CTM** — 4.6/5 (150 reviews) — CallTrackingMetrics captura la trayectoria completa del cliente en los distintos equipos y realiza un seguimiento de todas las conversaciones en una sola plataforma.
    - [Ver perfil](https://www.capterra.co.cr/software/152004/call-tracking-software)
    - [Comparar con Balto](https://www.capterra.co.cr/compare/152004/169149/call-tracking-software/vs/balto)
15. **ZIWO** — 4.7/5 (108 reviews) — Software de centro de contacto en la nube implementado al instante. Basado en API completo. Complementos de CRM. Conecta agentes reales o virtuales.
    - [Ver perfil](https://www.capterra.co.cr/software/171265/ziwo)
    - [Comparar con Balto](https://www.capterra.co.cr/compare/169149/171265/balto/vs/ziwo)

## Categorías relacionadas

- [Software de coaching comercial](https://www.capterra.co.cr/directory/31333/sales-coaching/software)
- [Software para call center](https://www.capterra.co.cr/directory/30007/call-center/software)
- [Software de contact center](https://www.capterra.co.cr/directory/32035/contact-center/software)
- [Software para el control de calidad de centros de contacto](https://www.capterra.co.cr/directory/33415/contact-center-quality-assurance/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/169149/balto)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/169149/balto)

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