---
description: ¿Qué piensan los usuarios de Desk Manager? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Desk Manager gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Desk Manager - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de help desk](/directory/30008/help-desk/software) > [Desk Manager](/software/173025/help-desk-software) > [Alternativas a Desk Manager](https://www.capterra.co.cr/alternatives/173025/help-desk-software)

# Alternativas a Desk Manager

Canonical: https://www.capterra.co.cr/alternatives/173025/help-desk-software

> Explorar las mejores alternativas a Desk Manager. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear excelentes experiencias para los clientes.
   - [Ver perfil](https://www.capterra.co.cr/software/124981/freshdesk)
   - [Comparar con Desk Manager](https://www.capterra.co.cr/compare/124981/173025/freshdesk/vs/help-desk-software)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk ofrece una de las soluciones de atención al cliente líderes en su sector.
   - [Ver perfil](https://www.capterra.co.cr/software/164283/zendesk)
   - [Comparar con Desk Manager](https://www.capterra.co.cr/compare/164283/173025/zendesk/vs/help-desk-software)
3. **Milvus** — 4.8/5 (298 reviews) — Milvus es un HelpDesk inteligente que optimiza los procesos de gestión, aumenta la productividad de su equipo y proporciona eficiencia a su soporte.
   - [Ver perfil](https://www.capterra.co.cr/software/202528/milvus)
   - [Comparar con Desk Manager](https://www.capterra.co.cr/compare/173025/202528/help-desk-software/vs/milvus)
4. **Freshservice** — 4.6/5 (802 reviews) — (Servicio de asistencia gamificado + administración de activos) - complicaciones = Freshservice. ¡Además, el centro de atención también está preparado para ITIL\!
   - [Ver perfil](https://www.capterra.co.cr/software/132997/freshservice)
   - [Comparar con Desk Manager](https://www.capterra.co.cr/compare/132997/173025/freshservice/vs/help-desk-software)
5. **LiveAgent** — 4.7/5 (1789 reviews) — Comienza gratis con LiveAgent y establece grandes relaciones con los clientes con una herramienta de help desk de alto nivel para empresas de todos los tamaños.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con Desk Manager](https://www.capterra.co.cr/compare/102188/173025/liveagent/vs/help-desk-software)
6. **SysAid** — 4.5/5 (523 reviews) — SysAid ayuda a los departamentos de TI a trabajar de manera más inteligente, no más difícil, con automatización de help desk basada en una década de información de IA. Pruébalo gratis.
   - [Ver perfil](https://www.capterra.co.cr/software/107225/sysaid)
   - [Comparar con Desk Manager](https://www.capterra.co.cr/compare/107225/173025/sysaid/vs/help-desk-software)
7. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.co.cr/software/138769/jira-service-management)
   - [Comparar con Desk Manager](https://www.capterra.co.cr/compare/138769/173025/jira-service-management/vs/help-desk-software)
8. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — Bomgar es el líder en soluciones de acceso seguro que permite la conexión segura y controlada a cualquier dispositivo en cualquier lugar.
   - [Ver perfil](https://www.capterra.co.cr/software/86962/bomgar)
   - [Comparar con Desk Manager](https://www.capterra.co.cr/compare/86962/173025/bomgar/vs/help-desk-software)
9. **ServiceNow** — 4.5/5 (361 reviews) — ServiceNow automatiza las tareas diarias de asistencia y ayuda a supervisar, medir y procesar cualquier unidad de trabajo. Es fácil de usar y de ampliar.
   - [Ver perfil](https://www.capterra.co.cr/software/152871/servicenow)
   - [Comparar con Desk Manager](https://www.capterra.co.cr/compare/152871/173025/servicenow/vs/help-desk-software)
10. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Supervisión y gestión remotas (RMM), automatización de servicios profesionales (PSA) y control remoto: la felicidad del cliente en un solo lugar.
    - [Ver perfil](https://www.capterra.co.cr/software/144309/atera)
    - [Comparar con Desk Manager](https://www.capterra.co.cr/compare/144309/173025/atera/vs/help-desk-software)
11. **Zoho Desk** — 4.5/5 (2216 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
    - [Ver perfil](https://www.capterra.co.cr/software/169505/zoho-desk)
    - [Comparar con Desk Manager](https://www.capterra.co.cr/compare/169505/173025/zoho-desk/vs/help-desk-software)
12. **BOSSDesk** — 4.7/5 (145 reviews) — BOSS Solutions Suite es una galardonada solución de ITSM totalmente integrada y disponible para instalación tanto local como en la nube.
    - [Ver perfil](https://www.capterra.co.cr/software/144825/boss-solutions)
    - [Comparar con Desk Manager](https://www.capterra.co.cr/compare/144825/173025/boss-solutions/vs/help-desk-software)
13. **NinjaOne** — 4.7/5 (298 reviews) — La función de emisión de tickets de Ninja es una solución de help desk de TI flexible, fácil de usar y con automatizaciones robustas que aumenta la eficiencia de los técnicos.
    - [Ver perfil](https://www.capterra.co.cr/software/165889/ninjaone)
    - [Comparar con Desk Manager](https://www.capterra.co.cr/compare/165889/173025/ninjaone/vs/help-desk-software)
14. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Soporte remoto para equipos de TI/MSP: acceso remoto, RMM, help desk y detección de amenazas con IA en una herramienta, móvil incluido.
    - [Ver perfil](https://www.capterra.co.cr/software/177094/supremo-remote-desktop)
    - [Comparar con Desk Manager](https://www.capterra.co.cr/compare/173025/177094/help-desk-software/vs/supremo-remote-desktop)
15. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Permite a los centros de ayuda de TI que maximicen la productividad y ofrezcan experiencias excepcionales a los empleados con ServiceDesk Plus.
    - [Ver perfil](https://www.capterra.co.cr/software/179501/manageengine-service-desk-plus)
    - [Comparar con Desk Manager](https://www.capterra.co.cr/compare/173025/179501/help-desk-software/vs/manageengine-service-desk-plus)

## Categorías relacionadas

- [Software de help desk](https://www.capterra.co.cr/directory/30008/help-desk/software)
- [Software de ITSM](https://www.capterra.co.cr/directory/30676/itsm/software)
- [Software de service desk](https://www.capterra.co.cr/directory/31027/service-desk/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/173025/help-desk-software)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/173025/help-desk-software)

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