---
description: ¿Qué piensan los usuarios de Request Tracker? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Request Tracker gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Request Tracker - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Herramientas de gestión de tareas](/directory/10030/task-management/software) > [Request Tracker](/software/210595/request-tracker) > [Alternativas a Request Tracker](https://www.capterra.co.cr/alternatives/210595/request-tracker)

# Alternativas a Request Tracker

Canonical: https://www.capterra.co.cr/alternatives/210595/request-tracker

> Explorar las mejores alternativas a Request Tracker. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **Jira** — 4.4/5 (15367 reviews) — JIRA es una herramienta completa de gestión de tareas para equipos que planifican y generan productos excelentes.
   - [Ver perfil](https://www.capterra.co.cr/software/19319/jira)
   - [Comparar con Request Tracker](https://www.capterra.co.cr/compare/19319/210595/jira/vs/request-tracker)
2. **GitHub** — 4.8/5 (6170 reviews) — Software que permite a los equipos de desarrollo colaborar, y revisar y administrar el código. Funciona con Windows, Mac y dispositivos móviles.
   - [Ver perfil](https://www.capterra.co.cr/software/129067/github)
   - [Comparar con Request Tracker](https://www.capterra.co.cr/compare/129067/210595/github/vs/request-tracker)
3. **JIRA Service Management** — 4.5/5 (770 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.co.cr/software/138769/jira-service-management)
   - [Comparar con Request Tracker](https://www.capterra.co.cr/compare/138769/210595/jira-service-management/vs/request-tracker)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.co.cr/software/164283/zendesk)
   - [Comparar con Request Tracker](https://www.capterra.co.cr/compare/164283/210595/zendesk/vs/request-tracker)
5. **Milvus** — 4.8/5 (298 reviews) — Milvus es un HelpDesk inteligente que optimiza los procesos de gestión, aumenta la productividad de su equipo y proporciona eficiencia a su soporte.
   - [Ver perfil](https://www.capterra.co.cr/software/202528/milvus)
   - [Comparar con Request Tracker](https://www.capterra.co.cr/compare/202528/210595/milvus/vs/request-tracker)
6. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.co.cr/software/124981/freshdesk)
   - [Comparar con Request Tracker](https://www.capterra.co.cr/compare/124981/210595/freshdesk/vs/request-tracker)
7. **LiveAgent** — 4.7/5 (1781 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con Request Tracker](https://www.capterra.co.cr/compare/102188/210595/liveagent/vs/request-tracker)
8. **BOSSDesk** — 4.7/5 (140 reviews) — BOSS Solutions Suite es una galardonada solución de ITSM totalmente integrada y disponible para instalación tanto local como en la nube.
   - [Ver perfil](https://www.capterra.co.cr/software/144825/boss-solutions)
   - [Comparar con Request Tracker](https://www.capterra.co.cr/compare/144825/210595/boss-solutions/vs/request-tracker)
9. **SysAid** — 4.5/5 (519 reviews) — Administra fácilmente todas las actividades de tu mesa de ayuda con una solución informática de eficacia comprobada. Encontrarás todos los elementos esenciales que necesita en un solo panel.
   - [Ver perfil](https://www.capterra.co.cr/software/107225/sysaid)
   - [Comparar con Request Tracker](https://www.capterra.co.cr/compare/107225/210595/sysaid/vs/request-tracker)
10. **Freshservice** — 4.5/5 (714 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
    - [Ver perfil](https://www.capterra.co.cr/software/132997/freshservice)
    - [Comparar con Request Tracker](https://www.capterra.co.cr/compare/132997/210595/freshservice/vs/request-tracker)
11. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — El software de mesa de ayuda de asistencia y la herramienta de gestión de activos incluyen base de conocimiento, gestión de SLA, seguimiento de billetes y gestión de inventarios.
    - [Ver perfil](https://www.capterra.co.cr/software/179501/manageengine-service-desk-plus)
    - [Comparar con Request Tracker](https://www.capterra.co.cr/compare/179501/210595/manageengine-service-desk-plus/vs/request-tracker)
12. **OTRS** — 4.4/5 (96 reviews) — Suite de gestión de servicios totalmente gestionada que incluye tickets, automatización del flujo de trabajo y notificación para ITSM, atención al cliente y seguridad.
    - [Ver perfil](https://www.capterra.co.cr/software/127284/otrs)
    - [Comparar con Request Tracker](https://www.capterra.co.cr/compare/127284/210595/otrs/vs/request-tracker)
13. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak te ayuda a gestionar los tickets y las solicitudes desde el inicio hasta la resolución. Flexible, personalizable y fácil de usar. En la nube o in situ.
    - [Ver perfil](https://www.capterra.co.cr/software/16499/issuetrak)
    - [Comparar con Request Tracker](https://www.capterra.co.cr/compare/16499/210595/issuetrak/vs/request-tracker)
14. **Alloy Navigator** — 4.5/5 (64 reviews) — Alloy Navigator es una solución del mundo real diseñada para clientes del mundo real, construida por personas de TI del mundo real como tú.
    - [Ver perfil](https://www.capterra.co.cr/software/108129/alloy-navigator)
    - [Comparar con Request Tracker](https://www.capterra.co.cr/compare/108129/210595/alloy-navigator/vs/request-tracker)
15. **ServiceTonic** — 4.7/5 (6 reviews) — Software de help desk y gestión de servicios. potente, flexible y fácil de usar. Para ITSM, Customer Service y cualquier otro servicio (ESM). Altamente configurable sin programar.
    - [Ver perfil](https://www.capterra.co.cr/software/112516/servicetonic)
    - [Comparar con Request Tracker](https://www.capterra.co.cr/compare/112516/210595/servicetonic/vs/request-tracker)

## Categorías relacionadas

- [Herramientas de gestión de tareas](https://www.capterra.co.cr/directory/10030/task-management/software)
- [Herramientas de seguimiento de problemas](https://www.capterra.co.cr/directory/30675/issue-tracking/software)
- [Software para servicios informáticos](https://www.capterra.co.cr/directory/30672/it-service/software)
- [Software de ITSM](https://www.capterra.co.cr/directory/30676/itsm/software)
- [Software de service desk](https://www.capterra.co.cr/directory/31027/service-desk/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/210595/request-tracker)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/210595/request-tracker)

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