---
description: ¿Qué piensan los usuarios de Kayako? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Kayako gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kayako - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Software de help desk](/directory/30008/help-desk/software) > [Kayako](/software/80775/kayako) > [Alternativas a Kayako](https://www.capterra.co.cr/alternatives/80775/kayako)

# Alternativas a Kayako

Canonical: https://www.capterra.co.cr/alternatives/80775/kayako

> Explorar las mejores alternativas a Kayako. Compara las características, las valoraciones y las opiniones para encontrar el software que mejor se adapta a tus necesidades.

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## Las mejores alternativas

1. **LiveAgent** — 4.7/5 (1781 reviews) — Una buena atención al cliente comienza con un mejor software para el centro de ayuda. Gana más clientes al brindar una excelente atención al cliente con LiveAgent.
   - [Ver perfil](https://www.capterra.co.cr/software/102188/liveagent)
   - [Comparar con Kayako](https://www.capterra.co.cr/compare/80775/102188/kayako/vs/liveagent)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk permite a las empresas brindar asistencia, escalar con autoservicio y diferenciarse con un compromiso proactivo.
   - [Ver perfil](https://www.capterra.co.cr/software/164283/zendesk)
   - [Comparar con Kayako](https://www.capterra.co.cr/compare/80775/164283/kayako/vs/zendesk)
3. **Tidio** — 4.7/5 (590 reviews) — Tidio es una plataforma de atención al cliente que te permite proporcionar una excelente asistencia al cliente y generar ventas con chatbots y chat en vivo.
   - [Ver perfil](https://www.capterra.co.cr/software/144040/tidio-chat)
   - [Comparar con Kayako](https://www.capterra.co.cr/compare/80775/144040/kayako/vs/tidio-chat)
4. **Intercom** — 4.5/5 (1133 reviews) — La primera plataforma mundial de mensajería de clientes para el crecimiento empresarial.
   - [Ver perfil](https://www.capterra.co.cr/software/134347/intercom)
   - [Comparar con Kayako](https://www.capterra.co.cr/compare/80775/134347/kayako/vs/intercom)
5. **Zoho Desk** — 4.5/5 (2212 reviews) — Pon la atención al cliente en el corazón de tu empresa. Haz que los clientes estén más satisfechos, los agentes más capacitados y tu negocio más saludable.
   - [Ver perfil](https://www.capterra.co.cr/software/169505/zoho-desk)
   - [Comparar con Kayako](https://www.capterra.co.cr/compare/80775/169505/kayako/vs/zoho-desk)
6. **Wati** — 4.6/5 (203 reviews) — Herramienta de gestión de WhatsApp para empresas con un generador de chatbot sin código
   - [Ver perfil](https://www.capterra.co.cr/software/204314/wati)
   - [Comparar con Kayako](https://www.capterra.co.cr/compare/80775/204314/kayako/vs/wati)
7. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk es un software de servicio al cliente fácil de usar que ayuda a más de 60 000 empresas en todo el mundo a crear muy buenas experiencias para los clientes.
   - [Ver perfil](https://www.capterra.co.cr/software/124981/freshdesk)
   - [Comparar con Kayako](https://www.capterra.co.cr/compare/80775/124981/kayako/vs/freshdesk)
8. **Yonyx** — 4.7/5 (258 reviews) — Guías interactivas basadas en árboles de decisión que se conectan a la mayoría de los sistemas CRM. Sigue los procesos de negocio de manera interactiva.
   - [Ver perfil](https://www.capterra.co.cr/software/130406/agi-self-service)
   - [Comparar con Kayako](https://www.capterra.co.cr/compare/80775/130406/kayako/vs/agi-self-service)
9. **TeamSupport** — 4.5/5 (848 reviews) — Software de centro de ayuda creado para la asistencia al cliente de empresa a empresa. Reduce costos y mejora la satisfacción del cliente al mismo tiempo.
   - [Ver perfil](https://www.capterra.co.cr/software/87908/teamsupport)
   - [Comparar con Kayako](https://www.capterra.co.cr/compare/80775/87908/kayako/vs/teamsupport)
10. **Hiver** — 4.7/5 (147 reviews) — Hiver te ayuda a administrar la asistencia al cliente y las ventas directamente desde tu cuenta de Gmail. Permite que los equipos colaboren sin esfuerzo en bandejas de entrada compartidas.
    - [Ver perfil](https://www.capterra.co.cr/software/142975/hiver)
    - [Comparar con Kayako](https://www.capterra.co.cr/compare/80775/142975/kayako/vs/hiver)
11. **Gladly** — 4.8/5 (139 reviews) — Gladly es una plataforma de atención al cliente radicalmente personal que pone a las personas en el centro de una conversación única y permanente con el cliente.
    - [Ver perfil](https://www.capterra.co.cr/software/156723/gladly)
    - [Comparar con Kayako](https://www.capterra.co.cr/compare/80775/156723/kayako/vs/gladly)
12. **Help Scout** — 4.6/5 (226 reviews) — Help Scout es un centro de ayuda basado en web y diseñado para una excelente experiencia del cliente.
    - [Ver perfil](https://www.capterra.co.cr/software/136909/help-scout)
    - [Comparar con Kayako](https://www.capterra.co.cr/compare/80775/136909/kayako/vs/help-scout)
13. **Kustomer** — 4.6/5 (79 reviews) — Kustomer es una plataforma de gestión de clientes omnicanal centrada en brindar experiencias increíbles, no en resolver tickets.
    - [Ver perfil](https://www.capterra.co.cr/software/158128/kustomer)
    - [Comparar con Kayako](https://www.capterra.co.cr/compare/80775/158128/kayako/vs/kustomer)
14. **Front** — 4.5/5 (286 reviews) — Front es la primera bandeja de entrada compartida que ayuda a los equipos a colaborar en cada correo electrónico con mayor transparencia, responsabilidad y eficiencia.
    - [Ver perfil](https://www.capterra.co.cr/software/132901/front)
    - [Comparar con Kayako](https://www.capterra.co.cr/compare/80775/132901/kayako/vs/front)
15. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak te ayuda a gestionar los tickets y las solicitudes desde el inicio hasta la resolución. Flexible, personalizable y fácil de usar. En la nube o in situ.
    - [Ver perfil](https://www.capterra.co.cr/software/16499/issuetrak)
    - [Comparar con Kayako](https://www.capterra.co.cr/compare/16499/80775/issuetrak/vs/kayako)

## Categorías relacionadas

- [Software de help desk](https://www.capterra.co.cr/directory/30008/help-desk/software)
- [Software de servicio al cliente](https://www.capterra.co.cr/directory/22/customer-service/software)
- [Herramientas de seguimiento de problemas](https://www.capterra.co.cr/directory/30675/issue-tracking/software)
- [Software de chat en directo](https://www.capterra.co.cr/directory/30797/live-chat/software)
- [Software de soporte al cliente](https://www.capterra.co.cr/directory/32315/customer-support/software)

## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/alternatives/80775/kayako)
- [Ver el perfil del producto](https://www.capterra.co.cr/software/80775/kayako)

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