18 años ayudando a las empresas costarricenses
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Sobre Carecenta

El software de CUIDADOS MÉDICOS Y NO MÉDICOS EN EL HOGAR incluye admisión, programación, cuidadores, EVV, SMS seguros, facturación electrónica, nómina y creación de informes.

Descubre más sobre Carecenta

Puntos a favor:

Comparably inexpensive home care billing and hha scheduling software.

Contras:

It was also not aesthetically pleasing for something we have to work on all day. It was a lot of gray and tan boxes.

Valoraciones de Carecenta

Evaluación media

Facilidad de uso
4,5
Atención al cliente
4,4
Funcionalidades
4,4
Relación calidad-precio
4,5

Probabilidad de recomendación

8,6/ 10

Carecenta tiene una valoración global de 4,5 estrellas sobre 5 según las 53 opiniones de usuarios de Capterra.

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Filtrar opiniones (53)

Doug
Doug
Healthcare Administrator en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The Best Health Care Management Software

5,0 hace 11 meses

Comentarios: A few years ago, Carecenta was still new for NOVA. There were a lot of features that needed to be implemented and improved upon. Carecenta has worked closely with me to ensure that we can succeed in adhering to the State's policy.

Puntos a favor:

User-friendly interface which can be accessed anywhere online without needing to install any software. This allows the users of Carecenta to access their work from anywhere using any devices that allow internet connection. Marketing managers and visiting nurses can go out and get all the work done with just their smartphones.

Contras:

Pricey? But no! With all the notable features and the return value from the investment is quite significant.

Geriold
Administrator en EE. UU.
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Administrator

4,0 hace 2 meses Nuevo

Comentarios: The company does an excellent job over the phone explaining everything to us.

Puntos a favor:

The program is easy to use and the employees explain everything great.

Contras:

How to get the Clearing house to register the evv.

henry
coordinator en EE. UU.
Hospital y atención sanitaria, 1 001-5 000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

EVV issues

3,0 hace 7 meses

Comentarios: schedule calendar and P schedule module is perfect. Otherwise, EVV and duplicated authorization issues always confuse us.

Puntos a favor:

The quick response to the current issues.

Contras:

EVV issues. Overtime above 2hrs not show up in the schedule. +0.25~1.75hrs shows well.

Respuesta de Carecenta

hace 7 meses

This is not an EVV issues. It is Carecenta feature by design: Late EVV sign-ins via GPS or Telephony calls are an exception that is brought to your staff attention by highlighting the visit box in orange. Office staff would need to process the exceptions. Carecenta won't be validating such item automatically. We hope this helps

Jessica
RN Case Manager en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Love Carecenta

5,0 hace 2 meses

Comentarios: Great! Since starting its been a smooth transition.

Puntos a favor:

I like how easy it is to navigate and search clients.

Contras:

Sometimes when looking up clients last names their profile doesn't pop up and you have to type in their ID number.

Sharonda
Administrative Coordinator en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Awesome Software

5,0 hace 11 meses

Comentarios: I came across Carecenta when my boss decided it was time to change products. Since using Carecenta my experience has been awesome. The caregivers are able to sign in and out with no problem. I'm able to do schedules fast and it even lets me know when a client's authorization has expired. I'm able to send a message to the whole team with a bulk message. Creating invoices and bulk billing is fast and easy. I love how the caregivers location and all signatures are on the time sheets and how easy it is to export payroll. Lastly, their customer support is amazing. Customer support is very prompt and no matter how long it takes for them to resolve your issue they will be there until it's resolved, they are very patient and remain polite the entire time. They go above and beyond for their customers, making sure to leave the customer happy and satisfied with their services.

Puntos a favor:

What I like the most about Carecenta is the caregivers having the opportunity to use telephony if they have trouble signing in.

Contras:

I have been using Carecenta for almost three months and so far I don't have any cons to report.

Nakeisha
Administrator en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Experience

5,0 el mes pasado Nuevo

Comentarios: I am enjoying learning and navigating the system

Puntos a favor:

How I can navigate the dashboard and the detailed information about clients and employees.

Contras:

This is my first time using the software.

Gabrielle
Recruiter and Coordinator en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

CareCenta User Review

5,0 hace 12 meses

Puntos a favor:

We love that it is very streamline and an easy software to use overall. We desperately needed something that was more user friendly and would help our day to day tasks remain organized and easy to complete!

Contras:

We as a company have not ran into any issues or things we do not like so far!

Bridget
Senior Care Access Navigator en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

New System is Good

5,0 hace 11 meses

Comentarios: I like Carecenta and the transfer from Salesforce has been good.

Puntos a favor:

The new system is simpler and makes the information for our patients easier to access and keep track of.

Contras:

Nothing, everything seems to be working the way it should.

deborah
CEO/CNO en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

IntraVascular Consultants Satisfaction Survey

4,0 hace 2 años

Comentarios: Improved productivity overall in the office and in the field. Improvements in accuracy of schedules, utilization of employees, streamlined processing of billing and payroll, and ease of preparation for Accreditation.

Puntos a favor:

Integration was difficult but overall, it has been very productive, and we are still learning some intricate advantages. The program meets our needs overall and I have referred 2 other agencies to CareCenta.

Contras:

Lack of training and support at start up for office staff and RNs in the field. Guidance was minimal and relatability took a long time to figure out. Some glitches in the system could be improved and headers/ categories could be changed to specifically relate to the Home Infusion RN staffing business.

Sabrina
Administrator en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Satisfied Customer

5,0 hace 2 meses

Comentarios: Overall, it was good once we worked the kinks out

Puntos a favor:

The fast customer service response. If an issue was emailed, the response time was fast.

Contras:

My staff had some difficulty with clocking in and out and with the gps tracker feature.

David
Vice President en EE. UU.
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Adult Day Center

5,0 hace 8 meses

Comentarios: We discussed the operational side of things prior to making a selection. Carecenta was easy to use, and filled all the areas we were looking to accomplish. There were a few things that we needed that were not in the system, and their staff was able to customize some things for us. Once ready to implement/implemented, their staff was willing to provide necessary training until we reached a level that we were comfortable with. Having used the system for 7+ years, it is simple and effective, and does all that we need it to do.

Puntos a favor:

Simple and effective On-going support (if needed) Cost effective

Contras:

Nothing really. Works well for all that we need. If anything, would like to see more sales report data, but overall it does everything needed!

KRYSTAL
Digital Liaison en EE. UU.
Salud, bienestar y deporte, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

I like CC

5,0 hace 5 meses

Comentarios: Nice system, friendly and we can work super fast

Puntos a favor:

Everything is easy to learn and use. Clean and organize.

Contras:

search section. Sometimes I trying to look for a client and it is hard

madiha
Coordinator en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

best software

5,0 hace 7 meses

Puntos a favor:

User friendly easy to understand and work done in second.

Contras:

sometime takes loading time longer than usaul.

Lori
Office Manager en EE. UU.
Salud, bienestar y deporte, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Adapted to our needs!

5,0 hace 9 meses

Comentarios: Has a lot of great features that we hope to implement as we go along.

Puntos a favor:

We are not a home healthcare services provider but we do provide services and this program tracks our therapists very well and keeps up with their schedule wonderfully!

Contras:

Having to enter all the info to get started. It had to be done but once it was, the program worked great!

Uantrena
Nurse Aide en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Why you should use Carecenta !

5,0 hace 2 años

Comentarios: Its been amazing with Carecenta really I been with you'll for 4 years now and its been a breeze and your not over price, your paying for what you want.

Puntos a favor:

Its easy access, it a walk in the park showing my new office mangers. Everything is laid out for them and no confusion real simple.

Contras:

Sometime the system does have problems and wont let you change things sometime but other than that its great.

Carla
Assistant Manager en EE. UU.
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Assistant manager at Gentle Home Care

5,0 hace 4 meses

Comentarios: Adding date to the Carecenta platform is very easy.

Puntos a favor:

The program is very user friendly, and easy to navigate.

Contras:

I did not find anything that I did not like.

Sheila
RN Care Coordinator en EE. UU.
Hospital y atención sanitaria, 1 001-5 000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Sheila Jones opinion on carecents

5,0 hace 2 años

Comentarios: I love to straight forward database because nursing is already critical thinking we dont need to think to document because it will take away for them consumer.

Puntos a favor:

Its pretty easy to migrate through the different tabs without getting confused of stuck.

Contras:

Sometimes it freezes or works to slow . Carecenta charts take along time to scroll down due to save data in carecenta.

Erma
CEO en EE. UU.
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Happy to have purchased.

5,0 hace 9 meses

Comentarios: I'm still learning but I do like it a lot.

Puntos a favor:

I like how it is really a easy set up and I can always contact someone if I need too.

Contras:

Well I'm still trying to figure it out. How to delete former employees off of the schedule.

Anne
DCS en EE. UU.
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Great system

5,0 hace 7 meses

Puntos a favor:

It is easy to use and customize files to suit the needs of the client

Contras:

Takes time to have it fully setup and customize.

Tara
Patient caregiver coordinator en EE. UU.
Hospital y atención sanitaria, 501-1 000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

New user/ beginner

5,0 hace 10 meses

Puntos a favor:

The system is fast and helpful. useful to the company.

Contras:

I have not experienced any issues since I've used the systems yet.

Mayank
VA en India
Salud, bienestar y deporte, 501-1 000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Thanks Carecenta

5,0 el año pasado

Comentarios: great!! wonderful, user friendly, easy to use and helpful!

Puntos a favor:

wonderful, user friendly, easy to use and helpful!

Contras:

document names and order should be as per upload and time should be mentioned as well ( time of upload )

Johnathan
Director of Billing en EE. UU.
Salud, bienestar y deporte, 501-1 000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

On overal experience of Carecenta

4,0 el año pasado

Comentarios: Carecenta is useful tool in homecare field. We have used it at least five years.

Puntos a favor:

We need it to do Daily Scheduling and weekly Billing.

Contras:

Lack function of sending a voided claims in Billing

Cortez
Head of Marketing/Patient Relations en EE. UU.
Hospital y atención sanitaria, 501-1 000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Carcenta Saves Me

5,0 hace 2 años

Comentarios: Schedules and data inputs are vital to the companys success

Puntos a favor:

The information that is kept is vital and crucial to the business

Contras:

Sometimes customer service is hard to reach

John
Manager en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Awesome Home care program

4,0 el año pasado

Puntos a favor:

We love the ease of billing and payroll.

Contras:

The help desk is very slow to fix any issues.

Selina
CEO en EE. UU.
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Good Tool for the Agency

5,0 el año pasado

Puntos a favor:

Easy to navigate and setup. Very convenient.

Contras:

I have not had any issues so far with using Carecenta.