---
description: ¿Qué piensan los usuarios de ThinkReservations? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ThinkReservations gracias a Capterra Costa Rica.
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title: ThinkReservations - Opiniones, precios y características - Capterra Costa Rica 2026
---

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# ThinkReservations

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> El sistema de administración de propiedades, motor de reservas online y administrador de canales integrado que está diseñado para ahorrarte tiempo y aumentar los ingresos.
> 
> Veredicto: 120 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa ThinkReservations?

ThinkReservations proporciona un motor de reservas online todo en uno, PMS (sistema de administración de propiedades, por sus siglas en inglés) y administrador de canales para propiedades de alojamiento en el mercado de tamaño pequeño a mediano que buscan ahorrar tiempo y aumentar los ingresos.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.9/5** | 120 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.8/5 | Basado en las opiniones generales |
| Funciones | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: ThinkReservations
- **Ubicación**: Seattle, EE. UU.
- **Constitución**: 2013

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Belice, Canadá, Colombia, Estados Unidos, México

## Funciones

- Asistencia al cliente
- Creación de informes/análisis
- Gestión de calendarios
- Gestión de la experiencia del huésped
- Gestión de promociones
- Gestión de reservas
- Gestión de reservas
- Gestión multicanal
- Integración de GDS y OTA
- Notas de reserva
- Procesamiento de pagos
- Punto de venta (POS)
- Reserva en línea
- Reservas de grupo

## Integraciones (en total: 11)

- CartStack
- Google Analytics 360
- Heartland Payments+
- Maitre'D
- PayPal Enterprise Payments
- RemoteLock
- Stripe
- Takeup.io
- Triptease
- TrustYou
- authorize.net

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para hoteles](https://www.capterra.co.cr/directory/20031/hospitality-property-management/software)

## Categorías relacionadas

- [Software para hoteles](https://www.capterra.co.cr/directory/20031/hospitality-property-management/software)
- [Sistemas de reservas](https://www.capterra.co.cr/directory/20032/reservations/software)
- [Software de gestión de canales para hoteles](https://www.capterra.co.cr/directory/31615/hotel-channel-management/software)
- [Software de gestión de canales](https://www.capterra.co.cr/directory/30678/channel-management/software)

## Alternativas

1. [Sirvoy](https://www.capterra.co.cr/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews)
2. [Lodgify](https://www.capterra.co.cr/software/131924/lodgify) — 4.5/5 (1283 reviews)
3. [Cloudbeds](https://www.capterra.co.cr/software/158839/cloudbeds) — 4.3/5 (341 reviews)
4. [Little Hotelier](https://www.capterra.co.cr/software/144307/little-hotelier) — 4.0/5 (220 reviews)
5. [eZee Absolute](https://www.capterra.co.cr/software/135751/ezee-absolute) — 4.6/5 (405 reviews)

## Opiniones

### "Don's review" — 5.0/5

> **Don** | *15 de febrero de 2019* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: complete and ease of use, excellent support
> 
> **Puntos en contra**: no negatives at this point.  Change of systems from habit of old systems
> 
> too new to evaluate

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### "Easy to Use and Awesome Support" — 5.0/5

> **Patricia** | *17 de agosto de 2019* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I have used this software from the beginning of running my bed and breakfast. I found it easy to set up, easy to use, easy to change things. I love the reports, I love that there is continuous improvement, but most of all I love the customer service. Great response rate and you do not feel like you are hanging out there with a question or issue.
> 
> **Puntos en contra**: Whenever I asked customer support for a certain report or function, they were quick to get back, considered the request and got back to me regarding if and when it would be implemented.  I know this is not a con, I just wanted to point out that if there is something that you find you have an ear.
> 
> Think will run webinars on how to use their software, but also more importantly on how this can help grow your business (like yield management).  I mentioned continuous improvement.  Sometimes when using the software you think, I wish a certain report was available, and vola you get an email that a series of new reports are available, and that is one of them. They are tuned in to the industry and what it takes to run the business. I would also like to say that from the guest side when booking we get lots of comments on ease of booking. The product is reasonably priced for small businesses and product quality is high. I highly recommend.

-----

### "Start Thinking" — 5.0/5

> **MaLisa** | *27 de febrero de 2023* | Hostelería | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Easy to user to understand software- help screens and cideos
> 
> **Puntos en contra**: More customization capabilities for gift certificates

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### "Work Smarter... not harder" — 5.0/5

> **Mary Jo** | *8 de enero de 2020* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I’ve been in business 22 yrs.  I’ve used 4 other software programs for our 22 room Inn/Restaurant.  The ease of programming and customizing with this software has made my work so much easier and my business more successful.
> 
> **Puntos en contra**: My one request would be a notation for repeat guests on the home screen calendar.
> 
> Exceptional\!  If I can’t find programming guidance on the support forum (which I usually can). - 24 hour AMERICAN support is included with my monthly subscription.  My programming questions are always answered.  The software designers are continually making upgrades to keep my business in the OTA world and with Google.

-----

### "Close to Optimal" — 5.0/5

> **Ilona** | *14 de julio de 2019* | Hostelería | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Everything worked smoothly the first time (not my previous experience\!) The navigation and reports are both  well thought out.
> 
> **Puntos en contra**: Several things could bring perfection to TR. (1)The pricing per room/ per month makes this too expensive for a medium sized lodging facility (20 to 40 rooms).  Our lodging association would love to standardize but this prevented that effort.  (2) Several report enhancements would be great- ability to save a request parameters for repeatedly  reporting and having export for all reports.
> 
> I needed a new reservation system in a hurry a year and a half ago. My prior system got “upgraded” and in that process lost several key functions that I depended on:  an availability calendar for potential visitors in the booking engine and a tape chart.  The lack of a calendar caused me to start losing business. I got TR up and running fairly quickly

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