---
description: ¿Qué piensan los usuarios de Helper Helper? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Helper Helper gracias a Capterra Costa Rica.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helper Helper - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Sistemas de gestión de voluntariado](/directory/10044/volunteer-management/software) > [Helper Helper](/software/174383/helper-helper)

# Helper Helper

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> Plataforma web de gestión de voluntarios que ayuda a empresas, escuelas, organizaciones sin ánimo de lucro y facultades a supervisar y coordinar las horas de servicio.
> 
> Veredicto: 57 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Helper Helper?

Empresas, universidades, departamentos deportivos, escuelas, grupos cívicos, grupos de servicio, iglesias, grupos de padres, organizaciones sin ánimo de lucro y fraternidades que realizan un seguimiento de las horas de servicio de sus miembros.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.9/5** | 57 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 5.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.8/5 | Basado en las opiniones generales |
| Funciones | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Helper Helper
- **Constitución**: 2014

## Contexto comercial

- **Precio inicial**: USD 500,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Gestión de eventos
- Gestión de inscripción
- Portal de autoservicio
- Reclutamiento de Voluntariado
- Seguimiento del tiempo

## Opciones de asistencia

- E-mail/Help Desk
- Asistencia telefónica
- Chat

## Categoría

- [Sistemas de gestión de voluntariado](https://www.capterra.co.cr/directory/10044/volunteer-management/software)

## Alternativas

1. [SignUpGenius](https://www.capterra.co.cr/software/135392/signupgenius) — 4.6/5 (1983 reviews)
2. [VolunteerLocal](https://www.capterra.co.cr/software/122906/volunteerlocal) — 4.8/5 (204 reviews)
3. [ivolunteer.com](https://www.capterra.co.cr/software/137988/ivolunteeronline) — 4.7/5 (40 reviews)
4. [SignUp.com](https://www.capterra.co.cr/software/135391/signup-com) — 4.8/5 (395 reviews)
5. [POINT](https://www.capterra.co.cr/software/208936/point) — 4.8/5 (49 reviews)

## Opiniones

### "Efficient, makes my life and job easier, wonderful customer service\!" — 5.0/5

> **Caitlin** | *12 de abril de 2018* | Educación superior | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The customer service is incredible, I can always get an answer to a question within a couple hours.  This app has helped me stay organized when it comes to tracking community service.  I have student-athletes asking me everyday how many hours they have or what else they can do to earn more hours.  This is the perfect application for that, because it posts opportunities, but also organizes everything for you.
> 
> **Puntos en contra**: Honestly, I have no complaints.  Because if I had them, I would call Helper Helper and they would take my complaints into consideration and change it or talk me through issue I'm having.

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### "Excellent Resource for Universities" — 5.0/5

> **Michael** | *22 de junio de 2020* | Administración educativa | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: It is extremely easy to input events and the communication of the events is very clear to the students. The logging and tracking of hours is extremely freeing from an admin perspective.
> 
> **Puntos en contra**: I wish the onboard process was easier and there was a way for geofencing.

-----

### "Great Organizational Tool" — 4.0/5

> **Heather** | *19 de junio de 2020* | Deportes | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Helper Helper has allowed us to organize our students in a way that they feel informed, empowered, and equipped to volunteer in our community with minimal confusion. It is relatively user friendly and allows the administrator to back-log any volunteer hours that students completed but forgot to log on their own. It also has a strong report feature that helps the administrator compile statistics for an individual, a team, or the group as a whole.
> 
> **Puntos en contra**: The on-boarding process is still difficult with students and many of them rely on the administrator to back log hours for themselves or their team.
> 
> Our overall experience with Helper Helper has been very good. The best part about Helper Helper is its tracking and reporting ability and the fact that it can be used to compile data on the group. The other upside to Helper Helper is their team- I can always get in touch with someone to help me use the product more effectively or have questions answered.

-----

### "C. Africano - Student-Athlete Development at TCU" — 5.0/5

> **Casey** | *23 de junio de 2020* | Administración educativa | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I love that I can track reports without relying on human error to do so.  I used to track all of our events by hand, but now I have the ability to track attendance, create opportunities, schedule with various groups, and create individual, team, and university wide reporting.
> 
> **Puntos en contra**: I think there are a few things that would help it.  For example, we use HH for all of our programs.  I wish I could navigate the system to where I could edit each programs tracking system.  Such as for a career program, they get credit for attendance but not in a time increment.  Then I could track service with time increments.  That way when I generate a report, I won't need to edit anything.  We also do an event called Frog Cup - they are required to attend 4 events and 10 hours of service.  But I can't make that a base report level. I also struggled a bit with the categories and counting things twice. But not a big deal.
> 
> Overall I have absolutely loved it. \[SENSITIVE CONTENT HIDDEN\] are so incredibly helpful.  They actually have taken a few of my suggestions in the last year and adapted it to the system which has been a huge help. It has saved use time and streamlined out system of tracking and planning immensely.  Over time, I hope coaches will begin to use it in the way it was meant to be used (checking their students progress themselves).  But I think over time that will get better. Even so, I can find a student-athlete and immediately provide their coach with a report of their team.  That is incredibly helpful.

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### "Celebrate the helping hand\!" — 5.0/5

> **Brian** | *19 de junio de 2020* | Educación superior | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: We appreciate all of the data that allows us to CELEBRATE the POSITIVE IMPACT our student-athletes are making within the community\! In addition, we truly appreciate the quick response and problem solving customer service\! Last but not least, the community impact report Is a game changer in the area of Psychological Captial for our student athletes\!
> 
> **Puntos en contra**: Through community engagement experiences people develop as individuals in many ways.  Research shows that community engagement engagement enhances a higher GPA, increases  knowledge of future career fields, improves communication and critical thinking skills, and expands cultural  awareness within individuals. &#10;In addition, one in five employers hire based solely on volunteer experience seen on a resume and 41% of employers see volunteer experience equal to professional experience  &#10;I believe adding the word “Development” to the community impact report provides a win-win for users.  Helping the community grow and develop is also a great opportunity to help each individual grow and develop\!
> 
> It has been nothing but positive and we look forward to continuing our partnership\!  Thank You\!

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## Enlaces

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