---
description: ¿Qué piensan los usuarios de Mobile Service Cloud? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Mobile Service Cloud gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mobile Service Cloud - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de servicio al cliente](/directory/22/customer-service/software) > [Mobile Service Cloud](/software/218944/mobile-service-cloud) > [Alternativas a Mobile Service Cloud](https://www.capterra.co.cr/alternatives/218944/mobile-service-cloud)

# Alternativas a Mobile Service Cloud

Canonical: https://www.capterra.co.cr/alternatives/218944/mobile-service-cloud

> Explorar las mejores alternativas a Mobile Service Cloud. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **LiveAgent** — 4.7/5 (1781 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con Mobile Service Cloud](https://www.capterra.co.cr/compare/102188/218944/liveagent/vs/mobile-service-cloud)
2. **Kustomer** — 4.6/5 (79 reviews) — Kustomer es una plataforma de gestión de clientes omnicanal centrada en brindar experiencias increíbles, no en resolver tickets.
   - [Ver perfil](https://www.capterra.co.cr/software/158128/kustomer)
   - [Comparar con Mobile Service Cloud](https://www.capterra.co.cr/compare/158128/218944/kustomer/vs/mobile-service-cloud)
3. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/156723/gladly)
   - [Comparar con Mobile Service Cloud](https://www.capterra.co.cr/compare/156723/218944/gladly/vs/mobile-service-cloud)
4. **inconnect** — 3.9/5 (19 reviews) — Desde hace 20 años ayudamos a las empresas a gestionar la relación con sus clientes por cualquier canal, transformando cada interacción en una oportunidad de negocio.
   - [Ver perfil](https://www.capterra.co.cr/software/164772/omnichannel)
   - [Comparar con Mobile Service Cloud](https://www.capterra.co.cr/compare/164772/218944/omnichannel/vs/mobile-service-cloud)
5. **Sagicc** — 4.4/5 (19 reviews) — Sagicc es la plataforma CX omnicanal que ayuda a las empresas con el desafío de brindar un excelente servicio a una gran cantidad de clientes.
   - [Ver perfil](https://www.capterra.co.cr/software/217309/sagicc)
   - [Comparar con Mobile Service Cloud](https://www.capterra.co.cr/compare/217309/218944/sagicc/vs/mobile-service-cloud)
6. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.co.cr/software/164283/zendesk)
   - [Comparar con Mobile Service Cloud](https://www.capterra.co.cr/compare/164283/218944/zendesk/vs/mobile-service-cloud)
7. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 es una de las principales soluciones gratuitas de seguimiento de tiempo y gastos: tareas, proyectos, CRM, presupuestos y facturación. Todo ello en la nube, móvil y de código abierto.
   - [Ver perfil](https://www.capterra.co.cr/software/113540/bitrix24)
   - [Comparar con Mobile Service Cloud](https://www.capterra.co.cr/compare/113540/218944/bitrix24/vs/mobile-service-cloud)
8. **Zoho Desk** — 4.5/5 (2212 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.co.cr/software/169505/zoho-desk)
   - [Comparar con Mobile Service Cloud](https://www.capterra.co.cr/compare/169505/218944/zoho-desk/vs/mobile-service-cloud)
9. **Genesys Cloud CX** — 4.3/5 (262 reviews) — PureCloud hace que la relación con los clientes sea simple. Conecta el teléfono, el correo electrónico y el chat a través de una herramienta para mejorar la participación del cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/21409/genesys-cloud)
   - [Comparar con Mobile Service Cloud](https://www.capterra.co.cr/compare/21409/218944/genesys-cloud/vs/mobile-service-cloud)
10. **NiCE CXone** — 4.2/5 (581 reviews) — Software de centro de contacto en la nube que ofrece realidad virtual, enrutamiento basado en habilidades, inteligencia artificial, combinación de llamadas y analíticas.
    - [Ver perfil](https://www.capterra.co.cr/software/134775/incontact-call-center-software)
    - [Comparar con Mobile Service Cloud](https://www.capterra.co.cr/compare/134775/218944/incontact-call-center-software/vs/mobile-service-cloud)
11. **UJET** — 4.6/5 (140 reviews) — UJET es una moderna empresa de software de centro de contacto en la nube con innovación excelente en asistencia al cliente en la web, por teléfono y en aplicaciones y móviles.
    - [Ver perfil](https://www.capterra.co.cr/software/164070/ujet)
    - [Comparar con Mobile Service Cloud](https://www.capterra.co.cr/compare/164070/218944/ujet/vs/mobile-service-cloud)
12. **Gnatta** — 4.7/5 (3 reviews) — Solución basada en la web para una mejor experiencia del cliente. Las características incluyen análisis y optimización de datos.
    - [Ver perfil](https://www.capterra.co.cr/software/144153/gnatta)
    - [Comparar con Mobile Service Cloud](https://www.capterra.co.cr/compare/144153/218944/gnatta/vs/mobile-service-cloud)
13. **Akio.CX** (0 reviews) — Akio es una plataforma conversacional de clientes multicanal combinada con un sistema completo de escucha y analíticas.
    - [Ver perfil](https://www.capterra.co.cr/software/158998/akio)
    - [Comparar con Mobile Service Cloud](https://www.capterra.co.cr/compare/158998/218944/akio/vs/mobile-service-cloud)
14. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
    - [Ver perfil](https://www.capterra.co.cr/software/124981/freshdesk)
    - [Comparar con Mobile Service Cloud](https://www.capterra.co.cr/compare/124981/218944/freshdesk/vs/mobile-service-cloud)
15. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Ahorra tiempo y reduce costes con innovaciones que reinventan las relaciones con tus clientes.
    - [Ver perfil](https://www.capterra.co.cr/software/136189/salesforce)
    - [Comparar con Mobile Service Cloud](https://www.capterra.co.cr/compare/136189/218944/salesforce/vs/mobile-service-cloud)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.capterra.co.cr/directory/22/customer-service/software)
- [Software de gestión de experiencia del cliente](https://www.capterra.co.cr/directory/30671/customer-experience/software)
- [Software de contact center](https://www.capterra.co.cr/directory/32035/contact-center/software)
- [Software de soporte al cliente](https://www.capterra.co.cr/directory/32315/customer-support/software)
- [Software de gestión de comunicaciones con los clientes](https://www.capterra.co.cr/directory/31002/customer-communications-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/218944/mobile-service-cloud)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/218944/mobile-service-cloud)

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