17 años ayudando a las empresas costarricenses
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Sobre Rippling
Un sistema moderno para nóminas, beneficios, RR. HH. y TI.
VERY clear and functional. I appreciate that when it comes to managing my money and healthcare.
I was surprised to find out that we were working with the head of the implementation team because of how poor our experience was.
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Unifica tus operaciones comerciales con Rippling
Comentarios: En general, mi experiencia con Rippling ha sido muy positiva. La capacidad de gestionar todos los aspectos relacionados con los empleados en un solo lugar ha simplificado enormemente nuestras operaciones comerciales. La integración fluida de los sistemas de recursos humanos, tecnología de la información y finanzas ha ahorrado tiempo y ha reducido los errores. La funcionalidad de incorporación rápida es especialmente destacable, ya que nos ha permitido agilizar los procesos de contratación y comenzar a trabajar de manera más eficiente en poco tiempo.
Puntos a favor:
Rippling ofrece una solución integral para gestionar recursos humanos, tecnología de la información y finanzas en una sola plataforma. Es una herramienta excepcional para consolidar los sistemas laborales que normalmente están dispersos en una empresa, como la nómina, los gastos, los beneficios y los equipos informáticos.
Contras:
A pesar de sus numerosas ventajas, Rippling puede ser un tanto abrumador al principio debido a su amplio alcance y funcionalidades. La curva de aprendizaje puede resultar empinada, y se requiere tiempo para familiarizarse plenamente con todas las características y personalizaciones disponibles. Además, el soporte al cliente puede mejorar en términos de tiempos de respuesta y claridad de las respuestas proporcionadas.
Gestión eficiente de recursos humanos y TI con Rippling: la perspectiva de un usuario
Comentarios: En general, considero que es una plataforma confiable y eficiente para administrar mis necesidades de recursos humanos y TI.
Puntos a favor:
He estado usando Rippling por un tiempo y debo decir que ha facilitado mucho mis tareas de recursos humanos y TI.
Contras:
Tuve que esperar más de lo que me gustaría para obtener respuestas a mis consultas, lo que puede ser frustrante.
app ideal para la facturación de tu empresa
Comentarios: Utilizo Rippling diariamente para la gestión de las nóminas de mi empresa, es una herramienta que aparte de gestionar y calcular las nóminas, calcula también todos los impuesto y deduciones, ahorrando así bastante tiempo a final de mes.
Puntos a favor:
Lo que más me gusta de Rippling, es su fácil uso y su forma de automatizar el proceso de nóminas de una empresa. Al ser una herramienta digital, evita que en las nóminas existan errores humanos y haciendo mucho más llevadero este trabajo.
Contras:
Lo que menos me gusta es que no tiene versión gratuita, ya que no ofrece una prueba gratis; aunque su tarifa es muy baja y está al alcance de cualquier empresa
Seguimiento de horas.
Comentarios: En general mi experiencia co este software es muy satisfactoria y muy positiva porque me ayuda a que mi trabajo sea más fácil y eso lo hace agradesco mucho y lo recomiendo.
Puntos a favor:
Me encanta que puedo llevar un control de horas y pagos de mi equipo me a hecho más fácil ala hora de hacer el mi trabajo.
Contras:
Un poco el uso en algunas cosas me resulta difícil aún usarlo pero creo que puede mejorar.
Rioin
Puntos a favor:
Creativo,buena velocidad en analisis de datos
Contras:
Malo para comparar datos y estadisticas.
Muy buen software
Comentarios: Me ha ayudado mucho a organizar mi dinero. La seguiré usando.
Puntos a favor:
Me ha ayudado a organizar los gastos e ingresos de forma mucho más eficiente.
Contras:
Me ha costado un poco aprender a usarla. La implementación es difícil.
Alternativas consideradas:
Great product, friendly service
Comentarios: Rippling makes it easy for my employees to get paid, track PTO, do open enrollment for healthcare and it handles all the tax/compliance stuff with ease.
Puntos a favor:
Rippling's Payroll is seamless and easy and their support in setting everything up (and transferring from my old provider was flawless). We manage our Benefits, PTO, Payroll, Worker's Comp all through their software. For benefits and Worker's Comp, it integrates with third parties seamlessly (our health insurance broker and a Worker's Comp company Rippling works with). But overall, I've appreciated their service above all else - requests are quickly and politely answered (not like my previous provider)
Contras:
The reporting features leave a lot to be desired, but I can see them improving as they go. Today's payroll run surfaced a brand new report that wasn't there just two weeks ago, so I'm hopeful this is an area they are devoting more attention to.
