---
description: ¿Qué piensan los usuarios de ServicePRO? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ServicePRO gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServicePRO - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de productividad](/directory/30968/productivity/software) > [ServicePRO](/software/31608/servicepro) > [Alternativas a ServicePRO](https://www.capterra.co.cr/alternatives/31608/servicepro)

# Alternativas a ServicePRO

Canonical: https://www.capterra.co.cr/alternatives/31608/servicepro

> Explorar las mejores alternativas a ServicePRO. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **JIRA Service Management** — 4.5/5 (772 reviews) — JIRA Service Desk está calificado como el software de ITSM más popular y asequible.
   - [Ver perfil](https://www.capterra.co.cr/software/138769/jira-service-management)
   - [Comparar con ServicePRO](https://www.capterra.co.cr/compare/31608/138769/servicepro/vs/jira-service-management)
2. **BOSSDesk** — 4.7/5 (145 reviews) — BOSS Solutions Suite es una galardonada solución de ITSM totalmente integrada y disponible para instalación tanto local como en la nube.
   - [Ver perfil](https://www.capterra.co.cr/software/144825/boss-solutions)
   - [Comparar con ServicePRO](https://www.capterra.co.cr/compare/31608/144825/servicepro/vs/boss-solutions)
3. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.co.cr/software/164283/zendesk)
   - [Comparar con ServicePRO](https://www.capterra.co.cr/compare/31608/164283/servicepro/vs/zendesk)
4. **Hiver** — 4.7/5 (148 reviews) — Hiver te ayuda a administrar la asistencia al cliente y las ventas directamente desde tu cuenta de Gmail. Permite que los equipos colaboren sin esfuerzo en bandejas de entrada compartidas.
   - [Ver perfil](https://www.capterra.co.cr/software/142975/hiver)
   - [Comparar con ServicePRO](https://www.capterra.co.cr/compare/31608/142975/servicepro/vs/hiver)
5. **TOPdesk** — 4.4/5 (111 reviews) — Software de gestión de servicios con panel de KPI y alineado con ITIL que ayuda a supervisar la carga de trabajo de cada empleado y asignar tareas de manera eficiente.
   - [Ver perfil](https://www.capterra.co.cr/software/127562/topdesk)
   - [Comparar con ServicePRO](https://www.capterra.co.cr/compare/31608/127562/servicepro/vs/topdesk)
6. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak te ayuda a gestionar los tickets y las solicitudes desde el inicio hasta la resolución. Flexible, personalizable y fácil de usar. En la nube o in situ.
   - [Ver perfil](https://www.capterra.co.cr/software/16499/issuetrak)
   - [Comparar con ServicePRO](https://www.capterra.co.cr/compare/16499/31608/issuetrak/vs/servicepro)
7. **ServiceTonic** — 4.6/5 (8 reviews) — Software de help desk y gestión de servicios. potente, flexible y fácil de usar. Para ITSM, Customer Service y cualquier otro servicio (ESM). Altamente configurable sin programar.
   - [Ver perfil](https://www.capterra.co.cr/software/112516/servicetonic)
   - [Comparar con ServicePRO](https://www.capterra.co.cr/compare/31608/112516/servicepro/vs/servicetonic)
8. **EcholoN** — 4.7/5 (35 reviews) — EcholoN, un conjunto de software de gestión de servicios, representa una solución integral para servicio, asistencia y atención al cliente.
   - [Ver perfil](https://www.capterra.co.cr/software/189744/echolon)
   - [Comparar con ServicePRO](https://www.capterra.co.cr/compare/31608/189744/servicepro/vs/echolon)
9. **Vivantio** — 4.3/5 (178 reviews) — Enterprise Service Management for mid-market organizations ready to move beyond basic help desk software.
   - [Ver perfil](https://www.capterra.co.cr/software/132880/vivantio)
   - [Comparar con ServicePRO](https://www.capterra.co.cr/compare/31608/132880/servicepro/vs/vivantio)
10. **Freshservice** — 4.6/5 (791 reviews) — Centro de atención ITSM (administración de servicios de TI, por sus siglas en inglés) online con gestión de incidentes, problemas, cambios, versiones y activos. Cuenta con potentes funciones de ticketing y automatización.
    - [Ver perfil](https://www.capterra.co.cr/software/132997/freshservice)
    - [Comparar con ServicePRO](https://www.capterra.co.cr/compare/31608/132997/servicepro/vs/freshservice)
11. **SysAid** — 4.5/5 (522 reviews) — Administra fácilmente todas las actividades de tu mesa de ayuda con una solución informática de eficacia comprobada. Encontrarás todos los elementos esenciales que necesita en un solo panel.
    - [Ver perfil](https://www.capterra.co.cr/software/107225/sysaid)
    - [Comparar con ServicePRO](https://www.capterra.co.cr/compare/31608/107225/servicepro/vs/sysaid)
12. **InvGate Service Management** — 4.6/5 (108 reviews) — Software intuitivo para gestión de servicio. Fomenta la colaboración de los usuarios con automatizaciones e integraciones clave.
    - [Ver perfil](https://www.capterra.co.cr/software/133392/service-desk)
    - [Comparar con ServicePRO](https://www.capterra.co.cr/compare/31608/133392/servicepro/vs/service-desk)
13. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — El software de mesa de ayuda de asistencia y la herramienta de gestión de activos incluyen base de conocimiento, gestión de SLA, seguimiento de billetes y gestión de inventarios.
    - [Ver perfil](https://www.capterra.co.cr/software/179501/manageengine-service-desk-plus)
    - [Comparar con ServicePRO](https://www.capterra.co.cr/compare/31608/179501/servicepro/vs/manageengine-service-desk-plus)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Samanage en la solución ITSM que comprende lo que se necesita para administrar con éxito los activos de TI y no TI en toda tu organización.
    - [Ver perfil](https://www.capterra.co.cr/software/129478/solarwinds-service-desk)
    - [Comparar con ServicePRO](https://www.capterra.co.cr/compare/31608/129478/servicepro/vs/solarwinds-service-desk)
15. **OTRS** — 4.4/5 (96 reviews) — Suite de gestión de servicios totalmente gestionada que incluye tickets, automatización del flujo de trabajo y notificación para ITSM, atención al cliente y seguridad.
    - [Ver perfil](https://www.capterra.co.cr/software/127284/otrs)
    - [Comparar con ServicePRO](https://www.capterra.co.cr/compare/31608/127284/servicepro/vs/otrs)

## Categorías relacionadas

- [Software de productividad](https://www.capterra.co.cr/directory/30968/productivity/software)
- [Software para servicios informáticos](https://www.capterra.co.cr/directory/30672/it-service/software)
- [Software de service desk](https://www.capterra.co.cr/directory/31027/service-desk/software)
- [Herramientas de seguimiento de problemas](https://www.capterra.co.cr/directory/30675/issue-tracking/software)
- [Software de gestión del conocimiento](https://www.capterra.co.cr/directory/30094/knowledge-management/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/31608/servicepro)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/31608/servicepro)

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