--- description: ¿Qué piensan los usuarios de Klarna? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Klarna gracias a Capterra Costa Rica. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Klarna - Opiniones, precios y características - Capterra Costa Rica 2026 --- Breadcrumb: [Inicio](/) > [Software de Headless ecommerce](/directory/32175/headless-ecommerce-platform/software) > [Klarna](/software/1013330/klarna) # Klarna Canonical: https://www.capterra.co.cr/software/1013330/klarna Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/1013330/klarna?page=2) > Plataforma de procesamiento de pagos para que las empresas puedan gestionar las experiencias de pago de los clientes mediante banners de marketing, mensajes en el sitio y más. > > Veredicto: 104 usuarios lo han valorado con **3.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.7/5** | 104 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.6/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Klarna ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000, 5 001-10 000, 10 000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, Emiratos Árabes Unidos, Estados Unidos, Filipinas, Francia, India, Irlanda, Italia, México, Nueva Zelanda, Países Bajos, Reino Unido, Singapur, Sudáfrica, Suecia ## Funciones - Acceso móvil - Creación de informes/análisis - Formas de pago - Marketing multicanal - Pagos electrónicos - Pagos móviles - Prevención de fraudes en los pagos - Procesamiento de tarjetas de débito/crédito - Seguridad de datos - Third-Party Integrations - Varias opciones de pago ## Opciones de asistencia - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 ## Categoría - [Software de Headless ecommerce](https://www.capterra.co.cr/directory/32175/headless-ecommerce-platform/software) ## Categorías relacionadas - [Software de Headless ecommerce](https://www.capterra.co.cr/directory/32175/headless-ecommerce-platform/software) - [Plataformas de comercio electrónico](https://www.capterra.co.cr/directory/3/ecommerce/software) - [Software de plataforma de comercio electrónico B2B](https://www.capterra.co.cr/directory/31821/b2b-ecommerce-platform/software) - [Software de gestión de suscripciones](https://www.capterra.co.cr/directory/31657/subscription-management/software) - [Software de carrito de compra](https://www.capterra.co.cr/directory/30848/shopping-cart/software) ## Alternativas 1. 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[NetSuite](https://www.capterra.co.cr/software/135757/netsuite) — 4.2/5 (2077 reviews) ## Opiniones ### "EFICAZ Y RAPIDA APLICACION PARA DIVIDIR LOS PAGOS DE LAS COMPRAS" — 5.0/5 > **MAYCOLL** | *13 de abril de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: LA APLICACION ES EXCELENTE PARA DIVIDIR LOS PAGOS DE LAS COMPRAS QUE HAGAS; HAY VARIEDAD DE TIENDAS ALIADAS Y ES MUY FACIL UTILIZARLA > > **Puntos en contra**: NO ME GUSTA QUE SOLO SE PUEDA DIVIDIR SOLO EN 3 CUOTAS; ESTARIA GENIAL QUE SE PUDIERA DIVIDIR EN DIFERENTES TIEMPOS > > EN GENERAL FACIL DE UTILIZAR; ES RAPIDO EL PROCESO DE COMPRA Y SEGURO ----- ### "Number 1 of the pay in 4" — 5.0/5 > **El-Hadj** | *27 de mayo de 2026* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like that they are essentially a credit card with much better terms. As a person with no so perfect credit, being able to make purchases without a 25% + apr looming over it, is an incredible option. > > **Puntos en contra**: Fluctuating initial deposit amounts on similar amounts funded. The app sometimes fails to display available credit. > > Out out all pay in 4 options, and I’ve tried them ALL. Klarna is the easiest to use, and has the best terms in my opinion. ----- ### "Klarna made shopping way too easy." — 5.0/5 > **Leo** | *9 de abril de 2026* | Maquinaria | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Oh, where to start… I get to spend money I don’t have now and panic about it later. Brilliant app, easy payments, and somehow they make debt feel… fun. Cheers, Klarna\! > > **Puntos en contra**: Well, my bank account didn’t exactly throw me a party. Also, being reminded I owe money when I’ve conveniently forgotten… super fun. Oh, and late fees – because who doesn’t love a surprise bill?” > > Overall? Klarna is like a cheeky mate who buys you drinks you can’t afford – thrilling, a bit stressful, but oddly satisfying. Smooth app, flexible payments, and enough reminders to make you question your life choices. Would I do it again? Probably… with a stiff drink in hand. ----- ### "ADVISE TO STAY AWAY-TO AVOID STRESS" — 1.0/5 > **Julie** | *8 de abril de 2025* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Nothing it was overall stressful experience. > > **Puntos en contra**: Worst app ever. They will punish you for an app that you trying to purchase from, having a glitch, then they put your purchase power down and make you pay more upfront, instead of 4 equal payments. Even though, you have never had issues making payments, and shop with them a lot, they don't care. They don't value their customers or their satisfaction at all. Customer service is useless, sorry but they are, always overseas representatives, who can do absolutely nothing to help you with your issues. Asked to speak to a manager over a month ago, and still have not heard back. Tried purchasing from Walmart, Walmart has a your message saying the time of delivery alot was taken, so it forced me to go back and checkout again. They charged my card twice, I got my money back though from Walmart, Walmart is great, but Klarna now is punishing me, put my purchase power down and makes me pay almost 3/4 of the amount of purchase upfront. Kind of defeats the purpose of the Klarna app doesn't it. So Walmart was having a glitch on their app, and Klarna is punishing me for it. Will never use this stupid app again, will pay what I owe and then never use them again. This is not worth the stress. > > Horrible customer service is useless and there pretty much is no customer service. They will just keep repeating that it's computer generated. ----- ### "A new way to pay" — 5.0/5 > **Jamie** | *25 de julio de 2026* | Materiales de construcción | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Klarna offers a smooth, user-friendly checkout experience with flexible payment options that make it easier to manage purchases. The app is intuitive, provides clear payment schedules and reminders, and integrates with a wide range of retailers. Security features and purchase tracking add confidence, while account management is straightforward. The service is generally transparent about fees when payments are made on time, making it a convenient option for budgeting larger purchases. > > **Puntos en contra**: Late payment fees and missed instalments can add up quickly if you're not careful, so it's important to keep track of payment dates. Customer support response times can sometimes be slower during busy periods, and resolving disputes with retailers may take longer than expected. While the app is easy to use, the availability of payment options can vary between retailers, which can occasionally be confusing. > > My overall experience with Klarna has been very positive. The platform is easy to use, offers flexible payment options, and makes managing purchases straightforward through its well-designed app. Payment schedules are clearly displayed, reminders help avoid missed instalments, and the checkout process is quick across a wide range of retailers. Security and account management are strong, giving confidence when making purchases. While customer support can sometimes take longer during busy periods and payment options vary by retailer, Klarna provides a convenient and reliable way to spread the cost of purchases when used responsibly. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.co.cr/software/1013330/klarna?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co.cr/software/1013330/klarna) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Datos estructurados