17 años ayudando a las empresas costarricenses
a elegir el mejor software
Sobre Jolt
Jolt es un software basado en tablets que se utiliza para administrar las operaciones diarias y a los trabajadores por hora, al brindar información en tiempo real a los propietarios y gerentes.
The client I'm working with now thought it would be useful to him and his employees.
Changing availability has been difficult for my team. They will enter information and it will disappear.
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Gestiona los riesgos con Jolt
Puntos a favor:
Este aplicativo es de gran utilidad para el control de riesgos de la empresa y demás funciones.
Contras:
Al momento de implementar este aplicativo fue algo tedioso pero cumple con las expectativas
Respuesta de Jolt
el año pasado
Hi Felipe, thank you for your review. We're glad to hear that our application is very useful for company risk control and more. We understand that the implementation process can feel tedious at first, but we're happy to hear you've been able to make the most of the software. If you have any further concerns or questions, please don't hesitate to reach out to our support team. We value your business and hope to continue providing you with top-quality service. Thank you for choosing Jolt!
app muy completa
Puntos a favor:
lo que mas me ha gustado de esta app es que es super sencillo usarla y lo completa que es tienes desde aplicación móvil, listas de verificación, etiquetas etc de momento muy contentos que jolt
Contras:
la atención al cliente deja bastante que desear.... tardan un montón en contestar y eso hace que tenga este punto negativo
Respuesta de Jolt
hace 2 años
We're glad to hear that you find Jolt to be a very complete and easy-to-use app. We're sorry to hear that you have had a negative experience with our customer service. We are continuously working to improve our response time and make sure that all of our customers feel heard and taken care of. We appreciate your feedback and thank you for choosing Jolt!
Save a ton of money
Comentarios: My experience has been excellent. the staff goes far and above.
Puntos a favor:
Live time cooling monitoring Last night before closing I got a warning that the UT Wing Cooler was running warm, I was able to have the guys move 10 cases of chicken wings out of this cooler before they left. In the morning the wing cooler was not operational and we were able to save all that product. Thank you Jolt!
Contras:
I wish it was integrated into more of our software
Respuesta de Jolt
hace 2 años
Thank you for your review, Steven! We are delighted to hear that you have had an excellent experience with Jolt and that our staff has gone above and beyond to help you. Thank you for your feedback and for choosing Jolt!
Pretty good for the cost.
Comentarios: Overall, I am happy with the experience. There are some options that I would like to have added, but it is saving me some time.
Puntos a favor:
The cost and the function that allows team members to edit their own punches. Huge time saver for me.
Contras:
I would like to see integration of Paid Time Off / Vacation hours. We have a set schedule in our clinic, so the scheduling function is a little cumbersome. I understand this approach for restaurants or other types of businesses, but the ability to track / enter Paid time off would be very helpful. I also would like the report option to be different. I would like a report that gave daily, weekly and pay period totals per employee. I have to manually adjust the excel sheet to figure overtime hours.
Streamline Your Workflows and Boost Productivity
Comentarios: Overall, using Jolt can be a positive experience for businesses looking to streamline their work processes and boost productivity. The platform's easy-to-use interface, improved collaboration and communication features, and customizable templates can help teams save time and achieve better results. However, like any technology solution, Jolt may have a learning curve for some users and may not be suitable for businesses with complex or specialized project management needs. Before investing in Jolt, it's important to thoroughly evaluate the benefits and drawbacks to ensure that it meets your specific requirements and expectations.
Puntos a favor:
Jolt offers several benefits to businesses looking to streamline their work processes and boost productivity. Some of the key advantages of using Jolt include: Easy to use and intuitive interfaceImproved collaboration and communication between team membersReal-time tracking and reporting of tasks and projectsCustomizable templates and integrations with popular toolsEnhanced visibility into team performance and progress.By simplifying workflows and improving collaboration and communication, Jolt helps teams achieve better results in less time. Whether you're looking to manage small projects or large-scale initiatives, Jolt is a versatile and powerful solution that can help you meet your goals.
Contras:
One potential drawback is that it may have a learning curve for users unfamiliar with project management tools. Additionally, the platform's features and capabilities may be limited for businesses with highly complex or specialized project management needs. Finally, some users may find the cost of Jolt to be a concern, especially for smaller or cost-conscious organizations. Before making a decision on whether Jolt is the right solution for your business, it's important to thoroughly evaluate the benefits and drawbacks to ensure that it meets your specific needs and requirements.
Respuesta de Jolt
hace 2 años
Thank you for taking the time to review Jolt, Sarfaraz! We appreciate your honest feedback and are glad to hear that you find Jolt to be an easy to use and intuitive solution. We understand that it may take some time for teams to get used to any new system, but we are committed to making that process as seamless as possible, and confident that once they do, Jolt will help them achieve better results every time.
Jolt transforms our workforce into an efficient well-oiled, agile machine
Comentarios: Massive operational efficiency.
Puntos a favor:
Jolt has given us visibility into our day-to-day operations. It allows us to see where we exceed and where we fall short. Jolt provides the mechanism for operational efficiencies which can't be achieved with paper checklists. We love that we can organize every day in advance and ensure we're in compliance with food safety practices using checklists, food labels, and temperature probes. Jolt is our future manual for franchisees to perform their day-to-day operations.
Contras:
Bluetooth label printers don't always connect but this is more of a hardware issue than Jolt's issue.
This platform has transformed the communication of my team
Comentarios: Scheduling reminders and notifications has also been a very useful feature. I make sure no one misses out on important information by setting automatic reminders, allowing us to always stay on top of news and changes in our organization.
Puntos a favor:
I can share different types of content, such as text, videos, PDFs, and I can even ask my colleagues questions to make sure they have understood the information. There are no more excuses for miscommunications or mix-ups. And best of all, I can set reminders and send notifications, ensuring everyone is aware of important updates.
Contras:
It would be great to have a more advanced search feature that allows me to quickly find what I'm looking for, whether it's by keyword, date, or sender. This would save time and make it easier to navigate within the platform.
Respuesta de Jolt
el año pasado
Thank you so much for leaving a great review for Jolt! We're thrilled to hear that our platform has transformed the communication of your team, making it easier to share different types of content and ensuring that everyone is aware of important updates through our reminders and notifications feature. We appreciate your feedback regarding our search feature and understand how it can save you time and make navigation within the platform easier. We are constantly working to improve our platform and will definitely take your suggestion into consideration. We hope that you will continue to use Jolt for all your team communication needs. If you have any further suggestions or concerns, please don't hesitate to reach out to us. Thank you for choosing Jolt!
Can be great, but it can also be frustrating
Puntos a favor:
The task management is great. Lots of customizable options.
Contras:
Labeling is a constant frustration. Whether its printer malfunction or some sort of IT issue, it is inconsistent.
Improve communication in my team
Comentarios: The ability to instantly communicate with my entire team, send targeted messages to specific roles or specific employees, and the ability to display media is really cool.
Puntos a favor:
I love the ability to instant message my entire team with just one click, which has made communication much easier and ensured that everyone is aware of critical information.
Contras:
Sometimes it can be a bit overwhelming to receive a large number of messages at the same time if there are a lot of people in the chat.
Respuesta de Jolt
el año pasado
Thank you for your review of Jolt! We're glad to hear that our Communication Manager has made communication much easier for your entire team. We understand that receiving a large number of messages can be overwhelming, especially when there are a lot of people in the chat. Our team is always working to improve the user experience and we appreciate your feedback. We look forward to continuing to provide you with a great communication tool for your team. Thanks for choosing Jolt!
Improving internal communication in my team
Comentarios: I like the ability to customize notifications and send messages directly to team members or specific groups
Puntos a favor:
By having everything on one platform, I can send instant messages and notifications to everyone or specific groups with just one click. I also love the ability to send and share important files, like manuals and policies, and make sure all team members have received and read them.
Contras:
Sometimes it can be a bit complicated to navigate the platform and there are so many features and options that it can be overwhelming especially for me it was a bit complicated but with time and practice I got used to it.
Respuesta de Jolt
el año pasado
Hi Domingo, thank you for your review. We're glad to hear that you're finding Jolt helpful in improving internal communication within your team. We understand that navigating a new platform can be overwhelming at first, but we're happy to hear that with time and practice, you've become more comfortable with it. If you ever have any questions or concerns, our customer support team is always available to help. We appreciate your business and hope to continue providing you with a great experience. Thank you for choosing Jolt!
Very helpful on a daily basis
Puntos a favor:
The LISTS part of the software is so useful for everyday activities that need to be completed at work
Contras:
If you are a "sub-user"you cannot edit nor propose an edit of a superior user-created list or content file
Fantastic App that helps us keep things in order!
Comentarios: Stabilize operation on a micro-level
Puntos a favor:
Pretty clear and easy to use once you get the hang of it. Totally indispensable to keeping an operation running smoothly.
Contras:
Wish that the software had the ability to alert if there was an exception- i.e. Air Conditioning in working order? Yes/No (if No, notification is immediately sent to Admins)
Fantastic- when it works.
Comentarios: Jolt has greatly improved our food scores since we began using it. It has gotten our team members in the habit of labelling everything because it is easy-to-use and has all pertinent information readily available. The issue is getting technical problems resolved in an appropriate manner; our printer has been unusable for a total of over 2 months out of the 10 months which we have had it.
Puntos a favor:
The label feature for all food products has really helped us to drastically increase our food safety scores by clearly indicating when a particular product must be used by. We no longer have to mentally recall the hundreds of various hold times we have for all of our products and their ingredients, because all of that information is easily stored in the Jolt system and prints out with the touch of a button. The labels are also much higher quality than other sticker systems we have tried in the past, making dish washing much easier because they are removed easily with zero sticky residue.
Contras:
The software, in our experience, is offline often. We contacted Customer Service multiple times to try to correct the issue but were instructed that we may need to send the entire printer back to be serviced and that we would get it back after the repair was complete in 2-3 months. The printer system is pricey to begin with, so it did not seem like an appropriate solution to be without what we were paying for, for multiple months. We also have issues with the calibration lining up with the stickers perfectly, but have discovered that if you gently pull on each sticker before printing it will line up more accurately.
Jolt Gives Business Independence
Comentarios: It's been really good! Occasionally a migration or an update will down the app but it is usually resolved in a timely manner
Puntos a favor:
I really appreciate that as the administrator I can write and program my own inspections related to my state, county, or company specific requirement without having to ask a dev to do that for me. I can get complex and focus on very specific areas.
Contras:
I wish the reports for completed inspections also included the corrective action dialogues as one document rather than having to weave these two things together in post to get the whole picture
Respuesta de Jolt
hace 3 años
Hi Roxanne, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.
Great Experience
Comentarios:
I was approached by Jolt to try their product. No other locations from my company have tried this company so I had no comparisons or reviews. After checking around, the price made it worth the investment. Once we received the product it has changed our process in a positive way. The main features we use include the List, Labels, and Schedule. We were using hand written labels before Jolt because other company labeling equipment was too expensive. With our past hand written labels faced issues with labels falling off, unable to read the hand writing, and the employees did not do a great job looking for items that expired. With Jolt the labels stick to the container very well, is has the expiration written on the label making it more simple for my employees, and there's no question about date or time.
We were using paper copies for our multiple list (Typically 6-8 list per day) List would disappear, become dirty, or just not be completed. Jolt has made this task more simple with the added feature of a log book making communication easier to all of the employees. This has reduced our usage of paper, toner, and extending the life of the drum for our printer. I can easily access all list and review a date, time, and employee that completed the list. This helps cut down on my time used for performance reviews.
The scheduling section has also been great. Employees can use a free app from their phone to view schedule and submit request. Creating schedules is easier and more time efficient. The only option I would like added would to be able to view the schedule and my request side by side before I approve the request. With the current process I have to look at the request and then go to the schedule to see if I am able to accommodate the request. I do have 35-40 employees with a majority those being college students with school schedules and personal request to try to work with.
Puntos a favor:
How it has helped the store become more efficient.
Contras:
I need labels I can adjust or have available for Raw Chicken to have all the information required by headquarters on one label.
Jolt is a NO BRAINER for serious restaurateurs
Comentarios: Before Jolt we were using those ancient relics known as paper checklists. Accountability for completing those checklists was a constant battle. We were literally throwing money in the trash when checklist items were missed or ignored. NOT ANYMORE. Not only does Jolt provide superb accountability and reduce pencil-whipping to a bare minimum. The team members love it! Nobody wants to work in a restaurant that's living in the past with outdated paper checklists. Their are too many great features within Jolt to rave about every single one of them. (and they constantly add new features and functionality.) But I can tell you that we save WAY more money than the minimal cost of this program. Productivity is up, accountability is up, cleanliness is up, morale is up and profits are up! The product date labeling feature in Jolt is worth the cost on its own. Do yourself a favor and take the time for a demo on the program and see for yourself. If you aren't on Jolt, chances are your competitors are and you do NOT want them to have this competitive over you. I just can't say enough about how much I love Jolt!
Puntos a favor:
The ability to measure our success or failure and the ability to hold people accountable down to the minute and second an item was completed.
Contras:
You will "nerd out" and want to do nothing but write Jolt checklists all day long.
Streamlined Management Processes
Comentarios:
Cost savings on labels.
Time saving on tasks.
Team is more motivated.
Training is easier with a streamlined process.
Food safety is easier to implement with simple labeling process.
Puntos a favor:
Jolt takes your everyday tasks and lets you create checklists that managers and team members can complete while at work. Team can earn points for each task completed, helping to create motivation. Jolt food date labels are extremely cost effective (we saved on labels alone after switching from another labeling company). The wireless printer is awesome! Print from any connected iPad in the store. We were able to get rid of all the different binders and papers we had and just go with a single iPad in the managers' station.
Contras:
I would like to see better development on scoring. I would like to be able to view score in a category (such as cleanliness) and compare this week to the week before or last month to current month. Scoring is a huge opportunity that needs more development! Also, there's no way to "clear" a checklist without checking it off (sometimes leads to someone just checking everything off to clear the list). Once a list is no longer applicable, it would be better to just clear it rather than having to check every item.
Great Tool!
Comentarios: We have been using Jolt in our restaurant for about a month. The setup took a little bit of time, but once that was complete, the use of it is great! I love how modular it is. Even within the same company there can be little differences between locations. This software realizes that. The options available make it functional for any paper list, form, etc. Not to mention that every action is time/date stamped! It is great to know when things are actually getting done. I also really appreciate the "real-time" view that I have into my operations even when I am not physically there given the push notifications and range alerts that I have set up. We have been able to mitigate a few situations that weren't being highlighted given our previous methods of data collection and were being overlooked. The price is right where I would expect it to be. The value is great for the product, service, and online information.
Puntos a favor:
I like that this helps eliminate the paper in the store and requiring the manager's to "proof" every little part when they are busy managing the shift. Time-stamps are wonderful. The modular ability of being able to build what you need is great. Setting up pushes for the lists and forms at specific times is a great tool to help keep the team on track daily. I appreciate the notifications that I can create for any form. We haven't yet utilized the point system, but our team is excited to use it in contests. I anticipate it will be a great motivational tool.
Contras:
The build-out for getting it functional was time consuming. I did not have any templates to work from. If I had those, it would have been much more streamlined, but would still require an investment of time.
Jolt Review
Comentarios: First time using it at this job and the team is enjoying it here. Easier for everyone to see their schedule and ask for time off, also keeping the team on track with the different task they have.
Puntos a favor:
The list is great for keeping the team on task. You can assign tasks to different roles for the team. The reporting is helpful to holding everyone accountable. The schedule is real time, easier for the team to see the updated schedule .
Contras:
Only say the log in sometimes has to refresh before you can get into the app
Respuesta de Jolt
hace 2 años
Hi Melissa, Thank you for reviewing Jolt on Capterra! We sincerely appreciate your feedback and value you as a Jolt customer.
My experience with Jolt has been amazing. The team made the setup of our 3 locations a breeze.
Puntos a favor:
The support you get from the Jolt Team is great. They are quick to respond to any questions or concerns. Scheduling now takes us half the time it did before. We manage multiple stores in two states and this system has made us much more efficient and able to hold our team accountable for task that need to be completed on a daily, weekly and monthly basis. We also save time and money on training and daily operations by using the Jolt dating system and printer.
Contras:
Our goal with Jolt was to eliminate paper (Time off request, School Schedules, Checklist, etc.) and it has been able to do that for us. The last thing we are converting to paperless is our cup count form. Travis was able to help us build one in Jolt but it would be even better if the list would calculate the totals. To setup up everything does take time but the bulk importing and ability to assign list to multiple locations makes it much easier.
A Step Above the Rest
Comentarios: To start off, Jolt has become a major part of our daily operations since we decided to partner with them. From the extensive amount of checklists, to the sheer number of daily users, Jolt has been able to deliver a user friendly and efficient experience to our staff. Support from the Jolt team is amazing, as they help guide you through your initial training and ongoing training as you continue to learn the functionality of their system. You will be amazed at how many applications you can now use Jolt for. They are truly with you every step of the way. If you are in search of an operations software platform, you have found your answer! Jolt is perfect for the job! We have been able to operate with increased safety and our park leadership has been able to more effectively and efficiently perform their duties.
Puntos a favor:
The user interface is very user friendly. We are able to adapt almost any tool from Jolt and find a way to apply it into our current procedures. They staff has become more efficient at their duties, and we know that the feedback provided is secure and accurate.
Contras:
Nothing!
Jolt has helped us create accountability in specific areas of the business.
Comentarios: Labels and one consolidated place for checklists.
Puntos a favor:
The interface is smooth, and users who are completing a checklist or task are able "check off" items with ease. It can be set up to be crystal clear on the expectation and purpose of a specific checklist. It allows all checklists, daily, weekly, monthly tasks, etc. to be in one consolidated place. E-mails can be generated and sent to key-leaders with not only the results of a checklist, but if a checklist is late, or has not been completed. As a high-level leader who is not in the operation daily, this helps me track our progress and put a pulse on the accountability my leadership team is holding the team to.
Contras:
The end result is the best - all checklists in one place. The creation process can seem daunting, but once you have the hang of it, it is relatively easy.
Easy to use and implment
Puntos a favor:
Its automation saves us time and enables employees to be more productive. Great backend that is extremely intuitive and user friendly. Onboarding support was fantastic. My questions were answered quickly, and solutions implemented in real time.
Contras:
Little pricey but I feel like I am getting enough value to justify.
Respuesta de Jolt
el año pasado
Hi Michael, thank you for your review. We're thrilled to hear that you found Jolt easy to use and implement, and that it has saved you time and increased employee productivity. Our goal is to provide a user-friendly experience, so we're glad to hear that you found our backend intuitive and user-friendly, and that your onboarding support was helpful and that your questions were answered quickly with real-time solutions. We would like to take this opportunity to thank you for choosing Jolt and being a valued customer. We greatly appreciate your business and hope to continue serving you in the future. If you have any further questions or feedback, please don't hesitate to reach out to our customer support team. We're here to help!
Jolt has made the day to day operations in our restaurants much more efficient!
Comentarios: We are able to track temperature and cash register balancing history easily and remotely. For example, if our maintenance team asks if a piece of equipment has been staying in temp, it can be easily checked by reviewing the history of temperatures for that piece of equipment. As supervisors of 7 food service locations, Jolt also allows us to monitor the balancing of our registers remotely by having an email sent any time the store does not balance. It also allows our management team to complete store checks every shift to ensure that the store meets company standards. This has made for cleaner and safer restaurants.
Puntos a favor:
As supervisors of multiple food service restaurants it is easy to miss crucial information. With Jolt, when a piece of equipment is temped out of range or a safe does not balance we are automatically sent an email and made aware of the issue. This prompt notification allows us to ensure corrective action is made immediately.
Contras:
The only con we have noticed is that the app cannot alert you a list has become available unless the app is opened. This has caused some of our managers to forget to do lists. We have found a work around by setting alarms on the iPad reminding the management team that the list is now available to complete.
Very helfpul, very convenient!
Puntos a favor:
Love that this can be an app where Employees can easily access their schedule, release, switch, and pick up shifts and even request time off and change their availability. It makes very important information so simple and easy to communicate. I just love this, we use it a lot for work.
Contras:
I just wish the times are in 15 min increments instead of only hourly. Makes it easier to check how many people is scheduled per 15 minutes at a glance.