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Opiniones de Zoho BugTracker

Sobre Zoho BugTracker

Una aplicación de seguimiento de errores simple, rápida y escalable, que te ayuda a administrar los errores fácilmente y a entregar excelentes productos a tiempo.

Descubre más sobre Zoho BugTracker

Puntos a favor:

Tracking and managing issues is very easy. No special training required if you have experience working on any ticketing system in the past or atleast has the understanding of Helpdesk workflow.

Contras:

About the paid features, user is obliged to pay for a small feature.

Valoraciones de Zoho BugTracker

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,5
Funcionalidades
4,5
Relación calidad-precio
4,6

Probabilidad de recomendación

8,8/ 10

Zoho BugTracker tiene una valoración global de 4,7 estrellas sobre 5 según las 173 opiniones de usuarios de Capterra.

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Filtrar opiniones (173)

Alvaro
Arquitecto de software en Colombia
Software informático, 501-1 000 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Resolviendo errores de manera ágil con Bugtracker

5,0 hace 4 años

Puntos a favor:

La herramienta posee todo lo necesario para la gestión de errores. Se integra fácilmente con otras herramientas. Me permite generar reportes de una manera ágil

Contras:

En el momento no le encuentro cons a la herramienta.

Vikram
Vikram
Senior Manager - Technial and Products en Canadá
Usuario de Linkedin verificado
Tecnología y servicios de la información, 501-1 000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Zoho's BugTracker for Issue/Bug/Change Management

4,0 hace 7 años

Comentarios: We are using the bugtracker for case management as being a SaaS provider and on Agile, we are need to be very flexible in our product. Hence the changes, issues need to records more frequently and quickly so that we can respond well in time. this tools helps achieve the goal

Puntos a favor:

Zoho Bugtracker is a very simple yet powerful tool for managing the issues/bugs or changes. The layout is simple and you can respond or add comments to your bugs from email/app. The categorization within projects helps narrow down to project and gives a better overview of the status of the project. The dashboards are also very useful.

Contras:

Unfortunately, i have noticed that as the comments/notes or screen keep accumulating in a case - the page behaves weird. For eg: we had a very length email which contains lot of details and when this email was sent as it to the case through email, the page went extremely long at bugtrackers and the verticle scroll bar almost disappeared. But in general it is very good for all project types

Logan
SQA Engineer en EE. UU.
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Love this bug tracking software

5,0 hace 4 años

Comentarios: Love the product and for the money, great investment.

Puntos a favor:

It was so easy to use and setup new user to account.

Contras:

Free software database space is small. Hit it after logging less than 50 bugs.

Liju
QA en Irlanda
Software informático, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Zoho BugTracker

3,0 hace 6 años

Comentarios: Very good, it does the job

Puntos a favor:

At present, I m on a basic plan, but the premium plan offers more feature and I am looking forward to that one

Contras:

The software is not giving may QA Process oriented option while creating a bug. Also exporting bug is not working the way the user wants

Stephen
Cloud Infrastructure Engineer en RU
Software informático, 51-200 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Alternativas consideradas:

ZoHo BugTracker The Do it all Bug Tracking Software

5,0 hace 4 años

Comentarios: Instrumental in providing a great user experience

Puntos a favor:

The ease of use of logging and work flowing bugs

Contras:

The user management could be a little easier

Gerald
Developer en Sudáfrica
Diseño, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Effective Bug Tracking

5,0 hace 6 años

Comentarios: Super easy tracker and report. Follow progress and make sure the coding team are picking up what I'm putting down.

Puntos a favor:

Its really easy to use, you can dive right in.

Contras:

Nothing at this stage - loving it so far.

prasad
ceo en India
Semiconductores, 51-200 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

useful tool for my project

5,0 hace 9 meses

Puntos a favor:

all good, not seen any issues as i am just trying it

Contras:

no

Rao Wajahat
Rao Wajahat
T24 Senior Functional Analyst en Pakistán
Usuario de Linkedin verificado
Banca, 1 001-5 000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Bug Tracking and reporting so simple.

4,0 hace 4 años

Puntos a favor:

Zoho Bug Tracker is a great example of such a solution. This solution allows you to create a web form that helps you submit issues. Attached to the client. Its ease of deployment and ease of use was something we saw so far. The ability to add details to each issue is also very wide, you can track the status of your issue with a single click.

Contras:

Configuration is quite limited, these external users also need to be able to add more functionality and flexibility.

Geetika
Geetika
Co-Founder en India
Usuario de Linkedin verificado
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Zoho Bug Tracker

5,0 hace 7 años

Comentarios: Very Good.

Puntos a favor:

I really like the user interface which is very friendly for users from all background. The software is easy to use and has lots of functionalities. Moreover it is easiest for a small company like mine with only 5-6 users to use the basic features for free. We don't have either the budget or the knowledge to use the more complex bug tracking softwares and this works perfectly for us.

Contras:

I wish we could customize it a bit more. I also wish there were more ways in which we could classify bugs with larger range of severity. But honestly saying I am very satisfied with Zoho Bugs and these are only minor points.

Ruban
Ruban
Member of Technical Staff en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 10 000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Best software bug tracker for app development

4,0 hace 3 años

Puntos a favor:

Good UI, and the best workflow of the bugs lifecycle. generating timesheet is also the best feature we liked.

Contras:

Storage limits. Apart from that this tool is good ans easy to adopt.

Frank
Frank
Senior Software Engineer en EE. UU.
Usuario de Linkedin verificado
Software informático, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A very good bug tracking application

4,0 hace 6 años

Puntos a favor:

Of all the big tracking softwares I've used, Zoho bug tracker is easily that simplest to use. The ease of use doesn't mean it's a lightweight. Rather, it's very powerful and easy to customize to fit my workflows. Zoho bug tracker has very reasonable pricing. I also like the support from the team. They're usually very quick and helpful whenever help is needed.

Contras:

The only thing I've always felt zoho bug tracker lacked was a mobile app. Now there's a mobile app that works very well, there's absolute nothing to complain about.

Emerson
CTO en Perú
Servicios financieros, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

it helps me a lot

5,0 hace 2 años

Puntos a favor:

I like that it helps me organize and solve my mistakes

Contras:

that they change my price without knowing

Vincent
Manager, IT Systems & Development en EE. UU.
Usuario de Linkedin verificado
Servicios financieros, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Feature Rich, Customizable, Easy to Use Project/Bug Tracking at a Good Price

5,0 hace 7 años

Comentarios: My company FINALLY adopted some project/bug tracking software after 2 failed, previous attempts. Love Zoho.

Puntos a favor:

My entire company LOVES using Zoho Projects/Bug-Tracker. We had previously used JIRA and were pulling our hair out trying to customize it with some simple workflows. I usually excel at that sort of thing but we did not seem to get along. Next I found Zoho and from the trial through today, they're amazing. It's easy to customize anything, the pricing is great, the support is fantastic and very responsive. They do regular updates and explain everything so you can jump on any new features right away. I HIGHLY recommend Zoho Projects/Bug Tracker.

Contras:

Occasionally we run into an issue with a complex project where we'll need more custom fields to be able to add to it and have to be a little creative.

Usuario verificado
Usuario de Linkedin verificado
Veterinaria, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Alternativas consideradas:

Bugtracking made easy

5,0 hace 5 años

Comentarios: Very easy to onboard. We were on Jira before... this is much easier to use.

Puntos a favor:

UI/UX is easy to pickup LOTS of features that you need, and none wasted on features that aren't necessary.

Contras:

Price is higher than I would expect, but not out of the question.

Usuario verificado
Usuario de Linkedin verificado
Software informático, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Perfectly made for Tech Startups

5,0 hace 7 años

Comentarios: For a product development company like us it offers all the functionality require to keep track of software bugs.

Puntos a favor:

Ease of use and complete set of functionality.

Contras:

Cost structure could have been more stretched.

David
CEO en Irlanda
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Great System for Bug Tracking

5,0 hace 4 años

Puntos a favor:

Very easy to use - i use Zoho Project quite a bit - but this weas great just to use to bug track with some contractors

Contras:

nothing to report that was bad, am very happy

Usuario verificado
Usuario de Linkedin verificado
Internet, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

All in One Solution

5,0 hace 6 años

Comentarios: Wonderful

Puntos a favor:

I love this bt, no separate logins required, no hastle. If you use zoho mail or other crm through them, this is a must to keep your IT running.

Contras:

The learning curve is slightly irritating, but if you have time to sit and explore the software, you're good to go.

Srikant
CIO en India
Servicios financieros, 1 001-5 000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Superlative Product

5,0 hace 3 años

Puntos a favor:

Easy to use and quick to setup and get going. Serves basic purpose

Contras:

None as of now. However, looking at the functionality does not seem to have any

Gil
Gil
CTO en Israel
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: GetApp

Bugs tracker

5,0 hace 4 años

Puntos a favor:

Easy of use. Easy to customize. Good value for Money

Contras:

Not cheap. Other than that I have not found any other cons.

Usuario verificado
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Awesome bug tracking tool

5,0 hace 5 años

Puntos a favor:

Overall system is very user friendly. Overall system is very user friendly. Overall system is very user friendly. Overall system is very user friendly. Overall system is very user friendly.

Contras:

No cons i faced till now. No cons i faced till now. No cons i faced till now. No cons i faced till now.

Usuario verificado
Usuario de Linkedin verificado
Software informático, 51-200 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Zoho is a good Platform

5,0 hace 7 años

Puntos a favor:

I use most service in zoho , it's easy to use , very nice UI/UX , we are a startup company and when we a go to huge company i think we should use zoho services , so anyone need a Good services i hope to use zoho Thank you zoho

Contras:

I don't have any Cons , so it's a good software

David
Software Engineer en EE. UU.
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

BugTracker has really helped move our development process along

4,0 hace 4 años

Comentarios: BugTracker has been a huge help in organizing our development efforts, and integrating non-technical users into the testing process.

Puntos a favor:

It does everything I need to capture and track bug/issue info and once it's set up, it's been easy to get our less-experienced users on board and comfortable.

Contras:

We are currently just using the BugTracker, yet it's tied into the bigger Zoho projects application. As a result, it was somewhat difficult to initially set up, since it wasn't always clear what was actually needed and relevant to our use. For the same reason, it's been necessary to instruct users to ignore certain menu options, etc. since we can't just turn them off.

Usuario verificado
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Great Bug Tracker

5,0 hace 5 años

Puntos a favor:

We used spreadsheets which were difficult to track, but this had a systematic way to use the software an multiple users could collaborate on the same platform.

Contras:

Did not really have any issues that I can describe as cons.

Michal
Managing Partner en Eslovaquia
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Review of Zoho Bug Tracker

4,0 hace 3 años

Puntos a favor:

- Client users to submit bugs - Custom fields - many more

Contras:

- At the start can be a little chaotic to use

Patrick
Data Scientist en RU
Petróleo y energía, 10 000+ empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

BugTracker for Team Collaboration

5,0 hace 3 años

Puntos a favor:

Easy to use & easy to customise. Favourite feature is the ability to collaborate with other users in your team - especially with workflow management.

Contras:

Due to the way you input into the app it is very important you have a good structure with your data for migration into the tool.