Sobre Acuity Scheduling

Automatiza las reservas, cancelaciones, recordatorios e incluso pagos de tus clientes usando el software de programación en línea más elegante del mundo.

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Puntos a favor:

I love how accessible this product is and the support team are very helpful.

Contras:

The same applies to setting availability. It can be a bit confusing when blocking off times by day.

Valoraciones de Acuity Scheduling

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,7
Funcionalidades
4,7
Relación calidad-precio
4,7

Probabilidad de recomendación

9,2/10

Acuity Scheduling tiene una valoración global de 4,8 estrellas sobre 5 según las 5 237 opiniones de usuarios de Capterra.

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Filtrar opiniones (5 237)

Clarivel
medico en México
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Una agenda que me hace la vida mas facil

5,0 el año pasado

Comentarios: Me ha gustado bastante, pienso quedarme utilizandolo.

Puntos a favor:

Me encanto la opcion para agendar sesiones grupales. Me facilita el entregar la informacion a varias personas sin necesidad de estar haciendo yo el trabajo. Me ha ahorrado bastante tiempo y me ayuda a concretar citas sin siquiera yo hacer nada.

Contras:

El precio lo considero algo alto comparado con otros software pero igual siento que no es igual a otros softwares. Ofrece mas funcionalidades.

Rafael
Profesor en España
Arte y artesanía, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Facilidad de uso y muchas opciones

5,0 hace 2 años

Comentarios: Muy buena, es muy fácil e intuitiva

Puntos a favor:

Lo fácil e intuitivo que es utilizarlo y la cantidad de opciones que te permite gestionar

Contras:

Que no haya una versión traducida al castellano

Alternativas consideradas: Zoom Meetings y Stripe

Razones para cambiar a Acuity Scheduling: Por que reunía todas las opciones que quería de un modo fácil

Natalia
Lia Coach en Chile
Formación profesional y coaching, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Facil de utilizar cuando ya te asimilas

4,0 hace 2 años

Comentarios: Ha sido buena, un poco costoso cuando estas empezando y dificil de llevar.Sin embargo cumple con todas las expectativas

Puntos a favor:

Es una propuesta excelente para coaching y servicios de asesoria ya sea medicos, psicologicos u otros, ya que da la posibilidad de ordenar y planificar muy bien.

Contras:

Falta vincular pagos con herramientas de pago en latinoamerca, como lo es transbank y mercadopago, además de presentar algun plan mas economico para partir y algo más intuitiva en su plataforma.

Alternativas consideradas: YouCanBook.me, Doodle, Calendly, Engageware, ScheduleOnce, Square Appointments y 10to8

Razones para cambiar a Acuity Scheduling: Porque tiene email mkt, tiene notas, ordena los productos y es muy facil de agendar para la persona.

Karen
Microbiologa en Colombia
Bellas artes, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Excelente aplicación 👌🏻

5,0 el año pasado

Comentarios: Puedo organizar mejor el tiempo ya que la aplicación explica todo al cliente

Puntos a favor:

Deja agendar, confirma la cita y se puede subir imágenes

Contras:

No, la aplicación es muy completa en lo que ofrece

Juanjo
COO en España
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Fácil de usar y de integrar

4,0 hace 2 años

Comentarios: muy buena

Puntos a favor:

En 5 minutos tienes en tu página web la integración hecha

Contras:

Algunas limitaciones en la versión gratuita, pero por lo general muy contento

Elias
CEO en República Dominicana
Edición, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Mi app favorita

3,0 hace 2 años

Comentarios: Era difícil para mi llevar una agenda, no tenia tampoco un sistema online que pudiera optimizar el poco sistema de reservacion que tenia, ahora es mas facil para mi y mis clientes

Puntos a favor:

Lo que mas me gusta el la facilidad en que los usuarios puedes reservar las citas y el sistema de notificación de correos.

Contras:

el diseño para mi es un poco complicado tener la plataforma sin colores ni identificaciones en mi idioma que es el español

Vanessa
fotografo en España
Entretenimiento, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Servicio muy funcional

5,0 hace 4 meses

Puntos a favor:

Es un programa de fácil uso y entendimiento

Contras:

No he logrado integrarlo bien aún con otras de mis aplicaciones de uso diario

Mohammad
Mohammad
Computer Engineer en Líbano
Usuario de Linkedin verificado
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Acuity Scheduling Review

5,0 el mes pasado Nuevo

Puntos a favor:

Very easy and straightforward scheduling of clients through squarespace websites.

Contras:

It could use improvements that helps users merge multiple businesses under 1 calendar.

Sara
Sara
Human Resources Generalist en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 5 001-10 000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Easy scheduling, integrates calendars and online meetings

4,0 hace 3 semanas Nuevo

Comentarios: Features like package and discount management, an embeddable design, and support for several time zones are only the beginning. When compared to the prior scheduling program we utilized, this one has far less issues. It's so simple, yet so effective. Client calendars are synced and alerts are sent out automatically. Zoom's user interface makes setting up online meetings a breeze.

Puntos a favor:

Easily its most appealing quality is how simple it is to use. You may go right in with no prior knowledge of CRM or CS and you'll pick this stuff up quickly. I was finally able to find a convenient way to organize my time, communicate with my clients, and keep track of all of our scheduled meetings. The search function responds quickly and accurately and ignores case. Accessing customer information is simple, and I can keep tabs on scheduling alterations and other variables with ease. The survey design was also straightforward. I like how it adapts to your time zone automatically.

Contras:

Crunchy user interface. It's not user-friendly, and the drop-down selections don't always appear. Banning user-submitted content is inconvenient since you can't just blacklist any new content that users could submit. I fear that, as an administrator, I would encounter several difficulties when first delving into the matter. When integrations fail, it really stinks. Not terrible overall.

Cheyenne
Reservations Manager en EE. UU.
Bellas artes, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

ease of use

3,0 hace 4 semanas Nuevo

Puntos a favor:

This product is easy to use and very customizable

Contras:

the reporting is difficult and not intuitive

Alternativas consideradas: NoneBounce

Shaniece
Nail Technician en EE. UU.
Ropa y moda, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The Glam Junky loves it.!

5,0 hace 2 meses

Puntos a favor:

The ability to complete the whole booking process hands free

Contras:

I wish I could add the products I sell and classes without having to pay so much since I don't need all the extra features. Maybe you guys could offer customized plans.?

Alternativas consideradas: Calendly, Setmore y Square Point of Sale

Razones para elegir Acuity Scheduling: More options for personalizing and my business requires a deposit, it was also easier to set up with Acuity.

Software anterior: Square Online

Razones para cambiar a Acuity Scheduling: Pricing, the ability to take deposits at booking and the ability to personalize the booking site mostly

Colleen
owner en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Good Product Features for the Money

4,0 hace 4 semanas Nuevo

Comentarios: I needed an inexpensive solution to scheduling and showing our group fitness classes 2-3/day 6 days a week. it worked well, but my client base is not technology comfortable, so the lack of "pretty" colors to help them find the correct class, etc was a drawback. If my user base was less adverse to tech, i would still be using the system todayl

Puntos a favor:

The cost and ability to schedule multiple classes and instructors in different classes is what drew me to the product. It was reasonably easy to set up (good instructions and video tutorials)

Contras:

I work with clients over 50, and the product scheduling was not as easy for them to work with to find their class/classes. They were afraid to simply click on a box to see where it took them.

Alternativas consideradas: Calendly

Razones para cambiar a Acuity Scheduling: It was the simplest to set up and use for the way i needed to set up my business

Kate
CEO en EE. UU.
Resolución de conflictos alternativa, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Hands-down the best scheduler available for our industry

5,0 hace 5 días Nuevo

Comentarios: Easy to set up new appointments and coaching classes. The automated reminder emails keep our clients accountable.

Puntos a favor:

I researched and tried several schedulers, but Acuity (now Squarespace Scheduling) has best served the needs of our employees and clients.

Contras:

I wish it were drag-and-drop, because sometimes the emails require some HTML coding.

Alternativas consideradas: Calendly y Google Meet

Razones para cambiar a Acuity Scheduling: Ease of use, integrations with other platforms we use and the price point.

Gideon
Owner en EE. UU.
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great Scheduling with advanced features, Terrific Support

5,0 el mes pasado Nuevo

Comentarios: Acuity has some terrific standout features: Automatic Zoom integration, Zapier integration, Apple Calendar integration

Puntos a favor:

This is the only scheduling software I know of with native integration to Apple Calendar

Contras:

Pricier than some competitors, and SMS costs extra

Alternativas consideradas: Calendly

Razones para cambiar a Acuity Scheduling: Acuity had more integrations with software I use regularly

Usuario verificado
Content Developer en Corea del Sur
Usuario de Linkedin verificado
Administración educativa, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Versatile tool user-friendly for clients, not intuitive for admin

5,0 hace 2 semanas Nuevo

Puntos a favor:

Syncs easily w/ your google calendar, apply pricing, packages and discounts with ease for clients. Zoom integration for automatic calls convenient.

Contras:

Some functions and features are hidden in unlikely spots. It’s not intuitive for admin to manage preferences out of the 'calendar' section

Alternativas consideradas: Calendly, Schedulicity y Google Calendar

Razones para cambiar a Acuity Scheduling: Pricing and features fit the bill for internal use & student bookings (individual & group, packages & one offs)

Monisha
Owner en EE. UU.
Contabilidad, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Acuity Scheduling Review

5,0 hace 6 días Nuevo

Comentarios: I'm pleased with my experience. I have no plans of switching to a different scheduling tool in the near future.

Puntos a favor:

Makes the appointment scheduling process automatic and integrates with all of my calendars.

Contras:

Payment features are very limited. I use CPACharge for merchant processing but it does not integrate with Acuity. Therefore my clients can only pay with PayPal when scheduling appointments through the platform.

Alternativas consideradas: Calendly, TaxDome y Google Calendar

Razones para cambiar a Acuity Scheduling: Integration with my website, convenience of use for clients

Aleksandra
Aleksandra
Marketing Specialist en Serbia
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

It's amazing when you work with lead gen!

5,0 el mes pasado Nuevo

Comentarios: I would recommend it to anyone! Schedule your leads right away!

Puntos a favor:

It allows us to book appointments for our clients without even having to speak with the leads!

Contras:

It's sometimes hard to track the lead conversion with Meta pixel, but Facebook is getting better at it.

Alternativas consideradas: Calendly

Razones para cambiar a Acuity Scheduling: Easier to navigate and good price.

Jennily
Nail Technician en EE. UU.
Productos cosméticos, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great software to use especially for new businesses

5,0 hace 4 meses

Comentarios: My overall experience with Acuity has been nothing short of amazing. The software is easy to use. I still can’t find anything better then Acuity to handle my appointments.

Puntos a favor:

Acuity has many many features that I enjoy using. My booking site can be customized the way I like which opens me up to being creative, the layout is not confusing to my clients, everything is clear to understand, adding services and add-ons are a breeze, I love the coupon code feature that they offer, I use it all the time.

Contras:

The only thing I would like acuity to update is allowing my client to book two services at once on the same day. It’s a bit of a hassle having to creat add-ons for services that are already listed. Other then that it’s great.

Alternativas consideradas: Squarespace

Razones para elegir Acuity Scheduling: Acuity offered better options and is much easier to navigate.

Software anterior: Timely

Razones para cambiar a Acuity Scheduling: Acuity offered the best features at a great price for my business.

Nitin
Nitin
Senior Graphics Designer en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 5 001-10 000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Basic cloud based appointment scheduling app

4,0 hace 5 meses

Comentarios: I am not in love of this app but it definitely worth trying as it has features that will help for scheduling and get reminders of payments at low price but not lowest.

Puntos a favor:

I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app. Secondly, I can book and send branded reminders to my co workers and clients. Lastly, its most useful feature that I use specially for clients who forget to pay on time. Its payment acceptance feature that enable me to accept payment from stripe and paypal.

Contras:

Need to learn css to customize the branding for appointments Searching for previous appointments is cumbersome and exhaust lots of time to figuring out.

Alternativas consideradas: Wix y Housecall Pro

Razones para elegir Acuity Scheduling: Calendly made me switch as it not much organised in terms of multiple appointments scheduled between a small time intervals. Even I couldn't add my vranding to appointment mails in calendly.

Software anterior: Calendly

Razones para cambiar a Acuity Scheduling: Custimizing appointment as per yoyr branding is only thing that made me choose Acuity over other alternatives and also low pricing.

Jai
Owner en Australia
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Minimal look and maximum features

5,0 hace 9 meses

Comentarios: Overall I love the functionality, design and integrations.
I appreciate the option to create unique and short URLs for my business' booking system and further unique URLs for different appointment types.
It doesn't matter if I am having a conversation on the phone, messages or email, I can send the link of a specific appointment type to the clients and let them pick a time convenient for them.
With other alternate software, it is hard to remember the URLs so AS is a clear winner.

Puntos a favor:

I love the look. It's clean, sharp and very easy to sync with your branding. I have been using it for over a year and never had any issue with it, notifications, email reminders for clients, syncing with different personal and work calendars, accepting payments for appointment bookings.

Contras:

Lack of free version. Sometimes I wish they had a free version with reduced features for clients who need an online booking system but expect only 5 bookings per month. $14 is a bit too much for them so they usually go with Calendly.

Alternativas consideradas: Calendly

Razones para cambiar a Acuity Scheduling: I love the minimal design of Acuity Scheduling to start with but after using it for over a year, and working with Calendly on behalf of my clients, I would suggest anyone to go for Acuity Scheduling if the booking system plays a substantial role in running your business and you can afford to spend a little extra as compared to other options.

Debbie
Owner-teacher en EE. UU.
Música, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Acuity: A near-perfect scheduling solution for this piano teacher

5,0 hace 12 meses

Comentarios: I have really liked Acuity! Their branding is fun! Customer Support is really good, for the very few times I've needed help. Support videos and tutorials are excellent. Overall, it's a great program that is priced very fairly and has freed up a significant amount of time as administrator.

Puntos a favor:

What I absolutely LOVE about Acuity is the ability to set up my piano lesson days and times, give my piano parents a link, and then they can sign up for their own lessons! With the email reminders (also an awesome feature to reduce no-shows), they can also easily reschedule a lesson if they need to. This saves me COUNTLESS hours! No need to do the "back and forth" texting and emails to settle on a different lesson time...parents can do it all themselves. Win for them and an even bigger win for me!

Contras:

The one feature I wish Acuity had is the ability to hover over a lesson time on the calendar and see a list of names of the students who will be in that lesson. The calendar does show how many are signed up (in the form of a fraction...sign-ups/total number the lesson will hold...3/5, for example) but I really would like to hover and see the names. I also wish there was an easier way to bulk delete a lesson time. Say I decide to discontinue offering lessons on Monday afternoons at 2pm. I have to go in and scroll down a long list of lessons, looking for that specific lesson, check-marking the box next to each one, then delete. Seems like there should be a "delete just this lesson or all future lessons?" option. But this isn't really THAT big a deal. Just an annoyance that will take 10 minutes (instead of 10 seconds.)

Benjamin
Owner en EE. UU.
Fotografía, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Acuity for Photographers is a Must-have

5,0 el año pasado

Comentarios: Acuity scheduling has changed how i run my business in that it makes booking appointments super easy. I'm able to add an embedded link on my website and convert customers immediately. They can book an appointment with us without having to go back and forth through text or phone calls. My assistant is able to book appointments or even send direct links to our appointments to our clients and the client will book and pay on the spot without having to go back and forth in an email.

Puntos a favor:

I love that i'm able to make appointments with buffers before and after the appointment so our calendar will be properly scheduled to prevent rushed or back-to-back appointments. I also like that if you were to make add-ons to your service, that the add-ons can also have their own time adjustment so you have enough time at your appointment to properly serve your clients

Contras:

i don't like that i can just make a quick event and send it in an email like calendly, but to be honest, that's only important for zoom and phone appointments to gather details from a client. I've been able to manage without that feature because that feature isn't the most important to our business. but that's just a dislike i had since i'm required to provide a dislike

Ryan
Regional Leader en EE. UU.
Servicios financieros, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Excellent product that will easily pay for itself if used regularly.

5,0 el año pasado

Comentarios: Acuity has made the process of scheduling so much easier and modern, especially for current clients and people I already have a great relationship with.

Puntos a favor:

Having a scheduling software in general is such a game-changer for someone in sales who sets their own appointments. It's so easy for me to have a chat with someone, and if there is interest, I just send them my link to schedule an appointment and they do. It's also super easy to send out emails to prospective clients or existing clients about revisit appointments and include your personalized schedule link. If done right, you will soon see appointments pop up on your calendar "out of nowhere." I just recently had a client schedule a follow-up where we did some business that basically paid for my annual cost of Acuity. It pays for itself so quickly! The system is so well organized, and there are too many customization features to mention. I recommend grabbing a free trial to test it out for yourself. The client-side scheduling page can be made to be super professional and welcoming.

Contras:

I don't believe there is a way to see a detailed monthly or weekly calendar view in the mobile app. It only shows daily schedules. It would be nice to have monthly and weekly calendar views so you can easily see which days have (or don't have) appointments set yet. (this is easily accessible on a PC)

Alternativas consideradas: Calendly

Razones para elegir Acuity Scheduling: I liked how much more professional Acuity's interface was from the client-scheduling side.

Software anterior: Calendly

Razones para cambiar a Acuity Scheduling: I liked how much more professional Acuity's interface was from the client-scheduling side. Also, it was the more recommended product amongst my peers in the industry.

Elena
Coach, CEO en EE. UU.
Aprendizaje en línea, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

I can run my coaching business on it

5,0 el año pasado

Comentarios: Overall, I love Acuity and I think the added features, such as products, recurring payments (memberships) and packages are great. I also love their layout, and I recommend it to each of my clients. Once they set it up, they save hours every week because they don't need to schedule or reschedule manually.

Puntos a favor:

As a coach, I used to spend a lot of time booking appointments, sending manual reminders and followups. This software changed everything. I set up my availability and the frequency of sessions and then let people book their own appointments. There are group sessions available as well and you can even create and upsell different sessions and products. It's pretty easy to use, and I recommend it to all teachers I work with since it saves them so much time.

Contras:

One of the things I'd like for them to change is how they track my availability. For instance, I set my availability as 2 sessions per day, several days a week. The software counts only private sessions as "sessions," and if I have a 2-hour group training (for instance), it doesn't pay attention to it and allows booking anyway, which is frustrating because I want the group sessions to count towards my daily availability and don't want people to book 2 private sessions and then having to do a group session. I've written to them about it twice and they said they would work on it. The temporary solution is to mark myself "unavailable" on the days when I do a group training, which isn't the most convenient thing. Another thing is their affiliate program is now not working in the State where I am. This is disappointing because I always refer my clients to use Acuity and I used to get nice coffee money from it. Now I don't.

Alternativas consideradas: Calendly

Razones para cambiar a Acuity Scheduling: Before they became a Squarespace company, I fell in love with their story. The company felt more personable and had a character, unlike others. I enjoyed reading personal stories by the guy who started the company, and I loved their sense of humor that came through the copy. Right now it doesn't feel that way because they have been bought by Squarespace, but I hope they can still hire amazing copywriters that can keep that vibe.

Liz
Director en EE. UU.
Entretenimiento, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Play Rehearsals Made Simple

5,0 hace 2 años

Comentarios: I am usually on the artistic side of production so I wanted a scheduler that would offer many options but still be very user-friendly. That is exactly what I found with Acuity. I am rehearsing a monologue play with many different actors. I cannot tell you how much time I have saved allowing my performers to do their OWN scheduling of rehearsals based on their availability. No tracking down and then having to amend the times and days they may be free to rehearse. It also has meant that unforeseen circumstances have been a nonissue. No shuffling rehearsals around. All available hours for rescheduling are right there. Easy for my actors to see and select a new time that works for them. And then I am notified they have changed their rehearsal. It is great! Since we were already rehearsing digitally through zoom, the option to connect the two directly has been another time (and energy!) saver. I can go into zoom and it has automatically created a meeting for each rehearsal scheduled. And if it is rescheduled the original is deleted. I used to have to do all that manually! Bravo all the way around. This product deserves a standing ovation.

Puntos a favor:

The automated aspects of this scheduler are robust. Both on the user end - confirmation emails and easy rescheduling. I also love that I get reminders for all scheduled times on my end. And I know right away when there is a new appointment scheduled. One of the best parts: It connects directly to Zoom. Having that streamlined has been so helpful. No extra time and headache with links and passwords! I am using it to rehearse for an online performance of my monologue play. It has been a big hit with my performers - allowing them considerable flexibility. I’m also able to set limits - daily and overall. So that I’m not ever taking on more work than I can handle. I plan to continue to use it with my private acting sessions. Highly recommended for artists who run their own classes, etc.

Contras:

The resources and room options have to be manually duplicated. If there was a “copy” option for those, I would use it more. For my use- Most of those would be nearly identical. Just applied to a different type of appointment.