--- description: ¿Qué piensan los usuarios de Hipporello Service Desk for Trello? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Hipporello Service Desk for Trello gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hipporello Service Desk for Trello - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de automatización de formularios](/directory/10023/forms-automation/software) > [Hipporello Service Desk for Trello](/software/1010843/hipporello) # Hipporello Service Desk for Trello Canonical: https://www.capterra.co.cr/software/1010843/hipporello Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/1010843/hipporello?page=2) > Un centro de atención que integra con fluidez las solicitudes de clientes y empleados en los tableros de Trello mediante correos electrónicos y formularios online. > > Veredicto: 20 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 20 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Hipporello ## Contexto comercial - **Precio inicial**: USD 10,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, búlgaro, catalán, checo, chino, chino tradicional, coreano, croata, danés, eslovaco, esloveno, español, estonio, finés, francés, gallego, griego, hebreo, hindi, húngaro, indonesio, inglés, irlandés, islandés, italiano, japonés, kazajo, letón, lituano, malayo, neerlandés, noruego, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, ruso, serbio, serbio, sueco, tailandés, turco, ucraniano, vietnamita - **Países disponibles**: Estados Unidos ## Funciones - Alertas y notificaciones - Alerts/Escalation - Análisis - Arrastrar y soltar - Asistencia al cliente - Automatización proceso/flujo de trabajo - Base de datos de clientes - Creación de informes y estadísticas - Creación de informes/análisis - Creación y diseño de formularios - Encuestas y comentarios - Firma electrónica - Formularios personalizables - Gestión de bandeja de entrada - Gestión de colas de espera - Gestión de correo electrónico - Gestión de flujos de trabajo - Gestión de formularios - Gestión de la base de conocimiento - Gestión de modelos - Gestión de tareas - Gestión de tickets de soporte - Herramientas de colaboración - Lógica condicional - Macros y modelos de respuestas - Panel de actividades - Portal de autoservicio - Priorización ## Integraciones (en total: 1) - Trello ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Software de automatización de formularios](https://www.capterra.co.cr/directory/10023/forms-automation/software) ## Categorías relacionadas - [Software de automatización de formularios](https://www.capterra.co.cr/directory/10023/forms-automation/software) - [Software de soporte al cliente](https://www.capterra.co.cr/directory/32315/customer-support/software) - [Generador de formularios](https://www.capterra.co.cr/directory/33235/form-builder/software) - [Herramientas de seguimiento de problemas](https://www.capterra.co.cr/directory/30675/issue-tracking/software) - [Software de help desk](https://www.capterra.co.cr/directory/30008/help-desk/software) ## Alternativas 1. [LiveAgent](https://www.capterra.co.cr/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Milvus](https://www.capterra.co.cr/software/202528/milvus) — 4.8/5 (298 reviews) 3. [Desk Manager](https://www.capterra.co.cr/software/173025/help-desk-software) — 4.8/5 (106 reviews) 4. [Freshservice](https://www.capterra.co.cr/software/132997/freshservice) — 4.5/5 (685 reviews) 5. [JIRA Service Management](https://www.capterra.co.cr/software/138769/jira-service-management) — 4.5/5 (763 reviews) ## Opiniones ### "Hipporello is a GAMECHANGER ⭐️⭐️⭐️⭐️⭐️" — 5.0/5 > **Josh** | *22 de febrero de 2024* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love how easy Hipporello has made it to centralize and gain full visibility over our HR requests. We used to deal with internal Slack messages and long email chains that would get buried or lost. Now, we have a seamless ticketing management system that's not only pretty and intuitive on the front end for the team but also clean and organized on the back end for the HR ticket owners. We've received a massive amount of positive feedback on how this system has simplified things for the team. > > **Puntos en contra**: In our case, we have to keep portals and help desks on separate Trello boards to protect privacy for HR requests. This setup can make it challenging to maintain uniformity and standardization across the 4-5 different boards we manage, especially when updating multiple forms. Despite this, the Hipporello team's openness and responsiveness to feedback give us confidence that, should it ever become too challenging to manage, they would be ready to adjust their roadmap and deliver a solution. > > I can't say enough good things about \[sensitive content hidden\] and the Hipporello Team. I've used their services for various purposes, including damage/insurance claim tracking and now HR requests, and they consistently offer the best product and price on the market for automated forms and integrations. We're looking forward to using their solution at GuestReady for many more years to come\! ----- ### "Definitely recommend" — 5.0/5 > **Rowena** | *14 de agosto de 2024* | Recursos Humanos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: So easy to set up. Everything is configurable or they've thought of a better solution. Works so well into trello. Has both the form AND email conversion to trello tickets. Love being able to communicate with those who filled it the form directly through trello. > > **Puntos en contra**: Ummmm haven't found anything not to like. > > EXCELLENT The customer service is remarkable - fast, helpful, just what I need to get this implemented at pace. ----- ### "Good Ticket Management integrated in Trello" — 3.0/5 > **Christian** | *1 de marzo de 2024* | Software informático | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Fully integrated with Trello Ease of use > > **Puntos en contra**: Few customization Very poor administration service and billing support > > Good but it should improve administration from ad administrative prospective ----- ### "A Reliable Service Desk Solution for Organized Workflows" — 5.0/5 > **Usuario verificado** | *22 de enero de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The seamless Trello integration and automatic ticket tracking made it easy to manage requests, prioritize tasks, and stay organized in one place. > > **Puntos en contra**: While the Trello integration is excellent, setting up workflows and customizing the service desk can take some time and may feel complex at first for beginners. > > Overall, Hipporello Service Desk has been a valuable addition to my workflow. It simplifies request management by turning Trello into a structured service desk, allowing better visibility, automation, and accountability. The initial setup takes some time, but once everything is configured, it runs reliably and saves a lot of time. ----- ### "Just what we needed" — 5.0/5 > **Denis** | *26 de febrero de 2024* | Bienes de consumo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: - The support is amazing\! - It's the perfect quick IT ticketing solution - It seems like the Hipporello team has done this before - everything you need is here or either in development - When they say something is developed it actually is and it's also released around the date they say it is (last was Google SSO) > > **Puntos en contra**: Nothing, everything was fine\! With their support it's easy to manage. > > One of the few out of the box simple solutions for IT (system Administrations) ticketing systems. Has everything you could ever need. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/1010843/hipporello?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/1010843/hipporello) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados