--- description: ¿Qué piensan los usuarios de Product Fruits? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Product Fruits gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Product Fruits - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software para adopción digital](/directory/31638/digital-adoption-platform/software) > [Product Fruits](/software/1011214/product-fruits) # Product Fruits Canonical: https://www.capterra.co.cr/software/1011214/product-fruits Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/1011214/product-fruits?page=2) > Una plataforma de adopción de productos todo en uno para incorporar fácilmente a los usuarios, impulsar el descubrimiento de funciones y aumentar la tasa de conversión. > > Veredicto: 89 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Product Fruits? Aplicaciones web SaaS que desean incorporar usuarios e impulsar la adopción y conversión de productos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 89 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Product Fruits ## Contexto comercial - **Precio inicial**: USD 111,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, checo, danés, español, finés, francés, griego, hebreo, inglés, italiano, neerlandés, noruego, polaco, portugués, rumano, ruso, sueco, árabe - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - Alertas y notificaciones - Análisis visual - Arrastrar y soltar - Chat en vivo - Contratación de personal - Creación de contenidos - Creación de informes y estadísticas - Creación de informes/análisis - Encuestas y comentarios - Formación en la aplicación - Gestión de comentarios - Gestión de flujos de trabajo - Gestión de la comunicación - Gestión de la conformidad - Gestión de la experiencia del cliente - Gestión de la formación - Gestión de lanzamiento - Gestión de tareas - Guía contextual - Herramientas de autoservicio - Importación y exportación de datos - Modelos personalizables - Métricas de rendimiento - NPS para clientes - Onboarding del usuario - Panel de actividades - Portal de autoservicio - Preguntas personalizables - Segmentación por público - Seguimiento de actividades - Seguimiento de la participación - Third-Party Integrations - Varios idiomas ## Integraciones (en total: 15) - ActiveCampaign - Crisp - Customer.io - Drift - Google Analytics 360 - Heap - HubSpot CRM - Mixpanel - Salesforce B2B Commerce - Segment - SessionStack - Slack - Smartlook - Typeform - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para adopción digital](https://www.capterra.co.cr/directory/31638/digital-adoption-platform/software) ## Categorías relacionadas - [Software para adopción digital](https://www.capterra.co.cr/directory/31638/digital-adoption-platform/software) - [Software para plataformas sin código](https://www.capterra.co.cr/directory/32095/no-code-platform/software) - [Software de onboarding](https://www.capterra.co.cr/directory/30819/onboarding/software) - [Software de compromiso del cliente](https://www.capterra.co.cr/directory/30906/customer-engagement/software) - [Software para el éxito del cliente](https://www.capterra.co.cr/directory/30961/customer-success/software) ## Alternativas 1. [Viber](https://www.capterra.co.cr/software/180348/viber) — 4.4/5 (4064 reviews) 2. [Slack](https://www.capterra.co.cr/software/135003/slack) — 4.7/5 (24216 reviews) 3. [Text Request](https://www.capterra.co.cr/software/167015/text-request) — 4.6/5 (1193 reviews) 4. [LiveAgent](https://www.capterra.co.cr/software/102188/liveagent) — 4.7/5 (1789 reviews) 5. [LiveChat](https://www.capterra.co.cr/software/62194/livechat) — 4.6/5 (1727 reviews) ## Opiniones ### "Perfect tool for small businesses" — 4.0/5 > **Julia** | *23 de abril de 2024* | Software informático | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It doesn't track more data than you want it to (we have very strict data privacy controls). It has the crucial elements we need at a price we are happy to pay. We aren't forced to over-purchase for our current needs. We looked at competitors like Pendo, which cost way too much because they are trying to include everything. Their employees, especially the support staff, are quick and extremely nice when helping you. 10 out of 10 for the people. Its one of the biggest reasons I felt comfortable going with Product Fruits. I also like how transparent they are with their pricing. I hate when you have to talk to sales to understand what something will cost. > > **Puntos en contra**: Ideally, there would be more styling controls for all elements. I would like to integrate with Jira Service Management for support and Confluence for the knowledge base. They have a great built-in knowledge base, but we already have one. I'd like to be able to integrate with it. This has less to do with the product and more with our situation, but we use it in an embedded app within other platforms. The fact that we're iframed in makes it complicated (but not impossible) to use the editor to target elements and build tours. > > Overall we are really happy with our choice of Product Fruits. We initially purchased a monthly subscription but recently felt confident enough to move to an annual subscription. We look forward to growing with Product Fruits\! ----- ### "A Practical Layer for In-App Education and Client Engagement" — 4.0/5 > **Tim** | *29 de septiembre de 2025* | Internet | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Straightforward Setup: Implementation was fast. It plugged into our app with minimal engineering involvement. Within a day, we were able to build and publish our first tour. Versatile In-App Guides: The guided tours, tooltips, and announcement banners work well for step-by-step training. It’s been especially useful for walking new users through multi-step processes (like automation setup or report building) without overwhelming them. Segmentation Capabilities: The ability to target content by segment (e.g., enterprise vs. small teams, admin vs. LO) helps us tailor messaging and avoid cluttering the UI with irrelevant prompts. We’re using it to surface different onboarding content depending on user role and account type. Announcement Center \& Version Control: The built-in “What’s New” hub makes release notes feel more professional. It’s easy to roll out announcements and track which ones land with which audience — nice for internal audits. Low Lift for Non-Technical Teams: Our Client Success and Support teams can build and launch most content without waiting on Product or Engineering. That’s a big win for agility > > **Puntos en contra**: Limited Visual Flexibility: Design options are serviceable but not fully on-brand. There’s some customization (colors, logos, etc.), but layouts and animations feel a bit rigid. If you’re picky about pixel-perfect alignment with your product UI, you’ll notice the constraints. Analytics Could Be Deeper: You can see basic engagement (views, completions), but you don’t get much behavioral insight beyond that. We’re compensating by layering PostHog analytics on top, but ideally, I’d want more native reporting — e.g., correlation between tour completion and feature adoption. Segment Syncing Limitations: Product Fruits doesn’t yet support robust two-way syncs with CRMs like HubSpot or customer data platforms. That means we rely on manual uploads or API workarounds to align segments — not ideal when you’re trying to keep messaging dynamic and data-driven > > My overall experience with Product Fruits has been largely positive — it’s a practical, no-nonsense tool that does what it says it will. We didn’t have to jump through hoops to get it working, and it’s given our team a way to communicate and educate directly inside the product without having to lean on engineering every time. From a day-to-day standpoint, it’s made it easier to roll out feature tours, in-app announcements, and guided onboarding paths for new users. The segmentation piece has been especially helpful — being able to target content based on user type or account size has allowed us to deliver more relevant experiences, which is critical when you’re supporting both enterprise accounts and smaller teams with very different needs. ----- ### "Exceptional service" — 5.0/5 > **Aaron** | *26 de marzo de 2025* | Seguridad informática y de redes | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: In addition to that, their support and reactiveness is fantastic. I have interacted several times with them and they were always super supportive in finding solutions or even implementing quick fixes. > > **Puntos en contra**: CSS selection for hints can be tricky sometimes > > They answer in minutes and really take care of understanding your business problemas and thinking on creative ways to solve them. Really really amazing service. ----- ### "Great for Quick, No-Code Product Tours" — 4.0/5 > **Ganesh Prasad** | *3 de septiembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Very intuitive to set up and use — minimal learning curve. Flexible options for creating guided tours, tooltips, and checklists without coding. Good balance between simplicity and customization. Smooth integration into existing workflows. Helpful analytics to track engagement and completion rates. > > **Puntos en contra**: The UI could feel a bit limiting when trying to design more polished or branded experiences. Some advanced customization (styling, layout control) requires extra workarounds. Analytics are helpful but could go deeper (e.g., more granular user-level insights). Occasional small quirks when setting up complex flows across multiple pages. ----- ### "Fast, no-code way to share product updates" — 4.0/5 > **Ysabella** | *15 de septiembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It’s incredibly quick and easy to use. I don’t need to rely on engineering or design resources since it’s fully no-code, and I can share product updates seamlessly in just a few minutes. It really simplifies keeping users informed. > > **Puntos en contra**: Some customization options feel a bit limited, would be great to have more flexibility in styling to match brand guidelines more closely. > > Product Fruits has made communicating with users so much more convenient. The learning curve was minimal, and it integrates smoothly into my workflow. Instead of spending hours coordinating updates, I can publish and share them instantly, which keeps momentum going and users engaged. Also whenever I was stuck, their team was always quick to respond with solutions and suggestions. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/1011214/product-fruits?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/1011214/product-fruits) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados