--- description: ¿Qué piensan los usuarios de Survey Solutions? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Survey Solutions gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Survey Solutions - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para encuestas](/directory/30092/survey/software) > [Survey Solutions](/software/153927/survey-solutions) # Survey Solutions Canonical: https://www.capterra.co.cr/software/153927/survey-solutions Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/153927/survey-solutions?page=2) > Combina desarrollo fácil de cuestionarios y potentes herramientas de gestión para encuestas complejas con poca o nada de programación a costo cero. > > Veredicto: 85 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Survey Solutions? Oficinas nacionales de estadística y organizaciones públicas y privadas de investigación de encuestas en todo el mundo ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 85 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: World Bank Group - **Ubicación**: Washington, EE. UU. - **Constitución**: 1944 ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (local), Linux (local), Android (móvil) - **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, danés, español, finés, francés, hebreo, húngaro, indonesio, inglés, irlandés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, tailandés, turco, ucraniano, árabe - **Países disponibles**: Australia, China, Estados Unidos, India ## Funciones - Biblioteca de preguntas - Gestión de comentarios - Importación y exportación de datos - Lógica de exclusión - Marketing por correo electrónico - Modelos personalizables - Personalización de URL - Preguntas personalizables - Rama de preguntas - Recolección de respuestas sin conexión ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Chat ## Categoría - [Software para encuestas](https://www.capterra.co.cr/directory/30092/survey/software) ## Alternativas 1. [Typeform](https://www.capterra.co.cr/software/137289/typeform) — 4.7/5 (945 reviews) 2. [Google Forms](https://www.capterra.co.cr/software/176571/google-forms) — 4.7/5 (11363 reviews) 3. [SurveyMonkey](https://www.capterra.co.cr/software/32728/surveymonkey) — 4.6/5 (10426 reviews) 4. [Jotform](https://www.capterra.co.cr/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 5. [QuestionPro](https://www.capterra.co.cr/software/135455/questionpro) — 4.8/5 (522 reviews) ## Opiniones ### "Easy to use, cost effective and user friendly" — 5.0/5 > **raj** | *8 de agosto de 2018* | Software informático | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Study Solutions has lured me by its adaptability, its strength and its overviews administration stage which is extremely easy to understand, rich and down to earth. It adjusts to client inclinations with month to month refreshes. What intrigues me most about Survey Solutions is its simplicity of learning. Easy to learn one doesn't should be a specialist in programming to outline polls on Survey Solutions. Moreover, great documentation and test poll formats are accessible to enable clients to take a snappy hand of Survey Solutions > > **Puntos en contra**: Study Solutions offers obviously numerous focal points. For me, this is really the best CAPI application that exists. On the off chance that there is something that ought to be enhanced, it is the accessibility of documentation in French. For sure, almost no guide in French exists. What's more, the Designer, the instrument for outlining the surveys is to a great extent in English, which does not profit the french-talking. > > architect: extremely all around composed interface, quick to make and refresh extensive polls, a considerable measure quicker than in other programming bundles - complex yet straightforward: a consistently developing rundown of reason custom-made survey segments and the punctuation make the section limit to building complex surveys structures extremely low, no compelling reason to thoroughly consider complex circles or tinker with identifiers - coordinated effort: capacity to at the same time work in a similar poll is awesome for joint effort crosswise over nations, exceptionally valuable amid configuration stage - client and information base, documentation: the help site and open polls are an extraordinary method to learn usefulness, find arrangements and gain from different encounters. All around composed standard areas like family part and utilization that you can reorder into your poll. Additionally, there is an abundance of top notch documentation. - questioner interface: natural plan, simple route inside the survey, and non-authorizing delicate checks. You can prepare field laborers specifically in Survey Solutions, no paper required. - remarking capacity incredible for giving and getting criticism from the field - paradata: the accessible para information is an extraordinary apparatus to screen the talking procedure. One can extricate talk with length and span, talking with speed, working hours, and so on ----- ### "Very powerful platform for building and manage surveys. I have learned to use it in very short time." — 5.0/5 > **Ciprian Antoniade** | *9 de abril de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like because is easy to install, to configure and to admin. Also, is very easy to use it, in respect of build complex questionnaires. Collaborative work is very important nowadays and Survey Solutions allows this feature. For designing the questionnaires are not necessary high knowledge of programming or web design. Everything is possible just with the mouse and light keyboard intervention. The possibility of using API in monitoring and admin of the platform is an important step forward to automatization the processes. For complex conditional questions you can use C\#, but the basic logical conditions are enough, in general. So, in one platform you will have the CAPI, CATI and CAWI of surveys. Using the GPS capabilities of mobile devices you can have the possibility of geocode the responses in a very easy and intuitive way. The reports tools are included, but most important is that you can create customized reports by using the paradata. Without modesty, I could say that the Survey Solutions platform will become the standard for high quality surveys in the coming years. Together with R and Python, Survey Solutions will increase the capabilities of National Statistics Offices to build "in house" very powerful surveys, with low costs and time bound. > > **Puntos en contra**: It is to easy to use and the speed of developing new features is very high. The speed of maintaining the updates into the support materials should be the same. > > Enhance the skills of design the surveys for official statistics. ----- ### "Survey solutions is a user friendly easy to use platform to design surveys" — 3.0/5 > **livia** | *24 de julio de 2017* | Investigación | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Easy to use (add sections, questions, validations), nice interface and each new feature is quite intuitive to pick up > > **Puntos en contra**: Updates are too frequent and sometimes interfere with the data collection activities already in the field > > Coding the survey is easier and more intuitive. The tester is a great tool to speed up the process. ----- ### "Excellent CAI solution featuring one of the best user interfaces for interviewers I have seen." — 4.0/5 > **Andrej** | *4 de enero de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Excellent interviewer interface; Very strong facility for dealing with complex rosters; Very low threshold into questionnaire development, while allowing for full power of C\# in validation functions; Collaborative questionnaire development environment; It's free; Features free and fully supported cloud central database capture facility; Very strong support to data management on the server side; > > **Puntos en contra**: My cons are not so cons as they are a wishlist of functionality that would make this software even better. Lacking field supervisor app to manage the interviews locally while in the field and with no internet access; Inflexibility in using stored data to support the interviewing while maintaining the flexible allocation of interviews; Lack of question database support (neither public nor private); Lack of CATI functionality > > It provides a reliable computer assisted interviewing platform, that has a very low entry threshold into development and a very steep learning curve. It has provided me with a means to capture very complex survey questionnaires and implement them in challenging environment with poor internet connectivity. ----- ### "I have used Survey solution in household and agriculture surveys in many countries in Africa" — 5.0/5 > **Asmelash** | *1 de marzo de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Simple to program Makes life easy for survey management easy to export data user friendly and not complicated for non programmers and field workers free of cost > > **Puntos en contra**: Highly dependence on Internet connection Need for offline programing and data backup (specially in some African countries the internet infrastructure is poor) > > 1\. Reduced cost for the programmers. I can program my questionnaire now 2. minimizes data error. The validation and enabling conditions are helpful in minimizing data errors from the field. 3. The software has also survey management tool and this helped me to follow up data collection progresses remotely with out travelling to the field. 4. encourages team work. multiple people can program the CAPI at the same time on the same questionnaire 5. Responsibility of each team member is clearly defined. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/153927/survey-solutions?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/153927/survey-solutions) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados