---
description: ¿Qué piensan los usuarios de Engageware? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Engageware gracias a Capterra Costa Rica.
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title: Engageware - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Herramientas de planificación](/directory/30087/scheduling/software) > [Engageware](/software/45552/engageware)

# Engageware

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> Deja de llamar, persiguiendo y esperando para conectarte con clientes potenciales. Usa TimeTrade para crear conversaciones que impulsen el negocio.
> 
> Veredicto: 70 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Engageware?

Comercio minorista, banca, servicios financieros, software y tecnología, ventas, marketing y éxito del cliente.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.2/5** | 70 Opiniones |
| Facilidad de uso | 4.2/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funciones | 3.9/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Engageware
- **Ubicación**: Tewksbury, EE. UU.
- **Constitución**: 2000

## Contexto comercial

- **Precio inicial**: USD 78,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funciones

- Acceso móvil
- Alertas y notificaciones
- Base de datos de clientes
- Chat en vivo
- Citas recurrentes
- Controles o permisos de acceso
- Creación de informes y estadísticas
- Gestión de calendarios
- Gestión de citas
- Gestión de correo electrónico
- Gestión de la disponibilidad
- Gestión de reservas
- Integración de páginas web
- Portal de autoservicio
- Programación
- Programación a tiempo real
- Programación automatizada
- Recordatorios
- Reserva en línea
- Sincronización de calendario
- Third-Party Integrations

## Integraciones (en total: 3)

- Google Calendar
- Microsoft Outlook
- Salesforce Sales Cloud

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Herramientas de planificación](https://www.capterra.co.cr/directory/30087/scheduling/software)

## Categorías relacionadas

- [Herramientas de planificación](https://www.capterra.co.cr/directory/30087/scheduling/software)
- [Software para agendar citas](https://www.capterra.co.cr/directory/30757/appointment-scheduling/software)
- [Software para calendarios](https://www.capterra.co.cr/directory/32297/calendar/software)
- [Software de gestión del conocimiento](https://www.capterra.co.cr/directory/30094/knowledge-management/software)
- [Software de compromiso del cliente](https://www.capterra.co.cr/directory/30906/customer-engagement/software)

## Alternativas

1. [Calendly](https://www.capterra.co.cr/software/148036/calendly) — 4.7/5 (4084 reviews)
2. [Google Calendar](https://www.capterra.co.cr/software/213340/google-calendar) — 4.8/5 (4021 reviews)
3. [Goldie](https://www.capterra.co.cr/software/1036086/goldie) — 4.8/5 (1129 reviews)
4. [Doctoralia para especialistas](https://www.capterra.co.cr/software/1031131/doctoralia-pro) — 4.7/5 (409 reviews)
5. [Jobber](https://www.capterra.co.cr/software/127994/jobber) — 4.6/5 (1420 reviews)

## Opiniones

### "Easy to use software to book online appointments" — 4.0/5

> **Sherri-Lee** | *25 de agosto de 2024* | Marketing y publicidad | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Very Easy to use, low price, great support.
> 
> **Puntos en contra**: I haven't found anything that I don't like about it. It has all the bells and whistles that I want.
> 
> Very good I've used them for years and never considered changing

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### "TimeTrade- Easy solution to customer interactions" — 4.0/5

> **Usuario verificado** | *12 de febrero de 2018* | Propiedad inmobiliaria
> 
> **Puntos a favor**: The round robin option has made life very easy for our shared customer experience team. It's also very easy as a manager to see how people's days are being spent and the impact these interactions are having on our customer experience as a whole. Our customers, even those that are less technical, have little trouble understanding this tool and how they can use it to schedule time with our team.
> 
> **Puntos en contra**: It would be beneficial to get more robust reporting and data that we can match back to tasks in Outlook and SFDC. We are able to export data to get the views and reporting we need but a dashboard view that is easily shared with users of management's choosing would go a long way towards visibility and transparence of the team's activities.

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### "Engageware" — 3.0/5

> **Philip** | *31 de octubre de 2024* | Banca | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: Support team is very responsive. Easy to work with and informative. Open to discussing most issues.
> 
> **Puntos en contra**: A simple change to how emails are used and pass information to new appointments. It’s been an issue for a while and they haven’t given us any real answers yet. Site availability isn’t as strong as some apps and we have experienced higher than should be outages.
> 
> It’s been very good. I enjoy our rep and they do value our experience and input. They have insisted that they will make improvements. Time will tell. We have had them for about 6 years.

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### "This is THE booking solution for small businesses and entrepreneurs" — 5.0/5

> **Alex** | *30 de agosto de 2018* | Marketing y publicidad | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: After you have it set up, it works seamlessly without you having to do much.&#10;You can set many different types and lengths of appointments/calls.&#10;It's easy to create and adjust the times you're available for the different appointments/calls.&#10;It automatically sends you and the other person emails about the calls AND a reminder email\!&#10;If you connect it to your calendar, it auto-inputs your meetings so you're never double-booked\!&#10;Amazing pricing.
> 
> **Puntos en contra**: It can be a little confusing to set up and the tutorial videos don't always address all your issues.
> 
> Since I've started using TimeTrade I've been able to more easily book and have appointments kept with clients. It's very easy for both the user and the client to input information for the calls. Nice to be able to integrate it into websites and social media\! Overall, definitely recommend\! You can't really beat the price.

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### "Timetrade makes my life a whole lot easier." — 5.0/5

> **Adanne** | *29 de agosto de 2018* | Recursos Humanos | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Timetrade eliminates the process of calling and exchanging multiple emails before a meeting appointment is booked.It is easy to use and I personally had a fast learning curve when I was first introduced to it.&#10; I like how I am able to create multiple booking options ,depending on the type of meeting appointment I will like to schedule.
> 
> **Puntos en contra**: The user interface why manageably intuitive has an outdated design.I do not think this in anyway affects the experience of the user though ; at least it didn't affect my  daily experience.
> 
> It primarily saves me time ,which I would normally spend on exchanging emails trying to confirm the best time schedule for a meeting appointment.

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## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/software/45552/engageware)

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