17 años ayudando a las empresas costarricenses
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Sobre MaintainX
MaintainX es un software móvil de digitalización de procedimientos y órdenes de trabajo que aumenta la eficiencia y la información en tiempo real.
When ever i have a query the customer care team promptly gets back to me with meaningful and useful information. For a one man show is brilliant, but it is tailored to large companies and personal.
There is no email system to communicate with client and vendors, it's all done through the App.
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Filtrar opiniones (644)
Gestión eficiente del flujo de trabajo con KeepX: la perspectiva de un usuario
Comentarios: En general, mi experiencia con KeepX ha sido en gran medida positiva. A pesar de los inconvenientes menores, la plataforma ha facilitado mucho la gestión de los flujos de trabajo y la organización.
Puntos a favor:
He estado usando KeepX durante bastante tiempo y debo decir que ha mejorado drásticamente la gestión de mi flujo de trabajo. Me encanta lo fácil de usar e intuitiva que es la interfaz.
Contras:
Aunque en general estoy satisfecho con KeepX, me he encontrado con algunos contratiempos en el camino. A veces, la aplicación se retrasa al sincronizar datos entre dispositivos, lo que puede ser frustrante cuando se trata de tareas urgentes.
Buena plataforma, pero con algunas limitaciones
Comentarios: "MaintainX es una buena plataforma con espacio para crecer. Es ideal para empresas con equipos de mantenimiento y presupuestos más pequeños.
Puntos a favor:
MaintainX es una plataforma simple y fácil de usar que es fácil de aprender.
Contras:
Algunas capacidades están limitadas por las restricciones del programa, como la capacidad de escalamiento entre categorías, el bloqueo de programación y el seguimiento de activos de "mal actor" de Pareto.
Mejora tu plan de Mantenimiento con MAINTAIN X
Comentarios: excelente me ha permitido crear un plan de mantenimiento para el area de produccion donde trabajo, pudiendo gestionar ordenes de trabajo, costos y tiempos de mantenimiento
Puntos a favor:
en mi cuenta poder realizar una gestion de mantenimiento de forma sencilla, ordenada por medio de plantillas personalizadas, a su vez puedo ver costos, inventario, tipo de mantenimientos, la pieza o producto, realmente lo recomiendo se trabaja de forma mas ordenada sobre todo en las lineas de produccion
Contras:
es un poco costoso realmente no todos pueden tener aceso al software, ademas es ideal ver tutoriales por internet a pesar de que es algo intituivo
Buena plataforma para sistema de mantenimiento
Comentarios: Como sistema de mantenimiento fácil de usar es un 10.
Puntos a favor:
Me parece que la interfaz que utiliza es clara y sencilla de utilizar.No se necesita un proceso largo de aprendizaje para manejarte con la aplicación.
Contras:
No tengo nada en contra de este software funciona bastante bien.
Excelente implementación del programa
Comentarios: Excelente en todos los sentidos, muy recomendado
Puntos a favor:
La facilidad del uso a la hora de programar tareas de mantenimiento
Contras:
En la versión móvil puede que no se encuentren con facilidad algunas funciones
Te ayuda a estar al dia
Puntos a favor:
Ha permitido a nuestras areas encargadas estar al dia con el mantenimiento preventivo de todas las areas.
Contras:
Hacen falta caracteristicas pero el programa funciona muy bien
Amo MaintainX
Comentarios: Me encantó la experiencia del curso y la facilidad de aprender y obtener herramientas que te ayudarán en tu ámbito profesional y personal.
Puntos a favor:
La forma de enseñar en sus cursos y la facilidad que se aprende.
Contras:
Que no se pudo descargar el certificado.
Excelente software de mantenimiento
Comentarios: Una muy buena experiencia, lo recomiendo.
Puntos a favor:
Es una excelente herramienta de seguimiento, trazabilidad y gestión general de mantenimientos preventivos, predictivos y correctivos.
Contras:
Realmente es muy difícil destacar algo malo cuando en realidad es una herramienta importante en cualquier tipo de gestión de ingeniería y mantenimiento
Excelente software para monitoreo de tareas
Puntos a favor:
Fácil manejo de la plataforma, me ayuda mucho al seguimiento de procesos tanto a personal, como a tareas específicas, si necesito desglosar una tarea y personalizarla antes de pasar a la otra me lo permite.
Contras:
Podría ofrecer más soporte al aplicativo, pero de resto muy buena
Alternativas consideradas:
The only CMMS you should consider.
Comentarios: When we made the decision to choose MaintainX as our CMMS, our account manager was very thorough and helped us to be up and running in a matter of days. We were already gaining benefit after around a month of use. Admittedly the team at MaintainX shouldered a lot of the workload, but it really helped. This kind of support is what I suspect makes MaintainX such an easy choice. People couldn't quite believe how fast we were able to integrate.
Puntos a favor:
MaintainX has much to offer. If I were to nail it down to one thing, I would need to point out that the ease of use comes first and foremost. It is the one thing my team have all fed back as the major factor when picking it up for the first time.
Contras:
I don't want to seem negative, because overall, the system is phenomenal. If pressed, I would have to say that compatibility with other software could be better. This isn't really a fair criticism though, as the team are constantly updating the system.
Alternativas consideradas:
Upgraded from Excel
Comentarios: Our experience has been wonderful! Our customer success manager [sensitive content hidden] has been amazing. She is quick to answer any questions or jump on a meeting to walk us through something that is new to us. I would recommend MaintainX a thousand times over.
Puntos a favor:
MaintainX has allowed us to better track our assets and our preventative maintenance. We have gotten rid of our outdated Excel sheets and upgraded to a system that keeps track of everything for us and reminds us when we have missed something. MaintainX has cut down on our data entry time as everything only needs entered once and not new every year.
Contras:
We've had MaintainX for over 6 months now and have yet to find a con.
decent for an entry level program
Comentarios: Decent program to track work orders and manage assets. Very easy to use. Mobile app is helpful. not impressed with overall features and functionality. Data input way too time consuming.
Puntos a favor:
Very easy to use, mobile app is helpful.
Contras:
inability to mass edit in spreadsheet format, worksheets are time consuming and basic. Lack space to input details such as component info for equipment, specs, etc. Lack of many desired features and functionality. mobile app doesnt show all info or allow editing of info when it comes to inventory control etc.
Respuesta de MaintainX
hace 3 años
Hi there, Thanks for leaving a review for MaintainX. We are sorry to hear that your experience has been anything less than exceptional so far. We have a team available to assist with data input and help set up your organization for you. We would love the opportunity to learn more about your feedback and ensure that we have enabled all the functionality you are looking for. If we are missing any functionality, our team would love to understand what you need so we can include it on our roadmap. Feel free to reach out to us at your earliest convenience. Best, MaintainX
Maintain X
Comentarios: It has been great moving to Maintain X. They always work with us for our success!
Puntos a favor:
Maintain X has such great features and after doing A LOT of research and testing of other platforms, out performs all that I have found. It is very user friendly (which is helpful for folks who are used to working on the tools and not as much with technology). The support we get is great - from chat to our account manager. They have always tried to work with us to find ways we can utilize the system in a way that works for us. We use it everyday all day for work orders (Reactive), and preventative (PM) and it has been a dream since we implemented it over a year ago now. We also use another app that has integrated well with helping us automate other jobs that we used to manually put into Maintain X.
Contras:
Pricing is per seat - it would be great if there was a package price for unlimited users or even "up to 30 or 50" users. It would be nice to be able to access reporting on mobile. Would like more than just 1 level of hierarchy (parent/child) in assets and locations.
Alternativas consideradas:
MaintainX- the BEST CMMS
Comentarios: It has been fantastic. We have had competitors reach out and none of them compare.
Puntos a favor:
It is very user friendly. Their support team is incredible.
Contras:
Sometime it is not a seamless transition between the desktop version and the mobile app.
Alternativas consideradas:
Makes my life easier!
Comentarios: Amazing and wish we would have found and been able to deploy the product years earlier. But so happy we have made the switch!
Puntos a favor:
The ease of use and features plus the incredible response from the entire team from management to tech support is amazing.
Contras:
Nothing at all! I have worked in several systems and by far this is my favorite.
MaintainX drastically improve over efficiency
Comentarios: MaintainX is the reason we have gone from an overall plant efficiency of 60% to over 95%. It allowed us to follow the trends and develop a maintenance plan to drastically reduce down time.
Puntos a favor:
There are so many features that are great it is hard to pick just one. But I would say the the top three are: PARTS Inventory and Repeatable Work Orders with Procedures and Meters.
Contras:
The lack of file structure in the Procedure library.
Alternativas consideradas:
No Regrets
Comentarios: MaintainX has transformed the way we manage our machine assets.
Puntos a favor:
I chose MaintainX because it is the only CMMS that has a fully functioning app. There is nothing I can do on a PC that I can't do on the app. My maintenance staff all have iPads and can access work orders and asset data anywhere in the shop including user manuals and schematics. No more running back to the maintenance shop to find the manual.
Contras:
The ability to print QR codes would be great.
Easy to Use
Comentarios: - Love MaintainX. It's been a great tool for our business and has helped us grow our asset management abilities.
Puntos a favor:
- The convenience and ease use but also the ability to rely on support and service from MaintainX
Contras:
Copying and pasting assets takes too much time.
Myllan-Ora. Experience
Comentarios: Fantastic, it is fast even when I am working with lot of photos.
Puntos a favor:
How simple it is, and easy the app is to work on
Contras:
nothing yet I have been using it for about 3 years now and still happy
Alternativas consideradas:
MaintainX will supercharge your maintenance programs
Comentarios: I couldn’t imagine managing the facility without it. We had no system when I started. And this has been a game changer. It has taken a while to really get integrated but that’s not the fault of MaintainX, more of the slow restructuring of the entire maintenance program at this facility. MaintainX has been the central tool to help make this happen.
Puntos a favor:
Having everything in on place. The more I can stay on this platform the more I can keep things organized.
Contras:
Lack of user tagging in messages, and an inbox to track tagged messages happening in the work order comments module. And there should be more visibility to the conversations happening in the work order. Not really a con but more of a feature request.
Alternativas consideradas:
Easy to use Great results
Comentarios: Overall, maintainX is a great system that is still evolving to meet the customers needs. it has made tracking work orders for both scheduled and unsceduled work very easy and inventory managment is great.
Puntos a favor:
it is an easy to set up system, cloud based and moble friendly. The end users can navigatge the system from a phone or tablet with ease to manage assets, find parts, and complete work oreders.
Contras:
Scheduling module could use some help. It is difficult to schedule work that may have a differwent due date that scheduled date. Receiving against PO's is complicated because it does not account for partially received orders.
Alternativas consideradas:
Versatility and dependable
Comentarios: We needed a system that works well not just for the uper management, but for the tech's. They are the frontline workers and we wanted a system they would enjoy using. Something user friendly and easy to use. We found it with MaintainX
Puntos a favor:
We like that this is a mobile first system, everything a tech needs to have access to is there at his/her finger tip.
Contras:
there are limitations to what is able to be used in "Offline: mode
Alternativas consideradas:
Great CMMS - Easy to use
Comentarios: Its a powerful tool to keep up will all the request we receive, to make sure nothing is forgotten.We've started including procedure for common task, which allows new hire to perform task with less supervision, and more effectively.
Puntos a favor:
We chose MaintainX over other CMMS because it was simple and easy to use for some of our techs who are not that computer-savvy.Been using it for a lil over a year and its great, work order dont slip in the cracks anymore, the procedure library is a powerful tool and the android app is really nice.
Contras:
Some of the feature are sometimes too simple, missing some options, but then we chose it for its simplicity so cant complain.
MaintainX is worthy of your consideration.
Comentarios: This software has shown me where we needed better tracking with parts supplies and ordering as well as managing work order flow
Puntos a favor:
User friendly, phone and Tablet compatible, frequent videos, support and the list goes on.
Contras:
In over 2 years of being on MaintainX daily, I cannot think of 1 aspect that I dislike about this software.
Capstone Review
Comentarios: Overall I cannot fault this system and would definitely recommend it to anybody.
Puntos a favor:
The customer support has been above and beyond. [sensitive content hidden] has been guiding us every step of the way and has been outstanding in setting up our system. He is a credit to the company.
Contras:
I haven't found any yet. The entire process from start to finish and ongoing has been excellent.