---
description: ¿Qué piensan los usuarios de Astrea Case Merge? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Astrea Case Merge gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Astrea Case Merge - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de servicio al cliente](/directory/22/customer-service/software) > [Astrea Case Merge](/software/187021/astrea-case-merge) > [Alternativas a Astrea Case Merge](https://www.capterra.co.cr/alternatives/187021/astrea-case-merge)

# Alternativas a Astrea Case Merge

Canonical: https://www.capterra.co.cr/alternatives/187021/astrea-case-merge

> Explorar las mejores alternativas a Astrea Case Merge. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Slack** — 4.7/5 (24216 reviews) — Una sede de atención al cliente digital. Ofrece experiencias de cliente destacadas con Slack.
   - [Ver perfil](https://www.capterra.co.cr/software/135003/slack)
   - [Comparar con Astrea Case Merge](https://www.capterra.co.cr/compare/135003/187021/slack/vs/astrea-case-merge)
2. **Freshservice** — 4.6/5 (802 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
   - [Ver perfil](https://www.capterra.co.cr/software/132997/freshservice)
   - [Comparar con Astrea Case Merge](https://www.capterra.co.cr/compare/132997/187021/freshservice/vs/astrea-case-merge)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 50 000 empresas en todo el mundo a crear excelentes experiencias para los clientes.
   - [Ver perfil](https://www.capterra.co.cr/software/124981/freshdesk)
   - [Comparar con Astrea Case Merge](https://www.capterra.co.cr/compare/124981/187021/freshdesk/vs/astrea-case-merge)
4. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Una buena atención al cliente comienza con un mejor software de atención al cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con Astrea Case Merge](https://www.capterra.co.cr/compare/102188/187021/liveagent/vs/astrea-case-merge)
5. **Birdeye** — 4.7/5 (707 reviews) — BirdEye ayuda a las empresas a recopilar comentarios de los clientes y a aprovecharlos para el crecimiento en un panel de control todo en uno y fácil de usar.
   - [Ver perfil](https://www.capterra.co.cr/software/152997/birdeye)
   - [Comparar con Astrea Case Merge](https://www.capterra.co.cr/compare/152997/187021/birdeye/vs/astrea-case-merge)
6. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.co.cr/software/138769/jira-service-management)
   - [Comparar con Astrea Case Merge](https://www.capterra.co.cr/compare/138769/187021/jira-service-management/vs/astrea-case-merge)
7. **Wix** — 4.4/5 (10792 reviews) — Crea, gestiona y expande tu presencia online para tu negocio, blog, tienda online y mucho más con la intuitiva plataforma de creación de páginas web de Wix.
   - [Ver perfil](https://www.capterra.co.cr/software/169007/wix)
   - [Comparar con Astrea Case Merge](https://www.capterra.co.cr/compare/169007/187021/wix/vs/astrea-case-merge)
8. **EngageBay CRM** — 4.6/5 (912 reviews) — EngageBay es un software de marketing todo en uno sencillo y asequible para adquirir, atraer, consolidar y cerrar clientes potenciales.
   - [Ver perfil](https://www.capterra.co.cr/software/178819/engagebay-marketing)
   - [Comparar con Astrea Case Merge](https://www.capterra.co.cr/compare/178819/187021/engagebay-marketing/vs/astrea-case-merge)
9. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk es un sistema de tickets online diseñado para simplificar el trabajo de los equipos. Presta una excelente asistencia al cliente. Sin esfuerzo.
   - [Ver perfil](https://www.capterra.co.cr/software/185973/helpdesk)
   - [Comparar con Astrea Case Merge](https://www.capterra.co.cr/compare/185973/187021/helpdesk/vs/astrea-case-merge)
10. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat te permite tener conversaciones en tiempo real con los clientes mientras están en tu sitio web.
    - [Ver perfil](https://www.capterra.co.cr/software/62194/livechat)
    - [Comparar con Astrea Case Merge](https://www.capterra.co.cr/compare/62194/187021/livechat/vs/astrea-case-merge)
11. **SysAid** — 4.5/5 (523 reviews) — Administra fácilmente todas las actividades de tu mesa de ayuda con una solución informática de eficacia comprobada. Encontrarás todos los elementos esenciales que necesita en un solo panel.
    - [Ver perfil](https://www.capterra.co.cr/software/107225/sysaid)
    - [Comparar con Astrea Case Merge](https://www.capterra.co.cr/compare/107225/187021/sysaid/vs/astrea-case-merge)
12. **Aircall** — 4.2/5 (466 reviews) — Aircall es el sistema telefónico basado en la nube más intuitivo que existe. Experimenta una configuración fácil, sin hardware, y decenas de integraciones con CRM.
    - [Ver perfil](https://www.capterra.co.cr/software/144486/aircall)
    - [Comparar con Astrea Case Merge](https://www.capterra.co.cr/compare/144486/187021/aircall/vs/astrea-case-merge)
13. **ScreenConnect** — 4.7/5 (1903 reviews) — ConnectWise Control brinda la capacidad de ver y controlar dispositivos desde cualquier lugar donde haya una conexión a internet.
    - [Ver perfil](https://www.capterra.co.cr/software/147830/ScreenConnect)
    - [Comparar con Astrea Case Merge](https://www.capterra.co.cr/compare/147830/187021/ScreenConnect/vs/astrea-case-merge)
14. **Lucky Orange** — 4.7/5 (268 reviews) — Observa cómo utilizan realmente tu sitio los visitantes mediante mapas térmicos dinámicos, grabaciones de visitantes, analíticas de formularios, chat en directo, sondeos y más.
    - [Ver perfil](https://www.capterra.co.cr/software/150695/lucky-orange)
    - [Comparar con Astrea Case Merge](https://www.capterra.co.cr/compare/150695/187021/lucky-orange/vs/astrea-case-merge)
15. **Freshchat** — 4.2/5 (173 reviews) — Freshchat es un moderno software de mensajería dirigido a equipos de ventas y participación del cliente para hablar con clientes y clientes potenciales en múltiples canales.
    - [Ver perfil](https://www.capterra.co.cr/software/158117/freshchat)
    - [Comparar con Astrea Case Merge](https://www.capterra.co.cr/compare/158117/187021/freshchat/vs/astrea-case-merge)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.capterra.co.cr/directory/22/customer-service/software)
- [Herramientas de calidad de datos](https://www.capterra.co.cr/directory/31126/data-quality/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/187021/astrea-case-merge)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/187021/astrea-case-merge)

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