---
description: ¿Qué piensan los usuarios de Identifix Shop Manager? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Identifix Shop Manager gracias a Capterra Costa Rica.
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title: Identifix Shop Manager - Opiniones, precios y características - Capterra Costa Rica 2026
---

Breadcrumb: [Inicio](/) > [Programas de reparación de vehículos](/directory/20006/auto-repair/software) > [Identifix Shop Manager](/software/1011813/identifix)

# Identifix Shop Manager

Canonical: https://www.capterra.co.cr/software/1011813/identifix

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> Software de diagnóstico que ayuda a los técnicos automotrices profesionales a identificar y solucionar problemas más rápido que los diagramas de flujo de fábrica.
> 
> Veredicto: 55 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Identifix Shop Manager?

Herramienta de diagnóstico basada en la nube con gestión integrada de talleres que ayuda a los técnicos automotrices profesionales a identificar y solucionar problemas, realizar un seguimiento del inventario, crear informes y más.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.2/5** | 55 Opiniones |
| Facilidad de uso | 4.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.7/5 | Basado en las opiniones generales |
| Funciones | 4.2/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Solera

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funciones

- Creación de informes y estadísticas
- Estimaciones
- Gestión de inspecciones
- Gestión de la comunicación
- Historial de servicios
- Planificación de personal
- Programación de citas
- Programación del mantenimiento

## Integraciones (en total: 9)

- AutoVitals
- Broadly
- Demandforce
- Kukui
- Nexpart Distribution Management
- PartsTech
- QuickBooks Enterprise
- Shopgenie
- Steer

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Asistencia telefónica

## Categoría

- [Programas de reparación de vehículos](https://www.capterra.co.cr/directory/20006/auto-repair/software)

## Alternativas

1. [ARI](https://www.capterra.co.cr/software/201737/ari) — 4.6/5 (600 reviews)
2. [AutoRepair Cloud](https://www.capterra.co.cr/software/147213/autorepair-cloud) — 4.9/5 (163 reviews)
3. [NAPA TRACS](https://www.capterra.co.cr/software/61551/napa-tracs) — 4.2/5 (258 reviews)
4. [Shopmonkey](https://www.capterra.co.cr/software/169022/shopmonkey) — 4.6/5 (263 reviews)
5. [Shop Boss](https://www.capterra.co.cr/software/121909/shop-boss-pro) — 4.4/5 (89 reviews)

## Opiniones

### "Good software" — 5.0/5

> **Jesse** | *30 de marzo de 2024* | Automoción | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: I like rhat you can use any device to login to it
> 
> **Puntos en contra**: I dont think like that it doesn't come with a real time diagnostic aystem

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### "One valuable tool" — 5.0/5

> **Chris** | *26 de agosto de 2021* | Automoción | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Identifix directhit is very easy to use. It is a great tool to help diagnose problems. With all the user submitted data it can be very helpful.
> 
> **Puntos en contra**: Navigating the service manuals section can be not as easy to navigate compared to other products.  Not a deal breaker
> 
> Identifix is a great tool to add to your toolbox. The way  it can help on some of those odd issues outweighs the cost of the subscription.

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### "Cannot cancel subscription" — 1.0/5

> **GENE** | *1 de noviembre de 2024* | Automoción | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: Manual Ok
> 
> **Puntos en contra**: Have tried for 3 months to cancel, still charging my CC

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### "EVERYTHING..... ALL IN one place" — 5.0/5

> **stephaney** | *23 de junio de 2022* | Automoción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I LOVE Identifix. I no longer have to open half a dozen different windows to find information I need. I can find  cars that have had the same issue, how to test that issue, diagrams and wiring for it and a list that shows what the most common fix is for that issue. ALL IN IDENTIFIX....GREAT PROGRAM
> 
> **Puntos en contra**: There are a couple things  that could be a little easier. Many times specifications are not listed under SPECIFICATIONS. I have to search for them under testing info.  It should be easier to find fuel pressure.
> 
> Overall I LOVE it. My personal productivity has gone through the roof. Which helps my techs get their productivity up. And that means making more oney all around\!

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### "Information and more" — 5.0/5

> **Jim** | *23 de agosto de 2019* | Automoción | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The program gives me the ability to quickly identify pattern failures that may lead to a solution for a problem on a vehicle. Symptom search works well and minimizes search time. Test procedures, component information, wiring diagrams, TSB’s and recalls are all listed with the symptom to further increase ease of use and minimize wasted time searching for each item individually. 
Sending a request for help within the program for assistance finding information is excellent. The help desk personnel who respond to help requests are prompt, helpful and very nice to deal with.
> 
> **Puntos en contra**: Parts and Labor Estimator fails to meet my needs. Searching for parts or labor functions sometimes fails to supply required information or results supplied are inaccurate. 

Maintenance schedule fails to display labor functions in a uniform order and mixes “Inspect” functions with “Replace” functions. Other maintenance schedules present all “Inspect” functions followed by all “Replace” functions which streamlines preparation leading up to the actual work by allowing me to see all items that need replacement and order parts accordingly before the tech receives the job.
> 
> Ease of use with a quick, accurate symptom based search function provides me with possible solutions and the required test procedures to confirm a suspicion. Saves time and increases the accuracy of a repair.

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## Enlaces

- [Ver en Capterra](https://www.capterra.co.cr/software/1011813/identifix)

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