--- description: ¿Qué piensan los usuarios de Cro Software? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Cro Software gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cro Software - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para control de transporte](/directory/10048/transportation-dispatch/software) > [Cro Software](/software/146298/cro-software-solutions) # Cro Software Canonical: https://www.capterra.co.cr/software/146298/cro-software-solutions Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/146298/cro-software-solutions?page=2) > Solución de distribución, enrutamiento, seguimiento de activos y facturación automática para los sectores de residuos, reciclaje, contenedores y servicios. > > Veredicto: 52 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Cro Software? Residuos, reciclaje, contenedores, almacenamiento portátil, oficina móvil, aseos portátiles, alquileres, etc. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 52 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: RapidWorks ## Contexto comercial - **Precio inicial**: USD 400,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Reino Unido ## Funciones - Acceso móvil - Barcode/Ticket Scanning - Base de datos de clientes - Creación de informes históricos - Creación de informes y estadísticas - Creación de informes/análisis - Enrutamiento - Facturación - GPS - Gestión de carburante - Gestión de clientes - Gestión de conductores - Gestión de empleados - Gestión de expediciones - Gestión de inventarios - Gestión de la conformidad - Gestión de pedidos - Gestión de pedidos de trabajo - Gestión de proveedores - Gestión de residuos - Gestión de usuarios - Métricas de rendimiento - Optimización de rutas - Programación - Real-Time Monitoring - Real-Time Updates - Registro de entrada y salida - Seguimiento de actividades - Seguimiento de activos - Seguimiento de conductores en directo - Seguimiento de equipos - Seguimiento de inventario - Seguimiento de residuos - Seguimiento de ubicación - Seguimiento de vehículos - Seguimiento del kilometraje - Third-Party Integrations ## Integraciones (en total: 1) - QuickBooks Online Advanced ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para control de transporte](https://www.capterra.co.cr/directory/10048/transportation-dispatch/software) ## Categorías relacionadas - [Software para control de transporte](https://www.capterra.co.cr/directory/10048/transportation-dispatch/software) - [Software de planificación de rutas](https://www.capterra.co.cr/directory/30944/route-planning/software) - [Software de gestión de residuos](https://www.capterra.co.cr/directory/10045/waste-management/software) - [Software de seguimiento de activos](https://www.capterra.co.cr/directory/30837/asset-tracking/software) - [Software de reciclaje](https://www.capterra.co.cr/directory/30847/recycling/software) ## Alternativas 1. [Elite EXTRA](https://www.capterra.co.cr/software/131389/elite-extra) — 4.7/5 (356 reviews) 2. [Samsara](https://www.capterra.co.cr/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (944 reviews) 3. [Motive](https://www.capterra.co.cr/software/138669/motive) — 4.5/5 (1687 reviews) 4. [Driv.in](https://www.capterra.co.cr/software/147906/driv-in) — 4.7/5 (114 reviews) 5. [Verizon Connect](https://www.capterra.co.cr/software/124641/fleetmatics-work) — 3.2/5 (940 reviews) ## Opiniones ### "It's great but it could be greater" — 5.0/5 > **Amelia** | *9 de noviembre de 2018* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: the ease of adding orders, being able to see where everything is, and rearranging the day > > **Puntos en contra**: when adding a new site for an existing customer there special pricing doesn't auto populate. Also if you have a site that is getting serviced more then once in the day it doesn't show that on the main dispatch page. > > Support team have always been great with help. Thanks guys so much. ----- ### "Long time CRO user" — 5.0/5 > **Terry** | *24 de marzo de 2026* | Minería y metalurgia | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: -Central database for customer info -inventory/map control of assets -drag and drop between jobs -ability to upload pics and maps for drivers -signature page for deliveries -real time map showing trucks locations and data > > **Puntos en contra**: -cloud based platform means it can't be tailored to individuals -driver interface is sometimes difficult to use when entering bin numbers > > We have been using CRO for more than 10 years and it transformed our trucking operation from a clumsy, paper based system to a cloud based, immediate response system with drivers receiving immediate, accurate information. The ability to control both customer info and asset management within one system is invaluable. ----- ### "Classic Overpromise and Underdeliver scenario." — 3.0/5 > **Usuario verificado** | *5 de marzo de 2019* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Dark background colors are easy on the eyes. The basic functions of the software is very straightforward and quick to learn. > > **Puntos en contra**: The upfront, non-refundable licensing fee of several thousand dollars. Never sign a non-refundable contract when you have no experience with the software other than demonstrations--that was our very painful life lesson\!\! Cro software was touted as a comprehensive solution and it was not. It lacked one of the most fundamental pieces that we needed in order to operate effectively (that our outdated software covered handily). There is also no way to securely capture credit card information. Our outdated software was able to do a better job of this and there are even better options with other software. A close competitor, CORE software, has a way to tokenize cardholder data and is PCI compliant. Tech support was frustrating to work with. It was generally the same person who had a tendency to assume they knew what you were trying to understand before fully listening to the question and would proceed to talk over you or go on ad nauseam on the training when we already had that part down. It would be tricky, but we'd have to find ways to interject or interrupt so that we didn't waste 2 hours. We had a 2 hour training on billing in which all I wanted to do was to try one invoice to see how it would show up in my online accounting system. I was finally able to get them to try that at the very end and as I suspected that billing was not going to sync with my books without a lot of changes to my accounting. I would have liked to have saved the 2 hour training session. > > We signed up for Cro Software hoping it would be a much needed upgrade to the outdated software system. I had my doubts at the very beginning and started to express my frustrations within the first 30 days. I told them after the very first training session that I no longer wanted the billing piece. I was charged for it anyway and I felt like I had to tell 3 different people I didn't want billing any more before I could get anyone to hear me. With the other missing pieces we were always assured that the critical pieces that we needed "were in the que and would be added soon." Meanwhile I had to use my old software and make double entries to it and to Cro (very time consuming) in order to keep track of the information for which I am required to do reporting for the state. I paid for peace of mind, not to have more work on my office staff. We quit using Cro after 90 days. We had about 5-7 hrs training total (all of which were longer than they needed to be and less effective than they could have been). We were told that we could not get any of our money back (our large upfront payment or any monthly fees) because they had already done "so much" training. I should have been the one reimbursed for the training because it was such a painful waste of my staff's time. They also said that because Cro has so many happy customers they couldn't understand what our problem with them was. Moral of the story: They don't listen. This ranks as one of my most painful lessons. ----- ### "Honest review" — 5.0/5 > **Luanne** | *31 de marzo de 2026* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The thing we like most about Cro is ease of use. I always saying nothing in life should really be that hard and this software proves that. > > **Puntos en contra**: As Cro developes more and more features it creates different paths to get to the same place (this is great) but I would love some more training videos as to the preferred path or any side effects taking each different path can have > > We have been with Cro for a few yrs now and overall I see no reason we would ever leave. Support has really been the very best thing about this company ----- ### "Love this program" — 5.0/5 > **Kristin** | *30 de agosto de 2024* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Easy to use. customer service is great and response is very fast\! > > **Puntos en contra**: its slow and doesn't allow to log on when you click it once. It keeps making you hit the log in button at least 3 times before it'll log in. > > I like it. I use it daily and its a big part of my company. we couldn't do what we need to without it. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/146298/cro-software-solutions?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/146298/cro-software-solutions) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados