--- description: ¿Qué piensan los usuarios de EV Reach? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de EV Reach gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EV Reach - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Programas para asistencia remota](/directory/30928/remote-support/software) > [EV Reach](/software/137908/goverlan-reach) # EV Reach Canonical: https://www.capterra.co.cr/software/137908/goverlan-reach Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/137908/goverlan-reach?page=2) > Goverlan Reach es una solución de asistencia de TI remota líder diseñada para administradores de sistemas, técnicos de soporte de TI e ingenieros. > > Veredicto: 132 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa EV Reach? Miles de organizaciones confían en Goverlan para controlar, dar soporte y administrar sus entornos de TI. Goverlan Reach es para departamentos de TI, proveedores de servicios y asistencia de productos y terminales. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 132 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: EasyVista - **Ubicación**: New York, EE. UU. - **Constitución**: 1988 ## Contexto comercial - **Precio inicial**: USD 40,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Acceso a varios monitores - Acceso desatendido - Chat de vídeo - Chat en tiempo real - Chat en vivo - Chat y mensajería - Control/Acceso remoto - Controles o permisos de acceso - Creación de informes/análisis - Gestión de documentos - Grabación de la pantalla - Grabación de la sesión - Herramientas de colaboración - Herramientas de diagnóstico - Monitorización y gestión remota - Real-Time Monitoring - Resolución de problemas - Software de asistencia remota - Transferencia de archivos - Uso compartido de archivos - Uso compartido de la pantalla ## Integraciones (en total: 11) - Cherwell Service Management - ConnectWise PSA - Freshdesk - Freshservice - JIRA Service Management - Jira - ManageEngine ServiceDesk Plus - OpenText Core Service Management - ServiceNow - SolarWinds Service Desk - Zendesk Suite ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Programas para asistencia remota](https://www.capterra.co.cr/directory/30928/remote-support/software) ## Categorías relacionadas - [Programas para asistencia remota](https://www.capterra.co.cr/directory/30928/remote-support/software) - [Herramientas para teletrabajar](https://www.capterra.co.cr/directory/31855/remote-work/software) - [Software de escritorio remoto](https://www.capterra.co.cr/directory/31955/remote-desktop/software) ## Alternativas 1. [Google Drive](https://www.capterra.co.cr/software/161425/drive) — 4.8/5 (28427 reviews) 2. [Clockify](https://www.capterra.co.cr/software/169607/clockify) — 4.8/5 (9235 reviews) 3. [Microsoft Teams](https://www.capterra.co.cr/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Slack](https://www.capterra.co.cr/software/135003/slack) — 4.7/5 (24046 reviews) 5. [Deel](https://www.capterra.co.cr/software/205015/deel) — 4.8/5 (4265 reviews) ## Opiniones ### "Goverlan Reach - A Necessity for Service Desk" — 5.0/5 > **Joseph** | *28 de septiembre de 2018* | Educación superior | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: GR has a great user interface with several key features that set it apart from other basic remote support tools. These include: tabbed remote sessions, saved connection layouts, WOL tool, remote chat functionality, observe only, remote input lockout, remote task manager, auto license redaction on close, connection history and abundant logs. Additionally, the concurrent user license model makes it great for teams with part timers\! > > **Puntos en contra**: Having to install an up to date client on each remote computer prior to connection is a bit tedious, but this can be proactively pushed out to accommodate fast connectivity. It would be ideal to allow a "run as another user for all connections" function. If the person launching GR is not a system admin on remote machines (they shouldn't be\!) they must enter their admin credentials for each connection (they can be saved per session). > > GR has been a wonderful tool in both organizations I have managed. It came out on top in a trial for my remote support staff twice in a row, and has been in use for years in both organizations with little concern and great success for the support techs. ----- ### "Great Management Software" — 5.0/5 > **Frank** | *21 de diciembre de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Super easy to use, setup was fairly easy, lots of customizations options, very easy to deploy clients and agents across the network from any management console. > > **Puntos en contra**: Missing integration with Microsoft Azure Active Directory is the only current challenge we face with out our new One to One out of school district device implementation. Another option would be to see devices on our networks that are not part of our domain. > > Goverlan Reach has been great I have been using Goverlan for about 7 years now and Reach has definitely grown to be a great update to the Goverlan Management software. I have created a Goverlan Reach Server with ease thanks to the detailed tutorials, and instructions Goverlan provides on their website. The customer service and support is out standing they do a great job to get back to you and help you with any issues you run into. I have been using the software more and more to make automated processes for deploying software, updates, and just remote aide for teachers and students. ----- ### "EV Reach Improvements." — 2.0/5 > **Alex** | *2 de febrero de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The remote function along with the chat feature. > > **Puntos en contra**: The requirement is to have an on-prem AD to utilize all the functions Goverlan offers. Needs to be able to connect to Azure AD and pull in users' and users' linked devices. Not having a cloud-hosted Repository for Files and scripts through Goverlan and pushing on-prem hosted server. Not being able to see computer information from non-active agents. (Need to take snapshots of users' device information for tracking and searching.) The inability to see device information for offline agents and schedule automation tasks to run on offline agents once they check back in. > > It has been mostly good but when getting into the back-end administration of Goverlan it is highly lacking in Azure AD connection and utilization. Companies that or majority cloud-based have a lot of difficulties utilizing all the functions. For developed Companies this is a huge set back when other systems already have this feature. ----- ### "Best remote management program, and growing" — 5.0/5 > **Usuario verificado** | *18 de enero de 2021* | Dispositivos médicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The software has many features that didn't exist in other products when we bought it. The amount of remote management you can do from it is amazing. It's way more then just a remote desktop sharing program. The software is continuously adding new features each year. The program covers just about all the ways you can communicate with a client (VNS, RDP, SSH, Goverland connection....). You can even push client settings similar to group policy. > > **Puntos en contra**: Some of the features that come with the software overlapped existing products we had already that did different stuff. We've had to turn those all off on Goverlan. > > One of the best pieces of software I have ever bought. It has simplified support and made it much more manageable when many people were working from home. ----- ### "GoverLan great works for us\!" — 5.0/5 > **Kevin** | *10 de diciembre de 2019* | Propiedad inmobiliaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: We have over 100 storage locations across the US. Managing desktops at these locations would be very difficult without GoverLan. The Automation scripts are great\! We use it for running inventory reports, pushing software, checking software versions, applying configuration updates. We use the remote desktop feature everyday and it works great. > > **Puntos en contra**: Would love to see a cloud version as we are trying to move everything off-site. > > We continue to be very pleased with the product, support and additional feature upgrades over the last couple years. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/137908/goverlan-reach?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/137908/goverlan-reach) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados