---
description: ¿Qué piensan los usuarios de CommBox? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de CommBox gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CommBox - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [CommBox](/software/194615/commbox-platform) > [Alternativas a CommBox](https://www.capterra.co.cr/alternatives/194615/commbox-platform)

# Alternativas a CommBox

Canonical: https://www.capterra.co.cr/alternatives/194615/commbox-platform

> Explorar las mejores alternativas a CommBox. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent ayuda a las empresas a prosperar en el servicio de atención al cliente. Crea una comunidad de clientes, aumenta la satisfacción del cliente y triunfa.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con CommBox](https://www.capterra.co.cr/compare/102188/194615/liveagent/vs/commbox-platform)
2. **Gladly** — 4.8/5 (140 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/156723/gladly)
   - [Comparar con CommBox](https://www.capterra.co.cr/compare/156723/194615/gladly/vs/commbox-platform)
3. **inconnect** — 4.0/5 (20 reviews) — Desde hace 20 años ayudamos a las empresas a gestionar la relación con sus clientes por cualquier canal, transformando cada interacción en una oportunidad de negocio.
   - [Ver perfil](https://www.capterra.co.cr/software/164772/omnichannel)
   - [Comparar con CommBox](https://www.capterra.co.cr/compare/164772/194615/omnichannel/vs/commbox-platform)
4. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX simplifica las relaciones con los clientes. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/21409/genesys-cloud)
   - [Comparar con CommBox](https://www.capterra.co.cr/compare/21409/194615/genesys-cloud/vs/commbox-platform)
5. **Sprinklr** — 4.2/5 (94 reviews) — Sprinklr es una plataforma de software empresarial creada para gestionar las experiencias de los clientes a escala.
   - [Ver perfil](https://www.capterra.co.cr/software/131274/sprinklr-platform)
   - [Comparar con CommBox](https://www.capterra.co.cr/compare/131274/194615/sprinklr-platform/vs/commbox-platform)
6. **Kustomer** — 4.7/5 (80 reviews) — Kustomer es una plataforma de gestión de clientes omnicanal centrada en brindar experiencias increíbles, no en resolver tickets.
   - [Ver perfil](https://www.capterra.co.cr/software/158128/kustomer)
   - [Comparar con CommBox](https://www.capterra.co.cr/compare/158128/194615/kustomer/vs/commbox-platform)
7. **Sagicc** — 4.4/5 (19 reviews) — Sagicc es la plataforma CX omnicanal que ayuda a las empresas con el desafío de brindar un excelente servicio a una gran cantidad de clientes.
   - [Ver perfil](https://www.capterra.co.cr/software/217309/sagicc)
   - [Comparar con CommBox](https://www.capterra.co.cr/compare/194615/217309/commbox-platform/vs/sagicc)
8. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk Talk es un software de centro de atención telefónica integrado en el sistema de tickets de Zendesk.
   - [Ver perfil](https://www.capterra.co.cr/software/164283/zendesk)
   - [Comparar con CommBox](https://www.capterra.co.cr/compare/164283/194615/zendesk/vs/commbox-platform)
9. **Quiq** — 4.5/5 (37 reviews) — Quiq conecta a empresas y clientes a través de la mensajería (SMS, FB Messenger, WeChat y Kik), lo que permite que exista una interacción más eficiente con el cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/166780/quiq-messaging)
   - [Comparar con CommBox](https://www.capterra.co.cr/compare/166780/194615/quiq-messaging/vs/commbox-platform)
10. **HiperMe\!** — 4.8/5 (10 reviews) — HiperMe proporciona una experiencia omnicanal excepcional para tus clientes, lo que les permite interactuar contigo a través de su canal preferido.
    - [Ver perfil](https://www.capterra.co.cr/software/1050688/hiperme)
    - [Comparar con CommBox](https://www.capterra.co.cr/compare/194615/1050688/commbox-platform/vs/hiperme)
11. **UJET** — 4.6/5 (140 reviews) — UJET es una moderna empresa de software de centro de contacto en la nube con innovación excelente en asistencia al cliente en la web, por teléfono y en aplicaciones y móviles.
    - [Ver perfil](https://www.capterra.co.cr/software/164070/ujet)
    - [Comparar con CommBox](https://www.capterra.co.cr/compare/164070/194615/ujet/vs/commbox-platform)
12. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 es un software CRM y centro de atención telefónica destacado a nivel mundial. Más de 15 millones de empresas usan esta plataforma todos los días.
    - [Ver perfil](https://www.capterra.co.cr/software/113540/bitrix24)
    - [Comparar con CommBox](https://www.capterra.co.cr/compare/113540/194615/bitrix24/vs/commbox-platform)
13. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
    - [Ver perfil](https://www.capterra.co.cr/software/144040/tidio-chat)
    - [Comparar con CommBox](https://www.capterra.co.cr/compare/144040/194615/tidio-chat/vs/commbox-platform)
14. **Zoho Desk** — 4.5/5 (2216 reviews) — Conecta tu número de atención al cliente con Zoho Desk, haz/recibe llamadas en la aplicación y automatiza las operaciones telefónicas.
    - [Ver perfil](https://www.capterra.co.cr/software/169505/zoho-desk)
    - [Comparar con CommBox](https://www.capterra.co.cr/compare/169505/194615/zoho-desk/vs/commbox-platform)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Service Cloud 360, una destacada plataforma de atención al cliente, permite a las empresas impulsar una participación fluida en todo el recorrido del cliente.
    - [Ver perfil](https://www.capterra.co.cr/software/136189/salesforce)
    - [Comparar con CommBox](https://www.capterra.co.cr/compare/136189/194615/salesforce/vs/commbox-platform)

## Categorías relacionadas

- [Software para call center](https://www.capterra.co.cr/directory/30007/call-center/software)
- [Software de help desk](https://www.capterra.co.cr/directory/30008/help-desk/software)
- [Software de chat en directo](https://www.capterra.co.cr/directory/30797/live-chat/software)
- [Software de contact center](https://www.capterra.co.cr/directory/32035/contact-center/software)
- [Software de gestión de comunicaciones con los clientes](https://www.capterra.co.cr/directory/31002/customer-communications-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/194615/commbox-platform)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/194615/commbox-platform)

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