--- description: ¿Qué piensan los usuarios de Splashtop? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Splashtop gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Splashtop - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Herramientas para teletrabajar](/directory/31855/remote-work/software) > [Splashtop](/software/162972/splashtop-business-access) # Splashtop Canonical: https://www.capterra.co.cr/software/162972/splashtop-business-access Página: 1 de 30\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/162972/splashtop-business-access?page=2) > Splashtop proporciona acceso remoto y soporte para profesionales de negocios y equipos de TI. > > Veredicto: 730 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Splashtop? Usuarios en cualquier tipo de negocio u organización que necesiten acceder de forma remota a sus computadoras de trabajo y/o hogareñas, o brindar soporte remoto a las computadoras de los clientes. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 730 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Splashtop - **Ubicación**: San Jose, EE. UU. - **Constitución**: 2006 ## Contexto comercial - **Precio inicial**: USD 6,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, español, francés, inglés, japonés, portugués - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Antártida, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin y 221 más ## Funciones - Acceso a varios monitores - Acceso desatendido - Acceso móvil - Alertas y notificaciones - Chat en tiempo real - Chat en vivo - Chat y mensajería - Control/Acceso remoto - Controles o permisos de acceso - Copia de seguridad y recuperación - Creación de informes para TI - Gestión de configuración - Gestión de problemas - Gestión de tareas - Grabación de la pantalla - Grabación de la sesión - Herramientas de colaboración - Monitorización y gestión remota - Panel de comunicaciones - Programación del mantenimiento - Real-Time Monitoring - Real-Time Notifications - Resolución de problemas - Seguimiento de activos de TI - Software de asistencia remota - Transferencia de archivos - Uso compartido de archivos - Uso compartido de la pantalla ## Integraciones (en total: 8) - Atera - Autotask PSA - IBM Security MaaS360 - Ivanti Neurons for MDM - Naverisk - NinjaOne - ServiceNow - Spiceworks Cloud Help Desk ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Herramientas para teletrabajar](https://www.capterra.co.cr/directory/31855/remote-work/software) ## Categorías relacionadas - [Herramientas para teletrabajar](https://www.capterra.co.cr/directory/31855/remote-work/software) - [Software de escritorio remoto](https://www.capterra.co.cr/directory/31955/remote-desktop/software) - [Software para Proveedores de servicios (MSP)](https://www.capterra.co.cr/directory/30921/msp/software) - [Software para gestión informática](https://www.capterra.co.cr/directory/10001/it-management/software) - [Programas para asistencia remota](https://www.capterra.co.cr/directory/30928/remote-support/software) ## Alternativas 1. [RemotePC](https://www.capterra.co.cr/software/173304/remotepc) — 4.7/5 (583 reviews) 2. [Zoho Assist](https://www.capterra.co.cr/software/181775/zoho-assist) — 4.7/5 (1374 reviews) 3. [Pulseway](https://www.capterra.co.cr/software/141792/pulseway) — 4.7/5 (310 reviews) 4. [TeamViewer ONE](https://www.capterra.co.cr/software/122252/teamviewer) — 4.6/5 (11620 reviews) 5. [AnyDesk](https://www.capterra.co.cr/software/149595/anydesk) — 4.6/5 (1781 reviews) ## Opiniones ### "A solid remote access option while others get worse." — 5.0/5 > **James** | *30 de diciembre de 2025* | Producción audiovisual | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Obviously it works. The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow connection). So far support has been fine but a good note from me is I haven't needed to reach out to support all that much, things work. The management system is also straightforward, was able to get up and running quickly. Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping the ability for scammers to use the system. Oh and they also really only do remote access and not a dozen other things. They seem focused on core business and I appreciate that. > > **Puntos en contra**: The deployment system is a little sparse, only a few options. Also would prefer is SSO was not gate-kept behind the Enterprise version. The biggest issue I had was just buying the thing, the purchase page is a little confusing with different options that overlap but makes you feel like you need more than you do. > > I came into a team that was using a single Parsec account to manage multiple systems which is not a good place to be in. In a previous job I had done a similar deployment with Teamviewer only today to find out they have really dropped the ball. Splashtop hit the budget value and the feature requirements and it was easy to get rolling. My team from technicians to salespeople was able to "figure it out" quickly and now they wonder what we'd do without it. ----- ### "No Fuss, Highly Customizable, Excellent Value\!" — 5.0/5 > **Brian** | *22 de diciembre de 2025* | Bienes de consumo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: My company loved the price, yet I love the capabilities. Its so easy to deploy, and the customization is wonderful. I am a very organized person and the computer management options are everything I need. This software checks all the boxes. > > **Puntos en contra**: I would like to be able to switch screens on the device I am remoted into easier. There is only one button to switch and some of my customers have multiple monitors I need to flip through. > > From the initial test drive to deployment, customer service has been wonderful and I was able to get this software out to all the devices in my organization without any issues. I am looking forward to utilizing the add-ons, especially the software updates. ----- ### "Love Splashtop" — 5.0/5 > **Sandra** | *26 de febrero de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the clean and easy look of Splashtop as well as the responsiveness of the site. It is easy to use > > **Puntos en contra**: I am just learning about how to print from my remote computer to the one that is near me. There is a bit of a learning curve > > It is a very easy app to use and understand. It is much more reaponsive than the last remote service that I used ----- ### "Splashtop became Crashtop" — 2.0/5 > **Daniel** | *20 de diciembre de 2025* | Seguridad informática y de redes | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It's easy to deploy. The interface is smooth. It has wonderful features. It's fairly easy to manage. > > **Puntos en contra**: It's CPU intensive on both the client and technician device (so far the worse we've seen, higher than GoToAssist that is/was Java based). Since their latest update 3.8.0.1 it has gotten worse. It has become difficult to connect to a remote device (you get the circling, formerly hourglass, image going forever until you close the window and try another 2 to 6 times before connecting or giving up depending on the individual). It crashes so often that, internally, it has become known as Crashtop. Even after shelling out several thousands of dollars management has decided to eat their loss and move to another platform as they were facing a revolt by technicians claiming they would go on sick leave rather than having to use the tool. I'm sure, as you know, your mileage will vary. Here ==\> it has been ostracized. Their support used to be decent but as of late it became rather useless. You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support. > > It was fairly wonderful upon initial implementation (after GoToAssist after being railroaded into GoToRemote and telling us they were sunsetting the product) then it went from good to bad to worse after update iterations. In the last month it has become nearly unusable by a many of us. It would either not connect unless you are patient to wait a few minutes, close it, start it, and repeat the process between 2 to 6 times. Then after a little while of using, it would become unresponsive or literally crash on you and close all existing session and you'd have to start all over again. A major source of frustration when you are under pressure to resolve issues remotely. Their support became bad with time. ----- ### "Outstanding support and an exceptional customer experience" — 5.0/5 > **Rodrigo** | *28 de enero de 2026* | Seguridad informática y de redes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Outstanding support and an exceptional customer experience Honestly, I never imagined I would have this level of access and attention from the Splashtop team. ----- Página: 1 de 30\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/162972/splashtop-business-access?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/162972/splashtop-business-access) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados