--- description: ¿Qué piensan los usuarios de The Service Program? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de The Service Program gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: The Service Program - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de los Servicios de Campo](/directory/10009/field-service-management/software) > [The Service Program](/software/92921/the-service-program) # The Service Program Canonical: https://www.capterra.co.cr/software/92921/the-service-program Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/92921/the-service-program?page=2) > Software de servicio adicional para QuickBooks con distribuidor, enrutamiento, orden de trabajo, programas de mantenimiento, GPS, móvil y herramientas de atención al cliente. > > Veredicto: 59 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa The Service Program? Sea cual sea el SERVICIO que realices, ya sea limpiar piscinas, cortar césped, limpiar baños portátiles o reparar algo para alguien, DEBES adoptar un enfoque proactivo para mantener informado al cliente. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 59 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Westrom Software - **Constitución**: 2006 ## Contexto comercial - **Precio inicial**: USD 99,95 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Aplicación móvil - Base de datos de clientes - Base de datos de contactos - CRM - Citas recurrentes - Control de inventario - Creación de informes y estadísticas - Creación de informes/análisis - Enrutamiento - Facturación - Firma electrónica - GPS - Gestión de activos fijos - Gestión de clientes - Gestión de clientes - Gestión de empleados - Gestión de equipos - Gestión de expediciones - Gestión de facturas - Gestión de flota - Gestión de flujos de trabajo - Gestión de inspecciones - Gestión de inventarios - Gestión de pedidos - Gestión de pedidos de trabajo - Gestión de tareas - Gestión de tickets - Gestión de tickets de soporte - Gestión de técnicos - Gestión de versiones - Gestión del conocimiento - Gestión del mantenimiento - Historial de cliente - Historial de servicios - Mantenimiento preventivo - Optimización de rutas - Pagos electrónicos - Panel de actividades - Presupuestos y estimaciones - Programación - Programación automatizada - Programación del mantenimiento - Real-Time Updates - Registro de auditoría - Seguimiento de equipos - Seguimiento de tiempo en línea - Seguimiento del kilometraje - Seguimiento del tiempo - Third-Party Integrations - Varias ubicaciones … y 21 características más ## Integraciones (en total: 4) - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - QuickBooks Online Advanced ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de los Servicios de Campo](https://www.capterra.co.cr/directory/10009/field-service-management/software) ## Categorías relacionadas - [Software de gestión de los Servicios de Campo](https://www.capterra.co.cr/directory/10009/field-service-management/software) - [Software para instalaciones](https://www.capterra.co.cr/directory/30211/facility-management/software) - [Software de asignación de personal](https://www.capterra.co.cr/directory/30059/service-dispatch/software) - [Software de climatización](https://www.capterra.co.cr/directory/30107/hvac/software) - [Software de paisajismo](https://www.capterra.co.cr/directory/20004/landscape/software) ## Alternativas 1. [Synchroteam](https://www.capterra.co.cr/software/129634/synchroteam) — 4.4/5 (95 reviews) 2. [Jobber](https://www.capterra.co.cr/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [Verizon Connect](https://www.capterra.co.cr/software/124641/fleetmatics-work) — 3.2/5 (940 reviews) 4. [Housecall Pro](https://www.capterra.co.cr/software/140363/housecall-pro) — 4.7/5 (2737 reviews) 5. [Zuper](https://www.capterra.co.cr/software/197014/zuper) — 4.5/5 (42 reviews) ## Opiniones ### "Amazing program\!\! :)" — 5.0/5 > **Joshua** | *22 de octubre de 2024* | Productos químicos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The customer service is amazing as well the system is very easy to use\! :) > > **Puntos en contra**: Only con I have is I hope the actual app comes out soon, sometimes when the technicians use the web page they have some issues. > > So far I love it alot it makes keeping track of the work that we do very easy. ----- ### "A Program That Works for You." — 5.0/5 > **Walter** | *17 de febrero de 2023* | Servicios | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The information flows back and forth between the program and our accounting software. ALSO, they are constantly adapting to our needs and making the changes we need to accomodate our customers. > > **Puntos en contra**: That the online version is still evolving. > > I think that both versions of the software are excellent. We used the desktop version originally and found it to be an excellent tool for the techs in the field. The online version is better in that is allows the techs to see the history of the location they are servicing. ----- ### "A spread sheet manipulator that is not flexible & will work if you conform to their way of operation" — 3.0/5 > **Leonard** | *1 de febrero de 2016* > > This system is ideal for A/C Repair, Pool Cleaning, Pest Control, etc. t was designed for just those type businesses. Lawn Care mow and blow operations that get it done no matter what is another business that will be able to use it. Being in Lawn Care but quality not quantity oriented, sometimes we end up spending extra time that slows down production. There's no quota. We're more of a grounds keeping service that spends time to service all yard issues in one stop. I attempted to install this product twice. Each time I spent weeks keying data about my customers on different forms that reference and cross reference each other. It is difficult to set up if you have any number of customers. Be careful. I found that because we spend extra time to do service it was very difficult to manage what work would be scheduled on what day. We work on a two week cycle. My old system had no trouble with that. This system demands a rigid schedule. It seems in order to combine or slip schedules you have to change every task instead of the group. And if I did that the system changed the routing to zig-zag the truck. They tried desperately to shoe horn me into their model, but it was never going to work. I made several suggestions to them that would have easily improved the flexibility of the system, and, I might have been able to use it, but they chose not to undertake them. Support during installation is very difficult. There are very small windows of limited availability for training. There is no help text, no documentation, no knowledge base, and some videos that may be helpful to an issue. Also, what they call support is really technical support, to fix broken programming, it's not real customer support. So you either call Training with operational issues and hope that you get a response within 24 hours unless you are fortunate enough to catch them on the phone or you wait. They are always courteous and attempt to be helpful. But chances are if you are in any way unique they will be stymied. I think they are very limited in their lawn care knowledge area. It's all the same, right? I can't imagine a large company using this, although I'm sure that they will claim hundreds. With too much keying you can't set this and forget it. A small startup could ease into it because it doesn't require a large financial investment up front and they won't have a lot of customers to start with. The mobile app fixes all that is what I was told. ----- ### "Time Saving Software" — 5.0/5 > **Cherylyn** | *9 de septiembre de 2019* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It doesn't try to boss my financial software around, so many features you can customize what works for you, reporting features, filtering features, etc. What isn't there to love.. > > **Puntos en contra**: Initial cost. But, I did appreciate the terms worked out and well worth the money\! > > Time, scheduling, employee time, sub contractor job entry just to name a few ----- ### "Best routing program out there" — 5.0/5 > **Kelley** | *23 de abril de 2020* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Taking our paper door tags digital has been amazing. The training and customer support has made learning how to use and operate this program a breeze. I couldn't be happier about the change. > > **Puntos en contra**: There have been a few minor items that weren't available at first, but an email to the development team has been all that was needed to make the changes I needed to happen. > > We are extremely happy with this program, and we highly recommend it to any company needing a scheduling software in the service industry. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/92921/the-service-program?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/92921/the-service-program) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados