---
description: ¿Qué piensan los usuarios de GuestTracker? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de GuestTracker gracias a Capterra Costa Rica.
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title: GuestTracker - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Sistemas de reservas](/directory/20032/reservations/software) > [GuestTracker](/software/1007390/guesttracker)

# GuestTracker

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> El software de alojamiento y campamentos GuestTracker es útil para campings, cabañas, parques de autocaravanas y puertos deportivos de cualquier tamaño.
> 
> Veredicto: 12 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa GuestTracker?

El software de gestión de campamentos GuestTracker es útil para cabañas, parques de autocaravanas, parques estatales y campings.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.5/5** | 12 Opiniones |
| Facilidad de uso | 4.1/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.3/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.5/5 | Basado en las opiniones generales |
| Funciones | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: TCS Hotel Software
- **Ubicación**: Naples, EE. UU.
- **Constitución**: 1986

## Contexto comercial

- **Precio inicial**: USD 500,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Bahamas, Belice, Canadá, Estados Unidos, Islas Vírgenes de EE. UU., Jamaica, Puerto Rico, República Dominicana

## Funciones

- Asistencia al cliente
- Automatización de marketing
- CRM
- Creación de informes y estadísticas
- Creación de informes/análisis
- Facturación
- Gestión de canales
- Gestión de ingresos
- Gestión de propiedades
- Gestión de reservas
- Gestión de reservas
- Gestión de reservas de camping
- Gestión de tareas domésticas
- Gestión de tasas
- Integración de GDS y OTA
- Mapas de sitio
- Notas de reserva
- Panel de actividades
- Procesamiento de pagos
- Punto de venta (POS)
- Registro de entrada y salida de huéspedes
- Reserva en línea
- Reservas de grupo
- Reservas online
- Third-Party Integrations

## Integraciones (en total: 6)

- Availability Online
- QuickBooks Online
- Shift4
- SiteMinder
- SiteMinder
- Skytab POS

## Opciones de asistencia

- E-mail/Help Desk
- Asistencia telefónica
- Asistencia 24/7

## Categoría

- [Sistemas de reservas](https://www.capterra.co.cr/directory/20032/reservations/software)

## Categorías relacionadas

- [Sistemas de reservas](https://www.capterra.co.cr/directory/20032/reservations/software)
- [Software de alquiler vacacional](https://www.capterra.co.cr/directory/30616/vacation-rental/software)
- [Software para campings](https://www.capterra.co.cr/directory/31059/campground-management/software)
- [Software para moteles](https://www.capterra.co.cr/directory/32584/motel/software)

## Alternativas

1. [WebRezPro](https://www.capterra.co.cr/software/113348/webrezpro) — 4.6/5 (211 reviews)
2. [RMS](https://www.capterra.co.cr/software/208061/rms-cloud) — 4.4/5 (412 reviews)
3. [Guesty](https://www.capterra.co.cr/software/159377/guesty) — 4.4/5 (465 reviews)
4. [eviivo](https://www.capterra.co.cr/software/66294/eviivo-suite) — 4.0/5 (393 reviews)
5. [Hotelogix](https://www.capterra.co.cr/software/76374/hotelogix) — 4.4/5 (251 reviews)

## Opiniones

### "Lives Up to Its Name" — 4.0/5

> **Usuario verificado** | *19 de noviembre de 2019* | Hostelería | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: The software allows you to save each guest's information along with notes about their stay. It makes it easy to keep recurring guests happy with notes on their preferences. It also helps prevent problem guests from returning, as you can immediately see the notes about previous stays when they attempt to check in or make a reservation.
> 
> **Puntos en contra**: Our software was set up by previous management, and the only assistance Guest Tracker offers is a tutorial CD that costs several hundred dollars.
> 
> Utilizing GuestTracker has helped us cut back on the number of problem guests we deal with by keeping track of guest information in an easy to use format. It is a great way to keep track of past guests, current check-ins and future reservations.

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### "We have been using Guest Tracker for many years and it works well for our needs." — 5.0/5

> **Erin** | *21 de julio de 2018* | Hostelería | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: It is easy to navigate and train. The customer support is great and the manual is precise. The reservation taking process is not complex.
> 
> **Puntos en contra**: I think there are some features that could be better. They recently changed the discount to a percentage versus a dollar amount which was easier to use. I wish that you could merge profiles together easily as there are so many duplicates in my system it is a bit frustrating. Sometimes something could be easy but the system does not allow such as reinstating a reservation you have to go back in and do an entire other one. When you cancel a reservation you can't get back to reinstate it or to reprint the cancellation letter.  Sometimes there are glitches in the system and then you can't go back and have to cancel it or check it out and start over again.  There isn't to my knowledge a way to search by reservation number. I wish it was easier to search in different reports.

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### "Guest Tracker" — 4.0/5

> **Patrick** | *3 de agosto de 2020* | Propiedad inmobiliaria | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: For a cloud-based software, it is very fast and responsive. Never had any issues with credit card processing or syncing. The software is solid.
> 
> **Puntos en contra**: The user interface can be a bit difficult to navigate. There are a lot of options and the software cannot be customized to remove unused options. It is difficult to learn at first, but you get used to it eventually. Creating reservations can be confusing.

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### "We lost a good one" — 5.0/5

> **Tom** | *13 de noviembre de 2021* | Servicios e instalaciones recreativas | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: This was a great product.  I was only of the orginial users and helped develop to system
> 
> **Puntos en contra**: nothing as they worked with you to satisfy any problem
> 
> Was a great experience but seems they ran out of gas

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### "Excellent support team and representatives work hard to understand our business." — 5.0/5

> **Mike** | *26 de junio de 2018* | Servicios e instalaciones recreativas | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The ability to report on our business in the manner that we need; the ability to customize certain aspects of the software reporting features.  Also, the ability to customize the property is helpful for reservations personnel.
> 
> **Puntos en contra**: There are a few reporting features that we are not able to customize to our operations, however, our operations are significantly different on the billing side than a standard accommodation business.
> 
> The ability to manage our accommodation side of the business, including planning and reporting.

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## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/software/1007390/guesttracker)

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