Opiniones de Connecteam

Connecteam te ayuda con el flujo de trabajo

Puntos a favor:

Ha sido un aplicativo muy útil y de fácil uso para nuestra área de workforce.

Contras:

Dependiendo el dispositivo donde se implemente puede tornarse lento

Connecteam: Una Solución Eficaz para la Gestión de Equipos

Comentarios: En general, me parece que es una herramienta completa y eficiente para la gestión de equipos, con una amplia gama de funciones que van desde la comunicación hasta la planificación de proyectos y el seguimiento de tareas. La plataforma es fácil de usar y la integración de mensajería es muy útil. En general, creo que Connecteam es una excelente opción para cualquier equipo que busque una solución eficaz para la gestión de su equipo.

Puntos a favor:

Lo que más me ha gustado de Connecteam es su plataforma de mensajería integrada. Permite una comunicación clara y eficiente entre los miembros del equipo, lo que es esencial para una buena gestión de equipos. Además, la asignación y seguimiento de tareas es muy fácil y efectivo, lo que es una gran ventaja para los líderes de equipo. También aprecio la funcionalidad avanzada de planificación de proyectos y la capacidad de monitorear la productividad del equipo, lo que es una herramienta valiosa para cualquier líder de equipo.

Contras:

Es posible que algunos usuarios puedan encontrar que algunas funciones son un poco complicadas de entender al principio, pero con un poco de práctica y tiempo, es fácil aprender a usarlas. En general, creo que Connecteam es una excelente opción para cualquier equipo que busque una solución eficaz y completa para la gestión de su equipo.

Best plataform

Puntos a favor:

Fácil de usar en el móvil, rápida y sencilla

Contras:

a veces tengo problemas para adjuntar trabajos

solucion eficaz para gestionar equipos

Puntos a favor:

llevo muy poquito usando esta aplicación pero lo que mas me ha gustado es ver mediante GPS el fichaje de los empleados en el sitio donde estén, la modificación de turnos y la eficacia para comunicarte con soporte

Contras:

lo que menos me ha gustado es que aun no termino de entender mucha sistemática de la aplicación, me esta costando un poco llevar a cabo varias tareas porque no es fácil de entender.

Mejor app de evalúa evaluación de tu equipo

Puntos a favor:

Una plataforma que te permite evaluar tu equipo de trabajo

Contras:

Debe mejorar en algunas pequeños detalles, pero en general me gusta mucho

Most Valuable APP for SMB Ever

Comentarios: Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.

Puntos a favor:

- Only add the functions you want. Not encumbered by bloatware or features we will never us. - EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company. - Their FREE option is actually very useful and includes 80% of the features. - FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually every other solution. One flat-fee and can add up to 200 users with no hidden fees. - 24/7 live support; even for the free account! When we first got started, we had a couple hiccups, and at 1:30am, their live support spent over an hour helping us get everything working perfectly (thanks again Noam). - Supports overseas employees in other countries natively. E.g. we have employees in Philippines, and the installed the app and verified their phone numbers via text on their Philippines phone with no issue. Can text-message filipino worked through app, even on free mode. - Messaging/chat options are way better than other messaging apps. Like 'voice' chat, and the ability to integrate other formats. Supports rich text. Take FB messenger, Sling, and viber and combine all the good features, and this is what you have. - GPS tracking of all remote employees.

Contras:

- At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that). - Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see). - App only supports Android and iPhone. No desktop app for Windows or Mac available.

Online Breakroom

Comentarios: Very easy to use and set-up. Employees use this platform more than they used CrewApp.

Puntos a favor:

I'm able to send the schedule, allow team members to request time off, and clock in with 1 app. We can also stay in touch with announcements from home or the pool deck.

Contras:

The documents and knowledge base area is a little tricky to set-up, but it's super powerful. Once I learned it, it's amazing.

Disappointed with the app after 14 months - issues are never-ending

Comentarios: Terrible experience, I wish we never used the software

Puntos a favor:

Good design, friendly customer service, courses and updates work well

Contras:

We regret we have gone ahead with Connecteam over a year ago. The system was promising, but the team have not been able to resolve most issues after a year. The scheduling module is full of bugs (the shifts tend of to disappear or duplicate shifts appear for whatever reason, some jobs were sent to the wrong user, schedule is often slow especially on mobile phones). Time clock module seems ok, but be prepared to spend some time comparing time entries with job schedule on another screen - they could not build a comparison of actual vs standard hours in the app. The support and development team don't seem to understand the cleaning industry, communication with cleaners is problematic as there is no traceability or audit trail for actions and messages. The software was also completely down at least a couple of times in the last few weeks.The critical issues are with the scheduling. We notice a new bug pretty much every few days now. We report issues on a weekly, sometimes daily basis. They always ask us to record videos and screenshots, which we have to send to them. They then ask us to check it has been resolved. When one bug is fixed, another one seems to appear. I am not sure how they are operating.

I Absolutely love Connecteam

Comentarios: I love Connecteam and their Customer support is fantastic. I brag about them to all my friends and clients. They can't beleive how easy my office runs with this app. I have referred three other people (companies) to connecteam, one of which has already signed up and the other two are busy looking into it at present.

Puntos a favor:

It has made my life so much easier. I use the forms feature, times clock and quick tasks. Just love everything about this app. Love the feature of the geo-fence which prohibits personnel from clocking in until they are on site. Saved me alot on overbooked hours. I love the quick tasks that runs my office much smoother than the old fashioned diary.

Contras:

If I must be honest, the only thing that sometimes is irritating is that I am on advanced plan and can use most features, but some features are limited. I can use them but not to their full capacity. I would suggest that if your package allows for eg quick tasks that it allows the full function of quick tasks and not limited use. I have made a suggestion today to the lady that helped me from Connecteam to make it so the person I am assigning a task to cannot delete that task without my approval.

I love Connecteam!

Comentarios: The quality and ease of our communication has improved exponentially. All Employee management has improved as a direct result of implementing Connecteam!

Puntos a favor:

Connecteam is the solution my clients have been looking for for Staff Management!

Contras:

Like anything there is a learning curve and the set up of all the features does take some time - but man is it worth it!

Streamlining documents and employees are much easier with this software

Comentarios: The necessity for employee and management tools compels us to adopt Connecteam and leverage its array of functionalities. Within this software, we effectively utilize tools such as progress monitoring, time tracking, task planning, workflow management, report forms, and numerous others. It is the utilization of these tools that contributes to the remarkable cost-effectiveness of Connecteam.

Puntos a favor:

Numerous tools for different needs are what make it a cost-effective purchase.

Contras:

There is occasional lag even though having a high-specs device.

Highly recommend

Comentarios: From my onboarding process to today my experience has been amazing. I would recommend Connecteam to everyone!

Puntos a favor:

The ease, the price, the functionality, the support, everything.

Contras:

There were a few features that didn’t work on mobile, only on desktop. We are all mobile so that was a little challenging. But the support staff was always there to help!

Importance of tools in accomplishing daily management & processes.

Comentarios: I and my employees have excellent experience in using this software which is why we have continued to utilize it and become an integral part of our daily work.

Puntos a favor:

Its friendly user interface and number of useful features are commendable

Contras:

My only problem is the app crashing but it rarely happens so it is good.

Joining connecteam

Comentarios: [sensitive content hidden] has been amazing to work with. He's very knowledgable and offered solutions to any problem we are facing as a company which is why we are switching to Connecteam.

Puntos a favor:

Very user friendly and solves all of our problems!

Contras:

N/A We love it! It'll take some time getting used to the new system but we're excited!

best work tool i have ever used

Comentarios: outstanding

Puntos a favor:

support/training/price/features - what's not to love?

Contras:

doesn't exist, i don't have anything negative to say

Connecteam:

Comentarios: Agile, flexible, personalised support from a skilled team, and an all encompassing employee management system has made allowed me to match the output of my predecessor in my first year with less cost. Even in bringing two Rescue operations departments onboard for the coming summer season has been this beautiful exchange of knowledge and an exciting time for departments previously bogged down with paperwork and reporting. Its impact on our organisation's capability feels similar to that Forest Gump moment as the braces fall off his legs and he runs for the first time.

Puntos a favor:

When I started my job managing 3 water safety education programs for over 100 schools and around 10,000 students with 49 instructors i was also told there would be no assistant. I know an EMS would lighten the load however Connecteam and their incredible support team solved problems I didn't even know could be solved AND in ONE APP! Staff availability and shift scheduling in one place, synced to timesheets with custom travel amounts as tick boxes, health and safety forms and shift paper work, housing our library of job procedures, the ability to survey, quiz, LMS, chat, take polls, call, post to and about my team brings us into the 21st century. No more hoping the team have the most up to date schedule spreadsheet or transcribing and or dealing with lost paperwork. No more mixing personal facebook messenger to contact staff. And it was the cheapest I found!

Contras:

The best part about Connecteam is if you find something you don't understand or would like the team to add they are constantly improving things! And some companies only add the requested features to the upper level subscriptions but this app grows across all levels.

Fantastic app and customer service team

Comentarios: We reached out to Connecteam in the summer of 2020 on behalf of one of our clients, who was looking for a time tracking solution for deskless employees, ideally with a geo-location feature. From day 1, the entire team we engaged with was extremely helpful and generous with their time, taking us through multiple demos till we were able to select the right fit pricing package. What started out as a simple time tracker evolved into a way to automate and embed day-to-day tasks and procedures, provide a resource for emergency information and reference materials, and engage an entire team in a completely new way. Connecteam reduced our client's reliability on pen and paper and enabled them to have a safe and reliable method to track COVID due diligence (live reporting of employee data, attendance lists, COVID screening, etc.). After our initial success with our first client, we have implemented connecteam with a second client and will continue to refer this app to clients looking for a modern, user-friendly solution to time tracking, employee communication, and process improvements.

Puntos a favor:

- We LOVE that the app is easy to use from an end user standpoint, and extremely customizable from an admin standpoint (everything from setting user permissions per team/job title/individual to changing the names of different features within the app to suit the unique business operations) - The "library" asset with its search feature is incredible - one of our clients uses it to house an emergency contact / medical info database, and the ability to easily search important information rather than manually checking pages of data saves time and stress - The flexibility to assign a geofence to restrict where employees clock in and out was critical for one of our clients, who relies primarily on mobile workers who aren't in a traditional office setting - The job scheduler is incredibly intuitive and the ability to template and duplicate shifts is such a timesaver - The customizability of the workflows and the many different features is awesome - we've barely scratched the surface on all it can do still - Last but perhaps most important, the customer service is unparalleled. The Sixth Sense team has managed a number of different software implementations over the years but this has been far and above the smoothest. Shahaf, Alon and the rest of the team are responsive, professional, friendly and extremely knowledgeable. The customer support does not end when the app implementation is complete, and they are a valuable resource for ongoing troubleshooting support.

Contras:

Before I list any cons, I'd like to say that the team is always working on new updates, and we've already seen some of our suggestions and feedback implemented. Here are a few areas the app could continue to be improved: - Timeclock and workflow reporting could be a bit more robust (ability to customize timeclock reports and fields, automated ability to merge different workflow reports together). Our clients use the timeclock timesheets to run payroll so the customizability would be extremely helpful. - The synced vs unsynced time clock and job scheduler and the benefits/limitations to each was a steep learning curve but once we figured it out, it ran smoothly - It would be great to have more areas where we could do a batch data upload (eg. within workflows, library assets) - At this point, the geofence settings are applicable to all or none employees, it would be great to be able to adjust these settings on an individual level

Connecteam has been a complete Game Changer for our company!

Comentarios: Overall experience is 150% wonderful! Their customer service is the best! The best thing about Connecteam is that it can work with any type of business. It is so customizable!!

Puntos a favor:

We had been looking for a program that would provide a "one stop shop" for communicating with our employees who are in the field 98% of the time and stumbled across Connecteam while looking, about 1 1/2 years ago. This platform has completely changed how we do almost everything relating to back office, communication and safety! It is so user friendly, not only on the back side but to our employees. It has cut down on so much paperwork and allowed us to train people during their down time in the field instead of having them come into the office. I could go on and on....we use Connecteam for Safety Training, Announcements, Time Clock, Benefits, Repair Orders, Flash Reports, etc. It is AMAZING!!

Contras:

I don't know if there is something I like least about Connecteam, maybe that they are still developing the software. Which is really a good thing....everything we have communicated with them such as suggestions they take very seriously and most of the time the next update you have what you need!

Innovative All-in-one

Comentarios: Since its' implementation we have had phenomenal feedback from our employees. We had a difficult time keeping track of all the different (and expensive) software that did different things. We had 4 software companies doing different thing now all in Connecteam.
Compliance tracking was an issue as well, but with workflows you can easily see who submitted & who didn't their reports and many more features. I have nothing bad to say.

Puntos a favor:

Everything is great in it. It is literally an all-in-one software. We use it to communicate with our teams, do online training, write incident reports, have them emailed out to appropriate recipients, time & attendance, scheduling and much more. It's incredible what you can do all in one app. Very innovative and best of all is their customer service + the pricing.

Contras:

There is hardly any dislikes. Scheduling, time & attendance needs a little more features such real time alerts for unscheduled shifts, wrong locations, in late (while synced with Time Clock) and having the ability to send schedules out to clients. Minor bugs here and there, but whenever you bring them up to customer service, they are fixed within 24 hours

Looks professional, easy to use, and great value for the cost.

Comentarios: I can not praise your customer service enough! It is no secret that I love working with [SENSITIVE CONTENT HIDDEN]. He is my favorite to chat with because he always makes sure he understands what I am asking, gives in-depth responses (so I fully understand him), often shares personalized quick videos, and always has a workaround when I am having an issue. He continually tells me how wonderful it is to work for Connecteam (and I am so glad to support a company that treats its employees so well). I know that anytime I chat in with a question, anyone can and will provide exceptional customer service. I have never been disappointed with a conversation with them.

Puntos a favor:

I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost. I love that they are constantly working hard to continually improve (on an already amazing solution) and send out updates often about what new features they are adding on.

Contras:

What I like the least about this software is that some things are found in very weird locations (Why is Geo-Fencing in time clocks and not in settings under job scheduling?). I also wish there were training videos for employees. I work remotely and our employees are older and wish there is a way to send them a tutorial without having to try and teach them over a call. (I gave up and made my own training videos on how to use the app and they still struggle).

Fantastic Product

Comentarios: I love Connecteam and they are fantastic group of people getting the job done. This product really works!

Puntos a favor:

The product is really to use. I love their tech support on how they handle things and guide you on how to properly set up the product. The software is fully customizable, affordable and you can contact your employees without having to call every single individual. You post some forms and our team responds, and voila! The pricing is upfront and no BS sales call to swindle you in purchasing a really expensive software.

Contras:

It's online software. It had one issue of downtime for 2 hours but besides that the CEO apologized and the teams were working really hard to get the system back up and running.

Best price worthy software we used!

Comentarios: We pay for a product and get in return something that makes our job much more easier.
Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.

Puntos a favor:

Product is price/quality top notch. Its has sometimes some small bugs, but the awesome guys [SENSITIVE CONTENT HIDDEN] always fix that issue within 5 minutes. The most I like on the software is the beautiful design of the desk version and the app. With integration of our logo, all our employees like the app! It gives a personal touch to the app

Contras:

As a more new company compared to competitors the app sometimes shows some small bugs. This is quite fixed easy by the guys from their support.

Great Experiences!

Comentarios: First of all we have been wowed with the responsive customer service from Reps who all have an expertise. We have found everyone we have worked with or asked questions of to be very knowledgeable.

Puntos a favor:

Love the interface and its very user friendly

Contras:

At this time I really can't think of anything.

Glad to have found this.

Comentarios: I'm happy with Connecteam, and I'm glad I found it.

Puntos a favor:

It has a wide variety of features that have allowed us to move our payroll and HR to a virtual platform. Clocking in and out and tracking employee hours and location is a great feature.

Contras:

It is not completely intuitive in all the areas of use, there are SO many helpful features, its hard to keep track at first. Nevertheless support is incredible and you can learn quickly if you reach out.

Best Platform Of It's Kind For Scalability

Comentarios: It's been an overall excellent experience. Highly recommend!

Puntos a favor:

I tried about 20 different platforms for workforce management before deciding to go with Connecteam to manage my 75 employees. I'm a part-owner and COO of a chain of pediatric urgent care clinics in the DFW area. One thing my company struggles with is managing so many staff members when our administrative and management staff work during the day, our clinic staff work nights and on the weekends, and additionally, our employees are spread across 4 different clinic locations. I've been incredibly impressed with the scalability of Connecteam--- they are the only app I've found that allows me to do everything from employee scheduling and new hire on-boarding to extensive employee training via videos and quizzes and even monitor and display metrics for performance in different departments. It's simple enough that it's not overwhelming in the way some platforms like Zoho can be, especially if you are a business owner who is setting it up yourself, but there are still enough options to allow you to do almost anything with it-- and they're adding new features almost weekly. By far, however, I've been most impressed with their IT support. FREQUENTLY I've messaged their IT via chat at 2am in the and received a solution by 4am. It's made me very happy with the platform, and when small glitches or issues do arise, I feel supported and confident that they'll get a resolution together for me quickly-- and they always have! I really can't say enough good things about this platform!

Contras:

One thing I wish the platform had was a way for multiple people to input information into a field via the app and then see and edit both their submissions and other employees submissions through the app. Many times information will be submitted by my employees that I need other employees to be able to view and work on collaboratively, but there's no real way to do that now strictly through the app. For example, you can submit information via workflows, but to see that information in a spreadsheet, you have to log-in as an admin into the connecteam website. Obviously I don't want to give all of my employees admin access or train them to use the website platform. I'm hoping this is something they'll be addressing as they add new functionality.