--- description: ¿Qué piensan los usuarios de Compliance Manager GRC? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Compliance Manager GRC gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Compliance Manager GRC - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de cumplimiento](/directory/30110/compliance/software) > [Compliance Manager GRC](/software/194233/compliance-manager) # Compliance Manager GRC Canonical: https://www.capterra.co.cr/software/194233/compliance-manager Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/194233/compliance-manager?page=2) > Compliance Manager es una de las pocas plataformas todo en uno de automatización de procesos de cumplimiento basadas en roles para MSP. > > Veredicto: 13 usuarios lo han valorado con **3.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Compliance Manager GRC? MSP, responsables de seguridad y cumplimiento interno. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.8/5** | 13 Opiniones | | Facilidad de uso | 3.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.4/5 | Basado en las opiniones generales | | Funciones | 3.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 50% | (5/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Kaseya - **Ubicación**: Miami, EE. UU. - **Constitución**: 2004 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Bélgica, Canadá, España, Estados Unidos, Francia, Irlanda, Luxemburgo, Nueva Zelanda, Países Bajos, Portugal, Reino Unido, Sudáfrica ## Funciones - Archivo y conservación - Cartografiado de datos - Controles o permisos de acceso - Evaluación de riesgos - Gestión de auditorías - Gestión de documentos - Gestión de evaluaciones - Gestión de flujos de trabajo - Gestión de incidentes - Gestión de la conformidad - Gestión de políticas - Gestión de riesgo de TI - Gestión de riesgos - Gestión del consentimiento - Identificación de datos sensibles - PIA/DPIA - Seguimiento de la conformidad ## Integraciones (en total: 6) - BullPhish ID - IT Glue - Kaseya BMS - Kaseya VSA - Unitrends Backup - VulScan ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de cumplimiento](https://www.capterra.co.cr/directory/30110/compliance/software) ## Categorías relacionadas - [Software de cumplimiento](https://www.capterra.co.cr/directory/30110/compliance/software) - [Gobernanza, riesgos y conformidad (GRC)](https://www.capterra.co.cr/directory/30656/grc/software) - [Software RGPD](https://www.capterra.co.cr/directory/31309/gdpr-compliance/software) - [Software para cumplimiento HIPAA](https://www.capterra.co.cr/directory/31896/hipaa-compliance/software) - [Software para cumplimiento PCI](https://www.capterra.co.cr/directory/31127/pci-compliance/software) ## Alternativas 1. [Netwrix Auditor](https://www.capterra.co.cr/software/164872/netwrix-auditor) — 4.5/5 (212 reviews) 2. [LogicGate Risk Cloud](https://www.capterra.co.cr/software/148648/logicgate) — 4.7/5 (83 reviews) 3. [TeamMate](https://www.capterra.co.cr/software/151388/standardfusion) — 4.6/5 (39 reviews) 4. [Cloudaware](https://www.capterra.co.cr/software/159195/cloudaware) — 4.5/5 (2 reviews) 5. [Sprinto](https://www.capterra.co.cr/software/1020704/sprinto) — 4.7/5 (86 reviews) ## Opiniones ### "Yet another exceptionally adequate kaseya product" — 4.0/5 > **Ravi** | *8 de septiembre de 2023* | Seguridad informática y de redes | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: This product has some decent integrations and a few significant time saving items. It's pretty easy to use. > > **Puntos en contra**: It's really expensive for what it is. The lack of ISO standards and lack of SOC make this really an MSP direct to client (and US only). ----- ### "A huge step forward for v2.0, excited to see more to come for GRC" — 4.0/5 > **Joel** | *1 de febrero de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The ability to craw from multiple data collections and against multiple standards. E.G. Our HIPAA clients also need to be PCI SAQ-C complaint but I never conducted a PCI assessment before because it required a whole new effort. Now we can blend them and charge for the effort appropriately. > > **Puntos en contra**: The departure from a question-driven interface requires more time to review the standard to identify what would be considered compliant. It has always been helpful to have the standard immediately accessible if a question required clarification. This takes longer... > > I was glad to staff with RFT because of the improvements of GRC, coupled with Vulscan and NDPro. It is learning a new product, but extends the value of our services to our hybrid work with local devices, networks and cloud SaaS, PaaS, IaaS. ----- ### "Kaseya does not properly support its existing customers" — 3.0/5 > **Gordon** | *7 de febrero de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: I like the ability to customize the assessment and controls for the specific engagement. I also like the ability to "assign" some tasks to subject matter experts involved in the assessment. Right now, the product doesn't make it easy for the subject matter experts to see the guidance for the specific standard for which I'm asking them to upload relevent control evidence, but that is a feature which, I hope, gets implemented and when it does will make it much easier to step customers through the gathering of the evidence rather than having to continue to rely on spreadsheets back and forth (which we still have to do even with Compliance Manager GRC). > > **Puntos en contra**: The things which I like the least about the software is the customer support for when things are broken. There have been numerous issues with both Compliance Manager and Compliance Manager GRC which have broken in the two years we've been using it and while I've requested a root cause analysis no less than three times, even from \[sensitive content hidden\] of the Compliance Manager product himself, I've received nothing. I've had to cancel compliance final deliverable meetings with customers because the software performed so poorly and even after escalating this as a "Sev-1" to the front-line, still got no response or fix for days.If the question is a simple one that can be solved by the front-line engineers, the support is pretty good, but anything that has to get escalated to the development team for investigation rarely, if ever, gets a proactive response back. In the last case, they clearly did something that broke one of the ways that the modal worked for the Requirements Analysis portion, it was working one day, was broken the next, and I noted that there was an update on that day. It's been two weeks and they STILL haven't identified what the underlying problem is\! I run development shops, and step 1 is always, "what did we just push out and how did it impact things," but apparently that's too much process for Kaseya's development team. It's still broken, 2 weeks later. > > My overall experience with Compliance Manager GRC has been disappointing. Not because of the product, because when it does work it does the job, but the development team is regularly pushing out new features and things which breaks other things, so their quality control leaves a lot to be desired, and as this is a critical toolset for delivering compliance assessments, having it be so unreliable is unacceptable. When we first started working with RapidFire Tools it was the Network Detective product. That worked well so we then purchased Compliance Manager when it first came out, shortly after RFT was acquired by Kaseya. Unfortunately, the quality assurance for new releases and support has gone way down since they became part of Kaseya. I won't even consider another Kaseya product at this time. ----- ### "An Essential Part of Our Compliance Portfolio" — 5.0/5 > **Zackary** | *3 de febrero de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Compliance manager is easy to setup and use.It functions as a vital tool in our toolkit to ensure compliance for our client base.We have utilized other solutions in the past. However, the ability to integrate direct client interaction with scanning and reviewing makes it the perfect fit for our customers and us.The interface is intuitive, the scanning and integration is seamless and the centralized storage location of compliance documentation makes coordination and implementation much less painful. > > **Puntos en contra**: The interface for auditing Active Directory could use a little fine-tuning. It would be nice to be more granular with OU filtering.I think that integration would be the only change I could recommend. > > We have clients that require maintenance of their compliance status for both DoD work and HIPAA.Compliance manager helps us maintain these clients in a state of continued compliance via a variety of means and tools\! ----- ### "Not ready for CMMC or 800-171 compliance" — 4.0/5 > **Sunny** | *1 de febrero de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: This software does a really good job on collecting data off your network which will be useful in an audit. Additionally it gives you really good ways of tracking certain data for the cleint. > > **Puntos en contra**: The software is not geared toward helping you meet the requirements for an audit like CMMC. Compare this to a program like FutureFeed.co (specifically for doing CMMC Audits) and it falls down in letting you know where you are in the process, building your SSP and POA\&M, doing your SAC and more. It is much more an extension of their Network Detective data gathering program, and much less a CMMC compliance walk through program. > > We tried to get out of it when we realized how much it lacked in the CMMC realm, but the company ties you to a three year agreement, which we desperatly tried to get out of. The one saving grace they have is, they will let you give up the licenses and use a different product of theirs (like ITGlue) instead, which should let us recapture the cost. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/194233/compliance-manager?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/194233/compliance-manager) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados