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Sobre Scoro

Scoro es una solución integral de gestión del trabajo que permite controlar todo el flujo de trabajo en un solo lugar.

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Puntos a favor:

It's not just a time tracker; it also helps with budgeting, marketing, invoicing, and most importantly, negotiating quotes with clients and colleagues.

Contras:

The custom PDF template module for Quotes, Purchase Orders and Invoices is quite limited.

Valoraciones de Scoro

Evaluación media

Facilidad de uso
4,4
Atención al cliente
4,4
Funcionalidades
4,4
Relación calidad-precio
4,3

Probabilidad de recomendación

8,5/10

Scoro tiene una valoración global de 4,6 estrellas sobre 5 según las 236 opiniones de usuarios de Capterra.

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Filtrar opiniones (236)

Jose
Diseñador en España
Diseño, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Buena opcion

5,0 hace 2 años

Comentarios: La planificación de proyectos de manera visual es una opción notable muy contento con su manejo y uso

Puntos a favor:

Me gusta su fácil manejo sin complejidad sus múltiples funciones para mejorar el trabajo diario

Contras:

Quizás su peso como software algo pesado para ser mas liviano

Pablo
Pablo
SEO Specialist en España
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Buena herramienta para automatizar procesos

5,0 hace 10 meses

Puntos a favor:

Es un todo en uno para empresas, con muchos cuadros de mando útiles que sin duda son útiles para tomar determinadas decisiones de negocio. Su uso resulta amigable e intuitivo.

Contras:

La ausencia de sincronización con otras herramientas se echan en falta.

Itziar
Nutricionista en España
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Muy buena opción para tu trabajo.

4,0 hace 10 meses

Comentarios: En general, creo que es una gran opción de software si lo que quieres es gestionar gran cantidad de carga de trabajo, porque te facilita todas las gestiones en tan sólo pocos minutos.

Puntos a favor:

Me gusta mucho que puedas gestionar varios proyectos al mismo tiempo y además, de forma tan sencilla, utilizando muchas herramientas como los calendarios, hojas de tiempo...

Contras:

A veces, por la cantidad de herramientas que tiene, puedes liarte un poco por cuál usar y cómo, pero es solo en determinados momentos.

Stephen
Stephen
Managing Director en RU
Usuario de Linkedin verificado
Impresión, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Steve's review

5,0 hace 3 años

Comentarios: Scoro has helped our business enormously, we track KPI's and have excellent reporting.

Puntos a favor:

It is a great project management software.

Contras:

Marketing and CRM are very poor, suggest a bolt on to Zoho CRM Plus

Christopher
Assistant Director en EE. UU.
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Scoro changed our business

5,0 hace 2 años

Comentarios: The software has completely changed our efficiency and allowed us to turn around quotes much faster. We know at just about any given time where our projects are from a cost perspective and where are margin will end up. It has been a very positive change and we could not do business without Scoro at this point.

Puntos a favor:

The quoting and opportunity tracking is the reason we gravitated to Scoro. It drastically improved our ability to turn around quotes and track the status of all our opportunities. Our largest sales cycle has a cyclical time period, and Scoro's API allowed us to automate the creation of opportunities without any manual intervention. The pipeline helps us visual track our sales cycle and make sure we don't miss any deadlines.

Contras:

There are small features that are missing from the software. I would like to see some dynamic capabilities in the software and custom fields. IFTTT functionality so that forms can dynamically change based on different scenarios. There are also some small searching and sorting annoyances that could easily be fixed. I would also like to duplicate multiple items on a quote. Doing it one line at a time does not save time.

Usuario verificado
Usuario de Linkedin verificado
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Not intuitive enough

2,0 hace 2 meses

Comentarios: Good for starters but as an agency scales this isn’t the correct tool for day to day management

Puntos a favor:

It’s useful for Job setup, and can help a small agency in getting projects and financial management off the ground.

Contras:

The user interface is overly complex and convoluted, it’s hard to locate specific jobs and measuring time seems to the the last thing this product was set up for. Unless you only want to do a timesheet for the project you are on. It’s not easy to run a full weekly timesheet

Andrea
HR Manager en EE. UU.
Empleo y contratación, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

A Multipurpose Business Software - Scoro

5,0 hace 4 meses

Puntos a favor:

Scoro comes with great business intelligence features It makes project and portfolio management easy Comes with IT ticketing features and handles remote support easily.

Contras:

It is not a tool for every user. New users needs lots of training to understand Scoro.

Gabriele
Head of Sales en Noruega
Sector textil, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Great tool to manage our sales process and follow internal projects

5,0 hace 2 años

Comentarios: Scoro has an awesome onboarding & support team, I've witnessed firsthand how on top of everything they are and how easy it is to get ahold of help if I'm working on a new workflow and have a question about the best way to do it. Scoro's Dashboards are the key to my sales team's performance and I love the level of transparency we have in the team due to numerous ways to delegate and track work!

Puntos a favor:

Best part of Scoro is how comprehensive it is to use it. We record every single step from capturing a lead to making an order, recording the qualifying process, thorough information about the client and their needs, communication, and every step that our team needs to do to convert the lead. Tracking communication and different initiatives allows me to track every single important KPI on my team's list and have transparency in where every team member needs to improve, helps to find concerning parts that need fixing. I love the Dashboard.

Contras:

As we're a manufacturing company, we, unfortunately, can't use the invoicing part of Scoro, which is a bummer, because we lack the warehouse functionality. If we were providing services rather than products, I'd love that for us.

Glen
Project Manager en Australia
Entretenimiento, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Well designed software with excellent customer support

5,0 hace 3 años

Comentarios: Scoro has become an integral part of the management of our customers, opportunities, jobs and reporting. The customer support is second to none. Our only issue is the cost per seat and license flexibility, making it unattractive to bring occasional users who might only use one or two features on board.

Puntos a favor:

The web interface is really well designed and easy to use. Customer support is the best I have experienced from any supplier. Updates are regular with real, valuable functionality added in each update.

Contras:

The custom PDF template module for Quotes, Purchase Orders and Invoices is quite limited. The phone/table app is much less useful than the web version. The cost per user is very high which discourages us from bringing our whole organisation on board.

Maddie
Maddie
Game Developer en EE. UU.
Usuario de Linkedin verificado
Juegos de ordenador, 1 001-5 000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

I can easily check the progress of my project with Scoro

4,0 hace 9 meses

Comentarios: Effortless teamwork, timely expense monitoring, and expertly crafted spending plans. Automated document flow for invoices and estimates. Facilitates transparent and accountable work.

Puntos a favor:

Scoro ranks among the top applications for monitoring business processes. It's not just a time tracker; it also helps with budgeting, marketing, invoicing, and most importantly, negotiating quotes with clients and colleagues. use the same kind of logical work flow menus as market leaders like Sage and SAP.

Contras:

Inadequate in terms of accounting capabilities. It's helpful that you can connect to both Sage and FreshBooks. Due to the dominance of huge US-based project management software, their popularity in CEE should be increased.

Bram
CEO en Bélgica
Producción audiovisual, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great all-in-one package!

5,0 hace 2 años

Comentarios: I use Scoro on a daily basis and overall, the software provides me with an excellent experience.

Puntos a favor:

I like that Scoro provides a real all-in-one package, from quoting to invoicing a project and everything in between. No more needs for extra software.

Contras:

Sometimes, I miss a few extra drag-and-dropp options. Also, it is not easy to keep up to date with all the new functionalities and software updates.

Bryony
Bryony
Director en RU
Usuario de Linkedin verificado
Diseño gráfico, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: GetApp

Beware the 30-day notice period

3,0 hace 6 meses

Comentarios: Deadful. The staff are condescending and unhelpful. The 30-day notice period after a 10 day subscription is outrageous.

Puntos a favor:

The system works fine. It allows for project and time management, with easy quotations and invoicing.

Contras:

The 30-day notice period came as a shock. I used Scoro for less than 2 weeks when my team decided that the software wasn't what we needed. I requested a cancellation (which you can't do yourself online as with other platforms), and they charged me a full extra month fee. I find this outrageous. The people I have dealt with from Scoro are all very condescending and they record discussions without asking for permission.

Respuesta de Scoro

hace 6 meses

Hey Bryony, Thank you for taking the time to leave us feedback - any and all is always welcome so we could continuously improve our operations. We apologise, for the negative experience. Our services team by no means wanted to come off condescending, but only wanted to offer additional help, as you were such a recent customer of ours. No customer is less important that another and all escalated cases are reviewed with utmost care and with the customer always in mind and we apologise if the review took longer than expected. Choosing the correct software which suits your company’s needs is also our priority and by no means do we want to charge people for a services which are not for them. Considering all aspects you were refunded in the beginning of this week for the remainder of the period and we truly hope you find the best solution for you. Mary

Brandon
Brandon
Sales Specialist en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 5 001-10 000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Scoro simplifies the process and project management

4,0 hace 9 meses

Comentarios: The main advantage of using Scoro is that it may help you streamline your process from beginning to end, from estimating to managing activities. The icing on the cake is the ability to timestamp all actions.

Puntos a favor:

Intuitive and easy to operate. Connections between the initial client interaction and the final project delivery. After a contract has been approved, this tool helps individuals generate estimates for their work, then bills them for it, and creates a plan for managing the project.

Contras:

Overwhelming amounts of data may occasionally flood the screen. When faced with an overwhelming amount of information, it might be difficult to locate specific specifics.

erki
CEO en Estonia
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Good value for money!

4,0 hace 3 años

Comentarios: Priceoffers, orders, invoicing, activity tracking etc. This is one of out main tools’

Puntos a favor:

Automated invoices and budget tracking are our most used tools!

Contras:

Not as easy to customize as we would like!

Marcus
Vice President of Marketing en Singapur
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Good workflow management app with a moderately high price

4,0 el año pasado

Comentarios: The overall experience in using Scoro is rather smooth but there some small issues in the flow of things which they should fix.

Puntos a favor:

Scoro covers most of what we need for project management and it's deployment won't suck up much of our time. All we need is in one single platform and so we don't have to jump back and forth using various tools. That is basically what we like most of Scoro. For example we can integrate our time tracking in one place together with our accounting function thereby giving us a overall view to see if we stay within project cost. There are a lot more possibilities and we are still exploring.

Contras:

The disadvantage of Scoro is the cost. At the beginning cost of $26 per user it is certainly not cheap for a small and medium company. And to get most of the gist in using Scoro most companies would probably need a higher plan.

Helen
MD en RU
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easy to use and everything in one platform

5,0 hace 3 años

Comentarios: Overall it's saved us a bunch of time, helped information to become far more visible amonst the whole team, and given us reports and insights we could never have got before due to information living in separate systems. The team enjoy using it too.

Puntos a favor:

Having used a lot of project management software in my past, I've found Scoro to be one of the easiest and most intuitive to use. I've rarely needed to read documentation or watch videos, because you can mostly just tell how it works. When I do have a specific question, their support team is one of the best I've ever encountered - I get detailed replies with screenshots from a real person typically wtihin just a few hours that answer my questions in full. From an initial lead/ enquiry, Scoro can handle the full end to end process of converting that into a quote, project, set of tasks, project plan and invoice. It also has time tracking. We've been able to get rid of 3 different bits of software because Scoro can handle it all. It even integrates wtih our accounting software Xero. One of the things I like the most are the customisable dashboards which pull whatever key metrics you'd like to measure into one place, giving you powerful insights into your sales and productivity performance.

Contras:

It does take time to get all your data imported and work out how to set things up in a way that works for you. However this would be the case for all software of this type - if you want it to be tailored to you, you have to put the upfront effort in. This isn't a critique but rather something to be aware of when planning how long to get things initially set up - we did ours in 6 weeks due to an impending deadline, but 3 months would be more comfortable. Price wise, it's towards the higher end of the scale, but I think it's worth it.

Margit
client manager en Estonia
Contabilidad, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy menu, easy to use

5,0 hace 6 años

Comentarios: Reminds me of the priority tasks in my day's work today

Puntos a favor:

The software is easy to use because it is logical and easy. The software is color-rich and contains enough information. The software can transfer tasks to other members of the organization. The software can create tasks that are beautifully in sight and you will not forget to deal with them in a few moments or days. The calendar is very convenient because you can mark your reminders in days or years. The software reminds you of the tasks and reminders that you entered in the calendar. The software will quickly find the customer from its database. The software reminds you if someone has a birthday party in the organization. The software leaves the client with all the information that has happened to him. I like this software.

Contras:

The software does not show the content of the contract. It does not indicate which equipment is a contract with the client, does not show the latest transactions and does not show the valuation and the terms of the contract. Does not show customer balance. The filtration system is a bit complicated or not enough to teach us. For me, filtering is difficult. If you mark Make Task done, you will have to create a new reminder for yourself - it disturbs that there will be additional movement for me in this regard. The most disappointing is the fact that you do not see the contents of the agreement.

Laura
Sales Manager en Estonia
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great tool for assorment, selling and general analysis

5,0 hace 6 años

Comentarios: Before we were using Excel. The comparison is enormous:
- work efficiency has risen tremendously
- "forgetting" or "loosing" offers on paper has dropped to 0
- can always keep an eye on what has been done, what is in the process etc.
- all data (clients, assortment, purchase history) is in one general system together

Puntos a favor:

Client-based quick access to purchase history and same order possibility with just a few cliks. Category and sub-category segmentation possibilities, which makes it easier for other users to select suitable products for selling. Able to see sales margin% while composing quotes and deciding upon possible discounts. Possibility to link all active projects dierctly to the weekly/montly calendar --> providing a complete overview of th schedule ahead. NB! Possibility to activate active projects only for the employees involved (not everyone!).

Contras:

Unable to delete expired data once some previous action has been taken. Sometimes you need to apply too many filters before you get the data you require. Unable to change description or other data on the invoice, that does not affect the sum, once the payment has been transferred (it becomes locked in the system).

Sigen
Project Architect en Panamá
Arquitectura y planificación, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Scoro Review

4,0 hace 3 años

Puntos a favor:

It is great to have access to most of the information related to the projects. Having the Gantt chart has definitely been a plus to the new updates.

Contras:

I would like to see easiness in linking MY tasks to the project (the dropdown options should be related only to that project especifically and not ALL projects that are not even assigned to me). This is especifically when doing an event. Also, when closing an event tht I modified, I'd prefer to go straight back to the main schedule, not just to that one event separately. The Gantt, even though it's been a gread addition, still needs more work.

Marta
PPC Specialist en RU
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Work Management Solution

5,0 el año pasado

Puntos a favor:

Scoro allows me to allocate non-billable and billable work and manage tasks and meetings. Time can be tracked in real time and everything could be planned and scheduled. The Detail Reporting gives me an overview of individual workloads and the Planner could show potential overbookings.

Contras:

Integration w/ Google Calendar. Sometimes it's not easy to manage all my events from both calendars.

Usuario verificado
Usuario de Linkedin verificado
Defensa y espacio, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Learning an getting effective with Scoro takes time - but eventually, it will pay off!

4,0 hace 6 años

Comentarios: Good overview of the project together with project members, how they are performing, how much time has spent, all the relevant documents in one place etc. Basically, it will give the user a very good overview what is going on and how much time it takes.

Puntos a favor:

The best thing about Scoro is the detailness. Sometimes, administrative time spent in Scoro will take a lot of time, but on the other hand, it will gather together all the necessary elements of the project that are needed to evaluate the process. It is a great tool for managing the team by giving tasks. Very cool feature is the smart e-mail that will keep the important information outsourced from the company mailbox - also, You can simply connect the e-mails to certain projects so You will have all essential parts of the project in one bucket.

Contras:

It is a bit tricky to learn the software quickly. Also, there are some obstructive steps e.g. automation of filling the form blanks takes a lot of time.

Bracken
Assistant Producer en RU
Medios online, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Bracken's Scoro review

4,0 el año pasado

Comentarios: Overall my experience with Scoro is that it's helped me and the team to understand a project to a high degree and track how the project is progressing. I would recommend Scoro to a friend if they wished to use a platform to track the progression of a project to a high degree.

Puntos a favor:

I really like the feature time tracking feature for each project as it allows me to forecast time how much time I can spend on a project. I also think the buffer time spend on the project is useful as again it allows me to forecast a project.

Contras:

I'm not a massive fan of the activity-type feature. It's tedious to keep inputting an activity type into my scoro calendar. I wish there was a way you could sync it up with google calendar so I only need to put it on my google calendar as this will save time and seems like a good feature. I also wish there weren't as many notifications from Scoro robots as it clogs up my emails.

Usuario verificado
Usuario de Linkedin verificado
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Scoro - simple, but good. Simply good!

4,0 hace 6 años

Comentarios: Overall I think that Scoro is quite a good option to use as an everyday sales and CRM tool. It's simple enough for even those not really familiar with computers and programs. On the other hand it has possibilities to get the job not only done but done well.

Puntos a favor:

+ easy to use + really good overview about companies, offers, contacts etc + possible to add bookmarks (making the program quick and comfortable to use) + possible to personalize program (front page view, client list view etc)

Contras:

- too many updates!!! sometimes I think there's a guy working in Scoro who has to make up an update no matter what. find him something else to do :)

Alberto
Performance Media Executive en Italia
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Review

5,0 el año pasado

Comentarios: Scoro helps me to better organize my day to day tasks

Puntos a favor:

The most impactful feature is the task management, with the possibility to easily organize your planner with time entries

Contras:

I miss the presence of a checklist in tasksAlso, I find the planner difficult to consult, but I solved this issue by using this chrome extensions [sensitive content hidden]

Vasile
Performance Media Specialist en Italia
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Scoro Review

5,0 el año pasado

Puntos a favor:

It's easy and fast to use for me and my team

Contras:

When I duplicate a task the description will not be duplicated.