18 años ayudando a las empresas costarricenses
a elegir el mejor software
Sobre Cisco Jabber
Herramienta de conferencias web que ayuda a las empresas con mensajería instantánea, llamadas de voz y video, mensajería de voz, uso compartido de escritorio y conferencias.
As someone who often works out and about in the community this software is incredibly convenient and helpful.
Losing ground due to lack of strong features provided by other vendors.
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Filtrar opiniones (1 330)
Taking my office phone on the go!
Facil video y audio
Comentarios: Es seguro y privado y muy profesionalizado rapido y efectivo son atentos en los mensajes y les gustan que el cliente este satisfecho
Puntos a favor:
Me ha gustado su forma de aplicar su tratamiento personalizado su seguridad y privacidad
Contras:
Lo que no me ha gustado es su forma de promocionarse y porque no es tan difundida
Es una gran competencia, pero puede mejorar
Comentarios: En lo general es bastante buena, la recomiendo.
Puntos a favor:
Me encanta que no haya la necesidad de tener un teléfono ya que puedes llamar desde la computadora y conectar todo (teléfono, tablet, etc.) Puedo presentar pantalla y proceder con mi trabajo sin problemas.
Contras:
Que se tiende a frizzar bastante o que aveces se escucha la llamada y no aparece la notificación.
Es un producto mejorable
Comentarios: En general no es muy buena, salvo en el chat, envío de ficheros y captura de pantalla
Puntos a favor:
Que no consume muchos recursos y para el chat da buen resultado
Contras:
Compartir pantalla y videoconferencia. Tampoco te permite responder a las preguntas y adjuntar las respuestas como en el whatsapp
Una buena herramienta para reuniones virtuales.
Puntos a favor:
facil de usar y con una interfaz agradable.
Contras:
Algunas herramientas de videoconferencia no funcionan bien.
Comunícate con tus clientes desde dónde quieras!!
Comentarios: En época de pandemia me resultó muy práctico poder atender a mis clientes y asistirlos desde mi celular notebook sin gastar mi saldo. La comunicacion es limpia como cuando me comunico desde mi trabajo. Es bueno contar con este sistema porque también da la posibilidad de comprar licencias para grabar las comunicaciones
Puntos a favor:
Es súper práctico poder llamar a mis clientes desde mi casa, o la calle sin gastar mi saldo porque uso las línea de mi trabajo.
Contras:
Hay que tener asignado un interno y si usas líneas rotativas o conmutador a veces se complica la configuración
Quedo algo viejo pero Jabber es una buena opcion
Puntos a favor:
Su facilidad para hacer llamadas y chatear con colegas
Contras:
Quedo algo viejo en comparacion con la competencia
Colaboración Jabber
Comentarios: En términos generales tengo una grata experiencia haciendo uso de esta tecnología, se me hizo bastante estable y con buenas prestaciones.
Puntos a favor:
Ocupabamos Jabber con la integración de la telefonía IP, la comunicación era muy buena, la experiencia de llamada era excelente.
Contras:
No es una solución de Comunicación unificada que sea económica.
cisco jabber
Comentarios: Nos ayuda hacer reportes y que los empleados de atención al cliente pueden atender las llamadas correctamente
Puntos a favor:
La facilidad a la hora de aprender a usarlo y porque muestra datos relevantes sobre las llamadas
Contras:
Suelen haber algunas incidencias mensuales
Jabber
Comentarios: La usaba en la comunicación diaria en otra empresa en la que colaboré
Puntos a favor:
La usé poco, pero lo que me gustaba es la cantidad de funcionalidades que tenía que permitían trabajar eficientemente el día a día
Contras:
Es muy poco popular en el mercado de las aplicaciones de este tipo y me costo un poco entenderla pero al hacerlo todo estuvo excelente
Excelente software
Puntos a favor:
Me ha gustado la manera en la que se puede aprender en los módulos referente a las actividades que puedes desempeñar
Contras:
No he tenido un problema con la plataforma sin embargo a veces el tiempo que te pone para hacer algunas actividades
No distance can stop web conferencing and team messaging
Comentarios: Well designed and aimed at bringing the change. I have experienced the best.
Puntos a favor:
This tool has really cultivated for a collaborative environment. It's presence is felt across all the departments through the unifying web conferences we hold every week. Everyone is appreciated and given the opportunity to air their ideas on such meetings. When mass messaging is needed, this software serves as the best platform for that. It is a holistic software with great vision to bring the change.
Contras:
With the instant team messaging both voice and video calls, I feel that this software serves it's purpose to satisfaction.
The Suitable Approach for Meeting Management
Puntos a favor:
Cisco Jabber makes every meeting manageable, and there are friendly screen sharing ensures.
Contras:
Cisco Jabber is diverse and it creates suitable innovation for companies.
Would never recommend
Comentarios: My overall experience with Cisco Jabber can be described as frustrating. The platform has the potential to but it does not live up to expectations. The platform's interface is clunky and non-intuitive, making it challenging to navigate through its various features. Messaging and real-time notifications frequently suffer from delays and failures, and collaboration tools, such as screen sharing and file sharing get too many glitches. File sharing is slow and and most important of all, video conferencing suffers from really poor video quality, dropping calls, and audio-video synch issues.
Puntos a favor:
It can have potential. In theory it offers a comprehensive suite of communication and collaboration tools that can be valuable for businesses seeking to streamline their operations and enhance remote work capabilities. Customer service is not too bad either.
Contras:
It just feels old. It suffers from plenty of issues, from unreliable messaging & notifications to a simply bad user interface. Too many glitches/crashes for a tool that should be making your work-life balance better.
Cisco Jabber Solution
Comentarios: Cisco Jabber was very useful to all of our employees
Puntos a favor:
The options to talk to other employees via the app
Contras:
we had to have the cisco servers for it to work
Jabbing with Jabber
Comentarios: Overall Jabber has been a great add-on to keep up with business while away from my desk. Definitely worth a test run to anyone who doesn't want to sit and wait for calls, etc...
Puntos a favor:
Jabber is useful when out of the office, whether on or off-site. Works about 90% of the time when off-site.
Contras:
Sometimes inconsistent, even when on-site with local wifi but could be an internal issue - yet to be resolved.
Cisco Jabber Review
Puntos a favor:
Integration across the company with internal messaging.
Contras:
It lags sometimes which makes things difficult with speed and productivity.
Very simple and basic, focus on chat collaboration
Puntos a favor:
Cisco Jabber is very easy to use and intuitive, very simple so you can immediately chat and see the status of other users.
Contras:
It is very basic, both in layout and in usage. There is no the opportunity of inserting images in the chat (e.g. print screen) or smiles or whatever. Also, I don't like that much the fact that you cannot see the previous chat maybe in other days since the data and the message are not saved.
Jabber is a good instant messenger software
Puntos a favor:
I like the ability to have video chats while sharing my screen to talk through potential issues with an app.
Contras:
The only thing I found that I didn't like about Jabber is the emojis being cartoonish. I would prefer them to be a little more professional.
The comprehensive unified communication solution to keep my team connected and collaborative.
Comentarios: Communication between team members is more fluid and efficient, which has resulted in greater productivity and collaboration in our projects. Integration with third party applications such as Microsoft Outlook and Google Calendars has further enhanced our planning and time management capabilities. Additionally, the ability to make high-quality voice and video calls has reduced the need for face-to-face meetings, saving time and resources. Overall, Cisco Jabber has been a valuable addition to our workflow and has significantly improved the way we communicate and collaborate in our organization.
Puntos a favor:
Since I started using Cisco Jabber at work, I have experienced a noticeable improvement in communication and collaboration with my colleagues. I love how the app integrates instant messaging, voice and video calls, and file sharing into one platform. The presence feature allows me to easily see the availability of my teammates, facilitating fast and efficient communication. Plus, Cisco Jabber's compatibility with a wide range of devices and operating systems allows me to stay connected and collaborate no matter where I am.
Contras:
Although Cisco Jabber offers a wide range of features, it also has some limitations. I have occasionally experienced stability and performance issues, especially during video conferences. Also, the user interface could be more intuitive, as it is sometimes difficult to find certain features or settings. Finally, to take full advantage of the capabilities of Cisco Jabber, it is necessary to have an adequate Cisco infrastructure, which can be expensive.
useful collaboration tool
Puntos a favor:
with Jabber I can see in real time the availability of colleagues
Contras:
it is managed an on-premise tool, it is not managed in cloud
Good to use Cisco Jabber for Meetings, internal chat and conferences.
Comentarios: reduced time between users to ask for some information and have meetings from each desk.
Puntos a favor:
Is easy to use, users didn't have a lot of training to learn how to use it, they find some features by themselves. Also we have it synchronized with Webex for external meetings.
Contras:
The implementation it was complicated, they help us a lot with the server installation and synchronization with phones, but after that, we saw there are many features, a little confuse.
Jabber Review
Comentarios: Very Good and simple to use.
Puntos a favor:
I like the video streaming quality and audio quality. Really very good
Contras:
I think cost is the factor and ofcouse if you have a better negotiation then it can be sorted
Cisco Jabber is easy to use
Comentarios: my over all experience using cisco jabber since my company using it everyday for meetings cisco is the best no lags especially on the audio clear and loud
Puntos a favor:
What I like the most using cisco is more easy to used than the other application that I used even if you are not tech savvy you will easily manage how to used it
Contras:
well for me if they will add more filter it will be lovely plus adding different sounds notification will be better
Cisco Jabber
Comentarios: It’s affordable, reliable, it helps save money over regular phone calls.
Puntos a favor:
It works really well like an office phone over VPN, it saves money opposed to regular phone bills & one can call anywhere.
Contras:
Depending on your internet provider, you can experience disconnections.
great features and accessibility
Comentarios: My overall experience with Cisco Jabber has been pretty good. I dont use all the options available so my opinion is only based on one aspect
Puntos a favor:
I love the sound quality and array of features available. Really is a one stop for all your communication needs
Contras:
I found it a little difficult to set up.