Alternativas consideradas:
Great step up from Quickbooks Online Payroll
Comentarios: It makes it easier to hire employees, run payroll on time everytime, deal with the payroll taxes and fillings, and do basic management of employee laptops.
Puntos a favor:
We purchased this after getting frustrated with Intuit's online payroll and there being errors and the customer service being useless. In comparison the customer service at Rippling has been amazing, the onboarding was smooth - I was assigned a dedicated onboarding rep who met on Zoom with me to custom-tune the software to my needs. I love that this makes onboarding easy with workflows - collecting t-shirt size, upload profile photo, eSign contracts and training, etc. All the stuff a large company would do for under $2000 per year for a company of 10 people. It is a great value. Also the MDM of company laptops is great.
Contras:
No MDM for mobile phones and Windows clients can be buggy, no Okta SSO integration, and support can take a day or two to get back to you sometimes. Honestly not many cons; the software is great for the price.
A decent alternative to ADP
Comentarios: Rippling is a decent alternative to behemoths like ADP. The customer service is responsive. But Rippling is probably best for companies on the smaller side.
Puntos a favor:
Rippling's web UI is pretty slick and easy to navigate. Most of the core HR functions are straightforward.
Contras:
Some features, particularly around time & attendance, are buggy and don't always work.
Alternativas consideradas:
Stay far away.
Comentarios: From the sales process to leaving Rippling every step of the way was filled with poor service. In addition to the above, an employee's benefits were cut off without prior approval, wage reports filed incorrectly and offshore customer service was contradictory, unaccountable and untrained. When I finally received service on the second level, I was subjected to more sales pitches, my favorite was the PEO person telling me that employees really couldn't reach the HR folks any way but email because, you know, this is a software company. Yep. One that shouldn't be in the payroll and HR business. I have never had such a bad experience running payroll with any company, and this is something I have been doing for my company and client companies for over 25 years.
Puntos a favor:
I liked leaving Rippling the most. I've used Paycom, ADP, QuickBooks payroll, none of whom are known to be easy and I would recommend all of them over this software. I did appreciate the email reminders for payroll, but that was it.
Contras:
Onboarding. I was treated like a fool who didn't know what a payroll period ending date vs a check date was. The constant pop ups on login. The confusing user interface and poor reports. The horrible customer service.
Rippling Makes Things Easy
Comentarios: Overall I enjoy the service. We switched from another platform earlier this year and the difference is night and day in terms of accessing the information I need.
Puntos a favor:
Visually Rippling is ver appealing. It's easy to find what you need. I love the fun emails that hit my inbox when I'm paid as well. Lots of helpful features, good customer support and very user friendly.
Contras:
I have some issues understanding how much PTO I have left.
Easy to use, intuitive HR tool
Comentarios: My overall experience with Rippling has been positive. The platform’s all-in-one approach to HR and IT management has helped streamline many of my day-to-day tasks. Having access to everything from payroll and benefits to device management within a single interface has made it much easier to manage my work-related needs.
Puntos a favor:
The platform has an intuitive interface that allows me to view my pay slips, enroll in benefits, and request time off all in one place. The app is very convenient for accessing HR tools on the go.
Contras:
It took some time to get accustomed to all the functionalities and how they interconnect.
Rippling saved me a headache
Puntos a favor:
Rippling is such an easy and effectient employee app. Some of its best features include payroll, time off request, and employment verification, It is an employer/ employee one stop shop. everything I need in one place. The software is beyond user friendly and my employees appreciate being able to have the app on their phones as a way to easily clock in and out and submit request.
Contras:
The system went offline a couple of times, but I think that had more to do with our internet service. Above all, the software has been amazing.
Sometimes less is more and more is less.
Puntos a favor:
I loved the all in one capabilities that Rippling offers for HR, IT, and Finance. Allowing for you to automate so much of the work in those departments, so reducing workload and honestly reducing human error.
Contras:
It's often a harder sell to those controlling the "purse strings" if they can't see outside just the dollar amount and not see the time savings cost for their departments.
Great Platform & Tool!!!
Comentarios: My overall experience has been great with this tool! I use it heavily for my business
Puntos a favor:
I love rippling for my finances in my business
Contras:
I actually dont have any thing I do like like about this program
Easy to use
Comentarios: It was easy to use, organized, intuitive and efficient to use
Puntos a favor:
Rippling made it easy to find everything I needed
Contras:
I wish it were used by more companies.
Alternativas consideradas:
Modernized Flexible Solutions
Puntos a favor:
The smoothness of not only the implementation, but the usability of the program for both admins and employees.
Contras:
As Rippling is still relatively new itself, there are some features or capabilities that are unique to our company - such as having multiple entities, banking needs, etc. - that Rippling doesn't quite offer yet- HOWEVER, our account manager and the support team have been receptive and responsive to our needs and are continuing to work on the things we need as we request them, which is great.
Respuesta de Rippling
hace 5 años
Thanks for your feedback :) We're constantly working on building new features.
Alternativas consideradas:
Great Overall Business Product
Comentarios: Rippling has saved me time and money overall. Combining all HR aspects with payroll, apps, and equipment is the best bundle of services you could ask for, especially when you are dealing with multiple roles and departments.
Puntos a favor:
Rippling is extremely intuitive and easy to use! They make payroll a breeze each wee and walk you through ever step of the way. They integrate easily into QB and other platforms. The PTO tracking system is quite extensive and allows for easy tracking of employees hours and is very easy for employees to use when requesting time off. Pricing is very competitive and has saved our non-profit a lot of funds when compared to what we were using previously.
Contras:
The only con with Rippling is that they do not have a customer service phone line to call, all inquiries are done via email.
Alternativas consideradas:
Rippling is fantastic! Best software product I’ve used in years
Comentarios:
Fantastic. Everything from the implementation to our daily use, this has been one of the best product purchases I’ve ever made. Plus, my boss ([SENSITIVE CONTENT HIDDEN]
) absolutely loves Rippling and has even talked about it at our board meeting! Good stuff all around and I have recommended it to at least a dozen colleagues in my local market.
Puntos a favor:
The automations, integrations, and ease of use are second to none. Important tasks (i.e. onboarding a new employee) used to take me an hour and a half to complete with our prior vendor (due to disconnected workflows, confusing product layout, etc) and it now takes me less than 10 min with Rippling. Transformational.
Contras:
The only con i can point to is not being able to just call into a customer support number for important issues (to speak to a live person), but the support email is monitored regularly, so it definitely makes up for any negatives. They also recently instituted a Pod system to support issues and it has been a great experience. It also appears they have recently hired account managers, which tells me they continue to scale the organization and add the appropriate team members for additional support. Good stuff all around.
Alternativas consideradas:
Brock McKinley's Review for Epipheo
Comentarios: Now we are connecting up a bunch of programs together to make my workflow easier. Ripping is putting my HR, payroll, benefits and onboarding all into one place and makes my job that much better. I don't have to go to one program to send docs to an employee and then another to set up an email for a new employee and then to another to check an employee's benefit elections. Putting together all these things in one easy to navigate and understand platform is going to blow the competition away.
Puntos a favor:
The easy of use! It just makes sense! Coming from Paycor, which is a convoluted mess, Rippling is a breath of fresh air. Easy to find what you are looking for and get things done. I'm no longer wasting time trying to figure out how to do something.
Contras:
Only little things that could be improved. For the most part this in in regard to organizing things. Would be great to be able to change the order of apps in the side panels. Also would like to be able to duplicate templates in order to make slight changes. Also sometimes navigating the Custom Fields grid for employees can be hard to see what you are doing because it only shows the field title and not the section you are in. So maybe lines dividing sections or at least the section titles at the top could help with viewing and navigating.
Alternativas consideradas:
Rippling: A Game-Changer for HR Management
Comentarios: we are very happy with our decision to use Rippling. It was the best fit for our small company in terms of pricing, implementation time, and customer service. We reviewed a lot of options and were impressed with Rippling's value and feature set. We highly recommend it to anyone looking to streamline their HR and payroll processes and get great support from a dedicated team.
Puntos a favor:
Rippling is an innovative and user-friendly HR and payroll management platform that has made a big impact on our business. The software is easy to use and navigate, with features that make it a pleasure to use. We particularly appreciate the ability to download documents and see paystubs, as well as the fun design quirks that add a touch of personality. The onboarding process is seamless, which is important when it comes to hiring top talent. We also appreciate that Rippling is always moving forward with new additions and improvements, which demonstrates its commitment to innovation.In addition to the payroll and HR features, we also appreciate the ability to integrate other apps, which has the potential to greatly simplify the onboarding process for new hires. Time off tracking and the delivery of documents like W2s and 1099s are important everyday features for us, and Rippling makes it easy to access these and other information. The benefits roll-up and the user-friendly interface make it easy to find what we need.
Contras:
While Rippling has many positive features and has been a valuable tool for our business, there have been some drawbacks to our experience with the software. One issue we encountered was that Rippling did not file our quarterly taxes and failed to pay federal taxes on the payroll for a few staffers, resulting in financial penalties from the government. This was a serious issue that caused significant problems for our business, and we had to transition to a new payroll provider that was able to handle these tasks correctly.Another issue we have experienced with Rippling is customer service, which has been disappointing at times. We have had to beg for responses and escalate emails to additional staffers in order to get a response, which is frustrating and not up to the standard we expect. Despite these issues, we are still being charged for Rippling, even though they have not performed their duties correctly.While these issues are certainly a concern, we still believe that Rippling has many valuable features and has been a valuable tool for our business overall. We hope that the company will continue to work on improving its customer service and addressing any issues that arise in the future.
Simpler system for human resources management
Comentarios: Rippling is quite simple to operate. My company gave me "the duty" of choosing a health insurance policy, which I initially put off because I find such administrative tasks tedious and confusing.
Puntos a favor:
Rippling offers the most efficient and effective human resource services to businesses and their employees. When compared to competing virtual HR software, it's a breeze to use. Rippling has helped me maintain my sense of order and control over my professional obligations. In general, thanks to Rippling, I've been able to accomplish more in less time and with less anxiety at work.
Contras:
The ability to quit at any time is Rippling's sole real drawback. The maximum number of leaves an employee can take is three. Nothing negative to report, really.
Rippling is a business process integration platform.
Comentarios: In general, I've had a great time using Rippling. Having a central hub for handling everything relating to staff has dramatically streamlined how we do business. Human resources, information technology, and financial processes are now fully integrated, resulting in significant time savings and fewer mistakes. Particularly notable is the speedy onboarding process, which has helped us streamline our hiring practices and get to work faster.
Puntos a favor:
Across HR, IT, and FP&A, Rippling provides a unified platform for efficient administration. It's a fantastic resource for bringing together disparate areas of an organization's operations, such as payroll, costs, benefits, and IT hardware.
Contras:
Considering its numerous benefits, Rippling might be difficult to grasp at first because of its many features and capabilities. It may take some time to become used to all of the options and capabilities, and the learning curve may be rather high. There is room for enhancement in customer service with regards to response times and the clarity of responses given.
Could be awesome
Comentarios: It's great software, but we can barely use any of the features given the pricing model. It doesn't make sense for us to have to pay $8-$10 for every user per month every time you want to add the smallest feature. These features would make our operations run smoother, but we would barely use them and it doesn't make sense for our business. I really wish there was another way or at least allow us to integrate with other softwares for free. I foresee us jumping ship if there is an affordable way to handle the comprehensive features that Rippling offers. I really want to love this software but they are pricing us out of being able to actually use the software given our staff is mostly all part time. It doesn't make economic sense for us. Really frustrating. Also the support is been really frustrating. The billing is also confusing and doesn't make us feel good about using the platform. Explanations are not straightforward.
Puntos a favor:
The software is actually good, probably better than most competitors.
Contras:
It's not a good fit for most small businesses that are doing high volume low margin sales with lots of part time employees. We would love to be able to actually use most of the features but the cost structure is prohibitive. The onboarding was really not straightforward and honestly did not feel good at all. The difference between sales and the support agents was disappointing.
Alternativas consideradas:
Rippling is great for small to mid-size businesses
Comentarios: My payroll administration is now streamlined and I can keep track of expense reimbursements much more easily. Rippling also "talks to" my retirement plan administrator so that process is automated.
Puntos a favor:
The integration was very easy, the set up is simple to maintain, the reports are just what is needed.
Contras:
As much as I like the chat and help functions, sometimes getting a person on the phone is needed. Currently going through the chat to get to a live person can be frustrating.