--- description: ¿Qué piensan los usuarios de XM Fax? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de XM Fax gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: XM Fax - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para fax](/directory/31088/fax-server/software) > [XM Fax](/software/147524/xmedius) # XM Fax Canonical: https://www.capterra.co.cr/software/147524/xmedius Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/147524/xmedius?page=2) > XM Fax permite a las empresas intercambiar de forma segura información vital y confidencial, ya sea a través de implementaciones locales o en la nube. > > Veredicto: 38 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa XM Fax? Las soluciones de XMedius son adecuadas para pymes, grandes empresas y proveedores de servicios y abordan un amplio espectro de mercados como finanzas, salud, gobierno, manufactura, comercio minorista, leyes y educación. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 38 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: XMedius - **Ubicación**: Montreal, Canadá - **Constitución**: 1996 ## Contexto comercial - **Precio inicial**: USD 200,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés, italiano, portugués, ruso - **Países disponibles**: Alemania, Australia, Brasil, Canadá, Estados Unidos, Reino Unido ## Funciones - Archivo y conservación - Correo electrónico a fax - Fax a correo electrónico - FoIP - Seguimiento de entrega ## Integraciones (en total: 3) - Microsoft 365 - Microsoft Outlook - Microsoft SharePoint ## Opciones de asistencia - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para fax](https://www.capterra.co.cr/directory/31088/fax-server/software) ## Alternativas 1. [eFax](https://www.capterra.co.cr/software/174254/efax) — 4.0/5 (70 reviews) 2. [Fax.Plus](https://www.capterra.co.cr/software/173529/fax-plus) — 3.9/5 (28 reviews) 3. [Documo](https://www.capterra.co.cr/software/197267/mfax) — 4.8/5 (86 reviews) 4. [WestFax](https://www.capterra.co.cr/software/176040/westfax) — 4.9/5 (18 reviews) 5. [FaxLogic](https://www.capterra.co.cr/software/172834/faxlogic) — 5.0/5 (51 reviews) ## Opiniones ### "Go XmediusFax Go\!" — 5.0/5 > **Damien** | *11 de enero de 2019* | Práctica de la abogacía | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Painless, accurate, excellent support. best of all - easy and seamless migration from any other platform. On the other hand - the PRICE is right\! > > **Puntos en contra**: I can't think of one. if you really would like to to find the needle in the haystack - then it would be their support is not 24/7. > > What drives XmediusFax is the people behind it. Both Sales and Support. they work together very well to resolve any issue we might have in an extreme timely fashion. ----- ### "Faxing for dummies" — 4.0/5 > **Usuario verificado** | *9 de octubre de 2018* | Suministros y equipo para empresas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Support, XMedius support is outstanding Once in place and configured, the system is rock solid and requires virtually no ongoing maintenance Feature rich Included packet capturing with wireshark for individual calls > > **Puntos en contra**: The menu layout needs an overhaul Some of the included software looks and feels extremely outdated, e.g. SendFax or the Coversheet Editor The logging system is hard to navigate and you find yourself checking several different logs for one issue Website needs more KB articles, more community involvement. I see community posts where reps ask people to open tickets rather than opening discussion. > > XMediusFAX is a great piece of software, it might even be the best faxing software out there. The issues it solves for end-users are countless and once it's setup and configured you couldn't imagine going back and doing things the old way. XMediusFAX consolidates your faxing infrastructure into one neat place which can be connected to your choice of voice gateways on premise or in the cloud, ultimately saving you or your client money. ----- ### "XMediusFAX 8.0 - Very good Enterprise Fax Application but could use Refinement" — 3.0/5 > **Usuario verificado** | *17 de mayo de 2019* | Administración gubernamental | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It has many feature for Faxing - to and from the desktop, browser, Multi-Function-Devices (Scanner/Printer), use Network Shares for Receiving FAXES. I do not see a Drag and Drop folder to Send Faxes. It integrates with our Enterprise level Avaya Phone System. Support has been Very good in that the XMedius Support people work hard to resolve each and every issue and provide workarounds during the interim. > > **Puntos en contra**: The initial setup and configuration took two full days and afterward many weeks to finalize. Security TLS 1.2 is Required on our system, so specific SMTPS Server setup and integration issues (XMedius Support worked on this for a while). Some Multi-Function Devices not supporting CA Certificates (which was not the fault of XMediusFAX) A problem with the XMediusFAX Java Jakarta interface with IIS requires a 3am restart daily in order to keep the service from failing intermittently. The fix is Uninstall/Reinstall Jakarta \& IIS. However, not a preferred action because our system is in full production. > > XMediusFAX is an above average Enterprise Level FAX system, supporting 1000+ users and devices with good Enterprise Phone system integration options. The administration allows for all types of Faxing options, Routing, OCR and so on. Support is very good. There are a few features (drop Fax folders for sending) that would be nice. Java Jakarta needs to be carefully configured with IIS or you may encounter reliability problems. ----- ### "Very easy service to use - I use the online portal version as opposed to the local server/client." — 4.0/5 > **Dennis** | *19 de abril de 2018* | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Very simple - log in, compose, send. Plenty of options to set up accounting groups, usage tracking, etc. There is a word processing program available that allows you to compose and send without logging in first, and although it's not a fully-featured program such as Microsoft Word, it does the job. You can also customize cover pages and integrate printing within other applications (such as Word, Excel, etc) so that you can fax a document directly from one of the supported third-party programs. Handy if you have a need for it. > > **Puntos en contra**: Portal version doesn't allow you to sort users, numbers, groups, etc, very easily. You have to flip through multiple screens in order to view all the data. No export options either. This part of the portal is a little cumbersome. The data is all there, you just can't see it all at once - fairly annoying when you're searching for something. Otherwise, very simple system to use. > > Allowed us to remove many POTS phone lines and stop using physical fax machines located in many departments. Now we are cloud-based and people can fax directly from their desktop PCs. Saves a lot of money in the long run. ----- ### "XMedius does exactly what it's meant to do" — 4.0/5 > **Richard** | *7 de agosto de 2020* | Servicios financieros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Little to no maintenance required. I particularly like the on-prem web front end which allows our users to send faxes without an application client. It's integration with active directory makes it easy to allow/edit user access. > > **Puntos en contra**: The on-prem setup and configuration can be somewhat intimidating especially if you are unfamiliar with VoIP technology. > > XMedius is a great product and it does exactly what it claims it can do. As with every product you are bound to run into the occasional issue that requires the help of vendor support. XMedius support is a pleasure to work with. I'll leave an example.... We ran into a few issues upgrading the software to the latest release which required the help of vendor support. Within 5 minutes of submitting a support ticket we were on a WebEx fixing the problem. Support gets A+ from us. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/147524/xmedius?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/147524/xmedius) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados