--- description: ¿Qué piensan los usuarios de ServiceTitan? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ServiceTitan gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTitan - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de climatización](/directory/30107/hvac/software) > [ServiceTitan](/software/150053/servicetitan) # ServiceTitan Canonical: https://www.capterra.co.cr/software/150053/servicetitan Página: 1 de 14\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/150053/servicetitan?page=2) > Con la confianza de más de 100 000 contratistas, ServiceTitan es un software ampliamente utilizado para empresas de servicios y reemplazos residenciales. > > Veredicto: 325 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ServiceTitan? Empresas de climatización, fontanería, electricidad, puertas de garaje y limpieza de chimeneas residenciales que buscan aumentar sus ingresos, optimizar su negocio, potenciar a su equipo y deleitar a sus clientes. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 325 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ServiceTitan - **Ubicación**: Glendale, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos ## Funciones - Almacenamiento de documentos - Aplicación móvil - Base de datos de contactos - Base de datos de costes - Budget Tracking - CRM - Captura de fotos - Citas recurrentes - Costes de trabajo - Creación de informes y estadísticas - Creación de informes/análisis - Estimación de costes - Estudio de materiales - Facturación de proyectos - Firma electrónica - For Carpet Cleaners - GPS - Gestión de calendarios - Gestión de clientes - Gestión de documentos - Gestión de facturas - Gestión de incidentes - Gestión de inspecciones - Gestión de inventarios - Gestión de la conformidad - Gestión de la disponibilidad - Gestión de proyectos - Gestión de riesgos - Gestión de tareas - Gestión de técnicos - Gestión del pipeline de ventas - Historial de cliente - Historial de servicios - Informes de avance - Mantenimiento preventivo - Pagos electrónicos - Para comerciales o contratistas de la industria eléctrica - Presupuestos y estimaciones - Presupuestos/previsiones - Programación - Programación a tiempo real - Programación del mantenimiento - Real-Time Updates - Reserva en línea - Seguimiento de clientes - Seguimiento de tiempo en línea - Seguimiento de trabajos - Seguimiento del tiempo - Sistema de calendarios o recordatorios - Third-Party Integrations … y 34 características más ## Integraciones (en total: 15) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de climatización](https://www.capterra.co.cr/directory/30107/hvac/software) ## Categorías relacionadas - [Software de climatización](https://www.capterra.co.cr/directory/30107/hvac/software) - [Software de gestión de los Servicios de Campo](https://www.capterra.co.cr/directory/10009/field-service-management/software) - [Herramientas de planificación](https://www.capterra.co.cr/directory/30087/scheduling/software) - [Software para compañías de fontanería](https://www.capterra.co.cr/directory/30673/plumbing/software) - [Programas para electricistas](https://www.capterra.co.cr/directory/31006/electrical-contractor/software) ## Alternativas 1. [FieldPulse](https://www.capterra.co.cr/software/153475/fieldpulse) — 4.6/5 (411 reviews) 2. [Jobber](https://www.capterra.co.cr/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [Service Fusion](https://www.capterra.co.cr/software/135788/service-fusion) — 4.3/5 (290 reviews) 4. [Housecall Pro](https://www.capterra.co.cr/software/140363/housecall-pro) — 4.7/5 (2737 reviews) 5. [Limble](https://www.capterra.co.cr/software/162600/limble-cmms) — 4.8/5 (738 reviews) ## Opiniones ### "The all in 1 Software for the trades" — 5.0/5 > **Madison** | *27 de octubre de 2023* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love the all in one software that ServiceTitan is. It combines so many features into one convenient location. I have always felt this way since the beginning. > > **Puntos en contra**: ServiceTitan is a wonderful software. And I don't have anything to say that could be a con at this time. Maybe that I wish more people were using the community feature\! > > Overall ServiceTitan is the best. I am a huge advocate for the ServiceTitan software. I only want to see it grow even more than it already has. They are constantly improving the software\! ----- ### "Great Service\!" — 5.0/5 > **Mark** | *2 de marzo de 2026* | Construcción | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Our CSM Kima has been outstanding. Her knowledge of the system is excellent and she has assisted me numerous times\! > > **Puntos en contra**: The focus seems heavily skewed towards Pro products. Would like a little more attention to core product. Automated CC fees would be great. > > Very Good in general. A powerful product when properly applied. Takes some commitment but the return is well worth it. ----- ### "Not worth the headache" — 1.0/5 > **Tyler** | *25 de septiembre de 2025* | Construcción | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Super Powerful system with a ton of features. Long term it will help us grow as a company and provide more capability to provide value to customers. > > **Puntos en contra**: Deceptive sales team: The sales team makes it seem like the system can be built to handle anything you throw at it. Then, when you onboard you realize there are large gaps in its capability especially around a showrooms and writing custom estimates. The onboarding process is terrible with little guidance until you start. Then the onboarding rep is overworked and is not available to help you build the system around your business. It can only handle sales in the field. You only find this out the week you go live. > > I could not go lower than one star. This software is amazing with great capability. The reason they give you 3 months free in the beginning is because it will take minimum 3 months to figure out how to use it because the onboarding is so bad. More than likely you will be like me and have to adapt your business to fit Service Titan not the opposite way which was pitched by sales. Not work the money. I wish I would have shopped around. I have heard better things about House Call Pro ----- ### "Kima with Service Titan" — 5.0/5 > **James** | *4 de marzo de 2026* | Construcción | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: My Customer Support experience with my CSM Kima has been fantastic. Service Titan is worth every dollar, its reporting has real value. My schedule is clean, the invoices and estimates keep the workflow smooth. > > **Puntos en contra**: It’s a lot. To be able to get the best bang for your buck, you need to be willing to commit the time needed to take advantage of all it has to offer, and I struggle with that at times. > > It was, and still is, a lot. I know there’s a lot more for me to take advantage of, but I’m already happy with just the layers I’ve peeled back. ----- ### "Amazing Software and People\!" — 5.0/5 > **Dominic** | *3 de marzo de 2026* | Construcción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I’ve been extremely impressed with how ServiceTitan workflows integrate with their tag system. When used intentionally, the tags become more than just labels—they become drivers of clarity and accountability across the entire operation. We’ve been able to categorize jobs, track SLAs, and create automated follow-ups in a way that keeps our team aligned and proactive. The ability to build workflows that trigger based on specific tags has helped us stay organized, protect service standards, and reduce things slipping through the cracks. For a company focused on structure and performance, the tagging and workflow capabilities have been a powerful combination. > > **Puntos en contra**: I’m not a fan of the escalated growth plan that requires a minimum number of managed technicians for billing. From my perspective, growth should be driven by operational readiness and real demand—not by hitting a headcount threshold to justify software costs. Tying pricing to a minimum tech count can feel restrictive, especially for companies that are scaling intentionally or optimizing efficiency before adding people. I believe billing structures should support disciplined growth, not pressure it. Flexibility in pricing would better align with how service businesses actually expand—strategically and based on performance, not arbitrary minimums. > > Overall, my experience with ServiceTitan has been excellent. The platform brings structure, visibility, and control to day-to-day operations in a way that truly supports growth. From dispatch to reporting, it creates clarity for the team and accountability at every level. The system is robust, the tools are powerful, and when implemented with intention, it becomes a strong operational backbone for a service company. While no platform is perfect, the overall experience has been positive and impactful for our business. ----- Página: 1 de 14\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/150053/servicetitan?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/150053/servicetitan) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados