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Opiniones de TutorCruncher

Sobre TutorCruncher

Sistema de gestión empresarial de tutoría que ofrece hojas de asistencia, programación, nómina, facturación y capacidades de coincidencia tutor-alumno.

Descubre más sobre TutorCruncher

Puntos a favor:

Intuitive, easy to manage tutoring company, user friendly, love the blog.

Contras:

Editing repeating lessons can be confusing and unintuitive.

Valoraciones de TutorCruncher

Evaluación media

Facilidad de uso
4,3
Atención al cliente
4,6
Funcionalidades
4,4
Relación calidad-precio
4,5

Probabilidad de recomendación

8,9/ 10

TutorCruncher tiene una valoración global de 4,6 estrellas sobre 5 según las 244 opiniones de usuarios de Capterra.

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Filtrar opiniones (244)

David
David
COO en EE. UU.
Usuario de Linkedin verificado
Administración educativa, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

95% Stoked on Tutor Cruncher

5,0 hace 2 semanas Nuevo

Comentarios: Overall it is great. Customer support is top-notch. I feel like they are also a company that is developing adapting and growing with client needs.

Puntos a favor:

It has lots of features and supports that are custom-made for tutoring companies.

Contras:

My one complaint is for USA-based companies there is no way for clients to pay via ACH Bank Transfers.

Respuesta de TutorCruncher

hace 2 semanas

Hi David, thank you so much for the lovely review! We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃

Aksel
Tutoring Service en Francia
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

TutorCruncher Review

4,0 hace 3 meses

Comentarios: Overall has been very helpful, allowed us to streamline our process. However, we had to write our own integrations to customize the site for our needs

Puntos a favor:

I really like the customizability, and the amount of features offered. Pipeline is great, calendar is great, statistics/analytics that we can see is amazing

Contras:

Sometimes it feels a bit rigid, and would like a bit more customizability. Also if more things were in the API this would be useful, I know you cannot add labels through the API so if the API was fully open this would be helpful in allowing companies have more customizability

Respuesta de TutorCruncher

hace 3 meses

Hi Aksel, thank you so much for the wonderful review! We’re thrilled to hear that you’re enjoying TutorCruncher. Your feedback means the world to us, and we’ll definitely take your comments about our API into account as we continue to improve. If you ever have any additional thoughts or questions, don’t hesitate to get in touch - we’re always here to help! 😃

Amanda
Ceo en EE. UU.
Administración educativa, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Moderately content

3,0 hace 2 meses Nuevo

Comentarios: Average. It's difficult to determine if we've outgrown Tutor cruncher because our business has grown or if Tudor cruncher just doesn't have the capabilities that we need or want in a system

Puntos a favor:

Tudor cruncher has significantly simplified our invoicing process and saved us time at the end of the month on that aspect of our business. It has also worked well for sharing tutoring needs with our teachers and tutors

Contras:

The limitations around putting multiple parents on one account has caused a lot of headache. Additionally, the lack of clarity and consistency on the billing side has caused frustration and concerns. We've also been frustrated with the system reverting back to stripe when we have set clients up on the direct debit go cardless option and that has caused a client to be charged when they should not have been charged. Further, the ability to make adjustments to a bill once a payment order has been sent has caused us to have to pay fees multiple times because we've just had to delete the invoice and resend it and then it's confusing on the client's end because it looks like they've been billed twice. Additionally, we have locations and tutors in three cities and while many of the jobs are virtual, so open to any team member. It would be a lot nicer if we could cipher out clients and tutors by location in a different format

Barbara
Office Manager en Suiza
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Tutor Cruncher Review

4,0 hace 4 semanas Nuevo

Comentarios: I wish we could use it more but a lot of pre and post training operations are not doable in TC. Better that what we had before and easy to use within it's parameters.

Puntos a favor:

everything is linked so many different ways to navigate through options

Contras:

In general, TC can be difficult to use for training of larger numbers (up to 12 usually) and recent export option changes do not work for us. There is a lot of doubling up of work.

Respuesta de TutorCruncher

hace 3 semanas

Hi Barbara, thank you so much for the feedback! We will take this into account and look forward to making your experience more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃

Nicola
Tutor en RU
Administración educativa, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Makes life so much easier

5,0 el mes pasado Nuevo

Comentarios: Positive and straightforward. Always on hand to answer questions.

Puntos a favor:

Ease of use and customer service is excellent.

Contras:

The fees are a little high when you take into account the tax charged by TC on every transaction as well.

Respuesta de TutorCruncher

el mes pasado

Hi Nicola, thank you so much for the lovely review! Truly made our day. We look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃

Donna
Elementary and Special Ed dept head en EE. UU.
Administración educativa, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Good stuff. Could help us a bit more

4,0 hace 2 meses Nuevo

Comentarios: It's been good. I'm still learning the system, but rely on my co-worker to help tutor me on things that I didn't realize I could do.

Puntos a favor:

The ease of getting jobs out to potential tutors, the way we can set up new clients. our record of seeing clients and invoicing them.

Contras:

When a tutor applies for a job, but has questions, I cannot reply back to them. I would like a way to respond to their questions directly from tutor cruncer

Respuesta de TutorCruncher

el mes pasado

Hi Donna, thank you so much for the lovely review! Truly made our day. We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃

Robin
Director en RU
Aprendizaje en línea, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A Trustworthy Market Leader

5,0 hace 4 semanas Nuevo

Comentarios: Good, certainly a market leader in the tutoring space!

Puntos a favor:

Ability to use TutorCruncher as the main central point-of-truth for your tutoring database. Split payments are nice too, expecially to stay compliant!

Contras:

Thier tech-team seem to be stretched at times, bug fixes can take some time, which can be stressfull when you're waiting on a fix to resolve issues with your own business' clients. Would be nice to see some automation/workflow tools.

Respuesta de TutorCruncher

hace 3 semanas

Hi Robin, thank you so much for the lovely review! Truly made our day. If you ever have any further thoughts or questions, feel free to reach out! 😃

Pantea
Founder en Australia
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Excellent tutoring platform

4,0 hace 3 semanas Nuevo

Comentarios: We're happy with Tutorcruncher and it's features.

Puntos a favor:

It's easy to use, well integrated with other products and brings the tutors, clients and students together in one space.

Contras:

I don't like that we are unable to mark students as dormant the way we can with clients. I know that we can create a label to mark them as dormant but this is not the same.

Respuesta de TutorCruncher

hace 3 semanas

Hi Pantea, thank you so much for the lovely review, we look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃

Shauna
Administrator en Canadá
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Efficient and user friendly

5,0 hace 2 meses Nuevo

Comentarios: Positive! As an administrator, it helps me keep track of day to day tasks, as well as the status of various tutoring assignments.

Puntos a favor:

I find TutorCruncher to be very organized and user friendly.

Contras:

Occasionally it has been challenging to get the answers needed through chat.

Respuesta de TutorCruncher

el mes pasado

Hi Shauna, thank you so much for the lovely review! We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃

Jon
Executive Director en EE. UU.
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Tutor cruncher review

4,0 hace 2 meses Nuevo

Comentarios: Great! it has served out business well. we have used it to grow our tutor business.

Puntos a favor:

client management, billing, tutor management

Contras:

Emailing through tutor cruncher can be clunky. would be great it if it had an app.

Respuesta de TutorCruncher

el mes pasado

Hi Jon, thank you so much for the lovely review! We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃

Anna
Company Director en RU
Aprendizaje en línea, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Review from TW

5,0 hace 5 meses

Puntos a favor:

Sophisticated and advanced functions and a good layout

Contras:

Confusing to learn to use to begin with, takes a while

Respuesta de TutorCruncher

hace 4 meses

Hi Anna, thank you so much for your kind words! Your feedback means the world to us, and we’re thrilled to hear you’re enjoying TutorCruncher. If you ever have any more thoughts or questions, don’t hesitate to reach out! 😃

Brian
Private Tutor en Sudáfrica
Aprendizaje en línea, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Tutorcrunchor Review for Lone Tutors

4,0 hace 5 meses

Comentarios: Very helpful thus far for providing the means to host my lessons with little effort in terms of admin. I can imagine it would be great for bigger tutoring businesses, regardless if online or in person, but it is bloated for those simply running a smaller part time tutoring business. Overall, I cannot find something out there that provides this much automation and tools I need while still keeping the price respectable, even if I am a lone tutor.

Puntos a favor:

The synchronisation of the lessons, students and clients to invoicing and scheduling.

Contras:

The flexibility to handle smaller businesses. There is a lot of extra settings I had to turn off and do not use that would only benefit me if I were a bigger team or business.

Respuesta de TutorCruncher

hace 4 meses

Hi Brian, thank you so much for your kind words! Your feedback means the world to us, and we’re thrilled to hear you’re enjoying TutorCruncher. If you ever have any more thoughts or questions, don’t hesitate to reach out! 😃

Hannah
Company Director en RU
Administración educativa, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great software for tutor and lesson management

5,0 hace 7 meses

Puntos a favor:

Easy to use and effective software for managing a tuition business. Includes everything from initial contact to requesting and taking payments and paying tutors.

Contras:

Expensive, particularly when card processing fees are added.

Respuesta de TutorCruncher

hace 6 meses

Hi Hannah, your feedback means a lot to us, and we're really glad you're enjoying TutorCruncher! If you ever have any more thoughts or questions, don't hesitate to give us a shout 😃

James
COO en RU
Administración educativa, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Use of Tutor Cruncher for Online Business

4,0 hace 6 meses

Puntos a favor:

Tutor Cruncher has helped us to clearly store and track all of our lesson delivery in one place that is clear for all of our tutors to review and then also write lesson reports for.

Contras:

It would be great to have better payment integrations for international currencies and also for there to be a better log of lesson durations on the attendance report button for clients to view

Respuesta de TutorCruncher

hace 6 meses

Hi James, your feedback means a lot to us, we have made a note of it. We're really glad you're enjoying TutorCruncher! If you ever have any more thoughts or questions, don't hesitate to give us a shout 😃

Darren
Programme Supervisor en Hong Kong
Administración educativa, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Recent bugs

4,0 hace 9 meses

Comentarios: We recently experienced some bugs in creating a new tutor profile. We hired a few tutors in March and created the accounts of Tutorcrunch for them. However, all of the new accounts registered in March have disappeared suddenly without any record/history left behind. We know there is a function in TC to check the history of any action. But those affected accounts have disappeared and no record. They just liked not being created. Those tutors have to re-do the setup to their account. This is quite inconvenient for them.

Puntos a favor:

The tutors' availbility is amazing for communicating with tutors in different time zones.

Contras:

1. The calendar only shows one time zone, we need to switch every time in the setting. 2. If the calendar can be default set as showing 00:00-23:59, it would be best, because we need to manually press something to show more time on the calendar.

Respuesta de TutorCruncher

hace 8 meses

Hi Darren, thanks for taking the time to leave us such a detailed review! We're glad to hear that you've found the platform useful. We'll definitely work on making our calendars as well as the system as a whole more streamlined.

Lauren
Tutoring Agency en RU
Administración educativa, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Tutorcruncher Review

5,0 hace 3 meses

Puntos a favor:

It is easy to use for both tutors and admins. You are able to customise forms which makes it easy to personalise to individual businesses.

Contras:

You don't get notified when people pay with Amex cards and there is an extra charge for these.

Respuesta de TutorCruncher

hace 3 meses

Hi Lauren, thank you so much for the lovely review! We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. You can disable 'American Express cards' in System > Settings > Payment Integrations > Card payments with Stripe (New) > Settings which should resolve this issue. If you ever have any further thoughts or questions, feel free to reach out! 😃

Verity
Managing Director en Australia
Artes escénicas, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Backbone of my company

5,0 hace 3 meses

Comentarios: TutorCruncher is the backbone of my company and I couldn’t function without the software. All of my invoicing, student jobs, and client details and stored and managed securely in TutorCruncher. Would highly recommend.

Puntos a favor:

Being able to professionally handle invoicing for clients

Contras:

There isn’t a feature available that tracks if tutors are submitting their lesson reports late

Respuesta de TutorCruncher

hace 3 meses

Hi Verity, thank you so much for the lovely review! Truly made our day. We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃

Stuart
Tutoring Programme Manager en RU
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A brilliant system for helping with our administration.

5,0 hace 6 meses

Puntos a favor:

It is very user-friendly and easy for administrators, tutors, students and clients to use.

Contras:

Some of the functions can be a little clunky and slow. Also, at times it can be confusing how there are a few different ways to do the same task.

Respuesta de TutorCruncher

hace 6 meses

Hi Stuart, thank you so much for the lovely review! Your feedback means a lot to us, and we're really glad you're enjoying TutorCruncher! If you ever have any more thoughts or questions, don't hesitate to give us a shout 😃

Jack
Director en RU
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Review of TutorCruncher

4,0 hace 9 meses

Puntos a favor:

Easy to use the tools, high uptime and able to manage most of my workflow.

Contras:

Occasionally clunky, missing some functionality in the detail of certain workflows, and quite expensive.

Respuesta de TutorCruncher

hace 8 meses

Hi Jack, thank you so much for the review! We're thrilled to hear that you're happy with the system.

Grant
Chief Access Agent en EE. UU.
Administración educativa, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A great product that’s been a huge help!

5,0 hace 5 meses

Comentarios: I love the product. It is very extensive, but with that comes a large learning curve. I wish there was more training and support in learning the product.

Puntos a favor:

I love the auto invoicing and the lesson reports option. It’s an amazing product.

Contras:

Customer service and lack of training. The time difference between the US and the UK makes it difficult to get an immediate answer.

Respuesta de TutorCruncher

hace 4 meses

Hi Grant, Thank you so much for your kind words! We truly appreciate your feedback and are thrilled that you're enjoying TutorCruncher. Great news - we’ve opened an office in Chicago, so you’ll have priority support whenever you need it. Don’t hesitate to reach out! 😃

Matt
Company Director en RU
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Life Changing Software

5,0 hace 9 meses

Comentarios: Happy with TC - it has revolutionised the way we operate

Puntos a favor:

TutorCruncher has helped us organise in ways we weren’t achieving

Contras:

Transactional costs per lesson - obviously this is Stripe but still quite a significant chunk of the margins

Respuesta de TutorCruncher

hace 8 meses

Hi Matt, thanks for taking the time to leave us a review! Glad that the platform has made your life easier, we love to hear it!

Nicki
Director, KAUST Enrichment for Youth en Arabia Saudita
Educación superior, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

TUTORCRUNCHER MEETS ALL OUR NEEDS

5,0 hace 5 meses

Comentarios: From reaching out as a potential client, through the purchase, customization and training, everyone at TutorCruncher was hugely helpful in getting us up and running.

Puntos a favor:

We are not using the full functionality, but what we do use works well for our needs.

Contras:

We cannot do the payments through TutorCruncher. This is not your fault, as our organization insists we use Shopify for invoicing. It just causes a lot of extra work for us. :-(

Respuesta de TutorCruncher

hace 4 meses

Hi Nicki, Thank you so much for your lovely review! Your feedback truly means the world to us, and we're thrilled that you're enjoying TutorCruncher. We hope you'll have the chance to try out our invoicing system in the future – it's incredibly robust and designed to save you a lot of time! Thanks again for your kind words!

Cristian
Business Manager en Australia
Aprendizaje en línea, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

100% recommend

5,0 hace 6 meses

Comentarios: 10/10 - overall experience as a business owner is second to none.

Puntos a favor:

Very easy and simple to use. Staff very friendly and responsive.

Contras:

No negatives, simple to use and very useful for my business.

Respuesta de TutorCruncher

hace 6 meses

Hi Cristian, thank you so much for the lovely review, truly made our day! We're really glad you're enjoying TutorCruncher! If you ever have any more thoughts or questions, don't hesitate to give us a shout 😃

Andrew
Trustee en RU
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Tutorial organising out of the box

4,0 hace 9 meses

Puntos a favor:

Intuitive - integrates with lesson space. Keeps a record of everything for the team to see.

Contras:

Sometimes hard to know what has been sent. Some clunkiness in how pages work.

Respuesta de TutorCruncher

hace 8 meses

Hi Andrew, thanks for taking the time to leave us a review! Happy to hear that the platform has made your life easier.

Dani
Founder en Japón
Aprendizaje en línea, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Very beneficial for our business

4,0 hace 9 meses

Comentarios: Currently, it's going well and we have no issues at present.

Puntos a favor:

The ability to split payments. Ease for tutors and admins.

Contras:

I worry about whether everything is running smoothly behind the scenes - based on past experience.

Respuesta de TutorCruncher

hace 8 meses

Hi Dani, thank you so much for your valued feedback. We're thrilled to hear that you're happy with the system.