---
description: ¿Qué piensan los usuarios de Customerly? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Customerly gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customerly - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de chat en directo](/directory/30797/live-chat/software) > [Customerly](/software/173977/customerly) > [Alternativas a Customerly](https://www.capterra.co.cr/alternatives/173977/customerly)

# Alternativas a Customerly

Canonical: https://www.capterra.co.cr/alternatives/173977/customerly

> Explorar las mejores alternativas a Customerly. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Slack** — 4.7/5 (24216 reviews) — Slack reúne todas tus comunicaciones en un solo lugar. Es mensajería, archivo y búsqueda en tiempo real para equipos modernos.
   - [Ver perfil](https://www.capterra.co.cr/software/135003/slack)
   - [Comparar con Customerly](https://www.capterra.co.cr/compare/135003/173977/slack/vs/customerly)
2. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat permite que los clientes actuales y potenciales se comuniquen con tu empresa a través de tu sitio web y que tú les brindes una experiencia personal en tiempo real.
   - [Ver perfil](https://www.capterra.co.cr/software/62194/livechat)
   - [Comparar con Customerly](https://www.capterra.co.cr/compare/62194/173977/livechat/vs/customerly)
3. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Crea una comunidad de clientes, aumenta la satisfacción del cliente y triunfa.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con Customerly](https://www.capterra.co.cr/compare/102188/173977/liveagent/vs/customerly)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que combina chat en vivo y chatbots para mejorar la asistencia al cliente y generar más ventas.
   - [Ver perfil](https://www.capterra.co.cr/software/144040/tidio-chat)
   - [Comparar con Customerly](https://www.capterra.co.cr/compare/144040/173977/tidio-chat/vs/customerly)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk Chat, anteriormente Zopim, te permite supervisar a los visitantes de tu sitio web y chatear con ellos en tiempo real.
   - [Ver perfil](https://www.capterra.co.cr/software/164283/zendesk)
   - [Comparar con Customerly](https://www.capterra.co.cr/compare/164283/173977/zendesk/vs/customerly)
6. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk es una solución moderna de atención al cliente impulsada por IA con capacidades empresariales sin complejidades empresariales.
   - [Ver perfil](https://www.capterra.co.cr/software/124981/freshdesk)
   - [Comparar con Customerly](https://www.capterra.co.cr/compare/124981/173977/freshdesk/vs/customerly)
7. **Bitrix24** — 4.2/5 (1005 reviews) — Destacado software gratuito de chat en vivo y centro de contacto. Se usa en más de 15 millones de empresas. También viene con CRM y marketing por correo electrónico gratuitos.
   - [Ver perfil](https://www.capterra.co.cr/software/113540/bitrix24)
   - [Comparar con Customerly](https://www.capterra.co.cr/compare/113540/173977/bitrix24/vs/customerly)
8. **Text Request** — 4.6/5 (1193 reviews) — Text Request es un servicio de mensajes de texto empresariales online. Envía y recibe mensajes SMS y MMS con el número actual de la oficina.
   - [Ver perfil](https://www.capterra.co.cr/software/167015/text-request)
   - [Comparar con Customerly](https://www.capterra.co.cr/compare/167015/173977/text-request/vs/customerly)
9. **Freshchat** — 4.2/5 (173 reviews) — Freshchat es un moderno software de mensajería dirigido a equipos de ventas y participación del cliente para hablar con clientes y clientes potenciales en múltiples canales.
   - [Ver perfil](https://www.capterra.co.cr/software/158117/freshchat)
   - [Comparar con Customerly](https://www.capterra.co.cr/compare/158117/173977/freshchat/vs/customerly)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Zoho Desk es un software de servicio al cliente basado en la web y equipado con un widget de chat con IA integrable para tu sitio web y aplicación.
    - [Ver perfil](https://www.capterra.co.cr/software/169505/zoho-desk)
    - [Comparar con Customerly](https://www.capterra.co.cr/compare/169505/173977/zoho-desk/vs/customerly)
11. **Pipedrive** — 4.5/5 (3062 reviews) — El chatbot y el chat en vivo de Pipedrive involucran a los visitantes del sitio web en horario ininterrumpido. Convierte a los visitantes de la web en clientes potenciales cualificados.
    - [Ver perfil](https://www.capterra.co.cr/software/132666/pipedrive)
    - [Comparar con Customerly](https://www.capterra.co.cr/compare/132666/173977/pipedrive/vs/customerly)
12. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Conserva la organización de tu equipo, crea soluciones proactivas para los clientes y ten conocimiento del nivel de satisfacción de los clientes con HubSpot Service Hub.
    - [Ver perfil](https://www.capterra.co.cr/software/182476/hubspot-service-hub)
    - [Comparar con Customerly](https://www.capterra.co.cr/compare/173977/182476/customerly/vs/hubspot-service-hub)
13. **Birdeye** — 4.7/5 (707 reviews) — Responde a los visitantes del sitio web directamente desde tu teléfono móvil. Con BirdEye, haz que los clientes actuales y potenciales te encuentren, te elijan e interactúen contigo.
    - [Ver perfil](https://www.capterra.co.cr/software/152997/birdeye)
    - [Comparar con Customerly](https://www.capterra.co.cr/compare/152997/173977/birdeye/vs/customerly)
14. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Una destacada plataforma de atención al cliente que está diseñada para brindar herramientas innovadoras y datos unificados a los empleados de servicio.
    - [Ver perfil](https://www.capterra.co.cr/software/136189/salesforce)
    - [Comparar con Customerly](https://www.capterra.co.cr/compare/136189/173977/salesforce/vs/customerly)
15. **TeamSupport** — 4.5/5 (850 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
    - [Ver perfil](https://www.capterra.co.cr/software/87908/teamsupport)
    - [Comparar con Customerly](https://www.capterra.co.cr/compare/87908/173977/teamsupport/vs/customerly)

## Categorías relacionadas

- [Software de chat en directo](https://www.capterra.co.cr/directory/30797/live-chat/software)
- [Software para chatbots](https://www.capterra.co.cr/directory/32448/chatbot/software)
- [Software para encuestas](https://www.capterra.co.cr/directory/30092/survey/software)
- [Herramientas de email marketing](https://www.capterra.co.cr/directory/30013/email-marketing/software)
- [AI Agents for Customer Support](https://www.capterra.co.cr/directory/34696/ai-agents-for-customer-support/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/173977/customerly)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/173977/customerly)

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